User Manual Model: HWEYE01x Indoor Pan/Tilt Wireless IP Camera NIGHT VISION & REMOTE PAN / TILT ROTATE/ TWO WAY AUDIO
CONTENTS 1 WELCOME ........................................................................................................................................................ 2 1.1 Features...................................................................................................................................................... 2 1.2 Packing List ................................................................................................................................................ 2 1.
www.homewizard.eu HWEYE01x User Manual 3.19 Log .......................................................................................................................................................... 41 3.20 Back ........................................................................................................................................................ 41 4 APPENDIX ...............................................................................................................................
www.homewizard.eu HWEYE01x User Manual 1 WELCOME IPCAM is an integrated IP Camera solution based on the TCP/IP standard. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or the Internet. The basic function of IPCAM is to provide remote video on the IP network. High quality video images are transmitted at up to 30fps on the LAN/WAN by using MJPEG hardware compression technology.
www.homewizard.eu HWEYE01x User Manual DC Power Supply × 1 Quick Installation Guide ×1 CD × 1 (Includes IPCAM user manual, IP camera tool) Network Cable × 1 Mounting bracket × 1 (option) NOTE: Please Contact us immediately if any parts are found to be missing or damaged. 1.3 Product views 1.3.1 Front View 1 2 5 3 4 Figure 1.
www.homewizard.eu HWEYE01x User Manual 1.3.2 Back View Figure 1.2 LAN: RJ-45/10-100 Base T Power: DC 5V/2A Power supply Network Light: The LED will blink when power and network cable are plugged in Power Light: If the power adapter works well, the light will turn on Audio Input: This jack is used to plug an external microphone Audio Output: This jack is used to plug an external speaker 1.3.
www.homewizard.eu HWEYE01x User Manual 2) Double click IPCamSetup.exe and install the software following the instructions. Figure 1.4 3) Click Install to complete the software installation. Figure 1.
www.homewizard.eu HWEYE01x User Manual Figure 1.6 The computer restarts upon installation completion and the icon appears on the desktop automatically. NOTE: If you use Windows7 and could not find the icon on your desktop after installing the IP camera tool, please check that the path of the camera software is correct. For example, if it was pointing to C:\Windows\System32\IPCamera.exe. Please correct this by pointing the shortcut to the correct path: C:\Windows\SysWOW64\IPCamera.exe.
www.homewizard.eu HWEYE01x User Manual a non-approved power adapter may damage the camera. 4） Turn on the power, the power light on the power adapter will be visible. 5） When the camera is powered up, If the network cable is plugged in correctly, the small green light on the camera network socket will turn on, and the small yellow light will flash. The network light will blink, about 1~2 times per second.
www.homewizard.eu HWEYE01x User Manual Six Options Choose the IP Camera list and right click; there are six options, Basic Properties, Network Configuration, Upgrade Firmware, Refresh Camera List, Flush Arp Buffer and About IP Camera Tool as shown Figure 2.2. Figure 2.2 Basic Properties Device information displayed in the Basic Properties is Device ID, System Firmware Version, Web UI Version. (Figure 2.
www.homewizard.eu HWEYE01x User Manual Figure 2.4 Obtain IP from DHCP server: If checked, the device will obtain its IP from the DHCP server. In other words, the camera will have a dynamic IP. (Make sure the Router to which the camera connects has DHCP enabled). Figure 2.5 IP Address: Fill in the IP address assigned. Subnet Mask: Fill in the Subnet Mask of your network, normally this is: 255.255.255.0.You can find the network subnet mask from your router or from your locally attached PC.
www.homewizard.eu HWEYE01x User Manual Upgrade Firmware Enter the correct Username and Password to upgrade the system Firmware and Web UI. If you upgrade the camera, you must upgrade system firmware first and then upgrade web UI or you may damage the camera. Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.
www.homewizard.eu HWEYE01x User Manual Figure 2.7 The interface supports ten languages Figure 2.8 The default user is admin, with no password. There are two modes to login. If you use IE browser, select activeX mode to login. If you use Firefox or Google Chrome, select Server Push Mode to login. (Figure 2.
www.homewizard.eu HWEYE01x User Manual Default user is admin No password If you use IE browser, select this login If you use Firefox, Google Chrome, Safari, select this login Figure 2.9 For IE browser Fill in the user name and choose the first login button. Figure 2.10 The first time you login the UI. You will receive an activeX prompt as in the picture above. (Figure 2.10) Right click on the active prompt and choose Run Add-on(Figure 2.11).
www.homewizard.eu HWEYE01x User Manual Figure 2.11 Select Run on the next prompt (Figure 2.12) which will return to the login screen. Figure 2.12 Fill in the user name and select login again. You will see a live video. (Figure 2.
www.homewizard.eu HWEYE01x User Manual Figure 2.13 NOTE: If you cannot see live video after installing the ActiveX control. Only a red cross in the center of the video or just a black screen, try changing to another port number to try. Try using another port besides port 80 such as port 85, 8005 or 8100. Make sure that all firewall or antivirus software on your computer does not block the active download and installation.
www.homewizard.eu HWEYE01x User Manual Figure 2.15 2.3 Device Status For IE browser If the camera is connected properly the light of the device status will show green. If the light show yellow check if the ActiveX is enabled or change another port number and try again. Figure 2.16 If you want to view the device information, choose For Administrator and then click Device info (Figure 2.17) .
www.homewizard.eu HWEYE01x User Manual Figure 2.17 For Firefox, Google Chrome and Safari When you login the UI, you will see Device Status which is the same as Device Info in IE browser. (Figure 2.14) 2.4 For Visitor For IE browser Figure 2.
www.homewizard.eu HWEYE01x User Manual Multi-device window: The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-device settings. OSD: OSD is used to add timestamp on the video. There are five text colors to choose from. Add timestamp on record: Select this option if you want to add a timestamp to recordings. Alarm sound off: Select this option, to mute the beep alarm sound when motion is detected.
www.homewizard.eu HWEYE01x User Manual If you click here, the camera will horizontally & vertically rotate and then stop at the center Turn off IR light Turn on IR light Pre-determined location Figure 2.19 : Click this icon; camera will rotate up and down. Click : Click this icon; camera will rotate left and right. Click : Click this icon, all the IR lights will turn on. Click to stop. to stop. to turn off them. Flip & Mirror: These options are primarily used if the camera is mounted inverted.
www.homewizard.eu HWEYE01x User Manual Figure 2.20a Audio: Connect speakers or earphone or other audio output device with PC. Click “audio” and you will hear sound from the IPCAM built-in microphone. Closeaudio: Click Close audio to turn off audio. NOTE: You must have installed VLC before using this function. If you have not,download and install the plugin from http://www.videolan.org (Figure 2.20b) and install it. Figure 2.20b During the installation, you must select Mozilla plugin as in Figure 2.20c.
www.homewizard.eu HWEYE01x User Manual Figure 2.20c 2.6 For Administrator For IE browser Click For Administrator. You will see the Device Status. It contains the device ID, firmware version of the camera and other status’s of the camera. Figure 2.
www.homewizard.eu HWEYE01x User Manual For Firefox, Google Chrome and Safari Click Device Management and you will enter the settings page for administrator. Figure 2.22 We can see the difference from Figure 2.21 and Figure 2.22. Internet Explorer has the three following options which are not the same in Firefox, Google Chrome and Safari: Device Status: This is similar to Device Info which will have the same information as IE.
www.homewizard.eu HWEYE01x User Manual 3.2 Date & Time Settings Choose the time zone of your country. You can choose Sync with NTP Server (Figure 3.1a) or Sync with PC Time. (Figure 3.2b) If your country implements the Daylight Saving Time, that option can also be selected (Figure 3.2c) Figure 3.2a Figure 3.2b Figure 3.2c 3.3 User Settings Here you can create users and set permission levels, visitor, operator or administrator. Click Submit to save these settings. The camera will reboot.
www.homewizard.eu HWEYE01x User Manual Figure 3.3 Here you can also set two important file locations for the camera, the Record Path, and the Alarm Record Path. Simply click Browse and choose the path to the required folder. The Record Path location is used to store manually recorded files (Click record icon. Figure 2.18) and still images The Alarm Record Path location is used to store automatically recorded files when the camera is activated by motion. (See set motion alarm. Figure 3.
www.homewizard.eu HWEYE01x User Manual Figure 3.4 Figure 3.5 Choose For Visitor and then click the four windows option. You will see all four cameras you added.
www.homewizard.eu HWEYE01x User Manual Figure 3.6 Figure 3.7 3.4.2 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in Quick Installation Guide) Login to the first camera using a DDNS domain name and port.
www.homewizard.eu HWEYE01x User Manual Figure 3.8 If you have several cameras, you can use the same DDNS domain name; you only need to set a different port number for each camera. Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number. Enter user name and password and then choose Add. (Figure 3.9) NOTE: Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP. Figure 3.9 Add the other cameras in the same way.
www.homewizard.eu HWEYE01x User Manual Figure 3.10 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. Figure 3.11 3.5 Basic Network Settings If you want to set a static IP for the camera, select Basic Network Settings. Keep the camera in the same subnet of your router or computer.
www.homewizard.eu HWEYE01x User Manual Figure 3.12 Changing settings here is the same as using the IP Camera Tool. (Figure 2.5) It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don’t know the subnet mask, gateway and DNS server, you can check your computer’s local area connection as follows: Control PanelNetwork ConnectionsLocal Area Connections Choose SupportDetails. Figure 3.
www.homewizard.eu HWEYE01x User Manual Figure 3.14 If you don’t know the DNS server, you can use the same settings as the Default Gateway. 3.6 Wireless LAN Settings Please view How to set Wireless LAN Settings in Quick Installation Guide. 3.7 ADSL Settings Figure 3.15 When connected to the Internet through ADSL directly, you can enter the ADSL username and password obtained from your ISP. Figure 3.
www.homewizard.eu HWEYE01x User Manual 3.8 UPnP Settings Choose Using UPnP to MAP Port and then click Submit. Figure 3.17 The camera’s software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error We recommend you configure port forwarding manually on your router. 3.9 DDNS Service Settings Please view the information in Quick Installation Guide about How to set DDNS Service Settings. 3.
www.homewizard.eu HWEYE01x User Manual images. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465 and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select. NOTE: Click Submit first before choosing Test. Click Test to see if SMTP has been successfully configured. . Figure 3.
www.homewizard.eu HWEYE01x User Manual Figure 3.20a Go to the “Device Info” screen and verify the MSN settings are correct. Figure 3.20b The one who in MSN Friends list login MSN, and then he can chat with camera .For example: “sanshao18”(look Figure 3.20a,it is contained in the MSN Friends List) login MSN, double click the icon of “ sanshao27 “(it is the MSN ID you applied for camera ,Figure3.20a) ,he or she can chat with IPCAM (Figure 3.21).
www.homewizard.eu HWEYE01x User Manual Figure 3.21 So, add your MSN ID to the MSN Friend List, you can then chat with the camera and get the access address and then login to the camera. Note: When you login to the camera using the IP Camera Tool, you can’t login to the camera using the MSN ID of camera at the same time. 3.12 FTP Service Settings If you want to upload images to your FTP server，you can set FTP Service Settings. Figure 3.
www.homewizard.eu HWEYE01x User Manual Figure 3.23 FTP server: If your FTP server is located on the LAN, you can set as Figure 3.22. If you have an FTP server which you can access on the internet, you can set as Figure 3.23. FTP Port: Usually the port is 21. FTP Upload Folder: Make sure that the folder you plan to store images exists as the camera can’t create the folder itself. Also, the folder must be read/writable.
www.homewizard.eu HWEYE01x User Manual The following errors may occur: 1) Can not connect to the server. Check if the FTP Server is correct. 2) Network Error. Please try later. 3) Server Error. 4) Incorrect user or password. Check the username and password. 5) Cannot access the folder. Verify the folder exists and your account is authorized 6) Error in PASV mode. Verify the server supports PASV mode. 7) Error in PORT mode. PASV mode should be selected if the device is behind a NAT. 8) Cannot upload file.
www.homewizard.eu HWEYE01x User Manual Figure 3.27 2) A beep sound when the light turns red. 3) The camera will record automatically for one minute after motion is detected. You can find the recording file in the folder which you set previously. (Figure 3.3) 4) Camera will send emails when motion is activated. If you want to receive images when motion is detected, you must set Mail Service Settings first. (Figure 3.18) Then set motion alarm as follows: select checkbox Figure 3.
www.homewizard.eu HWEYE01x User Manual detected. Another method: select Scheduler, and click “set All”, you will see all time boxes turn blue as in the following picture. Click Submit and the camera will alarm at any time when motion is detected. Figure 3.30 2) Specify an alarm schedule. If you want the camera to alarm during set times select Scheduler and set time range.
www.homewizard.eu HWEYE01x User Manual Figure 3.31 If you want to select discrete area, you click the left button on the box of time range. It will turn blue. If you want to delete it, just click the left button and it will turn grey. Figure 3.32 If you want the camera alarm most of the time, you can select Set All first and then click left button on the box you don’t want the camera to alarm even when the motion is detected. The box will turn grey. Click Submit to take effect.
www.homewizard.eu HWEYE01x User Manual Figure 3.33 3.14 PTZ Settings You can set pan/tilt speed. Normally, PT speed is 3. The larger the setting number, the lower speed. Don’t enable the checkbox “disable preset” if you want to use the function of preset, it will be effective after you reboot device. Figure 3.34 Patrol rounds horizontal: Set the round between 1 and 10, then click Submit. Back to “For Operator”.
www.homewizard.eu HWEYE01x User Manual Operator”. Click the Vertical patrol button, the camera will patrol the rounds vertically you set and then stop if you don’t click Stop vertical patrol button. Note: Patrol rounds horizontal/vertical has no relation with the rotation rounds that camera reboots. 3.15 Upgrade Device Firmware When you upgrade the camera, please upgrade system firmware first and then upgrade the Web UI. Figure 3.
www.homewizard.eu HWEYE01x User Manual Figure 3.37 3.18 Reboot Device Click Reboot Device to reboot the camera. This is similar to unplugging the power to the camera. 3.19 Log The log record shows who accessed the camera and when. (Figure 3.38). Figure 3.38 3.20 Back This will take you back to the video window.
www.homewizard.eu HWEYE01x User Manual 4 APPENDIX 4.1 Frequently Asked Questions NOTE: Always verify network connections are working by checking the status of the indicators on the network server, hub and network card. 4.1.1 I have forgoten the administrator username and/or password To reset the administrator username and password, press and hold down the RESET BUTTON for 15 seconds.
www.homewizard.eu HWEYE01x User Manual Figure 4.1 If you allow the ActiveX to run, but still can not see living video and a red cross in the centre of the video. There is a yellow light in the device status. Not green. Pls select another port number. Don’t use port 80, use port 85, 8005.etc. Change another port number Figure 4.2 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX.
www.homewizard.eu HWEYE01x User Manual 4.1.4 Can’t access IP camera on internet Possible reasons why camera is not accessible on the internet: 1) ActiveX controller is not installed correctly (see more details: Figure 2.10~Figure 2.12). 2) The port which the camera uses is blocked by a Firewall or Anti-virus software. Try changing to another port number. (Figure 4.
www.homewizard.eu HWEYE01x User Manual 4.1.9 I can’t find multi-device settings and record icon Record and multi-device functionality are controlled by the ActiveX controller. These functions are not available in Firefox, Google Chrome and Safari. 4.1.10 Camera cannot connect using wireless If your camera cannot connect wirelessly after you set the wireless settings, unplug / plug the power cable.
www.homewizard.eu HWEYE01x User Manual 4.3 Specifications ITEMS Image Sensor Lens Video Audio Communication Power Environment PC Requirements Certification HWEYE01x Image Sensor High Definition Color CMOS Sensor Display Resolution 640 x 480 Pixels(300k Pixels) Lens f: 3.6mm,F:2.4 Mini. Illumination 0.
www.homewizard.eu HWEYE01x User Manual 5 OBTAINING TECHNICAL SUPPORT While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User Guide has not answered. If you have any problem with your HomeWizard IP camera, please first contact your HomeWizard reseller for solving the problems. If our reseller cannot provide service, please contact our service department: support@homewizard.
