User's Manual

Appendix A Troubleshooting

Problem Solving

1. My computer does not recognize the wireless network card.

Solution:

z The wireless network card is not properly inserted into the PCMCIA slot.

z Ensure that the wireless network card has been inserted into an available PCMCIA

slot.

2. The wireless network card does not work properly.

Check and Solution:

z Insert the PCMCIA card into Notebook’s slot again. A beep should be heard if the

card properly inserted.

z The Activity LED indicator is active if the card is properly connected.

z Right click on “My Computer” and the select Properties. Select the device

Manager and click on the Network Adapter. You will find “LAN-Express IEEE

802.11 PCMCIA card” if it is installed successfully. If you see the Yellow

Question Mark besides the wireless network card, then the wireless card is not

properly installed. Please check below:

 Check if your Notebook has a free IRQ

 Check that you have inserted the right card and have installed the proper

driver.

 Try to remove driver, install again, and then reboot your computer.

z Confirm the station is configured the same ESSID as the same wireless network.

Check your channel is the same as AP setting. Try to use ‘Rescan’ function in the

card status page after launch Wireless Utility.