User's Manual

AMBIT Microsystems Corporation
Headquarters: 5F-1, 5 Hsin-An Road, Hsinchu
Taipei Branch: 11F,100-1 Min-Chuan Road,
Science-Based Industria Park Taiwan, R.O.C.
Hsin-Tien, Taiwan, R.O.C.
TEL: [phone] TEL:[phone]
Consumer Cable Modem FAQ's
What is a MCNS compliant cable modem?
- A cable modem is a device that hooks up to your computer and instead of getting an internet connection through
your telephone wire (or another system), you get a connection through your cable network (same place your cable
TV connection comes from). The bandwidth is much bigger in your cable network and allows you to get
information from the internet at much faster speeds. And do not worry, installation is done by your cable operator
or computer store.
How can I as a consumer get an Cable Modem and sign up for the high-speed cable modem service?
- Ambit currently sells their Cable Modems directly to cable operators. They in turn supply them to you. They
either lease the cable modem in their monthly high-speed data service fee or give you the option to purchase
the modem. Please contact your local cable operator to see if they offer the service in your area and reference
our list of commercially deployed areas.
What equipment do I need to use an Cable Modem?
- A cable operator that provides the high-speed data service
- A Computer (our Cable Modem is platform independent so it does not matter what kind)
- A standard USB connection (installed by your cable operator)
Can I still watch cable TV while using my Cable Modem?
- Yes, you cable wire is split at your home so both may be used at the same time.
Can I have cable modem service but not subscribe to cable TV?
- Yes, you may have one, or both.
How much faster is an Cable Modem connection than other internet connections.
- Please refer to How Fast?
How long does it take to log on?
- Your Cable Modem is always on, a connection is always open, so you never have to wait for a slow log on
procedure.
If I call my cable operator and they say they do not offer high-speed cable modem service, what can I do?
- Tell them that your are interested in receiving the service and fill out our lead generator found on our web site to
make them aware of the demand.
If my cable operator offers the service, but not with the Ambit Cable Modem, can I purchase the modem from
you and use it with their service?
- Unfortunately, the cable operator decides who their cable modem vendor is going to be and you have to go along