Lateral File Instructions

ManualsBrandsHON ManualsDrawer Filing Cabinets600 Series 36'' Wide 5 -Drawer Steel Lateral Filing Cabinet

Table Of Contents

There are three areas to look at first when solving problems with lateral files. Those areas are Leveling, Locking, and Loading. About 95% of all lateral file issues are related to leveling. We will cover some of the most common issues that occur with th
LEVELING- TROUBLESHOOTING GUIDE
LOCKING- TROUBLESHOOTING GUIDE
LOADING- TROUBLESHOOTING GUIDE
- PROBLEM: The drawer grinds when opening
DRAWER REMOVAL

Lateral Troubleshooting Guide

QUESTIONS & ANSWER

Files & Storage

There are three areas to look at first when solving problems with lateral files. Those areas are

Leveling, Locking, and Loading. About 95% of all lateral file issues are related to leveling. We

will cover some of the most common issues that occur with these files.

LEVELING- TROUBLESHOOTING GUIDE

Most people think of leveling as making something completely even or straight. That is

not quite true when it comes to leveling a lateral file. In “Lateral Lingo” Leveling is being

sure the unit is even from left to right. However the unit, when properly installed, is ¼” to

1/8” higher in the front than in the back. Some issues to consider when installing the unit:

 Is the unit being installed on carpet? Old or new?

 Is the unit being installed on tile?

 Is the floor level?

 How was the lateral file loaded?

Leveling Test

A good test to see if your lateral file is leveled properly (“leveled” from front to

back) is to place a round pen or pencil on the top front edge of the file. It the pen

rolls to the back, the unit is installed correctly. If it stays in place or rolls off the

front edge, the unit is not leveled correctly from front to back. The first solution to

try is leveling the unit from front to back. Follow the leveling instructions included

at the end of this document.

PROBLEM: Drawer sticks about two-thirds of the way open.

1. Check to see if the unit is level from front to back. See Leveling test at the

beginning of this document.

2. Be certain that all the drawers are completely closed.

3. It is possible that the interlock mechanism has ridden up the interlock ramp and is

catching on the drawer slide. Close all drawers and be sure the unit is leveled.

4. Be certain there are no papers or other stored materials that are getting caught in

the drawer.

5. If the drawers still will not fully close, contact your purchasing dealer.

PROBLEM: Drawers do not align

1. Check to see if the unit is level from front to back. See Leveling test at the

beginning of this document.

2. If the drawers still do not align, contact your purchasing dealer.

Created: 10/24/03 Lateral File- Troubleshooting Guide The HON Company

Rev 1.0 PAGE 1 OF 8 800.336.8398 / www.hon.com

Summary of content (8 pages)

PAGE 1
Files & Storage QUESTIONS & ANSWERS LEVELING- TROUBLESHOOTING GUIDE Most people think of leveling as making something completely even or straight. That is not quite true when it comes to leveling a lateral file. In “Lateral Lingo” Leveling is being sure the unit is even from left to right. However the unit, when properly installed, is ¼” to 1/8” higher in the front than in the back.
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Files & Storage QUESTIONS & ANSWERS 1. Be certain there are no papers or other stored materials that are getting caught in the drawer. 2. Check the catch clips to see if either of them is bent. These are the “J” shaped clips on the left and right sides of the front of the cabinet. (Visible when the drawers are open.) 3. If the catch clip is bent, bend it back into place. The catch clip needs to fit into the slot for it on the back of the drawer front. 4.
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Files & Storage QUESTIONS & ANSWERS 1. Especially in new units, check to see if the number stamped on the side of the key matches the number stamped in the face of the lock. I they do not match, please contact your purchasing dealer. 2. In the event of an emergency, use the unlocking method described above or contact Hon Customer Service at 800-336-8398. PROBLEM: The lock spins when the key is turned 1. The cam follower is missing from the back of the cam lock causing disengagement of the actuator rod.
PAGE 4
Files & Storage QUESTIONS & ANSWERS NOTE: Before attempting to remove a drawer, make sure you have an additional person to help, as this is a two-person operation. 1. Remove all items from the drawer; this includes hangrail bars (the bars the hanging folders rest on.) Remember, when unloading drawers, always start with the top drawer and work your way from top to bottom. When reloading, start at the bottom and work your way to the top. 2. Fully extend the drawer. 3.
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Files & Storage QUESTIONS & ANSWERS Lateral Troubleshooting Guide Created: 10/24/03 Rev 1.0 Lateral File- Troubleshooting Guide PAGE 5 OF 8 The HON Company 800.336.8398 / www.hon.
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Files & Storage QUESTIONS & ANSWERS Lateral Troubleshooting Guide Created: 10/24/03 Rev 1.0 Lateral File- Troubleshooting Guide PAGE 6 OF 8 The HON Company 800.336.8398 / www.hon.
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Files & Storage QUESTIONS & ANSWERS Lateral Troubleshooting Guide Created: 10/24/03 Rev 1.0 Lateral File- Troubleshooting Guide PAGE 7 OF 8 The HON Company 800.336.8398 / www.hon.
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Files & Storage QUESTIONS & ANSWERS Lateral Troubleshooting Guide Created: 10/24/03 Rev 1.0 Lateral File- Troubleshooting Guide PAGE 8 OF 8 The HON Company 800.336.8398 / www.hon.