Product Warranty

HON FULL LIFETIME WARRANTY

YOUR HON FULL LIFETIME WARRANTY

Every time you purchase a HON product, you’re making an investment in your future. We’re proud

to play a part in that future, and you can trust us to do our best for as long as you need us. The HON

Full Lifetime Warranty is our assurance to you that the HON desks, workstations, seating, tables, or

storage you purchase will be free from defective material or workmanship for the life of the product.

In the unlikely event that any HON product or component covered by the HON Full Lifetime

Warranty should fail under normal workplace use as a result of defective material or workmanship,

HON promises to repair it. If we are unable to repair it, we will replace it with comparable product,

or if preferred, we will refund the purchase price.

WHAT’S COVERED BY THE HON FULL LIFETIME WARRANTY?

Your HON Full Lifetime Warranty applies to product manufactured after January 1, 2011. All HON

product lines, materials, and components are covered by the HON Full Lifetime Warranty except for

the items described below.

The speciﬁc product lines, materials, and components listed below are covered under HON’s Full

12-Year, Full 10-Year, and Full 5-Year Warranties (from date of purchase).

HON’S FULL 12-YEAR WARRANTY

• Electrical components (LED task lights, lamps and ballasts are not covered)

• Seating ilira®-stretch

• Seating controls

• Pneumatic cylinders

• Wood seating

• Accessories

• Laminate surfaces

• Veneer Surfaces

HON’S FULL 10-YEAR WARRANTY

• Soothe Patient Recliner Mechanism

• Signal seating upholstery fabric

HON’S FULL 5-YEAR WARRANTY

• All LED task lights

• Panel and seating textiles

• Electric Height Adjustable Table Bases (Including Memory Control)

• Directional Desktop Sit-to-Stand Risers

• Soothe Patient Recliner Central Lock Mechanism

• Soothe Patient Recliner Pivoting Arm

These warranties apply to HON products sold within the United States of America, U.S. Territories,

and Canada, as well as U.S. Military and Federal Agency purchases (regardless of location).

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HON FULL LIFETIME WARRANTY YOUR HON FULL LIFETIME WARRANTY Every time you purchase a HON product, you’re making an investment in your future. We’re proud to play a part in that future, and you can trust us to do our best for as long as you need us. The HON Full Lifetime Warranty is our assurance to you that the HON desks, workstations, seating, tables, or storage you purchase will be free from defective material or workmanship for the life of the product.
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IS ANYTHING NOT COVERED? There are a few exclusions to the HON Full Lifetime Warranty and to the 12, 10 and 5-year warranties. These exclusions are: • All basyx by HON® products (these products are covered under a separate basyx by HON warranty). • Color-fastness or matching of colors, woodgrains, or textures occurring in wood, leather, or other materials that naturally exhibit inherent color variations. • Customer’s own materials (COM) selected by and used at the request of the user.