Operation Manual

64
CONSUMER INFORMATION
Customer Service Information
Honda Power Equipment dealership personnel are trained professionals.
They
should be able to answer any question you may have. If you
encounter a problem that your dealer does not solve to your
satisfaction, please discuss it with the dealership’s management.
The Service Manager or General Manager can help. Almost all problems
are solv
ed in this way.
If you are dissatisfied with the decision made by the dealership’s
manag
e
ment, contact the Honda Power Equipment Customer Relations
Office. You can write:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, Georgia 30005-8847
Or telephone: [phone]:30 am to 7:00 pm ET
When you write or call, please give us this information:
• Model and serial numbers (see page 56)
• Name of the dealer who sold the generator to you
• Name and address of the dealer w
ho services y
our generator
• Date of purchase
• Your name, address, and telephone number
• A detailed description of the problem
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