Product Manual

60
CONSUMER INFORMATION
Customer Service Information
Servicing dealership personnel are trained professionals. They should
be able to answer any question you may have. If you encounter a
problem that your dealer does not solve to your satisfaction, please
discuss it with the dealership’s management. The Service Manager or
General Manager can help. Almost all problems are solved in this way.
If you are dissatisfied with the decision made by the dealership’s
management, contact the Honda Power Equipment Customer Relations
Office. You can write:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, Georgia 30005-8847
Or telephone: [phone] M-F, 8:30 am to 7:00 pm ET
When you write or call, please give us this information:
• Model and serial number (see page 51)
• Name of the dealer who sold the pump to you
• Name and address of the dealer who services your pump
• Date of purchase
• Your name, address and telephone number
• A detailed description of the problem
31YG0610.book Page 60 Monday, March 24, 2014 8:39 AM