Owner's Manual

Frequently Asked Questions
There
is an
alert
that
says
Wi-Fi
Signal
Lost.
What
does
that
mean?
The
Wi-Fi
signal
to
the
Lyric
thermostat
has
been
lost.
Wait
for
the
thermostat
to
reconnect
or
select
a
new
network
within
the
Honeywell
Lyric
App
configuration
menu
.
If
the
thermostat
is
unable
to
reconnect,
you
will
need
to
troubleshoot
the
router
to
determine
the
cause.
Why
is
the
thermostat
showing
up
as
offline
(strike-through
Wi-Fi
icon) on
top
of
right
corner
of
thermostat
display?
If
the
Lyric
thermostat
displays
a
strike
-
through
Wi-Fi
icon
on
its
screen
or
shows
up
as
offline
on
the
Honeywell
Lyric
App,
it
has
lost
connection
to
the
network.
Make
sure
the
route
r is
powered
and
broadcasting.
The
home's
Wi-Fi
network
may
need
to
be
reset
by
power
cycling
the
router.
Consult
the
router's
instru
c
tion
manual
for
directions
on
power
cycling
.
When
the
network
has
been
restored
,
the
thermostat
will
automatically
reconnect.
An activation
email
hasn't
been received.
An
email
will
be
sent
from
connected-Home
@
alarmnet.com
. An
activation
email
is
needed
to
complete
the
Lyric
account
setup
.
If
an
activation
email
is
not
received
after
five
minutes,
check
the
Spam
folder
of
the
email
account.
If
you
do
not
find
it
in
the
Spam
folder,
click
on
the
Resend
button
and
the
activation
email
will
be
resent.
If
you
still
do
not
receive
your
activation
email,
please
contact
the
Lyric
Technical
Support
team
at
1-800-633
-
3991
for
help.
Regulatory information
FCC REGULATIONS
§
15.19
(a)(3)
This
device
complies
with
part
15
of
th
e FCC Rules.
Operation
is
subject
to
the
following
two
conditions
:
1
Thi
s
devi
ce may
not
c
ause
harmful
i
nterfer
ence,
and
2
This
device
must
accept
any
interference
rec
eived
,
including
interferen
ce
that
may
cau
se
unde
s
ired
operation.
IC REGULATIONS
RSS-GEN
This
device
complies
with
Industry
Ca
nada's
license-
exempt
RSSs.
23
Operation
is
subject
to
the
following
two
cond
i
tions
:
1
Thi
s
devi
ce
may
not
c
ause
interference
;
and
2
This
device
must
accept
any
interference
,
including
interference
that
may
caus
e
undesired
operation
of
the
devi
ce.
FCC Warning
(Part
15.21)
(USA
only)
Change
s or
modifications
not
ex
pressly
approved
by
the
part
y
respon
s
ible
for
compliance
could
void
the
user's
authority
to
operate
the
equipment.