Installation Guide
Page13
INSTALLATIONTROUBLESHOOTING
Issue Solution
LatchWorkingBackwards-
Lockunlockswhenlock
button is pushed or locks
whenunlockbuttonorcodeis
pushed.
Directionswitchissettoincorrectsetting.
RemovetheInteriorAssemblyandmovethe
switchtotheoppositedirection.
•Checkthatyourswitchissetinthecorrect
position Left or Right Handed door.
If Correct
•RotateTurnknobandreinstallInterior
Assembly.RetestagainwhileholdingInterior
Assemblyinplace.
InteriorAssemblyknobwill
not turn.
Knoborverticaltailpieceisinstalledin
incorrectposition.RemoveInteriorAssem-
bly and reposition the Interior Knob. With the
DeadboltLatchretractedverifythatthetailpiece
isvertical.
Lockwillnotfunction
electronically.
•Checkthatallbatteriesarefreshhighquality
AlkalineBatteries.
•Checkforproperpolarity(+-)ofallbatteries.
•CheckthattheControlWireisattachedtothe
InteriorAssembly.
Lockgiveserrorsignalwhen
opening or locking and Dead-
boltLatchwillnotextendor
retractcompletelywhendoor
is closed.
Unlock door using key or interior knob. While
door is open, check that the Deadbolt Latch
operates smoothly. Check for proper alignment
ofthestrikeplate,adjustasneededtoassure
there is no binding against the Deadbolt Latch.
Deadbolt Latch is sticking. Installationscrewsofthelockmaybetootight
andhavetobeloosened.
•RemoveInteriorAssembly.
•SlightlyloosentheMountingPlatescrews.
•LockandunlockusingtheKey.
•ReattachControlWireandInteriorAssembly.