Installation Guide

7
TROUBLESHOOTING GUIDE (CONTINUED)
EN
PROBLEM POSSIBLE CAUSE SOLUTION
Remote control
does not work.
Remote control batteries
are old & used or inserted
incorrectly in the battery
compartment.
Replace with new batteries. Follow the polarity guide
inside the battery compartment.
Damaged remote control.
If replacing new batteries in the correct position does
not work, contact the Customer Service Center.
The unit does
not
respond.
Damaged Control Panel
on unit.
Try to activate the unit with the Remote Control. If the
unit responds, then the Control Panel on the unit may
be experiencing problems - contact the Customer
Service Center.
If neither the Remote Control or the Control Panel is
working, contact the Customer Service Center.
The outdoor Air
Cooler is wet
from rain.
The Air Cooler was placed
outdoors (this is only
allowed for outdoor Air
Cooler models) and
soaked by heavy rain.
A small amount of rain on the unit is not a problem as
long as the electrical plug and outlet are dry. If they
are wet, DO NOT touch the unit or electrical plug/
outlet. Switch off the master power for the outlet
before unplugging the unit from the electrical outlet.
Make sure all outlets and plugs are dry before use.
The Air Cooler is designed to IPX4 product standards
and not recommended to be placed outdoors
during heavy rain conditions. Do not operate the Air
Cooler when wet. Wait for the Air Cooler to dry before
plugging in and turning on the unit again.