ADEMCO 6271 Series TouchCenter Keypads User Guide K6249V3 3/09 Rev.
Table of Contents ABOUT THE TOUCHCENTER......................................................................... 5 Introduction ............................................................................................... 5 The TouchCenter Interface ........................................................................ 5 Navigating through the TouchCenter .......................................................... 6 About Your Home Screen ..................................................................
Table of Contents (Cont'd) In Case of Carbon Monoxide Alarm.......................................................... 31 Silencing and Clearing a Carbon Monoxide Alarm .................................... 31 USER CODE SETUP ..................................................................................... 33 Introduction to User Code Setup .............................................................. 33 Authority Levels.....................................................................................
Table of Contents Routine Care........................................................................................... 61 GLOSSARY...................................................................................................
About the TouchCenter Introduction Congratulations on your ownership of a Honeywell Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today. • • • • • • • • This security system offers you burglary protection and may provide fire, carbon monoxide and emergency protection. To realize the full potential of the system, it is important that you feel comfortable operating it.
About the TouchCenter (cont'd) As a security and home-automation interface, the TouchCenter may be used for: • Quick and easy security system operation • Message storage and retrieval (6271V and 6271CV ONLY) • Home lighting control Navigating through the TouchCenter Navigation through the TouchCenter typically begins from the "Home" screen. This is the TouchCenter’s main default screen (starting screen) and is the first screen you will see when the TouchCenter is powered up and initialized.
About the TouchCenter (Cont'd) Navigation Icon Descriptions To aid in the navigation of the TouchCenter, a set of user-friendly icons has been provided. The appearance, function, and location of these icons are described below: ICON LOCATION FUNCTION "Home" screen Allows you to record and retrieve voice messages. (6271V and 6271CV Only) "Home" screen Allows you to turn certain devices on and off (if installed and programmed by your installer.) "Home" screen Accesses "Arming" screen.
About the TouchCenter (cont'd) TouchCenter "Arming" Screen From the "Home" screen, press SECURITY to access the TouchCenter "Arming" screen. Use this picture and the table that follows to become familiar with the TouchCenter security functions. Note: The Voice Status Icon ( ) shown in the above illustration indicates that the TouchCenter is a 6271V or 6271CV. This button causes the TouchCenter to announce system status if pressed at least 10 seconds following its last press.
About the TouchCenter (Cont'd) ITEM FUNCTION NIGHT MultiPartitions MORE CHOICES Press this button to arm when you are staying home and do not expect anyone to use the entrance door. Your installer may have configured NIGHT Mode differently; have him/her describe the actual settings of this mode. Check this circle when you want to arm more than one partition. When Multi-Partitions is checked, all partitions within the system can be armed at one time (if the user is so authorized).
System Overview Introduction to Your System This system offers you burglary protection and may offer fire, carbon monoxide and emergency protection. Monitoring is accomplished with various contact and motion sensors for perimeter and interior burglary protection, plus the system may have strategically placed smoke, heat, carbon monoxide or combustion detectors. Burglary Protection The burglary protection portion of your system must be turned on or "armed" before it will sense burglary alarm conditions.
System Overview (Cont'd) Entry/Exit Delays Your system has preset time delays, referred to as exit delay and entry delay. Whenever you arm your system, exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after entering any arming command, and applies to all modes of arming protection. If programmed, a slow beeping will sound throughout the exit delay period.
System Overview (cont'd) Carbon Monoxide Protection The optional carbon monoxide protection portion of your security system (if used) is always on and will sound an alarm if a carbon monoxide condition is detected. Note: If a carbon monoxide detector develops a low battery, a “Carbon Monoxide Maintenance” message is displayed. To determine which zone is causing the problem, go to “Display Faults” to determine which zone has the low battery indication.
System Overview (Cont'd) will time out in 30 seconds even though it is not visible. Then the keypad will reset into the Normal Mode (or Safe Mode if this is the third time that the warning message appeared). While in the Safe Mode, the Home screen will display the Security Button, Panic Button, and a message at the bottom of the screen as shown below: Note that this is a limited mode of operation.
System Overview (cont'd) To Exit the Safe Mode: 1. Press the ! SAFE MODE ! bar. You will be presented with the following popup message: 2. Select “Yes” to return to the Normal Mode of operation. The TouchCenter will reset and normal operation will return as long as the original conditions that caused the entry into Safe Mode do not still exist.
Security System Operation Introduction to Security System Operation You can arm your system in one of three arming modes: Away, Stay, and Night. The following table lists the three different arming modes and the results of each.
Security System Operation (cont'd) SCREEN Arming (typical) Armed (typical) 16 ACTION 2. On the "Arming" screen, press the selected arming button. Note: If Quick Arm is Not enabled in your system, you will receive a message to enter your User Code.
Security System Operation (Cont'd) How to Arm Multiple Partitions Note: Some systems may not have multiple partitions and the “Arm Multi-Partitions” button may not be displayed. To arm multiple partitions: 1. From the "Home" screen, press the SECURITY button. The "Arming" screen is displayed. SCREEN ACTION 2. Make certain the Multi-Partitions button is checked. 3. Press the appropriate arming mode button. Note: If any zones are bypassed, a Display Faults button will also be displayed on this screen. 4.
Security System Operation (cont'd) How to Display Faults The Display Faults function is used when you see a Not Ready Fault message and want to determine where the fault is and what type of fault it is. To display faults do the following: 1. From the "Home" screen, press the SECURITY button. The "Arming" screen is displayed. SCREEN ACTION 2. From the "Arming" screen, press the DISPLAY FAULTS button. The "Display Faults" screen is displayed showing a listing of faulted and/or bypassed zones.
Security System Operation (Cont'd) 4. Enter your 4-digit user code. The "More Choices" screen is displayed showing the system status as ReadyBypass How to Bypass Zones The Bypass function is used when you want to arm your system with one or more zones left open. Bypassed zones are unprotected and will not cause an alarm when violated while your system is armed. • Residential systems will not allow you to bypass fire, carbon monoxide or emergency zones.
Security System Operation (cont'd) To bypass zones do the following: 1. From the "Home" screen, press the SECURITY button. The "Arming" screen is displayed. SCREEN ACTION 2. From the "Arming" screen, press the MORE CHOICES button. The "More Choices" screen is displayed. Note: If any zones are bypassed or faulted, a Display Faults button will also be displayed on this screen. 3. Press the SHOW ZONES button on the "More Choices" screen.
Security System Operation (Cont'd) SCREEN ACTION 4. Highlight the zone(s) to be bypassed by touching it on the screen when the zones are displayed. 5. Press the BYPASS SELECTED button. The "User Authorization" screen is displayed with the instructions "To Bypass Zones, Enter Code". Note: If zones have already been bypassed, the top of this screen will indicate “Ready Bypass” and the screen will contain a Clear Bypasses button. 6. Enter your 4-digit user code.
Security System Operation (cont'd) How to Remove Bypassed Zones A bypassed zone will automatically be unbypassed when you disarm the system. If a zone is bypassed, you can remove the bypass as follows: SCREEN ACTION 1. View bypassed zones by pressing the SHOW ZONES button. While the TouchCenter is requesting and receiving the zone data from the control panel, the screen displays "Please Wait!". Then the zones, along with their current status, are displayed. 2.
Security System Operation (Cont'd) How to Clear a Control Panel Message When a Control Panel Message is displayed, the user has two options. a) User can clear the Control Panel Message immediately, or b) User can minimize the window and clear it at a later time. Refer to the section below to Hide the Control Panel Message. SCREEN ACTION 1. To clear Control Panel Messages, press the CLEAR button. Not Ready Alarm To Clear Panel Messages, Enter Code 2. Enter your Authorized Code. 3.
Security System Operation (cont'd) How to Disarm the System IMPORTANT: If you return and the main burglary sounder is on, DO NOT enter the premises, but call the police from a nearby safe location. If you return after an alarm has occurred and the main sounder has shut itself off, the TouchCenter will beep rapidly upon entering, indicating that an alarm has occurred during your absence. LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location.
Security System Operation (Cont'd) SCREEN ACTION 2. Enter your 4-digit user code. If the Arm Multi-Partitions button on the “Armed” screen is not checked, the TouchCenter beeps once, the system will disarm, and the "Arming" screen is displayed showing the system as Ready to Arm or Not Ready Fault if any zone is faulted (open). If the Arm Multi-Partitions button on the “Armed” screen is checked, the Partition No. & Description screen is displayed listing the partitions to which you have access. 3.
Security System Operation (cont'd) How to Check the Status of Other Partitions This system supports between one and eight Partitions (depending on the system.) Partitioning enables a single physical alarm system to control up to eight areas of protection (partitions) depending on the system you have purchased. Each TouchCenter and other keypad is assigned a default partition for display purposes, and will show only that partition's information.
Security System Operation (Cont'd) SCREEN ACTION 3. Enter the code authorized to access other partition(s). If the code is accepted, the system displays the partitions that user has access to. Note: A code may have access to some or all of the available partitions. This screen displays the available partitions (in this case, Partitions 1 (Main), 2, and 3), and their current status. The current partition is shown at the top of the display (in this example, the device is attached to Partition 1 (Main H).
Security System Operation (cont'd) How to Send Emergency Messages • Emergency messages are optional and may not be available on your system. Ask your system installer if emergency messages are available on your system. • The Emergency screen cannot be accessed while running a screen diagnostic test or while in the clean screen mode. An emergency message for fire, panic, or medical can be sent to the central monitoring station from the Emergency screen.
Security System Operation (Cont'd) How to View the Event Log Your system has the ability to record various events in a history log wherein each event is recorded with the time and date of its occurrence. The control panel must be programmed to record various system events in installer programming mode. To view the Event Log, perform the following: 1. From the "Home" screen, press the SECURITY button. The "Arming" screen is displayed. SCREEN ACTION 2. Press the MORE CHOICES button.
Fire Alarm System Operation Introduction to Fire Alarm System Operation Your fire alarm system (if installed) is on 24 hours a day, providing continuous protection. In the event of an emergency, the installed smoke and heat detectors will automatically send signals to your Control/Communicator, triggering a loud interrupted sound from the keypad. An interrupted sound will also be produced by optional exterior sounders. A FIRE message will appear at your keypad and remain on until you silence the alarm.
Fire Alarm System Operation (Cont'd) producing objects in their vicinity. In this case, eliminate the source of heat or smoke. 3. If this does not remedy the problem, there may still be smoke in the detector. Clear it by fanning the detector for about 30 seconds. 4. When the problem has been corrected, clear the display by entering the DISPLAY FAULTS button on the Arming screen, selecting the fire zone, pressing the CLEAR button and then entering your user code.
Fire Alarm System Operation (cont'd) the carbon monoxide detectors are not responding to gas producing objects in their vicinity. In this case, eliminate the source of the leak. 3. If this does not remedy the problem, there may still be gas in the detector. 4. When the problem has been corrected, clear the display by entering the DISPLAY FAULTS button on the Arming screen, selecting the carbon monoxide zone, pressing the CLEAR button and then entering your user code.
User Code Setup Introduction to User Code Setup Each user must be assigned a name with a corresponding 4-digit user code in order to gain access to various features and functions. The TouchCenter can hold the identity for 10 Users in its memory. If additional Users are needed, define the additional Users using the Console Emulation Mode. Users for the system are programmed in a central user setup location that provides the specific questions for authorization levels assigned to different users.
User Code Setup (cont'd) Guest No Access Can arm the system in assigned partitions, but cannot disarm the system unless the system was armed with this code. Note: Do not assign this level if Quick Arm is enabled in your system. Used to restrict access from a partition. Guest Level 4 Operator B N/A N/A How to Access User Setup Access User Setup as follows: 1. From the "Home" screen, press the SECURITY button. The "Arming" screen is displayed. SCREEN ACTION 2. Press the MORE CHOICES button.
User Code Setup (Cont'd) How to Add a User Add a user as follows: SCREEN ACTION Note: Three selections are available: add a user, edit a user, or delete a user. 1. To add a user, press the ADD USER button. The "User Authorization" screen is displayed with the instructions "Enter Authorized Code". 2. Enter your Authorized code. The “User Options” screen is displayed. Note: The authorized code for adding users is dependent upon the system you have.
User Code Setup (cont'd) SCREEN ACTION 4. Type in the user name (6 characters max.) and press the OK button. The “User Options” screen is displayed with Enter User Code… displayed. Notes: • Use the Shift button for capital letters. • Use the BS (Backspace) button to make corrections. • The @#$ button is not available for use at this time. These characters cannot be saved to the control panel. 5.
User Code Setup (Cont'd) SCREEN ACTION 7. Select the partitions and access level for this user. After the access level is selected, the Allow Arm/Disarm from other partitions box becomes available when interfacing with commercial panels. (On residential panels, this box is automatically selected and cannot be deselected.) If this user is to be able to Arm and Disarm from other partitions in commercial panels, touch this box. 8. Touch the box below the User Number.
User Code Setup (cont'd) How to Delete a User Delete a User as follows: SCREEN ACTION 1. From the User Setup screen, touch the circle next to the user to be deleted and press the DELETE USER button. The "User Authorization" screen is displayed with the instructions "Enter Authorized Code:". 2. Enter your Authorized code. The “Delete Confirmation” screen is displayed. Note: The authorized code for deleting users is dependent upon the system you have.
User Code Setup (Cont'd) How to Edit a User Note: You cannot edit a User’s name. To modify a User name, you must delete the User and re-enter User. Edit a user as follows: SCREEN ACTION 1. From the User Setup screen, touch the circle next to the user to be edited and press the EDIT USER button. The "User Authorization" screen is displayed with the instructions "Enter Authorized Code:". 2. Enter your Authorized code. The “User Options” screen is displayed.
Advanced System Features Introduction to Advanced System Features While most of the commonly used security functions are available from the TouchCenter’s advanced user interface, there are some less used, advanced features that can either be accessed through Console Emulation mode on the TouchCenter or a standard alpha keypad. To use features not supported by the TouchCenter, refer to your Control Panel User Guide.
Advanced System Features (Cont'd) How to Enter Console Emulation Mode To access the TouchCenter "Keypad," do the following: 1. From the "Home" screen, press the SECURITY button. The "Arming" screen is displayed. SCREEN ACTION 2. Press the MORE CHOICES button. The "More Choices" screen is displayed. 3. Press the CONSOLE MODE button on the "More Choices" screen. The "Keypad" screen is displayed. 4. Perform functions as you would from a regular alpha keypad.
Voice Messages (6271V/6271CV Only) Introduction to Recording and Retrieving Messages The 6271V and the 6271CV provide the capability of recording voice messages for others on the premises. The number of messages is not limited; however, the total time of all messages added together cannot exceed 262 seconds. Note: The voice messages are stored in the memory of the 6271V and 6271CV. All messages will be lost if the 6271V and 6271CV loses power or if it is reset.
Voice Messages (Cont'd) Recording a Voice Message To record a voice message, do the following: 1. From the "Home" screen, press the Message button. The "Message Center" screen is displayed. 2. Press the Record button and record your message while staying within approximately one foot of the TouchCenter and speaking at a normal voice volume.
Voice Messages (Cont'd) Retrieving and Deleting a Voice Message To retrieve a voice message, do the following: 1. From the "Home" screen, press the MESSAGE button. Center" screen is displayed. SCREEN The "Message ACTION 2. Select the message you wish to listen to by touching it in the message list and then pressing the Play Message button. As the message is being played, a “Play (x): Voice Memo…” message is displayed above the message list window.
Summary of LED Operation LED Operation The TouchCenter has three LEDs labeled - ARMED, READY and TROUBLE (6271C, 6271CS and 6271CB) or MESSAGE (6271V and 6271CV). The ARMED LED is red, READY LED is green and TROUBLE or MESSAGE LED is yellow. Each LED's on and off state has different meanings as described below. LED DESCRIPTION ARMED ON – Security system is armed. OFF – Security system is not armed. READY ON – Security system is disarmed and ready to arm.
TouchCenter Setup How to Access TouchCenter Setup Options Setup allows you to make changes to the way your TouchCenter is operating.
TouchCenter Setup (Cont'd) How to Adjust the Contrast To increase the contrast, move the slide bar above the current contrast setting. To decrease the contrast, move the slide bar below the current contrast setting. If you have made any changes in the contrast settings, when you exit this screen you will be presented with a pop-up asking if you want to remember the new settings.
TouchCenter Setup (Cont'd) How to Select Screen Backlight Off Activation Time When the TouchCenter is not active, it will automatically turn the backlight off after the selected backlight off time has expired (unless “Never” option is selected). To select the screen backlight time, do the following: SCREEN ACTION 1. On the "Setup" screen, press the Backlight Off After: "arrow" button. A drop-down list displaying the time period options is displayed. 2. Select the time period option you want by pressing it.
TouchCenter Setup (Cont'd) How to Select Homepage After Time When the TouchCenter is not active, it will automatically return to the “Home” screen after the selected To Homepage After time has expired (unless “Never” option is selected). To select the To Homepage After time, do the following: SCREEN ACTION 1. On the "Setup" screen, press the To Homepage After "arrow" button. A dropdown list displaying the time period options is displayed. 2. Select the time period option you want by pressing it.
TouchCenter Setup (Cont'd) SCREEN ACTION 3. Press either the "Home" or "Back" button. A Settings Changed! pop-up window is displayed asking “Remember New Settings?“ Select Yes to save the change or No to discard the change. When the Update is complete the TouchCenter goes to the "Home" screen or "More Choices" screen depending on whether you pressed the "Home" or "Back" button, respectively.
TouchCenter Setup (Cont'd) How to Set the Time and Date You can set the time and date from the Set Time & Date screen. Pressing the Time and Date button located at the bottom of the TouchCenter screen displays the Set Time & Date screen. • When the time is set it will be stored in the TouchCenter and sent to the control panel when you press the Apply button and answer Yes to the following prompt.
TouchCenter Setup (Cont'd) SCREEN ACTION 2. Select the display format you want by pressing it. The drop-down list closes automatically and the selection is displayed. 3. Select if you want a 12-hour or 24-hour format for your time display by touching the circle to the left of the 12 Hour display in the “Settings” area of the screen. A check mark in the circle indicates a 12hour display format. 4.
TouchCenter Setup (Cont'd) SCREEN ACTION 10. On the "Daylight Savings" screen, press the Month "arrow" button in the “End DST” area of the screen. A dropdown list displaying the Months is displayed. 11. Select the month you want by pressing it. The drop-down list closes automatically and the selection is displayed. 12. On the "Daylight Savings" screen, press the Weekend "arrow" button in the “End DST” area of the screen. A dropdown list displaying the weeks is displayed. 13.
TouchCenter Setup (Cont'd) 3. On the "Time and Date" screen, press the Year that is being displayed. A Year screen is displayed with the instructions to Enter 4 digits for the year. 4. Enter the four digits for the current year. The window closes automatically and the selection is displayed. 5. Select if it is AM or PM by pressing on the AM or PM display on the screen. Each pression switches the AM/PM display. 6. Select the day of the month by touching the proper day in the display.
TouchCenter Setup (Cont'd) 8. Enter the two digits for the current hour. The window closes automatically and the selection is displayed. 9. On the "Time and Date" screen, press the Minutes that is being displayed. A minute screen is displayed with the instructions to Enter 2 digits for the minutes. 10. Enter the two digits for the current minute. The window closes automatically and the selection is displayed. 11. On the "Time and Date" screen, press the Apply button. A confirmation screen is displayed.
TouchCenter Setup (Cont'd) 12. Press the Yes button to save the time changes in your security system or press the No button to have the changes affect the TouchCenter only. Note: A Yes response is recommended.
Operating Modes Operating Modes (Chime, Voice, and Voice Chime) Operating modes allows you to turn the TouchCenter chime mode on or off. Additionally, when using the 6271V and 6271CV you may also turn the voice mode on or off. The operating modes provide the following features: • Chime Mode – When selected, a request is sent to the alarm panel requesting that the panel chime the TouchCenter whenever a change in zone status occurs.
TouchCenter Operating Modes (cont'd) How to Access Operating Modes Access the "Operating Modes" feature as follows: 1. From the "Home" screen, press the SECURITY button. The "Arming" screen is displayed. SCREEN ACTION 2. Press the MORE CHOICES button. The "More Choices" screen is displayed. 3. Press the OPERATING MODES button on the "More Choices" screen. The "User Authorization" screen is displayed with the instructions "Enter Authorized Code". 4. Enter your “Authorized Code".
TouchCenter Operating Modes (Cont'd) How to Access Language Selection Access the "Operating Modes" feature as follows: 1. From the "Home" screen, press the SECURITY button. The "Arming" screen is displayed. SCREEN ACTION 2. Press the MORE CHOICES button. The "More Choices" screen is displayed. 3. Press the OPERATING MODES button on the "More Choices" screen. The "User Authorization" screen is displayed with the instructions "Enter Authorized Code". 4. Enter your “Authorized Code".
Maintaining Your System How to Clean your TouchCenter IMPORTANT: Do not use an abrasive cleaning agent or abrasive cloth when cleaning your TouchCenter or damage to the TouchCenter may occur. The Emergency screen cannot be accessed while running in the clean screen mode. Clean the TouchCenter as follows: 1. From the "Home" screen, press the SECURITY button. The "Arming" screen is displayed. SCREEN ACTION 2. Press the MORE CHOICES button. The "More Choices" screen is displayed. 3.
Maintaining Your System (Cont'd) SCREEN ACTION 4. Press the CLEAN SCREEN button. A pop-up window displaying “Touch Screen will be disabled so that you may wipe the screen clean. Please use a damp, soft cloth. DO NOT use any liquids, sprays, or ammonia-based cleansers. Press CONTINUE to disable touchscreen. When the Continue button is pressed the “Touch Screen Disabled for => 30 Seconds” message is displayed.
Glossary The following terms are used throughout the guide. Arm/Disarm: “Armed” simply means that the burglary portion of your system is turned ON and is in a state of readiness. “Disarmed” means that the burglary system is turned OFF, and must be rearmed to become operational. However, even in a “disarmed” state, “emergency”, "carbon monoxide" and “fire” portions of your system are still operational. Bypass: To intentionally leave a specific zone unprotected while the rest of the system is armed.
Glossary (Cont'd) Master Code: A 4-digit code that gives users access to all of the system’s functions, including the ability to program other users in the system. See also “User Code.” Message Button: A graphical button on the Home screen that allows you to record and retrieve voice messages. (6271V and 6271CV Only) Night: An arming mode for the system. Your system installer set the type of arming and the zones armed when using this mode.
ONE YEAR LIMITED WARRANTY Honeywell International Inc., acting through its Security & Custom Electronics business ("Seller"), 2 Corporate Center Drive, Melville, NY 11747, warrants its security equipment (the "product") to be free from defects in materials and workmanship for one year from date of original purchase, under normal use and service.