Performance Series Full PoE Network Video Recorder HEN04112 HEN04122 HEN04102 HEN08112 HEN08122 HEN08142 HEN08102 HEN16122 HEN16142 HEN16162 HEN16102 User Guide Document 800-21090V2 – Rev A – 03/2016
User Guide
Revisions Issue Date Revisions A 09/2015 New document based on 800-18160V2. V1 Rev A 10/2015 Added two notes in the Camera Configuration chapter. V2 Rev A 03/2016 Amended the part numbers. Amended the product description. Added the Smart Search section in the Playing Back Video section. Amended some Specifications. Added the appendix about MAXPRO Cloud. Added the list of symbols in the Cautions/Safety/Regulatory chapter.
| 5 Cautions and Warnings Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty. WARNING Use only with the supplied power converters. The Ethernet connection is not intended to be connected to an exposed (outside plant) network. CAUTION There is a risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries in accordance to local laws.
| Performance Series Full PoE Network Video Recorder User Guide If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • • Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.
| 7 Safety Instructions BEFORE OPERATING OR INSTALLING THE UNIT, READ AND FOLLOW ALL INSTRUCTIONS. AFTER INSTALLATION, retain the safety and operating instructions for future reference 1. HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions. 2. INSTALLATION • Install in accordance with the manufacturer’s instructions.
| Performance Series Full PoE Network Video Recorder User Guide Be sure to have the model number, serial number, and the nature of the problem available for the technical service representative. Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to Honeywell without a clearly identified Return Merchandise Authorization (RMA) number may be refused. List of Symbols The following is a list of symbols that might appear on the NVR.
| 9 Table 1-1 List of Symbols Symbol Explanation The Lead-free symbol. This symbol indicates that the product does not contain lead (Pb). The CCC compliance logo. This logo indicates that the product conforms with the China Compulsory Certification guidelines. The Environment Friendly Use-period symbol. This symbol indicates the length of time that this electronic product can used without harming the environment. The RCM Compliance symbol.
| Performance Series Full PoE Network Video Recorder User Guide Table 1-1 List of Symbols Symbol Explanation This symbol is used to direct attention to important information. This symbol warns that the corresponding action could result in an electric shock. This symbol indicates On/Standby functionality of the corresponding control/button/switch. www.honeywell.
Contents | 11 Contents About This Document . . . . . . Overview of Contents. . . . Related Documents . . . . Typographical Conventions 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
| Performance Series Full PoE Network Video Recorder User Guide Configuring PTZ Patterns . . . . Configuring PTZ Borders . . . . Calling Presets, Tours, and Patterns Configuring Auxiliary Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 58 59 59 4 Recording Video . . . . . . . . . . . . . . . . . . . . . . . Manual Recording Settings. . . . . . . . . . . . . .
Contents | 13 To set up alarm input event actions Configuring No Signal Alarm Events . . Configuring Local Alarm Inputs . . . . . Configuring Network Alarm Inputs . . . Configuring Alarm Outputs . . . . . . . . . . To configure alarm outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
| Performance Series Full PoE Network Video Recorder User Guide Problem: The network connection is unstable. Problem: There is a USB backup error. . . . . Problem: Alarm signal cannot be disarmed. . . Problem: Alarm function is null. . . . . . . . . Problem: Cannot play a downloaded file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures | 15 Figures 1 Figure 1-1 NVR Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Figure 1-2 NVR Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Figure 1-3 Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Figure 1-4 On-screen Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
| Performance Series Full PoE Network Video Recorder User Guide Figure 6-2 Camera Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Figure 6-3 Camera Encoding Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Figure 6-4 Camera Snapshot Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Figure 6-5 Camera Text Overlay Setting Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures | 17 Figure 10-7 RS232 Configuration Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Figure 10-8 Modify User Account Configuration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Figure 10-9 Add User Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Figure 10-10 Modify Group Configuration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Tables | 19 Tables 1 Table 1-1 List of Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Table 1-1 IP Cameras Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Table 1-2 NVR Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Table 1-3 NVR Back Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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About This Document This document introduces the Honeywell Performance Series Full PoE Network Video Recorder. It explains how to install and operate the Performance Series Full PoE Network Video Recorder. This document is intended for installers and users. Overview of Contents This document contains the following chapters and appendixes: • Chapter 1, Introduction, describes the front and rear panel layout of the NVR, and mouse and remote control functions.
| Performance Series Full PoE Network Video Recorder User Guide • Chapter 10, Configuring System Settings, describes how to configure NVR system settings, display settings, and user accounts; export and import configuration settings to and from other NVRs; restore default settings; and upgrade the system firmware. • Chapter 11, Viewing Information, describes how to view system, event, network, and log information.
| 23 Typographical Conventions This document uses the following typographical conventions: Font What it represents Example Helvetica Keys on the keyboard Press Ctrl+C Lucida Values of editable fields that are mentioned in the The Time from field can be set to body text of the document for reference purposes, Hours:Minute:Seconds. but do not need to be entered as part of a procedure Text strings displayed on the screen Syntax The message Unauthorized displays.
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1 Introduction 1 This chapter covers: • An overview of the IP Cameras on page 25 • The features of the IP Cameras on page 26 • The components of the NVR on page 27 • An overview of the USB mouse and its operation on page 32. • An overview of remote control operation page 33. Overview of the IP Cameras The Performance Series Full PoE Network Video Recorder is a high-performance network video recorder.
| Performance Series Full PoE Network Video Recorder User Guide Features of the IP Cameras Table 1-1 IP Cameras Features Category Features User Management • • Storage • • • Alarm • • Network Monitor • • • • • www.honeywell.com/security Different user rights for each group; each user belongs to a specific group. User rights cannot exceed Group rights. Supports central server backup that follows your configuration and setup in Alarm or Schedule settings.
Introduction | 27 Table 1-1 IP Cameras Features Category Features Network Management • • Peripheral Equipment Management • • Auxiliary • • • • • • Supports NVR configuration and management through the Ethernet. Supports device management through the Internet. Supports peripheral equipment management such as protocol setup and port connection. Supports transparent data transmission such as RS232 (RS-422) and RS485 (RS-485). Supports switching between NTSC and PAL.
| Performance Series Full PoE Network Video Recorder User Guide Table 1-2 NVR Front Panel Components Component Name Icon Function Assistant Fn • • • • • • Single window monitor mode: Click this button to display the Assistant function; to start PTZ control (not supported); and to configure the image color. Backspace function: When entering letters or numbers, press and hold for 1.5 seconds to delete the last-entered character. Motion detection: Use in conjunction with the direction keys.
Introduction | 29 Table 1-2 NVR Front Panel Components Component Name Icon Function Enter ENTER • • • USB 2.0 Port Confirm the current operation. Go to the Default button. Go to the Menu. Connect to a USB 2.0 storage device, USB 2.0 mouse or CD/DVD burner. HDD Abnormal Indication Light HDD Lights BLUE to indicate an HDD error or when the HDD capacity is below the specified threshold.
| Performance Series Full PoE Network Video Recorder User Guide Figure 1-2 NVR Back Panel Table 1-3 NVR Back Panel Components 4-channel NVR 8-channel NVR 16-channel NVR Icon/Marker Port/Component Name Connection Function USB 2.0 Port Connect a USB 2.0 mouse. Network Port 10 M / 100 M / 1000 Mbps self-adaptive Ethernet port. Connect to a network cable. RS232 (RS-422) 232 Debug COM For general COM debugging, to configure the IP address or to transfer transparent COM data.
Introduction | 31 Table 1-3 NVR Back Panel Components Icon/Marker Port/Component Name 1-4 Alarm Input Port Connection Function • • Alarm Input Port Ground End NO1 to NO2 C1 to C2 Alarm input ground end. 2 channel Alarm Output Port • I/O Port • • Power Input Port Receives the signals from the external alarm sources. Two types: NO (normally open), NC (normally closed). When your alarm input device is using external power, please make sure the device and the NVR have the same ground.
| Performance Series Full PoE Network Video Recorder User Guide Mouse Operation Your IP Cameras is optimized for mouse navigation. Use the supplied mouse to set up the DVR. Figure 1-3 Mouse 3 1 1 Button Action Left • • 2 • • • 2 Right • • • 3 Wheel • Click to select a menu option. Click in a text field to display the on-screen keyboard. Click on the on-screen keyboard to input letters/numbers. In multi-screen view, double-click to view the channel full screen.
Introduction | 33 Remote Control Operation It is strongly recommended to use a mouse to operate the NVR. However, you can also use the supplied IR remote control. The following table describes basic remote control operations. Figure 1-5 Remote Control Functions: Button Action 1 Power Turn the NVR on/off. 2 Add (Address) Enter the number of the device that you want to control. 3 Forward Increase the forward playback speed. 4 Slow Play Decrease the forward playback speed.
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2 Getting Started 2 This chapter includes the following sections: • Unpacking the NVR, page 35 • Connecting External Devices, page 36 • Starting and Shutting Down the NVR, page 38 • Setting Up the NVR with the Startup Wizard, page 39 • Setting Up Bi-Directional Communication Connection on page 44 Unpacking the NVR Before you set up the NVR, make sure that you have received the following items: • • • • • Quick Installation Guide (800-21088) Quick Networking Guide (800-21089) Software CD Power ad
| Performance Series Full PoE Network Video Recorder User Guide Connecting External Devices Step 1: Connect the cameras Connect the coaxial cables from the cameras to the VIDEO IN connectors (1 Vp-p, 75 ohm). Step 2: Connect the monitor Connect a VGA cable (not supplied) to the VGA interface and/or an HDMI cable (not supplied) to the HDMI interface. Connect the other end to a monitor (do not use a TV). Simultaneous VGA and HDMI output is supported.
Getting Started | 37 Figure 2-1 Typical NVR Installation 800-21090V2 - A - 03/2016
| Performance Series Full PoE Network Video Recorder User Guide Starting and Shutting Down the NVR Starting the NVR 1. Verify that the NVR is connected to an appropriate power source. 2. Turn on the power switch on the rear panel to start the NVR. Note The beep at startup is normal. Shutting Down the NVR Note To shut down the NVR, you must be logged in as the admin user or have shutdown privileges assigned to you. See Configuring Account Settings on page 133.
Getting Started | 39 Setting Up the NVR with the Startup Wizard The Startup Wizard opens by default when you turn on the NVR. Figure 2-2 Startup Wizard Using the wizard, you can: • Configure general settings (device name, number, language, video standard) • Set the date and time • Configure video encoding settings • Set up a recording schedule • Configure recording settings • Configure network settings Note If you want to bypass the wizard and go directly to live view, click Cancel.
| Performance Series Full PoE Network Video Recorder User Guide Figure 2-3 System Login 2. Click inside the Password box to display the on-screen keyboard, click the numbers 1, 2, 3, and 4 on the on-screen keyboard (1234 is the default admin password), and then click Enter. 3. Click OK to go to the GENERAL window. Figure 2-4 Startup Wizard - GENERAL For more information about configuring settings in the GENERAL window, see Configuring General System Settings on page 125. 4.
Getting Started | 41 Figure 2-5 Startup Wizard - NETWORK Window For more information about configuring settings in the NETWORK window, see Configuring TCP/IP and Port Settings on page 85. 5. Click Next Step to go to the REMOTE DEVICE window.
| Performance Series Full PoE Network Video Recorder User Guide Figure 2-6 Startup Wizard - REMOTE DEVICE Window For more information about configuring settings in the REMOTE DEVICE window, see Adding a Remote Device (Camera) on page 75. 6. Click Next Step to go to the SCHEDULE window. www.honeywell.
Getting Started | 43 Figure 2-7 Setup Wizard - SCHEDULE Window For more information about configuring settings in the SCHEDULE window, see Configuring the Video Recording Schedule on page 63 or Configuring Storage Settings on page 117. 7. Click Finished. The message "Startup Finished" appears: Figure 2-8 8. Startup Wizard - Startup Finished Message Click OK to close the wizard.
| Performance Series Full PoE Network Video Recorder User Guide Setting Up Bi-Directional Communication Connection Audio Output Device to a PC Connect: 1. Connect a microphone or pickup to the first audio input port on the NVR’s rear panel. 2. Connect the earphone or the sound box to the audio output port on your PC. 3. Open the web client and log in. 4. Enable the desired channel in the web client’s live view monitor.
Getting Started | 45 Configuring to Hear Audio from the PC At the PC end, speak through the microphone or the pickup. Then you can get the audio from the speaker or earphone from the NVR.
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3 Viewing Live Video 3 This chapter includes the following sections: • About Live View, page 47 • Configuring Live View, page 51 • Controlling PTZ Cameras, page 52 About Live View Live view is the NVR’s default mode. When you start the NVR, live video from the connected cameras is displayed on the screen in a multi-channel layout (the number of channels displayed depends on whether you are using a 4-channel, 8-channel, or 16-channel NVR).
| Performance Series Full PoE Network Video Recorder User Guide Figure 3-1 Live View Channel System date and time Camera name, status, channel number Camera Status Camera status icons appear at the bottom of the channel window. Video is being recorded No video signal Motion detected in scene Camera locked Camera Toolbar A camera toolbar is located at the top of each channel window. To display the toolbar, move the mouse pointer to the top of the channel window.
Viewing Live Video | 49 Digital Zoom/Enlarge Enlarge a specific area of the image. Click the button to enable digital zoom and then drag the mouse in the channel window to select the area that you want to enlarge. Right-click to undo digital zoom. Realtime Backup Save a clip to a USB storage device. Click the button to start recording. Click again to stop recording. The clip is automatically saved to the connected USB storage device.
| Performance Series Full PoE Network Video Recorder User Guide Live View Toolbar If enabled, the live view toolbar appears along the bottom of the live view screen. Figure 3-3 Live View Toolbar The toolbar is disabled by default. To enable it, right-click and go to Main Menu > SETTING > SYSTEM > GENERAL > General and select the Navigation check box. Right-click twice to return to the live view screen. Click anywhere on the screen to display the toolbar.
Viewing Live Video | 51 Figure 3-4 Shortcut Menu Note Shortcut menu for a 16-channel NVR shown. Configuring Live View Setting the Screen Layout The live view interface is configurable as a single-channel or multi-channel display. To change the screen display format using the shortcut menu 1. Right-click anywhere on the screen to display the shortcut menu. 2.
| Performance Series Full PoE Network Video Recorder User Guide Controlling PTZ Cameras This section describes how to do the following: • Access the PTZ control panel • Configure PTZ connection settings • Configure and call PTZ presets, tours, and patterns Working with the PTZ Control Panel You can control a PTZ camera connected to the NVR through a network connection using the on-screen PTZ control panel.
Viewing Live Video | 53 Expanded PTZ Control Panel Figure 3-6 Expanded PTZ Control Panel 1 2 3 4 5 6 Table 3-4 7 8 9 Expanded PTZ Control Panel # Name Function 1 Preset, Tour, Pattern Configure/call PTZ functions. 2 No. Enter number of PTZ function to call. 3 Aux Call auxiliary functions. 4 Enter Menu Enable up-the-coax OSD menu configuration for non-PTZ camera. 5 AutoScan Cause camera to continually pan between two points that you have defined.
| Performance Series Full PoE Network Video Recorder User Guide Configuring PTZ Connection Settings Before you can control a PTZ camera with the NVR, you must configure the PTZ connection settings. To configure the PTZ connection settings 1. Go to Main Menu > SETTING > SYSTEM. 2. In the left navigation pane, click PAN/TILT/ZOOM. Figure 3-7 3. 4. System Setting - PTZ Configure the following settings: • Channel Select the channel (camera) for which you want to configure PTZ settings.
Viewing Live Video | 55 To program a preset 1. On the expanded PTZ control panel, click the Preset button. The Pan/Tilt/Zoom window opens. 2. Use the direction arrows to point the camera where you want to set as the preset, and then click Set. 3. In the Preset box, enter a number for the preset, and then click Set to save your settings. • To program additional presets, repeat steps 1 through 3.
| Performance Series Full PoE Network Video Recorder User Guide Configuring PTZ Tours You can set up the PTZ camera to go from preset to preset in a specific order, or tour. To program a tour 1. On the expanded PTZ control panel, click the Tour button. 2. In the Preset box, enter the number of the first preset that you want to add to the tour. 3. In the Patrol No. box, enter a number for the tour. 4. Click Add Preset to add the preset to the tour. 5.
Viewing Live Video | 57 Configuring PTZ Patterns You can record a series of PTZ movements as a pattern. When you call the pattern in live view mode, the PTZ camera automatically moves along the path you have defined. To program a pattern 1. On the expanded PTZ control panel, click the Pattern button. 2. In the Pattern box, enter a number for the pattern. 3. Click Start, and then use the direction arrows to direct the camera. 4. When you have finished directing the camera, click End.
| Performance Series Full PoE Network Video Recorder User Guide Configuring PTZ Borders You can define the left and right borders of the PTZ camera’s pan movement, or scan. To program a scan 1. On the expanded PTZ control panel, click the AutoScan button. 2. Use the direction arrows to set the camera’s leftmost limit, then click Left. 3. Use the direction arrows to set the camera rightmost limit, then click Right. www.honeywell.
Viewing Live Video | 59 Calling Presets, Tours, and Patterns To call a preset 1. On the expanded PTZ control panel, in the No. box, enter the number of the preset that you want to call, and then click the Preset button. 2. Click the Preset button again to stop calling the preset. To call a tour 1. On the expanded PTZ control panel, in the No. box, enter the number of the tour that you want to call, and then click the Tour button. 2. Click the Tour button again to stop calling the tour.
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4 Recording Video 4 This chapter contains the following sections: • Manual Recording Settings, page 61 • Automatic Recording Settings, page 62 Manual Recording Settings In live view mode, you can manually record a clip directly to a connected USB storage device. Note To back up recorded video to a connected USB storage device, please see Backing Up Video and Snapshots on page 70. To record a video clip in live view mode 1.
| Performance Series Full PoE Network Video Recorder User Guide Automatic Recording Settings The NVR supports independent real-time recording of each channel, even while searching and playing recorded video. To set the NVR to automatically record, you must do two things: 1. Configure the General Recording Settings to enable automatic or scheduled recording. 2. Configure the Video Recording Schedule.
Recording Video | 63 2. On the Record page, select the recording type (Auto, Manual, Stop) that you want to enable on each channel, for both the main stream and secondary stream. 3. Under Snapshot, enable snapshot recording on the desired channels. 4. Click Apply, and then click Save. Configuring the Video Recording Schedule To configure the video recording schedule 1. In the SETTING field in the Main Menu, go to STORAGE > SCHEDULE. Figure 4-2 Storage Schedule Settings 2.
| Performance Series Full PoE Network Video Recorder User Guide 6. At the left of the scheduling table, select the day(s) of the week for which you want to configure a recording schedule. To configure the same recording schedule for all of the days at the same time, select All. 7. Click or drag the mouse in the scheduling table to set the recording period. To erase a recording period, click the eraser icon at the right of the table.
Recording Video | 65 • • • MD Alarm MD&Alarm The motion detection recording schedule is indicated by a yellow bar. The alarm recording schedule is indicated by a red bar. The motion detection and alarm schedule is indicated by a blue bar. 4. At the left of the scheduling table, select the day(s) of the week for which you want to configure a recording schedule. To configure the same recording schedule for all of the days at the same time, select All. 5.
| Performance Series Full PoE Network Video Recorder User Guide • Mode • Image Size • • Image Quality Snapshot Frequency Select Timing to take snapshots according to a schedule. Select Trigger to take snapshots when a motion detection, video loss, video tampering, or alarm event occurs. The size is automatically selected, based on the resolution of the camera. Select a value between 1 and 6, with 6 being the highest quality.
5 Playing Back Video 5 This chapter includes the following sections: • Playing Back Video, page 67 • Playing Back Snapshots, page 70 • Backing Up Video and Snapshots, page 70 Playing Back Video Searching For and Playing Back Video To search for and play back recorded video by date 1. In the Operation field in the Main Menu, go to Search. The playback interface opens.
| Performance Series Full PoE Network Video Recorder User Guide Figure 5-1 Search Playback Interface Flie list button 2. On the right panel of the playback interface, in the calendar area, click the date(s) that you want to search. Dates with recorded video are solid orange. 3. Below the calendar, select the screen layout that you want to use, and then select the channel(s) that you want to search. 4.
Playing Back Video | 69 Smart Search To quickly locate activity using Smart Search 1. During video playback, click the Smart Search button. A grid is superimposed over the playback window. 2. Drag the mouse over the area that you want to search for activity. 3. Click the Smart Search button again. Playback jumps to all the parts of the video where there is activity in that area. 4. To exit Smart Search, click the Smart Search button again.
| Performance Series Full PoE Network Video Recorder User Guide Playing Back Snapshots To search for and play back snapshot images by date 1. In the Operation field in the Main Menu, go to Search. The playback interface opens. 2. On the right panel, below the search type box at the top of the panel, select PIC. 3. In the Interval box, enter the playback interval in seconds. Enter a time between 1 and 60 seconds. The default setting is 1 second. 4.
Playing Back Video | 71 Figure 5-2 Search Results Alternatively, during video playback, in the video clip time field, enter the desired start time and end time, and then click the Save button. Figure 5-3 Playback Save/Backup Button Save button 5. The Backup window opens, displaying the selected video file/clip. 6. In the Backup window, click Backup.
| Performance Series Full PoE Network Video Recorder User Guide Figure 5-4 Backup Window The Browse window of the USB storage device opens. Figure 5-5 7. Backup - Browse USB Storage Window Click Start to back up the file(s). If the backup is successful, the message "Backup finished" appears. To back up from outside of the playback interface 1. Insert a USB storage device (such as a USB flash drive) into one of the USB ports on the NVR. The Find USB device dialog box opens. www.honeywell.
Playing Back Video | 73 Figure 5-6 2. In the Find USB device dialog box, click File Backup. Figure 5-7 3. Find USB Storage Device Window File Back to USB Device Window In the Backup window, configure the following settings: • Type Select the file type for which you want to search. Note To search for snapshots, select PIC, as All means all video files (excluding snapshots). 4. • Start Time Enter the start time of the search. • End Time Enter the end time of the search.
| Performance Series Full PoE Network Video Recorder User Guide Note If there are too many files in the selected time, only the first 1024 files in the search period will be displayed. Refine the Start Time and End Time to find the desired files for backup. 5. Select the check box(es) of the file(s) that you want to back up, and then click Backup. The Browse window of the USB storage device opens. 6. Click OK to back up the file(s). www.honeywell.
6 Configuring Camera Settings 6 This chapter contains the following sections: • Adding a Remote Device (Camera), page 75 • Configuring Camera Settings, page 77 • Configuring Encoding Settings, page 79 • Configuring Snapshot Settings, page 80 • Configuring the Text Overlay, page 82 • Changing a Camera Name, page 83 Adding a Remote Device (Camera) To add a camera 1. In the SETTING field in the Main Menu, go to REMOTE > REMOTE.
| Performance Series Full PoE Network Video Recorder User Guide Figure 6-1 Adding a Remote Device Found Devices list 2. Either click Device Search to automatically find IP cameras. a. Click to select the found camera. b. Click Add to add the found device to the Added Device list. Note If the NVR fails to display the model name of a found device, click Device Search to rediscover the online devices. The model name should appear in the Found Devices list. OR Click Manual Add. a.
Configuring Camera Settings | 77 3. Click Apply to save your settings. 4. If you want to save your settings and exit the SETTING menu, click OK. Configuring Camera Settings Note You can configure camera settings only if you have connected your IP cameras via a Private Protocol. If you have connected via a Private Protocol, then the Camera settings will be available. If you have connected your IP cameras via other protocols, then the Camera settings will not be available.
| Performance Series Full PoE Network Video Recorder User Guide • Saturation Adjusts monitor color saturation. Choosing a higher value increases the color saturation/strength. This value has no effect on the general brightness of the video. Select from 0 to 100. The recommended range is between 40 and 60. The default value is 50. • Brightness Adjusts monitor brightness. Choosing a higher value increases the video brightness. Adjustments to this value affects the brightness of the video.
Configuring Camera Settings | 79 • Scene Mode This is the white balance. You can select different scene modes such as Auto, Sunny, Night, or Customized, to achieve the best quality video. Scene Modes: Auto: Auto white balance is on. The system automatically adjusts the color temperature to ensure that the video color is correct. Sunny: The white balance threshold is set to sunny mode. Night: The white balance threshold is set to night mode.
| Performance Series Full PoE Network Video Recorder User Guide Note 3. If the NVR fails to retrieve the configuration information for your selected camera/channel, then you should navigate to a different window (such as Snapshot or Overlay), then navigate back to the Encode window. Configure the following settings for the primary stream and secondary stream: • Code Stream Type Set the primary stream type as Regular, MD (Motion Detection), or Alarm. The secondary stream type is not configurable.
Configuring Camera Settings | 81 Figure 6-4 2. Camera Snapshot Settings Tab In the Channel box, select the camera that you want to configure. • Snap Number Select the maximum number of snapshots that can be taken at a time. • Channel Select a channel from the drop-down list. • Mode There are two modes: Regular and Trigger. If you set Regular mode, then you need to set the snapshot frequency. If you set Trigger mode, then you need to enable snapshots in Event Settings.
| Performance Series Full PoE Network Video Recorder User Guide Configuring the Text Overlay To configure a camera’s text overlay settings 1. In the SETTING field in the Main Menu, go to REMOTE > Video&Audio > Overlay. Figure 6-5 Camera Text Overlay Setting Tab 2. In the Channel box, select the camera that you want to configure. 3. To set the time display, next to Time Display, select the Monitor check box, and then click Set. Drag the time display to the desired position on the screen. 4.
Configuring Camera Settings | 83 Changing a Camera Name By default, the cameras are named "CAM 1", "CAM 2," "CAM 3," and so on. You can assign each camera a descriptive name specific to your application (for example, "Front Entrance"). To rename a camera 1. In the SETTING field in the Main Menu, go to REMOTE > Channel Name. Figure 6-6 Camera Name Settings Window 2. Click the text box of the camera that you want to rename and enter the new camera name. 3. Click Apply to save your settings.
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7 Configuring Network Settings 7 This chapter contains the following sections: • Configuring TCP/IP and Port Settings, page 85 • Configuring Wireless Connection Settings, page 88 • Configuring Advanced Network Settings, page 90, including • Configuring PPPoE Settings on page 90 • Configuring DDNS Settings on page 91 • Configuring IP Filter Settings on page 92 • Configuring UPnP Settings on page 95 • Configuring Alarm Center Settings, page 98 • Configuring Switch Settings on page 99 Config
| Performance Series Full PoE Network Video Recorder User Guide Figure 7-1 Network TCP/IP Settings Window 2. On the TCP/IP page, use the default MTU (maximum transmission unit) value. 3. In the IP Version box, select IPv4 or IPv6, depending on the Internet protocol that you want to use. 4. Click DHCP to assign the NVR with a dynamic IP address. Click to deselect DHCP to assign the NVR a static IP address. 5.
Configuring Network Settings | 87 Figure 7-2 2. Network Port Settings Window On the Connection page, you can configure the following settings: • • Max Connection TCP Port • UDP Port • • • HTTP Port HTTPS Port RTSP Port Select a value between 0 and 20. The default setting is 20. Select a value between 1025 and 65535. The default setting is 37777. Select a value between 1025 and 65535. The default setting is 37778. Select a value between 0 and 65535. The default setting is 80.
| Performance Series Full PoE Network Video Recorder User Guide Configuring Wireless Connection Settings To manage Wi-Fi connections 1. In the SETTING field in the Main Menu, go to NETWORK > WIFI. Figure 7-3 2. Network WIFI Settings Window On the WIFI setting page, you can do one or more of the following: • To enable automatic connections to Wi-Fi hotspots, select the Enable check box. • To disable automatic connections to Wi-Fi hotspots, clear the Enable check box.
Configuring Network Settings | 89 To configure 3G wireless connections 1. In the SETTING field in the Main Menu, go to NETWORK > 3G Setting. Figure 7-4 2. Network 3G Settings Window On the 3G Setting page, you can configure the following settings: Enable 3G Network1 Network Type APN AUTH Dial Number User Name User Password Pulse Interval Dial Select or clear the check box to enable or disable 3G wireless connection using the selected wireless network adapter. Select the wireless network adapter name.
| Performance Series Full PoE Network Video Recorder User Guide Configuring Advanced Network Settings This section describes how to configure PPPoE, DDNS, SMTP, FTP, UPnP, SNMP, and multicast settings. Configuring PPPoE Settings To enable a Point-to-Point Protocol over Ethernet (PPPoE) network connection 1. In the SETTING field in the Main Menu, go to NETWORK > PPPOE. Figure 7-5 Network PPPoE Settings Window 2. On the PPPOE page, select the Enable check box to enable a PPPoE network connection. 3.
Configuring Network Settings | 91 Configuring DDNS Settings To enable a Dynamic DNS (DDNS) network connection 1. In the SETTING field in the Main Menu, go to NETWORK > DDNS. Figure 7-6 Network DDNS Settings Window 2. On the DDNS page, select the Enable check box to enable a DDNS network connection. 3. In the DDNS Type box, select the DDNS service that you want to use. 4.
| Performance Series Full PoE Network Video Recorder User Guide Configuring IP Filter Settings To allow specific sites to access the NVR 1. In the SETTING field in the Main Menu, go to NETWORK > IP Filter. Figure 7-7 Network IP Filter Settings Window 2. On the IP Filter page, select the Enable check box to enable IP filtering. 3. Next to the Enable check box, click Trusted Sites. 4. In the Type box, select Trusted Sites. 5.
Configuring Network Settings | 93 6. Click Apply to save your settings. 7. If you want to save your settings and exit the SETTING menu, click OK. Configuring Email Settings To configure email notifications 1. In the SETTING field in the Main Menu, go to NETWORK > Email. Figure 7-8 Network Email Settings Window 2. On the EMAIL page, select the Enable check box to enable email notifications for alarm events. 3.
| Performance Series Full PoE Network Video Recorder User Guide • Health Enable • Interval select the check box to enable a health check. The system sends a test email to check the connection. This is the interval the NVR waits before sending out email notifications after an event is detected. Enter a time between 0 and 1440 minutes. 0 means that there is no interval. 4. Click Apply to save your settings. 5. If you want to save your settings and exit the SETTING menu, click OK.
Configuring Network Settings | 95 • • • • • • Remote Directory Enter a name for the remote directory. If this is left blank, the NVR will automatically create folder names. File Length This is the maximum size for image files being uploaded to the FTP server. Enter a value between 0 and 65535 MB. Image Upload This is the interval for uploading images to the FTP server. Enter a time Interval between 0 and 3600 seconds. Channel Select a channel to upload images from, or select All to select all channels.
| Performance Series Full PoE Network Video Recorder User Guide • 3. WAN IP Enter the router IP address. If you want, you can add, edit, or delete a mapping relationship from the Port Mapping List: • To add a mapping relationship to the list, click Add and then, in the Port Info dialog box, select the Protocol (TCP or UDP), enter the Internal Port and External Port details, and then click OK. To ensure data transmission, the internal and external ports should be the same.
Configuring Network Settings | 97 3. Configure the following settings: • SNMP Version • • • • • SNMP Port Read Community Write Community Trap Access Trap Port Select the check boxes of the SNMP version(s) that you are using. The default setting is 161. The default setting is public. The default setting is private. Enter the IP address of the computer running SNMP software. The default setting is 162. 4. Click Apply to save your settings. 5.
| Performance Series Full PoE Network Video Recorder User Guide 6. If you want to save your settings and exit the SETTING menu, click OK.. Configuring Automatic Registration Settings Automatic Registration allows the device to automatically register to the proxy you have specified. This allows you to use the client-end to access the NVR through the proxy, where the proxy has a switch function. In the network service, the device supports the server address of the IPv4.
Configuring Network Settings | 99 Figure 7-13 Network Alarm Center Settings Window 2. On the Alarm Center page, select the Enable check box to enable the alarm center function. 3. Configure the following settings: • • • Protocol Type Server IP Port Select Private. Enter the server address of your alarm platform. Enter the port of your alarm platform. 4. Set the Selfreport Time (daily or weekly at a particular time, or never). 5. Click Apply to save your settings. 6.
| Performance Series Full PoE Network Video Recorder User Guide Figure 7-14 2. Network Switch Settings Window Configure the following settings: • • • IP Address Subnet Mask Default Gateway Enter a new IP address. Enter a new subnet mask. Enter a new default gateway. 3. Click Apply to save your settings. 4. If you want to save your settings and exit the SETTING menu, click OK. www.honeywell.
8 Configuring Event Settings 8 This chapter contains the following sections: • Configuring Motion Detection Settings, page 101 • Configuring Video Loss Settings, page 106 • Configuring Video Masking (Tampering) Settings, page 107 • Configuring System Event Settings, page 108 • Configuring Alarm Input Settings, page 110 • Configuring Alarm Outputs, page 116 Configuring Motion Detection Settings To set up motion detection regions 1. Go to Main Menu > SETTING > EVENT > DETECT > Motion Detect.
| Performance Series Full PoE Network Video Recorder User Guide Figure 8-1 Motion Detection Settings Tab 2. On the Motion Detect tab, in the Channel box, select the channel (camera) for which you want to configure motion detection settings. 3. Select the Enable check box to enable motion detection for the selected channel. 4. Next to Region, click Set to define the motion detection region. A grid appears over the live view screen and the following dialog box appears: Figure 8-2 5.
Configuring Event Settings | 103 Note 6. The best way to configure motion detection is to experiment with the sensitivity and threshold settings while someone is walking in front of the camera. By default, motion detection Region1 covers the whole screen. • To disable motion detection in part of the image, drag the mouse over the area of the image that you want to exclude. The areas not covered by red boxes are not sensitive to motion.
| Performance Series Full PoE Network Video Recorder User Guide Figure 8-4 4. Motion Detection Period Configuration Window a. Set up to six periods in the day when you want the motion detection settings for the selected channel to be active. b. Select the check box next to each configured period to enable it. c. To copy the settings to additional days, select the appropriate check box(es) under Copy. d. Click Save to return to the previous window.
Configuring Event Settings | 105 Figure 8-5 2. On the Motion Detect tab, select the actions that you want the system to initiate when a motion detection event occurs: • • • • • 3. Motion Detection Configuration Tab Alarm Out Select the alarm output(s) (1 or 2) that you want to activate. In the Latch box, specify the amount of time (1–300 s) to delay the alarm output signal after a motion detection event is triggered.
| Performance Series Full PoE Network Video Recorder User Guide 4. To test your settings, click Test. 5. To copy the motion detection settings to additional channels, click Copy, select the channels to which you want to copy the settings, and then click OK. Configuring Video Loss Settings To configure video loss settings 1. Go to Main Menu > SETTING > EVENT > DETECT > Video Loss. Figure 8-6 Video Loss Configuration Tab 2.
Configuring Event Settings | 107 Configuring Video Masking (Tampering) Settings To configure video tampering settings 1. Go to Main Menu > SETTING > EVENT > DETECT > Video Masking. Figure 8-7 Video Masking Configuration Tab 2. On the Video Masking tab, in the Channel box, select the channel (camera) for which you want to configure video tampering detection settings. 3. Select the Enable check box to enable video tampering detection for the selected channel. 4.
| Performance Series Full PoE Network Video Recorder User Guide Configuring System Event Settings There are two types of system events: HDD errors (no disk, disk error, no space) and network errors (no connection, IP conflict, MAC conflict). Configuring HDD Event Settings To configure HDD event settings 1. Go to Main Menu > SETTING > EVENT > ABNORMALITY > HDD. Figure 8-8 HDD Abnormality Configuration Tab 2.
Configuring Event Settings | 109 5. • Send Email Select the check box to enable the system to send an email notification. To set up Email settings, see Configuring Email Settings on page 93. • Buzzer Select the check box to activate a buzzer noise at the NVR. Click Apply to save your settings. Configuring Network Event Settings To configure network event settings 1. Go to Main Menu > SETTING > EVENT > ABNORMALITY > Network. Figure 8-9 Network Abnormality Configuration Tab 2.
| Performance Series Full PoE Network Video Recorder User Guide Configuring Alarm Input Settings Configuring IPC External Alarms To configure IPC external alarms 1. Go to Main Menu > SETTING > EVENT > ALARM > IPC Ext Alarm. Figure 8-10 IPC External Alarm Configuration Tab 2. On the IPC Ext Alarm tab, select channel from the drop-down menu. 3. Select the Enable check box to enable alarm detection of the selected alarm input. 4.
Configuring Event Settings | 111 To set up alarm input detection periods 1. On the Local Alarm tab, next to Period, click Set. The Set window opens. 2. By default, when alarm detection is enabled, it is active all the time. To modify the periods when alarm detection is active, on each day’s timeline, click the half-hour blocks when you want alarm detection for the selected alarm input to be disabled. 3. Alternatively, for the day of the week that you want to configure, click Setup.
| Performance Series Full PoE Network Video Recorder User Guide To set up alarm input event actions 1. On the Local Alarm tab, in the Anti-Dither box, specify the amount of time (5–600 s) to delay the system’s reaction to subsequent triggered alarms after the first alarm is triggered. During the anti-dither time, if the system detects another alarm, the system will not be initiate actions for that alarm. 2.
Configuring Event Settings | 113 Figure 8-11 Alarm No Signal Configuration Tab To configure for no signal, follow the same steps as for configuring IPC External Alarm inputs, on page 110. Configuring Local Alarm Inputs A local alarm is an alarm signal from a local device. Go to Main Menu > SETTING > EVENT > ALARM > Local Alarm.
| Performance Series Full PoE Network Video Recorder User Guide Figure 8-12 Event - Local Alarm Configuration Tab To configure local alarm inputs, follow the same steps as for configuring IPC External Alarm inputs, on page 110. Configuring Network Alarm Inputs Network alarms are alarm signals from the network. Go to Main Menu > SETTING > EVENT > ALARM > Net Alarm. www.honeywell.
Configuring Event Settings | 115 Figure 8-13 Net Alarm Configuration Tab A network alarm is an alarm signal originating from the TCP/IP network connection. You can use NET SDK protocol to activate the network alarm. To configure network alarm inputs, follow the same steps as for configuring IPC External Alarm inputs, on page 110.
| Performance Series Full PoE Network Video Recorder User Guide Configuring Alarm Outputs To configure alarm outputs 1. Go to Main Menu > SETTING > EVENT > ALARM OUTPUT. Figure 8-14 2. Alarm Output Configuration Tab On the Alarm Output page, set the alarm type for each alarm output: • Schedule Select the alarm output(s) that you want to apply the recording schedule settings to.
9 Configuring Storage Settings 9 This chapter contains the following sections: • Configuring the Recording Schedule, page 117 • Configuring HDD Management Settings, page 119 • Configuring Record Settings, page 123 Configuring the Recording Schedule Configuring the Video Recording Schedule To configure the video recording schedule 1. Go to Main Menu > SETTING > STORAGE > SCHEDULE > Record.
| Performance Series Full PoE Network Video Recorder User Guide Figure 9-1 Recording Schedule Configuration Tab 2. On the Record tab, in the Channel box, select the channel (camera) for which you want to configure a recording schedule. 3. In the PreRecord box, enter a time between 0 and 30 seconds. The default setting is 4 seconds. The pre-record time sets how long the NVR records before the scheduled recording start time.
Configuring Storage Settings | 119 Configuring the Snapshot Recording Schedule Follow these steps to configure the snapshot recording function. When enabled, the NVR can take snapshots when a motion detection, video loss, video tampering, or alarm event occurs. See Chapter 8, Configuring Event Settings for detailed instructions. To configure the snapshot recording schedule 1. Go to Main Menu > SETTING > STORAGE > SCHEDULE > Snapshot. 2.
| Performance Series Full PoE Network Video Recorder User Guide Figure 9-2 2. SATA o indicates the current HDD is normal. x indicates there is an error. - indicates that there is no HDD. ? indicates that a HDD is damaged. Device Name The HDD name. Type The HDD type (read-write or read-only). Status The current operating status of the HDD. Free Space/ Total Space The amount of free space remaining on the HDD/ The total capacity of the HDD. The HDD is configured as read-write by default.
Configuring Storage Settings | 121 Configuring Channels Configuring HDD Channel Settings 1. Go to Main Menu > SETTING > STORAGE > SCHEDULE > Channel > HDD Setting. Figure 9-3 HDD Storage Configuration Tab 2. Select from the drop-down menu a HDD for each group. 3. Click Apply to save your settings. Configuring Main Stream Channel Settings Here, you can assign the main stream to a particular HDD group. 1. Go to Main Menu > SETTING > STORAGE > SCHEDULE > Channel > Main Stream.
| Performance Series Full PoE Network Video Recorder User Guide Figure 9-4 Main Stream Channel Storage Configuration Tab 2. Select a HDD group from the drop-down All to: menu. 3. Click Apply to all to apply the parameter settings to all channels. 4. Select from the drop-down menu an HDD group for each channel. 5. Click Apply to save your settings. Configuring Extra Stream Channel Settings Configuring the extra stream channel settings is the same as for the main stream.
Configuring Storage Settings | 123 Figure 9-5 Image Storage Configuration Tab 2. Select a HDD group from the drop-down All to: menu. 3. Click Apply to all to apply the parameter settings to all channels. 4. Select from the drop-down menu an HDD group for each channel. 5. Click Apply to save your settings. Configuring Record Settings To configure the recording settings 1. Go to Main Menu > SETTING > STORAGE > RECORD.
| Performance Series Full PoE Network Video Recorder User Guide Figure 9-6 Recording Storage Configuration Window 2. On the Record window, select the record types (Schedule, Manual, Off) that you want to enable on each channel for both the main stream and secondary stream. 3. Under Snapshot, enable or disable snapshot recording on each channel. 4. Click Apply to save your settings. www.honeywell.
10 Configuring System Settings 10 This chapter contains the following sections: • Configuring General System Settings, page 125 • Configuring Display Settings, page 129 • Configuring RS232 Settings, page 132 • Configuring Pan/Tilt/Zoom Settings, page 133 • Configuring Account Settings, page 133 • Configuring Automatic Maintenance Settings, page 137 • Exporting and Importing System Configurations, page 139 • Restoring Default Settings, page 141 • Upgrading the NVR, page 142 Configuring Ge
| Performance Series Full PoE Network Video Recorder User Guide Figure 10-1 2. General Configuration Tab On the General tab, configure the following settings: • Device Name Enter a device name for the NVR. • Device No. Enter a device number for the NVR. • Language Set the language of the user interface. • Video Standard Set the video standard to NTSC or PAL. • HDD Full Set to Overwrite to continue recording when the HDD is full.
Configuring System Settings | 127 Configuring Date and Time Settings To configure the system time settings 1. Go to Main Menu > SETTING > SYSTEM > GENERAL > Date&Time. Figure 10-2 2. Date and Time Configuration Tab On the Date&Time tab, configure the following settings: • Date Format Select the date format that you want to use for the system time: YYYY MM DD, MM DD YYYY, or DD MM YYYY. • Time Format Select the time format that you want to use for the system time: 24-Hour or 12-Hour.
| Performance Series Full PoE Network Video Recorder User Guide c. Set the End Time as Nov 1st Su 02:00 (the first Sunday in November at 2:00 a.m.). 4. Click Apply to save your settings. 5. If you want to save your settings and exit the SETTING menu, click Save. To synchronize the system time with the Network Time Protocol (NTP) 1. Ensure that the NVR is connected to the Internet. 2. Go to Main Menu > SETTING > SYSTEM > GENERAL > Date&Time. 3.
Configuring System Settings | 129 2. On the Holiday Setup tab, click Add New Holidays. The Add New Holiday window appears. Figure 10-4 Add New Holiday Window 3. In the Holiday Name box, enter the name of the holiday that you want to add. 4. Set Repeat Mode to Once Only or All-Year. Note 5. If you want the NVR to recognize a particular day of the week as a holiday year-round (for example, every Friday), set Repeat Mode to All-Year.
| Performance Series Full PoE Network Video Recorder User Guide Figure 10-5 2. GUI Configuration Tab On the Display tab, configure the following settings: • Resolution Set the resolution of your display. Note You must restart the NVR for new display resolution settings to take effect. • Transparency Set the transparency of the graphical user interface (GUI) to a value between 0 and 100, with 0 being totally opaque and 100 being totally transparent.
Configuring System Settings | 131 To configure a tour 1. Go to Main Menu > SETTING > SYSTEM > DISPLAY > Tour. Figure 10-6 2. Tour Configuration Tab If you want, you can add or delete cameras from the Channel Group list. You can only add cameras that do not already appear in the list. Note On some NVR models you can change the Motion Tour Type and Alarm Tour Type from View 1 (single-channel view) to View 4 (four-channel view). 3.
| Performance Series Full PoE Network Video Recorder User Guide Configuring RS232 Settings To configure RS232 settings 1. Go to Main Menu > SETTING > SYSTEM > RS232. Figure 10-7 2. RS232 Configuration Window Configure the following settings: • Function Select Console, Adapter, or NetKeyboard, depending on the type of RS232 device that you have connected to the NVR. • Baud Rate Select a value between 1200 and 115200. The default setting is 115200. • Data Bit Select a value between 5 and 8.
Configuring System Settings | 133 Configuring Pan/Tilt/Zoom Settings See Configuring PTZ Connection Settings on page 54. Configuring Account Settings You can add, edit, or delete user accounts. By default, the NVR has an admin user account and a default user account. The admin user account has permission to perform all the operation and configuration functions of the NVR. The default user account only has permission to monitor live video. To add a user account 1.
| Performance Series Full PoE Network Video Recorder User Guide Figure 10-9 3. Add User Window On the Add User page, configure the following settings: • Username Enter a user name for the account. • Reusable Select the check box to allow multiple clients to use the same user name to access the NVR. • Password Enter a password for the account. • Confirm Password Re-enter the password. • Memo Optionally, enter a brief description of the account.
Configuring System Settings | 135 To edit a user account 1. Go to Main Menu > SETTING > SYSTEM > ACCOUNT > Modify User. 2. On the User tab, click the Modify icon Modify User page opens. 3. On the Modify User page, you can change any of the following settings: 4. for the user account that you want to edit. The • Username • Password • User Group • Memo • Authority (System, Playback, Monitor) When you have finished making changes, click Save to save your settings.
| Performance Series Full PoE Network Video Recorder User Guide Figure 10-10 Modify Group Configuration Tab 2. On the Modify Group tab, click Add Group. 3. On the Add Group page, enter a name for the group in the Group Name box, enter a description of the group in the Memo box, and then assign user permissions on the System, Playback, and Monitor tabs. 4. Click Save to save your settings. To edit a user group 1. Go to Main Menu > SETTING > SYSTEM > ACCOUNT > Modify Group. 2.
Configuring System Settings | 137 Configuring Automatic Maintenance Settings You can set up the NVR to automatically restart and/or to automatically delete old files. To configure the auto-reboot function 1. Go to Main Menu > SETTING > SYSTEM > AUTO MAINTAIN. Figure 10-11 Auto Maintenance Configuration Window 2.
| Performance Series Full PoE Network Video Recorder User Guide Figure 10-12 Auto Delete Configuration Window 2. Under Auto-Delete Old Files, select Never or Customized. 3. If Customized is selected, in the Day(s) Ago box, enter the amount of time to elapse before the files are automatically deleted. 4. Click Apply to save your settings. 5. If you want to save your settings and exit the SETTING menu, click OK. www.honeywell.
Configuring System Settings | 139 Exporting and Importing System Configurations You can export and/or import NVR system configurations if you are installing several NVRs requiring the same setup. To export a system configuration 1. Go to Main Menu > SETTING > SYSTEM > CONFIG BACKUP. 2. Insert a USB storage device (such as a USB flash drive) into one of the USB ports on the NVR. The Find USB device dialog box opens. Figure 10-13 Find USB Device Window 3.
| Performance Series Full PoE Network Video Recorder User Guide 5. Click EXPORT. A message appears confirming that the export was successful and the system configuration file (named Config_[YYYYMMDDhhmmss]) is added to the file list. To import a system configuration 1. Insert a USB storage device containing a system configuration file (exported from another NVR) into one of the USB ports on the NVR. The Find USB device dialog box opens. 2. In the Find USB device dialog box, click CONFIG BACKUP.
Configuring System Settings | 141 Restoring Default Settings You can restore camera, network, event, storage, and system default settings. Note Restoring the default settings will cause all changes to the system menu color, language, time display mode, video format, IP address, and user accounts to be lost. To restore default settings 1. Go to Main Menu > SETTING > SYSTEM > DEFAULT. Figure 10-15 Default Configuration Window 2.
| Performance Series Full PoE Network Video Recorder User Guide Upgrading the NVR You can upgrade the system firmware locally at the NVR. To upgrade the firmware 1. Go to Main Menu > SETTING > SYSTEM > UPGRADE. Figure 10-16 Upgrade Window 2. Insert a USB storage device (such as a USB flash drive) containing the new firmware into one of the USB ports on the NVR. The Find USB device dialog box opens. 3. In the Find USB device dialog box, click System Upgrade. www.honeywell.
Configuring System Settings | 143 4. On the Upgrade page, click Start. The Upgrade window opens. 5. Select the firmware file from the file list, and then click Start.
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11 Viewing Information 11 This chapter contains the following sections: • Viewing System Information, page 145 • Viewing Event Information, page 149 • Viewing Network Information, page 150 • Viewing Log Information, page 154 Viewing System Information In the system information interface you can view the following: • HDD information • Recording information • Bit stream statistics • Version details Viewing HDD Information To view HDD information 1.
| Performance Series Full PoE Network Video Recorder User Guide Figure 11-1 2. 3. View HDD Information Window Refer to the following table to interpret the HDD information: SATA o indicates the current HDD is normal. x indicates there is an error. - indicates that there is no HDD. ? indicates that a HDD is damaged. Device Name Shows the name you have given the device. Type Indicates the HDD type (for example, Read/Write). Free Space Indicates the amount of free space remaining on the HDD.
Viewing Information | 147 Figure 11-2 4. S.M.A.R.T. Information Window Right-click to return to the previous screen. Viewing Recording Information To view recording information • Go to Main Menu > INFO > SYSTEM > RECORD INFO.
| Performance Series Full PoE Network Video Recorder User Guide On the Record Info page, you can view the device name as well as the start and end times for recorded video. Viewing Data Stream Information To view data stream information • Go to Main Menu > INFO > SYSTEM > BPS. Figure 11-4 BPS Information Window On the BPS page, you can view the current video data stream rates and resolutions for each channel.
Viewing Information | 149 Figure 11-5 Version Information Window On the VERSION page, you can view the number of channels, number of alarm inputs and outputs, system version number, build date, web, and serial number.
| Performance Series Full PoE Network Video Recorder User Guide Figure 11-6 Event Information Window On the EVENT page, you can view event information at the device level and at the channel level. The NVR automatically refreshes this information. Viewing Network Information In the network information interface you can view and/or block online users, view network data transmission details, and perform network tests.
Viewing Information | 151 Figure 11-7 Note Viewing Online Users Every five seconds, the NVR system detects newly added or dropped users, and updates the list of online users. To block an online user 1. In the NETWORK field in the Main Menu, go to ONLINE USERS.
| Performance Series Full PoE Network Video Recorder User Guide Figure 11-8 Blocking Online Users Need screenshot. 2. Click the Block for icon in the user list, and then, in the Block for box at the bottom of the screen, enter the time in seconds that you want to block the user for. You can enter up to 65535 seconds (18.2 hours). Viewing Network Load Information To view network load information • Go to Main Menu > INFO > NETWORK > Net Load. www.honeywell.
Viewing Information | 153 Figure 11-9 Viewing Network Load On the Net Load page, you can view the network device name, MAC address, status (Succeed or Failed), device IP address, network type, the maximum transmission unit (MTU), send speed, and receive speed. Viewing Network Test Information To test the network 1. Go to Main Menu > INFO > NETWORK > Network Test.
| Performance Series Full PoE Network Video Recorder User Guide Figure 11-10 2. Testing the Network On the Network Test page, under Network Test, enter a valid IPv4 address or domain name in the Destination Ad(dress) box, and then click Test. The test result displays the average delay and packet loss rate. It also indicates if the network status is OK, Bad, or No Connection. To back up network packet data to an external USB storage device 1.
Viewing Information | 155 Figure 11-11 Viewing Log Information 2. In the Start Time and End Time boxes, enter the time period to search. 3. In the Type box, select a specific log type to view (System, Config, Storage, Alarm, Record, Account, Clear, Playback) or select All to view all logs, and then click Search. The search results are displayed in an ordered list. The NVR can save up to 1024 log files. 4. To view more details about a log entry, click Details.
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12 Troubleshooting 12 The following section describes possible problems and solutions. Refer to these troubleshooting steps before calling Technical Support. If you still require assistance, call Honeywell Technical Support at 1-800-323-4576 (North America only) or send an e-mail to https://www.honeywellsystems.com/ss/techsupp/index.html. International contact information is listed on the back cover. Problem: The NVR does not turn on. • Check that the input voltage is correct.
| Performance Series Full PoE Network Video Recorder User Guide Problem: There is no picture on the monitor. • Check that the correct input (VGA) is selected on the monitor. • Turn off the monitor and NVR. Turn on the monitor, and then turn on the NVR. • Check that the video cable is connected correctly to the NVR. • Make sure that the camera’s brightness setting is configured correctly. See Configuring Camera Settings on page 77. • Make sure that a privacy mask is not blocking the video.
Troubleshooting | 159 Problem: The NVR cannot control PTZ functions. • Check that the PTZ camera is connected correctly to the network. • Make sure that the NVR is configured correctly for PTZ operation. The protocol and address settings of the NVR must match the protocol and address settings of the PTZ camera. See Adding a Remote Device (Camera) on page 75 for the camera settings. See Configuring TCP/IP and Port Settings on page 85 for NVR settings. Problem: Motion detection does not work.
| Performance Series Full PoE Network Video Recorder User Guide Problem: Cannot play a downloaded file. • Use the player included on the software CD. • Make sure that you have DirectX8.1 or greater installed on your computer. • If you are using Windows XP, download the plug-ins DivX503Bundle.exe and ffdshow-20041012.exe. www.honeywell.
A Connecting Alarm Input/Outputs A This appendix contains the following sections: • Before Connecting Alarm Inputs and Outputs, page 161 • Alarm Input and Output Rear Panel Connections, page 161 • Guidelines for Connecting Local Alarm Input Ports, page 162 • Guidelines for Connecting Alarm Output Ports, page 162 Before Connecting Alarm Inputs and Outputs • Ensure that the alarm input mode is set to ground. • Ensure that the signal is grounded.
| Performance Series Full PoE Network Video Recorder User Guide Guidelines for Connecting Local Alarm Input Ports • Ground alarm inputs. Choose from normally open (NO) or normally closed (NC). • Connect the COM end and GND end of the alarm detector in parallel. Supply external power to the alarm detector. • Connect the ground of the NVR and the ground of the alarm detector in parallel. • Connect the NO/NC port of the alarm sensor to the NVR alarm input.
B Installing Hard Drives B The appendix contains the following sections: • Installing Hard Drives, page 164 • List of Compatible SATA HDDs, page 167 • List of Compatible Portable HDDs, page 170 Note Field retrofitting of the HDD storage with an incompatible HDD could invalidate the NVR warranty. Hard Disk Drive Recommendations • See List of Compatible SATA HDDs on page 167 for a list of recommended Hard Disk Drive (HDD) brands and models. • Please use a HDD of 7200 rpm or higher.
| Performance Series Full PoE Network Video Recorder User Guide Installing Hard Drives Note Field retrofitting of the HDD storage with an incompatible HDD could invalidate the NVR warranty. On some recorder models, you can install an additional hard disk drive (HDD). For a list of compatible HDDs, see the List of Compatible SATA HDDs on page 167. A 7200 rpm or higher HDD is recommended. CAUTION Risk of electric shock. Disconnect the power before removing the cover. Installing a HDD 1.
Installing Hard Drives | 165 Figure B-3 4. Turn the NVR upside down, and then turn the screws to firmly attach the HDD to the NVR housing. Figure B-4 5. Securing the HDD to the NVR Housing Connect the HDD cable and power cable. Figure B-5 6. Placing the HDD Connecting the HDD and the Power Cable Replace the NVR cover.
| Performance Series Full PoE Network Video Recorder User Guide Figure B-6 7. Replacing the NVR Cover Secure the NVR cover in place by turning the screws in the rear and side panels. Figure B-7 Securing the NVR Cover Installing an additional HDD 1. If the NVR is connected to a power source, disconnect it before continuing. 2. Remove the top cover from the NVR housing by removing the four screws securing it to the housing and then sliding the cover backwards. 3.
Installing Hard Drives | 167 5. Turn over the NVR housing and secure the new HDD to the housing using the four supplied HDD mounting screws. 6. Use the four screws removed in step 4 to attach the HDD to the housing. 7. Replace the NVR top cover on the NVR housing and secure it with the four screws removed in step 2. List of Compatible SATA HDDs Note Upgrade the NVR firmware to the latest version to ensure the accuracy of the table below.
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Installing Hard Drives | 169 Manufacturer Series Model Capacity Toshiba Mars DT01ABA100V 1 TB Toshiba Mars DT01ABA200V 2 TB Toshiba Mars DT01ABA300V 3 TB Toshiba Sonance MD03ACA200V 2 TB Toshiba Sonance MD03ACA300V 3 TB Toshiba Sonance MD03ACA400V 4 TB Toshiba Sonance MD04ABA400V 4 TB Toshiba Sonance MD04ABA500V 5 TB Western Digital WDAV-GP–EVCS WD10EVCS-63ZLB0 1 TB Western Digital WDAV-GP–EVCS WD20EVCS-63ZLB0 2 TB Western Digital WDAV-GP–EVVS WD10EVVS-63E1B1
| Performance Series Full PoE Network Video Recorder User Guide Manufacturer Series Model Capacity Samsung Samsung–HD HD103SI/CEC 1 TB Samsung Samsung–HD HD154UI/CE 1.5 TB Hitachi HitachiCinemaStar™ 7K1000.B HCT721010SLA360 1 TB List of Compatible Portable HDDs www.honeywell.com/security Manufacturer Model Capacity YDStar YDStar HDD box 40 GB Netac Netac 80 GB Iomega Iomega RPHD-CG" RNAJ50U287 250 GB WD Elements WCAVY1205901 1.
C MAXPRO ® Cloud C This appendix contains the following section: • Configuring for MAXPRO Cloud Mode on page 171 Configuring for MAXPRO Cloud Mode These cloud-ready devices can be standalone devices or can easily be connected to Honeywell's MAXPRO Cloud platform to create a fully integrated managed cloud solution.
| Performance Series Full PoE Network Video Recorder User Guide Figure C-1 Selecting MAXPRO CLOUD A confirmation message appears. Figure C-2 2. MAXPRO Cloud Configuration Confirmation Message Click OK to confirm that you want to switch to MAXPRO Cloud mode. The NVR restarts and opens in MAXPRO Cloud mode. Note www.honeywell.com/security For information about operating in MAXPRO Cloud mode, please Contact Honeywell Customer Service.
D Specifications Table D-1 D Specifications System Main Processor Dual-core embedded processor Operating System Embedded LINUX Video IP Camera Inputs 4-channel NVRs: 4 8-channel NVRs: 8 16-channel NVRs: 16 Two-way Talking 1 channel input; 1 channel output; RCA Display Interface 1 HDMI, 1 VGA Resolution 1920 x 1080; 1280 x 1024; 1280 x 720; 1024 x 768 Display Split 4-channel NVRs: 1/4 8-channel NVRs: 1/4/8/9 16-channel NVRs: 1/4/8/9/16 OSD Camera title; Time; Video loss; Camera lock; Motion
| Performance Series Full PoE Network Video Recorder User Guide Table D-1 Specifications Recording Interval 1 to 120 minutes (default: 60 minutes); Pre-recording: 1 to 30 seconds Video Detection and Alarms Trigger Events Recording; Tour; Alarm; Email; FTP; Buzzer; Screen Tips Video Detection Motion Detection; Motion Detection Zones (396: 22 x 18); Video Loss and Camera Blank Alarm Input 4 channels Relay Output 2 channels Playback and Backup Sync Playback 4-channel NVRs: 1/4 8-channel NVRs:
Specifications | 175 Table D-1 Specifications 8-/16-channel NVRs Power Supply 100~240 V AC; 50/60 Hz internal PSU 4-channel NVRs Power Consumption 35~115 W depending on the number of HDD installed and PoE loading (maximum 393 Btu/hr) 8-/16-channel NVRs Power Consumption 30~225 W depending PoE load (maximum 768 Btu/hr) PoE 4-channel NVRs: 4 ports (IEEE802.3af) total load not to exceed 50 W, maximum load on any single port 15.4 W 8-channel NVRs: 8 ports (IEEE802.
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| 177 Index Numerics F 12 V DC port 31 232 debug COM 30 40 V DC port 31 FCC compliance 5 front panel components 27 A alarms input port ground 31 input ports 31 output ports 31 audio from the NVR 44 from the PC 44 audio connections audio output device to a PC 44 PC to an audio input device 44 audio from the NVR 44 audio input port 31 audio output port 31 H HDD 163 abnormal indicator 29 HDMI port 30 L led HDD abnormal indicator 29 network abnormal indicator 29 logging in NVR 39 M MIC in port 31 MIC ou
| Performance Series Full PoE Network Video Recorder User Guide power input 31 power input port 31 RS232 30 USB 2.0 29, 30 VGA 30 video output 31 power button 27 power input port 31 R regulatory 5 related documents 22 requirement 163 requirements HDD 163 RS232 port 30 www.honeywell.com/security S safety instructions 7 service 7 U USB 2.
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