Install Instructions

OPERATION
AND SERVICE
TrueSTEAM Humidication System 69-2285—05
54
No. of
Service LED
Blinks
Fault Description Auto-Recoverable? Steps to Fix
(Performed Only By Professional HVAC Technician)
13 Tank failed to drain. No
CAUTION: Water in tank may be hot (>140°F [60°C]).
1. Press the Drain button.
2. If tank fails to drain, wait for water in tank to cool.
3. Ensure tank water is cool. Once it is, follow tank cleaning steps
under “Manual Cleaning Cycle” in manual.
4. Ensure drain tube is not pinched, clogged or blocked
5. Reassemble tank, reinstall tank and press the “GO” button to
reset.
6. If tank fault persists, replace solenoid valve. (#50027997-001)
14 Heater failed to
boil water.
Yes, system will
return to “Ready”
if fault no longer
exists in one hour.
1. Follow the tank cleaning steps. “Manual Cleaning Cycle”
2. Ensure entire tank, heating element and reservoir area are
clean.
3. Reassemble & reinstall tank
4. Press GO button to reset.
5. Ensure that there is 120 Vac at heating element terminals.
6. If fault returns, replace the TrueSTEAM
15 No airow sensed
in supply duct.
Yes, system will
return to “Ready”
if fault no longer
exists in one hour.
1. Ensure optional add-on air proving device is installed and wired
correctly.
2. Unplug TrueSTEAM, and remove cover.
3. Ensure DIP switches are set correctly. (DIP 4 down, DIP 5 up.)
4. Reconnect cover and plug in TrueSTEAM.
5. Press and hold the Go button to clear the fault.
6. If the fault persists, replace the air proving device being used.
17 Power to the wireless
adapter overloaded.
Yes, system will
return to “Ready”
if fault no longer
exists in one hour.
1. Verify wiring between TrueSTEAM and the wireless adapter.
2. Ensure DIP switches are set correctly. (DIP 3 up. Also DIP 4 up
if TrueSTEAM R and C aren’t wired.)
3. If the fault persists, replace the wireless adapter.
18 Wireless
communication
from wireless
adapter failed.
Yes, system will
return to “Ready”
after one minute.
1. Verify wiring between TrueSTEAM and the wireless adapter.
2. Verify the Prestige control is operating correctly.
3. If the fault persists, replace wireless adapter and re-enroll
connection to Prestige.
Cleaning
Required
light
is on.
Tank was slow to
drain during last
automatic ush cycle
or 12-month cleaning
interval time
has expired.
N/A Follow the tank cleaning steps. See “Manual Cleaning Cycle”
on page 46.