Install Instructions

OPERATION
AND SERVICE
TrueSTEAM Humidication System 69-2285—05
52
No. of
Service LED
Blinks
Fault Description Auto-Recoverable? Steps to Fix
(Performed Only By Professional HVAC Technician)
4 Heating element
overheated.
No
If this is a new install:
1. Reset the error code and power cycle the unit.
2. If the error code comes back, replace the unit.
If the unit has been in service while:
1. Troubleshoot the water sensor
2. If troubleshooting indicates a sensor issue, replace the sensor.
3. If that does not resolve the issue the entire unit will need to be
replaced.
5 Input voltage
insufcient.
Yes, system will
return to “Ready”
if fault no longer
exists in one hour.
1. Verify the electrical circuit is not overloaded.
2. Unplug and replug TrueSTEAM in to see if the fault returns.
3. If the fault returns, unplug TrueSTEAM and remove cover.
4. Ensure wiring connections are secure and attached.
5. If the fault returns, replace TrueSTEAM. (Field service is not
recommended if line voltage is lost.)
6 Water overow
sensed.
Yes, system will
return to “Ready”
if fault no longer
exists in one hour.
Overow error code is usually caused by one of two things:
1. Back pressure on the nozzle or remote hose.
2. Back pressure on the drain tube.
Ensure that static duct pressure is not above .5” wc.
If this is a remote install:
1. Make sure the remote hose has a minimum rise of 2” per foot.
Flat, or downhill pitches, even a sharp bend can contribute to
back pressure.
2. Ensure that remote hose rises 6” from the TrueSTEAM before it
angles to the remote mount location.
3. Ensure that the remote nozzle is not pointing in to the airow.
Drain Tube:
1. Ensure that the has s steady downhill pitch with no at or uphill
areas.
2. Ensure drain hose is not kinked or submerged in water at the
drain.
3. Check functionality of condensate pump, if used.
If the above does not resolve the issue:
1. Follow the tank cleaning steps listed in the manual.
2. After cleaning, if the fault returns, unplug TrueSTEAM
3. Loosen cover screw & remove cover.
4. Troubleshoot water sensor.
5. Replace sensor if innite resistance is not shown from P1 &
P3, P1 & P4, P2 & P4 and P4 & P5
6. Press button to Reset unit.