User manual

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Is the bar code displayed but not entered?
The bar code is displayed on the host device correctly, but you still have to
press a key to enter it (the Enter/Return key or the Tab key, for example).
• You need to program a suffix. Programming a suffix enables the scanner
to output the bar code data plus the key you need (such as “CR”) to enter
the data into your application. Refer to Prefix/Suffix Overview on page
5-1 for further information.
Does the scanner read the bar code incorrectly?
If the scanner reads a bar code, but the data is not displayed correctly on
the host screen:
• The scanner may not be programmed for the appropriate terminal
interface.
For example, you scan “12345” and the host displays “@es%.”
Reprogram the scanner with the correct Plug and Play bar code. See
Programming the Interface beginning on page 2-1.
• The scanner may not be programmed to output your bar code data
properly.
For example, you scan “12345” and the host displays “A12345B.”
Reprogram the scanner with the proper symbology selections. See
Chapter 7.
The scanner won’t read your bar code at all.
1. Scan the sample bar codes in the back of this manual. If the scanner
reads the sample bar codes, check that your bar code is readable.
Verify that your bar code symbology is enabled (see Chapter 7).
2. If the scanner still can’t read the sample bar codes, scan All
Symbologies On, page 7-1.
The cordless scanner won’t scan bar codes while it is in the base.
1. Scanning While in Cradle Off may be programmed.
2. Scan the * Scanning in Cradle On (page 3-8) bar code so the scanner
will also scan bar codes while in the base.
If you aren’t sure what programming options have been set in the scanner,
or if you want the factory default settings restored, refer to Setting Custom
Defaults on page 1-8.
Troubleshooting a Cordless System
Troubleshooting a Base
Note: Visit the Services and Support section of our website
(www.honeywellaidc.com) to check for the latest software for both
the scanner and the base.
If your base is not functioning properly, review the following troubleshooting
guidelines to try to isolate the problem.