MS3780 Fusion™ Omni/Single Line Scanner User’s Guide
Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.
TABLE OF CONTENTS Introduction Product Overview ............................................................................................. 1 Scanner and Accessories ................................................................................. 2 Scanner Components ....................................................................................... 4 Caution and Serial Number Labels................................................................... 5 Stand Specifications ............................
TABLE OF CONTENTS Troubleshooting Guide ....................................................................................... 23 Design Specifications ......................................................................................... 27 Applications and Protocols ................................................................................. 29 Configuration Modes .......................................................................................... 30 Upgrading the Firmware .................
INTRODUCTION ™ The MS3780 Fusion is a hand-held, omnidirectional bar code scanner with optional single-line scanning capabilities. It utilizes the powerful Honyewell QuantumE scan engine to provide an outstanding scan performance on all standard 1D bar code symbologies, including GS1 DataBar™ (RSS).
INTRODUCTION Scanner and Accessories BASIC KIT COMPONENTS Part No. Description MS3780 Fusion Scanner 00-02269 MS3780 User’s Guide * 00-02407 MetroSelect Configuration Guide * ™ * Guides also available for download at www.honeywellaidc.com. OPTIONAL ACCESSORIES Part No. Description AC to DC Power Transformer - Regulated 5.2VDC @ 1A output.
INTRODUCTION Scanner and Accessories OPTIONAL ACCESSORIES Part No. Description MVC-3MNC-N7052 Voltage Converter Cable, ±12VDC to +5.2VDC For OCIA Applications 53-53213x-N-3 USB Full Speed Cable, Locking Plus-Power™Type A straight cord, short strain relief 53-53214x-N-3 53-53235x-N-3 USB Full Speed Cable, Locking Plus-Power™Type A straight cord, short strain relief This cable is for use with full speed USB (-40) interface only.
INTRODUCTION Scanner Components Figure 1. Scanner Components ITEM NO.
INTRODUCTION Caution and Serial Number Labels Figure 2. Caution and Serial Labels Caution: To maintain compliance with applicable standards, all circuits connected to the scanner must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1. To maintain compliance with standard CSA C22.2 No. 60950-1/UL 60950-1 and norm EN/IEC 60950-1, the power source should meet applicable performance requirements for a limited power source. Stand Specifications Figure 3.
INTRODUCTION Maintenance Smudges and dirt on the unit's window can interfere with the unit's performance. If the window requires cleaning, use only a mild glass cleaner containing no ammonia. When cleaning the window, spray the cleaner onto a lint free, nonabrasive cleaning cloth then gently wipe the window clean. If the unit's case requires cleaning, use a mild cleaning agent that does not contain strong oxidizing chemicals. Strong cleaning agents may discolor or damage the unit's exterior.
INSTALLATION RS232 or Light Pen 1. Turn off the host device. 2. Plug the male 10-pin RJ45 end of the PowerLink cable into the 10-pin socket on the MS3780. 3. Connect the 9-pin female end of the PowerLink cable to the appropriate communication port on the host device. 4. Plug the external power supply into the power jack on the PowerLink cable. Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet.
INSTALLATION RS485 or OCIA 1. Turn off the host device. 2. Plug the male 10-pin RJ45 end of the MVC cable into the 10-pin socket on the MS3780. 3. For RS485: Connect the other end of the MVC cable to Port 9 of the host device. For OCIA: Connect the other end of the MVC cable to the appropriate communication port on the host device. 4. Figure 8. RS485 (above), OCIA (below) Turn on the host device.
INSTALLATION Keyboard Wedge 1. Turn off the host device. 2. Plug the male 10-pin RJ45 end of the PowerLink cable into the 10-pin socket on the MS3780. 3. Disconnect the keyboard from the host device. 4. Connect the “Y” end of the PowerLink cable to the keyboard and the keyboard port on the host PC. If necessary use the male/female adapter cable supplied with the scanner for proper connections. 5. Plug the external power supply into the power jack on the PowerLink cable.
INSTALLATION Stand-Alone Keyboard 1. Turn off the host device. 2. Plug the male 10-pin RJ45 end of the PowerLink cable into the 10-pin socket on the MS3780. 3. Connect the other end of the PowerLink cable to the keyboard port on the host device. 4. Plug the external power supply into the power jack on the PowerLink cable. Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet. The outlet must be located near the equipment and be easily accessible. 5.
INSTALLATION Full Speed or Low Speed USB (Integrated) 1. Turn off the host device. 2. Plug the male 10-pin RJ45 end of the USB PowerLink cable into the 10-pin socket on the MS3780. 3. Plug the other end of the USB interface cable into the host device’s USB port. 4. Turn on the host device. Figure 11. As a default, the MS3780-38 leaves the factory with USB Keyboard Emulation Mode enabled.
INSTALLATION EAS Deactivation SW1 and SW2 are the switch banks inside the Checkpoint Device that set the deactivation range. The following is a list of Checkpoint recommended switch bank settings.
SCANNER OPERATION The Scan Pattern Mode Select Button There are two configurable scan pattern modes available with the MS3780. • The primary scan pattern mode is the default scan pattern active when the scanner starts. By default, the primary scan pattern is set to all-scan-lines for omnidirectional reading. • Pressing the scan pattern mode button (see figure below) activates the secondary scan pattern mode. By default, the secondary scan pattern is set to single-line mode for menu reading.
SCANNER OPERATION How to Use CodeGate and the Manual Activation Mode For illustration purposes the unit’s scan pattern has been set to single-line (menu reading) mode. CODEGATE MANUAL ACTIVATION MODE* * Figure 16. Factory Defaults: This feature is not a default setting. Refer to the MetroSelect Configuration Guide for instructions on enabling the Manual Activation Mode. Figure 17.
SCANNER OPERATION Audible Indicators When the MS3780 is in operation, it can provide audible feedback. These sounds indicate the status of the scanner. Eight settings are available for the tone of the beep (normal, six alternate tones and no tone). For instruction on how to change the tone of the beeper, refer to the MetroSelect Configuration Guide (00-02407).
SCANNER OPERATION Visual Indicators There are four LEDs located on the top of the MS3780. When the scanner is on, the flashing or constant illumination of the LEDs indicates the status of the current scan and the scanner. No LEDs Figure 18. LED Indicators The LEDs will not be illuminated if the scanner is not receiving power from the host or transformer. They are also not illuminated when all lasers are turned off for any reason.
SCANNER OPERATION Failure Mode Indicators Both Blue LEDs Flashing with One Emitted Razzberry Tone This indicates that the scanner has experienced a laser subsystem failure. Return the unit to a Honeywell authorized service center for repair. Both Blue LEDs and the White LED are Flashing with Two Emitted Razzberry Tones This indicates that the scanner has experienced a motor failure. Return the unit to a Honeywell authorized service center for repair.
SCANNER OPERATION Depth of Field Specifications* Normal Scan Zone Specifications are based on a 0.33 mm (13 mil) bar code. Figure 19. Normal Depth of Field * All specifications are subject to change without notice.
SCANNER OPERATION Depth of Field Specifications* Reduced Scan Zone Specifications are based on a 0.33 mm (13 mil) bar code. Figure 20. Reduced Depth of Field * All specifications are subject to change without notice.
SCANNER OPERATION Depth of Field by Bar Code Element Width* Normal Scan Zone MINIMUM BAR CODE ELEMENT WIDTH A B C D E F mm .13 .15 .19 .25 .33 .66 mils 5.2 5.7 7.5 10 13 26 Figure 21. Normal Scan Zone by Bar Code Element Width * All specifications are subject to change without notice.
SCANNER OPERATION Depth of Field by Bar Code Element Width* Reduced Scan Zone MINIMUM BAR CODE ELEMENT WIDTH A B C D E F mm .13 .15 .19 .25 .33 .66 mils 5.2 5.7 7.5 10 13 26 Figure 22. Reduced Scan Zone by Bar Code Element Width * All specifications are subject to change without notice.
SCANNER OPERATION IR Activation Range* † Fusion’s default power save mode is Laser Off then Motor Off Delayed. This power save mode turns the laser off after five minutes of non-use. The motor will turn off after twenty-five minutes of non-use. Any movement detected by the IR in the activation area will cause the scanner to exit power save mode. The laser and motor will automatically turn back on preparing the scanner for bar code recognition, decoding and transmission. Figure 23.
TROUBLESHOOTING GUIDE The following guide is for reference purposes only. Contact a Honeywell representative at to preserve the limited warranty terms on page 39. Symptoms Possible Cause(s) Solution All Interfaces The unit has no LEDs, beeper or motor spin. No power is being supplied to the scanner. Check the transformer, outlet and power strip. Make sure the cable is plugged into the scanner. The unit has no LEDs and / or beeper. No power is being supplied to the scanner from host.
TROUBLESHOOTING GUIDE Symptoms Possible Cause(s) Solution The unit scans a bar code, but locks up after the first scan (the white LED stays on). The scanner is configured to support some form of host handshaking but is not receiving the signal. If the scanner is setup to support ACK/NAK, RTS/CTS, XON/XOFF or D/E, verify that the host cable and host are supporting the handshaking properly. The unit scans but the data transmitted to the host is incorrect.
TROUBLESHOOTING GUIDE Symptoms Possible Cause(s) Solution During power up the unit beeps 3 times. There is a non-volatile RAM failure. Contact a service representative. During power up the unit razzes continuously. There has been a diagnostic failure. Contact a service representative. During power up the unit razzes once and the blue LED flashes. There is a VLD failure. Contact a service representative. During power up the unit razzes twice and both LEDs flash. There is a scanner motor failure.
TROUBLESHOOTING GUIDE Symptoms Possible Cause(s) Solution RS232 Only The host is The scanner and host receiving data may not be configured but the data does for the same interface. not look correct. Characters are being dropped. The intercharacter delay needs to be added to the transmitted output. Check that the scanner and the host are configured for the same interface. Add some intercharacter delay to the transmitted output by using the MetroSelect Configuration Guide (PN 00-02407).
DESIGN SPECIFICATIONS MS3780 Operational Normal Depth of Field: Reduced Depth of Field: 25 mm - 280 mm (1"- 11") 25 mm - 150 mm (1"- 6") 0.33 mm (13 mil) bar code Omni Scan Scan Speed: No. of Scan Lines: 1333 scan lines per second 20 Single-Line Scan Speed: No. of Scan Lines: Motor Speed: Min Bar Width: 67 scan lines per second 1 4000 RPM 0.127 mm (5.
DESIGN SPECIFICATIONS MS3780 Electrical Voltage Supply: Operating Power: Standby Power: 5VDC ± 0.25V 1.375 W 1.0 W Operating Current: 275 mA typical at 5VDC Standby Current: 200 mA typical at 5VDC DC Transformers: Class II; 5.2VDC @ 1A For regulatory compliance information, see pages 36 - 38.
APPLICATIONS AND PROTOCOLS The model number on each scanner includes the scanner number and factory default communications protocol.
CONFIGURATION MODES The MS3780 Series scanner has three modes of configuration. • Bar Codes The MS3780 can be configured by scanning the bar codes included in the Single-Line Configuration Guide or the Supplemental Configuration Guide. The manuals are available for download at www.honeywellaidc.com. • MetroSet2 ® This user-friendly Windows -based configuration program allows you to simply ‘point-and-click’ at the desired imager options. MetroSet2 is available for download at www.honeywellaidc.com.
UPGRADING THE FIRMWARE The MS3780 Fusion is part of Honeywell’s line of scanners with flash upgradeable firmware. The upgrade process requires a new firmware file supplied to the customer by a customer service representative and Honeywell’s MetroSet2 software. A personal computer running Windows 95 or greater with an available RS232 serial or USB port is also required to complete the upgrade. PowerLink Cable #54-54014 is required when using RS232 for the upgrade process.
SCANNER AND CABLE TERMINATIONS Scanner Pinout Connections The MS3780 scanner interfaces terminate to a 10-pin modular socket. The serial number label indicates the interface enabled when the scanner is shipped from the factory. Figure 24.
SCANNER AND CABLE TERMINATIONS Figure 25.
SCANNER AND CABLE TERMINATIONS Cable Connector Configurations (Host End) RS232 PowerLink Cable 53-53000x-3 Pin Function 1 Shield Ground 2 RS232 Transmit Output 3 RS232 Receive Input 4 DTR Input/Light Pen Source 5 Power/Signal Ground 6 7 Light Pen Data CTS Input 8 RTS Output 9 +5VDC 9 5 6 1 9-Pin D-Type Connector USB Power/Communication Cable 53-53213x-N-3, 53-530214x-N-3 or 53-53235x-N-3 Pin Function 1 PC +5V/V_USB 2 D- 3 D+ 4 Ground Shield Shield Stand Alone Keyboard PowerLink
SCANNER AND CABLE TERMINATIONS Cable Connector Configurations (Host End) Keyboard Wedge PowerLink Cable 53-53002x-3 Pin Function 1 Keyboard Clock 2 Keyboard Data 3 No Connect 4 Power Ground 5 +5 Volts DC Pin Function 1 PC Data 2 No Connect 3 Power Ground 4 +5 Volts DC 5 PC Clock 6 No Connect 5-Pin DIN, Female 6-Pin DIN, Male Honeywell will supply an adapter cable with a 5-pin DIN male connector on one end and a 6-pin mini DIN female connector on the other.
REGULATORY COMPLIANCE Safety ITE Equipment IEC 60950-1 Second Edition, EN 60950-1 Second Edition Laser Laser Class 1: IEC 60825-1:Second Edition, 2007, EN 60825-1:Second Edition, 2007 Complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007. LED IEC 62471: Exempt Risk Group Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure.
REGULATORY COMPLIANCE Attenzione L’utilizzo di sistemi di controllo, di regolazioni o di procedimenti diversi da quelli descritti nel presente Manuale può provocare delle esposizioni a raggi laser rischiose. Il cliente non deve assolutamente tentare di riparare egli stesso lo scanner laser. Non guardate mai il raggio laser, anche se credete che lo scanner non sia attivo. Non aprite mai lo scanner per guardare dentro l’apparecchio. Facendolo potete esporVi ad una esposizione laser rischiosa.
REGULATORY COMPLIANCE EMC Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Warnung! Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen. In diesem Fall kann vom Betreiber verlangt werden, angemessene Massnahmen durchzuführen. Attenzione Questo e’ un prodotto di classe A.
LIMITED W ARRANTY Honeywell International Inc. ("HII") warrants its products and optional accessories to be free from defects in materials and workmanship and to conform to HII’s published specifications applicable to the products purchased at the time of shipment.
LIMITED W ARRANTY All provisions of this Limited Warranty are separate and severable, which means that if any provision is held invalid and unenforceable, such determination shall not affect the validity of enforceability of the other provisions hereof. Use of any peripherals not provided by the manufacturer may result in damage not covered by this warranty. This includes but is not limited to: cables, power supplies, cradles, and docking stations.
INDEX A AC ....................................... 2, 7–11 Accessories ............................... 2, 3 Adapter .......................................... 9 Audible Indicator.. 15–17, 23–26, 31 B Bar Code ....... 15–17, 23–26, 27, 30 Bar Width..................................... 27 Beep .............. 15, 16, 17, 23–26, 31 Blue LED ................... 15–17, 23–26 Button ................................ 4, 13–14 CodeGate .................................. 4 Mode Select ...............................
INDEX M Maintenance .................................. 6 Manual............................... 2, 15, 29 Meteor ......................................... 31 MetroSelect ................................. 30 MetroSet2 .................................... 31 Mode of Operation Button ...................................... 14 Primary .............................. 13–14 Secondary.......................... 13–14 Mode Select .................................. 4 Motor Speed ................................
CUSTOMER SUPPORT Technical Assistance If you need assistance installing or troubleshooting your device, please contact us by using one of the methods below: Knowledge Base: www.hsmknowledgebase.com Our Knowledge Base provides thousands of immediate solutions. If the Knowledge Base cannot help, our Technical Support Portal (see below) provides an easy way to report your problem or ask your question. Technical Support Portal: www.hsmsupportportal.
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