User Manual

vi
Customize the Printer Web Page...........................................................................................41
Chapter 5 - Troubleshooting........................................................................ 43
System Information ....................................................................................................................43
Statistics ...................................................................................................................................43
Printer Odometer .........................................................................................................................44
Maintenance Alerts.....................................................................................................................44
Set Alerts...................................................................................................................................44
Alert Notifications .................................................................................................................45
Error Alerts and Solutions..................................................................................................46
Troubleshoot Printer Problems and Find Solutions ......................................................47
Print Problems........................................................................................................................47
Networking Problems..........................................................................................................48
Restore Printer Defaults............................................................................................................48
Restore Defaults from the Printer Web Page .............................................................48
Restore Defaults from the Main Menu .........................................................................49
Restore Defaults with a Hardware-Based Reset.......................................................49
Upgrade the Printer Firmware................................................................................................50
Upgrade Firmware from a USB Storage Device ........................................................50
Chapter 6 - Maintenance .............................................................................. 53
Clean the Printer ..........................................................................................................................53
Clean the Printhead .............................................................................................................54
Clean the Front Sensor .......................................................................................................55
Clean the Media Path ..........................................................................................................55
Clean the Exterior of the Printer......................................................................................55
Replace the Printhead ...............................................................................................................55
Replace the Platen Roller .........................................................................................................58
Sensor Calibration ................................................................................................................60
Label Gap and Black Mark Sensor Adjustments ......................................................60
Chapter 7 - Product Specifications............................................................. 63
Printer and Environmental Specifications ........................................................................63