PX940 High Performance Industrial Printer User Guide
Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.
TABLE OF CONTENTS Customer Support ........................................................................................................................ ix Technical Assistance ............................................................................................................. ix Product Service and Repair ................................................................................................ ix Limited Warranty ..........................................................................
From the Main Menu ..............................................................................................................8 Chapter 2 - Set Up the Printer ........................................................................9 Power Up the Printer......................................................................................................................9 Calibrate the Touch Screen......................................................................................................
Printing Menu .........................................................................................................................28 System Settings Menu ........................................................................................................29 Verifier Menu ...........................................................................................................................29 Alert Menu ...............................................................................................
Verifier Settings ............................................................................................................................43 Verification Type ....................................................................................................................43 Passing Grade.........................................................................................................................43 Aperture ....................................................................................
Chapter 6 - Troubleshooting.........................................................................61 System Information.....................................................................................................................61 Statistics....................................................................................................................................61 Printer Odometer .............................................................................................................
Chapter 8 - Product Specifications............................................................. 77 Printer and Environmental Specifications ........................................................................77 Supported Command Languages ........................................................................................77 Media Sensors ..............................................................................................................................77 Network Services...................
Verification Type ..............................................................................................................91 Passing Grade .................................................................................................................92 Aperture ..............................................................................................................................93 Retries..........................................................................................................
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Customer Support Technical Assistance To search our knowledge base for a solution or to log in to the Technical Support portal and report a problem, go to www.hsmcontactsupport.com. For our latest contact information, see www.honeywellaidc.com/locations. Product Service and Repair Honeywell International Inc. provides service for all of its products through service centers throughout the world.
x PX940 User Guide
CHAPTER 1 GET STARTED The PX940 series industrial printer includes both PX940 productivity version (PX940A) and PX940 Verifier version(PX940V) with integrated barcode verification module. Both PX940A and PX940V printers are rugged label printers that include integrated USB, RS-232, and Ethernet interfaces. You can connect the printers to a single PC, a wired network, or a wireless network. Features • Print speed of up to 14 ips. • USB host port for connecting storage devices, scanners, or keyboards.
Use the Print button to feed media, pause print jobs, and print. Printer State Print Button Action Startup Press the Print button during startup to enter Calibration mode or to restore defaults if the printhead is lifted. Ready Press the Print button to advance the media. If the print key feature is on, press the Print button to reprint the last job. Press and hold the Print button to calibrate the media sensors. Printing Press the Print button to stop or pause printing.
The status bar at the top of the screen includes these icons: Icon Name Description Main Menu Press the icon to view the main menu for your printer. Communications Press the icon to view communications information for your printer. Printing Press the icon to view specific printer information. Bluetooth Press the icon to view Bluetooth information for your printer. Back Press this icon to navigate back through the printer menus.
Navigate the Main Menu Use the status bar buttons to navigate between menus in the Main menu and save changes.
Printing Wizard Wizard Description Media Loading Guide Shows how to load media. Ribbon Loading Guide (TTR printers only) Shows how to load ribbon. Media Setup Select media and printing type (DT or TTR), media width, length, and Xmargin, Start and Stop Adjust values, and print speed. Print Quality Prints a series of labels to determine the best print quality setting.
Printer Command Languages A printer command language is a set of instructions that controls printer functions: • Configure the printer. • Return the status of the printer. • Control peripheral devices. • Format a label or receipt for printing.
ZPL Simulator (ZSim) ZSim (ZPL command language simulator) interprets Zebra™ programs (ZPL II or later) without requiring any host programming changes. If you are sending ZPL label files to the printer, select ZSim as your printer command language. For more information, see the ZSim Command Reference. DPL Simulator (DSim) DSim (DPL command language simulator) interprets Datamax™ data streams without requiring any host programming changes.
5. Type your Username and Password and click Login. The default username is itadmin and the default password is pass. 6. Click the Configure tab. 7. Click System Settings > General. 8. Select the printer command language you want to use from the Command Language list, and then click Save. 9. Click the Services tab. 10. Click Reboot Printer, and then click Reboot. The printer restarts in the command language you selected.
CHAPTER 2 SET UP THE PRINTER This section contains information about loading media and ribbon, printing a test label, calibrating the full touch screen, and adjusting the printer. Power Up the Printer The full touch printer goes through a startup wizard the first time you turn on the power. 1. Connect one end of the power cord to the back of the printer and plug the other end to AC power. 2. Press the power switch to turn on the printer. 3.
Calibrate the Touch Screen You can calibrate the screen from the printer website or from the touch panel on the printer. To calibrate the screen from the website: To access the website, make sure your printer is connected to the same network as your computer. 1. Open your browser and type the printer IP address into the web address bar. 2. In the menu section, click on Services > Screen Calibration. If you are prompted to login, the temporary username is itadmin and the password is pass. 3.
1. Open the media cover and remove the rewind plate (if installed). 2. Turn the printhead lift lever counterclockwise to raise the printhead or verifier arm. 3. print head arm lifted verifier arm lifted 4. Load a media roll onto the media supply hub. Make sure you push the roll all the way against the inner wall of the printer and adjust the edge guide and the dancer guide to hold the media in place.
5. Route the media through the print mechanism, through the front sensor (PX940A) or verifier module (PX940V) 6. Adjust the media and dancer guides to hold the media in place. Note: There is a media guide that is located near the printhead. It is recommended to adjust the media guide all the way to the right in order to insert the media. If not, it can be difficult to load the media.
7. Turn the printhead lift lever clockwise to close the printhead and lower the front sensor/verifier arm and click into place. print arm in place verifier arm in place 8. Press the Print button to advance the media. 9. Adjust the label gap and black mark sensor. The sensor blue LED should line up with the center of the media. 10. Close the media cover.
Load Media for Rewind Printing Follow steps 1-9 from Load Media for Tear-Off Printing, then: 14 1. Assemble the rewinder plate back to the printer. 2. Round the media through the rewinder plate. 3. Insert the media in the opening between the label dispenser and the platen roller. 4. Route the media around the media rewinder.
5. Push the Rewind/Liner Take-Up knob into closed position. 6. Put media roll holder in place 7. Go to Main Menu > Setting > Printing > Media > Printing Mode, select Rewind from the list Load Media for Peel-Off Printing Follow steps 1-9 from Load Media for Tear-Off Printing, then: 1. Insert the media in the opening between the label dispenser and the platen roller. 2. Round the liner around the media rewinder.
3. Pull the liner tight and push the Rewind/Liner Take-Up knob into closed position. 4. Put media roll holder in place. 5. Go to Main Menu > Setting > Printing > Media > Printing Mode, select Peel-Off from the list. Load Fanfold Media To load Fanfold Media from behind the printer: To load Fanfold media from bottom access slot: About the Ribbon Thermal transfer printing provides a durable printout that is less vulnerable to chemicals, heat, and sunlight than direct thermal printing.
The printer supports thermal transfer ribbon rolls with the ink-coated side facing either inward or outward. To determine which type of ribbon you have, place the ribbon on a piece of paper as shown, and use a pen or other sharp object to scratch the ribbon. If you see a mark on the paper, your ribbon is wound ink out. = Ink in = Ink out Load Ribbon 1. Open the media cover. 2. Turn the printhead lift lever counterclockwise to raise the printhead. 3. Slide the ribbon roll onto the ribbon take-up hub.
5. Turn the ribbon take-up hub counterclockwise until the ribbon becomes tight and runs wrinkle-free through the print mechanism. 6. Close the media cover. Print a Test Label The first time you turn on the full touch printer or reset to factory defaults, the printer runs a startup wizard to let you enter basic setup information. After the startup wizard finishes, the printer enters Ready mode where you can access the Main Menu and print a test label. 1.
Printhead Pressure and Toggle Position Pressure Adjustment You may need to adjust the printhead pressure on the printer if: • You are using thicker or thinner media than previously. • Your thermal transfer ribbon starts to crease. Do not use a higher printhead pressure than necessary. It may increase the wear on the printhead and shorten its life. 1. 2. Use your finger to turn the wheel to adjust pressure. • Rotate the wheel clockwise to increase the pressure resulting in darker print.
You probably have an unbalanced printhead. The printer is adjusted at the factory for full-width media. If you are using media that is less than full-width (4 inches or 102mm), recommends that you adjust the position of the pressure toggles so that the printhead is correctly pressured again the media. • Adjust the position of the toggle as necessary to provide the even pressure on the media.
CHAPTER 3 CONNECT THE PRINTER This section contains information about connecting the printer to a PC or to a network. Use the From the Printer Web Page or the Main Menu on a full touch printer to configure the settings. Connect the Printer to Your PC You can connect the printer to your PC using one of the following methods. Connect the Printer Using a Serial Cable You can use a serial connection to communicate with your PC and send commands directly to the printer through a terminal connection. 1.
Connect the Printer to an Ethernet Network Use the Ethernet port to set up your printer as a network printer. The printer is set to automatically retrieve an IP number from the network (DHCP) when you turn the printer. You can use the network connection with InterDriver. You can also use it to send commands directly to the printer through a terminal connection (Telnet), or through FTP. 1. Turn the printer off. 2.
Configure Bluetooth Communications from the Web Page The printer must be connected to an Ethernet or wireless network and you must know the printer IP address. 1. Open a web browser on your PC. 2. Click Login. 3. Type your Username and Password and then click Login. The default value for Username is admin and the default value for Password is pass. 4. Click the Configure tab. The Configuration Summary page appears. 5. Click Communications > Bluetooth. The Bluetooth settings page appears. 6.
Install Printer Drivers Use InterDriver to install printer driver software on your PC. Access the Honeywell Technical Support Downloads portal (https://hsmftp.honeywell.com) and go to Software > Printers > Printer Drivers > Intermec Windows driver. Note: Although Windows may auto-detect the printer when you connect it to a PC through a USB port, you must still install printer drivers on the PC for correct printer operation. 1. Access the Honeywell Technical Support Downloads portal at https:// hsmftp.
USB Host Port Use the USB host interface port on the printer to connect these peripheral devices: Device Description Keyboard Use a standard USB keyboard to send Fingerprint printer language commands directly to the printer or to enter information if you are running a Smart Printing application. Bar code scanner Use USB bar code scanners for data input with a Smart Printing application. The printer also supports other USB scanners that use a generic keyboard driver.
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CHAPTER 4 CONFIGURE THE PRINTER Use one of these methods to view and change printer settings: • Printer web page • Main Menu • PrintSet 5 • Programming commands Printer Configuration Menus The structure of the printer configuration menus is consistent among the different interfaces. The same organization appears whether you are accessing the menus through the web page or the printer Main Menu.
Printing Menu 28 PX940 User Guide
System Settings Menu Verifier Menu PX940 User Guide 29
Alert Menu Printer Configuration Configure the Printer from the Main Menu If you have a full touch printer, you can view or change the configuration settings by pressing the Settings button from the Main Menu. 1. From the Ready screen, press the Main Menu button. 2. From the Main Menu, press the Settings button. The Settings menu appears. 3. Select the settings you want to configure and make your changes. 4. Save your changes when prompted.
• From the Main Menu on a full touch screen, select Settings > System Settings > Display. 2. Select a Menu Access setting and save your changes. 3. If you select Enable with PIN, you also need to type in a PIN and save your changes. Access the Printer Web Page 4. Open a browser window on your PC. 5. In the location or address bar, type the printer IP address and press Enter. The printer web page appears. 6. Click Login. The login page appears.
• For network-related settings (such as DNS, WINS, Net1), for web and email server information, or if you are using a network management application, click Network Services. 8. Make any changes to the settings you want to configure. 9. To save your changes, click Save. 10. To reset all parameters on the page to the default settings, click Default Settings. Configure the Printer with Honeywell PrintSet 5 You can use PrintSet 5 to change configuration settings on your printer.
Uploading from the Web Page You can use the printer web page to install fonts, images, applications, formats, and web forms to the printer. 1. Open a web browser on your PC. 2. In the address bar, type the IP address of your printer and press Enter. The printer web page appears. 3. Click Login. The Login page appears. 4. Type your Username and Password and then click Login. The default value for Username is itadmin and the default value for Password is pass. 5. Click the Manage tab.
File Type Directory to Place the File Installed in this Printer Directory Fingerprint script /scripts /home/user/scripts Firmware /firmware Font /fonts /home/user/fonts Form/layout /forms /home/user/forms Printed images /images /home/user/images Installation package (UFF file) Root of USB storage device Start file Root of USB storage device Web Form /webforms /home/user/webforms 1. Copy your files to a USB storage device using the directories in the table. 2.
Printer Profiles You can save updated printer default settings as a printer profile. The printer supports multiple profiles that can be saved and loaded at any time. For example, you can create one profile to use when you are printing on continuous label stock, and a different profile to use when you are printing on label stock with gaps.
Save a Printer Profile from the Main Menu Use this procedure to save the current settings as a printer profile. 1. From the Ready screen, press the Main Menu button. The Main Menu appears. 2. Select Tools > Profiles. The Profiles menu appears. 3. Select Create. The Create Profile menu appears. Note: selecting Create acts as the Save function 4. Select the Filename text box and type a name for the profile. The profiles can have up to sixteen characters. 5. Press menu. 6.
Connection Programming Commands Printer running Fingerprint RUN “/system/usr/bin/cfg -o xmlimportset -k /home/user/profiles/ myprofile” Printer running IPL .x,/system/usr/bin/cfg -o xmlimportset -k /home/user/ profiles/myprofile Telnet connection over Port 23 /system/usr/bin/cfg -o xmlimportset -k /home/user/profiles/myprofile Install a Configuration File from a USB Storage Device After you save an .
Menu Shortcuts If you have a full touch printer, you can create shortcuts to access frequently used menus or items, such as profiles, applications, test labels, and wizards. These shortcuts are added to a Quick Choices menu, which replaces the Main Menu. The Main Menu appears as the first item in the Quick Choice menu. Items in the Quick Choice menu appear in the order in which they are added. The Main Menu always appears as the first item.
4. To select test labels: a. Select Tools b. Select Test Labels . c. To add individual test labels, select each test label option and a check mark appears in each box. d. Select the check mark icon at the bottom of the screen. 5. To select wizards: a. Select Wizards. b. To add individual wizards, select each wizard and a check mark appears in each box. c. Select the check mark icon at the bottom of the screen. 6.
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CHAPTER 5 ABOUT THE VERIFIER The verifier provides commercial, error-free barcode printing and identifies and verifies the barcodes in printed outputs using supported command languages. When labels are printed, the verifier ensures barcode readability.
Webpage The supported features are listed as the following: • Verification configurations • Verification statistics • Restore default verification database and failed label image files • Verification reports for download Front Panel The supported features are listed as the following: • Verifier Calibration Wizard • Verification Results Display Wizard - Allow the user to browse through all the barcodes detailed result in the last label printed.
• The three chevrons on the card indicating the orientation. The "FRONT" text on the card placed outside of the verifier • Align the black line with the printer tear bar. Use the diamond cut out on the calibration card black line to align to the tear bar. Note: You should see the tear bar through the diamond cut on the calibration card black line. • Align the card evenly toward the printer spine and resting against the media guide. 5. Close the verifier arm and then the printhead arm. 6.
Retries Sets maximum number of times printer reprints label after verification failure. This setting is only applicable when the Verification Failure Action is set to Void and Reprint. Verification Failure Action Indicates action to take when label fails verification. • Void and Reprint - Retract and void the failed label, then reprint the failed label. Stop reprint if the maximum retries have been reached. • Void and Print Next - Retract and void the failed label, then continue to print the next label.
Barcode Symbologies Supported The verifier supports the following barcode symbologies: • Code 39 • HIBC 39 • Code 128 • ISBT-128 • HIBC 128 • EAN-8 • EAN-13 • EAN-128 • UPC-A • UPC-E • UPC Shipping Container Code • Interleaved 2 of 5 • ITF-14 • Data Matrix • ISBT Data Matrix Barcode Orientations • Picket or ladder orientation Barcode Size Supported • Minimum 1D barcode size: 10 mils • Minimum 2D barcode size: 15 mils Verification Length Support maximum verification length
Printing Behavior after Error Recovery Possible printer error during printing & verification: • Printhead lifted • Front arm lifted • Next label not found • Out of media • Out of ribbon • Ribbon installed Printing Behavior after Recovered from error above: 1. No void printing. User will need to manually mark/discard the labels between the verifier module and printhead. 2. Reprint all unverified labels and verification failed labels.
Scenario 3 -BCFM POMZ DPOUBJOT CBSDPEF JO UIJT BSFB • Label verification in progress. • This label will be marked PASS in verification result database. Scenario 4 -BCFM POMZ DPOUBJOT CBSDPEF JO UIJT BSFB • Label verification in progress. • This label will be marked FAIL in verification result database.
Unsupported Barcode Behavior The printer will display an “Unsupported Barcode” warning message in all user interfaces (UI, webpage, SNMP, Printset, etc.) if there is an unsupported barcode type or unsupported barcode size in the label. In the verification report, if all the supported barcodes in the label are PASS, then “Label Status” will display PASS and the printer will rely on the “Label Status” for verification failure handling.
Failed Label Image File Summary Description Image Format JPG Maximum Files 100 files or flash memory is 75% full before the printer start to replace the oldest file in a round robin. Path /home/user/verifier/images File name ___YYYYMMDD_HHMMSS.jpg Example: PX940V_0000001234567_1_20181026_142800.
2. Saving verification results in run-time • Create a directory in the root of USB thumbdrive named “verifier” • Insert the USB thumbdrive to the printer • The printer will start saving from the next verification XML report and failed label image if any to the USB thumbdrive. • Select "Remove USB" in USB menu in order to safely remove the USB thumbdrive.
Report Formats Summary Description File Format xml File Name Individual report: __
Report Header 52 Content Read/No Read ISO 15415/ 15416 Label ID Yes Yes Unique counter for each printed label. Reset to 1 when user reset the verification user storage/database Example:
Barcode Information Content Read/ NoRead ISO 15415/ 15416 Barcode ID Yes Yes Unique number for individual barcode in each label. Number start from 1. Example: Symbology Yes Yes Barcode type Example: CODE39 Size Yes Yes Barcode size Example: 9.8 mils Data Yes Yes Decoded data. For Read / No Read, this field will leave empty if failed in either one of the passing criteria.
All Supported 1D Barcodes Overall Parameters 54 Content Description R Max The highest reflectance in any element or quiet zone in a scan reflectance profile, or the highest reflectance of any sample are in a two-dimensional matrix symbol. Example: 79.2% R Min The lowest reflectance in any element in a scan reflectance profile, or the lowest reflectance of any sample area in a two-dimensional matrix symbol. Example: 0.
2D Barcode, Datamatrix Overall Parameters Content Description R Max The highest reflectance in any element or quiet zone in a scan reflectance profile, or the highest reflectance of any sample area in a two-dimensional matrix symbol. Example: 86.6% R Min The lowest reflectance in any element in a scan reflectance profile, or the lowest reflectance of any sample are in a two-dimensional matrix symbol. Example: 16.
56 Content Description AG (average grade) AG in grade Example: Contrast Uniformity The minimum MOD value found in any module contained in the data region of the symbol and does not affect the overall grade. Example: 52.8% Print Growth X Print growth X in percentage Example: 9.3% Print Growth Y Print growth Y in percentage Example: 9.
1D barcode 10 line Profile Grading Parameters Content Description Line ID Scan line number for individual barcode. Number start from 1. Example: Grade Grading results for this barcode line Example: 3.3 R Max The highest reflectance in any element or quiet zone in a scan reflectance profile, or the highest reflectance of any sample area in a two-dimensional matrix symbol.
Summary Report Summary report is generated based on the individual report's label ID range exported by the user. For example, user exported individual report starting from label ID, 1000 to 2000, then the summary report will be generated based on data in the individual report for label ID from 1000 to 2000. Content Description Summary ID Summary report ID Example: PAGE 71Fingerprint Command To show verification results/record summary on standard I/O or label after the last verification database been reset. VERIFIER RESULT [PRINT] Argument Description PRINT To print the summary on the label Send this command to retrieve summary of verification results. A typical result might be: • Verified: 104 labels • Failed: 3 labels • Failure Rate: 2.
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CHAPTER 6 TROUBLESHOOTING System Information Look in the System Information tab on the printer web page for useful information and statistics on the printer hardware and firmware. Statistics Use the printer web page to view important statistics about your printer.
Printer Odometer You can check the odometer from the printer web page to see the printhead usage and how the current values compare to the alert values. Note: To check the printer odometer from the web page, the printer must be turned on and connected to your network. 1. Open a web browser on your PC. 2. In the address bar, type the IP address of your printer and press Enter. The printer home page appears. 3. Click the System Information tab. 4. Select Odometer.
6. Click System Settings > Maintenance Alerts. The Maintenance Alerts settings page appears. 7. Type the values you want to set for each maintenance alert. 8. Click Save when you are finished. Alert Notifications The way you receive error alerts is determined by the notification method you configure. You can choose between receiving notifications by SNMP trap, email, or SNMP trap + email. • From the printer Main Menu, select Settings > System Settings > General > Alert Notification Method.
Error Alerts and Solutions Use these tables to understand and troubleshoot some common error alerts you may receive and how to fix them. 64 Error Alert Solution Label Not Taken Printing has been stopped because a label is obstructing the label taken sensor. Remove the label to resume printing or try LTS sensor calibration to clear this error. Printhead Lifted Lower the printhead. Front Arm Lifted Lower Front Arm Out of Ribbon Load ribbon in the printer. Out of Media Load media in the printer.
Verifier Error Alerts and Solutions Error Alert Solution Verifier Power Failed Set the Verifier Settings to READ/NO READ or ISO 15415/15416 Align the calibration card with the tear bar Calibration Failed Clean the verifier glass. Make sure that the calibration card is aligned correctly to the tear bar. Check the condition of the calibration card. Front Arm Lifted Lower Front Arm Verification Failed Check the quality of the printed label. Clean the verifier glass and calibrate the verifier.
66 Problem Possible Solution There are weak spots on the printout. Try these possible solutions in order: • There may be foreign particles on the media. Clean or replace the media. • Make sure that your media and ribbon are compatible. • Make sure that you are using high quality media and ribbon. • The contrast may be too low. Increase the contrast.
Problem Possible Solution The printer is connected to the PC using a virtual COM port and printing stops. There are no errors. Make sure that bidirectional support is disabled. From the printer properties dialog box, click the Ports tab, and then clear the Enable bidirectional support check box. The printer is connected to a serial port on the PC but the printer is not working. Try these possible solutions: • Make sure the serial port settings are configured correctly.
Networking Problems Problem Possible Solution The Ethernet or wireless network connection is not working correctly Try these possible solutions: • Make sure your network cable is securely connected to your printer and a straight pin-to-pin cable, not a crossover cable. • Make sure your PC is correctly configured for and connected to your network. • Make sure your printer is correctly configured for your network.
Restore Defaults from the Main Menu Restore a full touch printer’s defaults from the Tools menu. 1. From the Ready screen, open the Main Menu. 2. Select Tools > Restore Defaults. The Restore Defaults menu appears with all items in the list selected by default. 3. To restore all default settings, continue with the next step. You can also change the settings that are restored as follows: • To keep the current network settings, clear the Network settings check box.
• PrintSet 5 Note: After you upgrade the printer firmware, restore the default settings and calibrate the media sensors. Upgrade Firmware from the Printer Web Page 1. Start a web browser on your desktop PC. 2. In the address field, type the printer IP address and press Enter. The printer web page appears. 3. Click Login in the upper right corner of the screen. The Login page appears. 4. Type your Username and Password in the text fields and click Login. 5.
CHAPTER 7 MAINTENANCE Clean the Printer To properly maintain the printer, you should clean it regularly. You can clean these parts of the printer: • The printhead • The media guides • The exterior of the printer Caution: To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer. Caution: Use only the cleaning agents specified in this section.
1. Turn the printer off and disconnect the printer from power. 2. Open the media cover. 3. Remove the media and ribbon (if installed). 4. Insert most of the cleaning card under the printhead, and then lower the printhead. 5. Pull out the cleaning card and raise the printhead. 6. Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue. 7. Repeat Steps 4 through 6 if necessary. 8.
Clean the Media Path Both the upper and lower media guides are transparent to allow light to pass between the two parts of the label gap and label mark sensors. It is important to keep these surfaces free of dust, stuck labels, and adhesive residue. 1. Turn the printer off and disconnect the printer from power. 2. Open the media cover. 3. Remove the media and ribbon (if installed). 4. Insert a cleaning card or a soft cloth soaked in isopropyl alcohol between the two media guides to clean them. 5.
8. Disconnect the two cables from the printhead as you remove it from the printer. 9. Connect the two printhead cables to the new printhead. 10. Insert the new printhead to the bracket into the printer. 11. Fasten the left and right screw. 12. Lock the Front Sensor(PX940A)/Verifier(PX940V) module back to the printer. 13. Replace the media (and ribbon) in the printer. 14. Turn the printhead lift lever clockwise to lower it. 15. Close the media cover, reconnect power, and turn on the printer.
7. Rotate the platen roller latch clockwise to detach it from the printer and pull the platen roller away from the printer. 8. Insert the new platen roller and slide it into the printer. 9. Lock the platen roller by rotating the latch clockwise. Printhead Pressure and Toggle Adjustment Your printer may need to be adjusted to accommodate how you are printing or to improve printer performance.
Label Taken Sensor Calibration If your printer has the optional label taken sensor or the label dispenser (which includes the sensor), use the wizard to calibrate the sensor for your media. Note: For best results, calibrate the sensor each time you load media or move the printer to a different environment. If you installed the label taken sensor module or the label dispenser in the printer, calibrate the sensor before you begin printing.
CHAPTER 8 PRODUCT SPECIFICATIONS Printer and Environmental Specifications 1. Go to www.honeywellaidc.com. 2. Navigate to PX940 product page. 3. Locate the Products tab. 4. Click on your printer model. 5. Select one of the following tabs: • Specifications Printer specifications are listed here. • Documents Download the Data Sheet, Quick Start Guide, User Guide, Regulatory Information, and other product documentation.
• Media low (with rotational hanger option) • Ribbon present/end (thermal transfer models only) • Ribbon end • Ribbon low Network Services • FTP • HTTP Server • SNMP v1/2c/3 • SNMP client support for IPv4 and IPv6 • WINS for IPv4 • BOOTP for IPv4 • DNS client support for IPv4 and IPv6 • Line Printer Protocol • Raw TCP (Telnet in/out) • DHCP client for IPv4 and IPv6 network (dual stack) • IPv4 and IPv6 • Ping • IPSEC/IKEv2 over IPv6 • SSH • Time Server Fonts Resident Fon
• EPL203FNT3 • EPL203FNT4 • EPL300FNT1 • EPL300FNT2 • EPL300FNT3 • EPL300FNT4 • EPL300FNT5 • Honeywell Sans TT Bold • IPLFNT0H • IPLFNT1H • IPLFNT20 • IPLFNT20H • IPLFNT21 • IPLFNT21H • IPLFNT22 • IPLFNT23 • IPLFNT23H • IPLFNT24 • IPLFNT24H • IPLFNT2H • IPLFNT30 • IPLFNT30H • IPLFNT31 • IPLFNT31H • IPLFNT32 • IPLFNT32H • IPLFNT33 • IPLFNT33H • IPLFNT34 • IPLFNT34H • IPLFNT35 • IPLFNT36 • IPLFNT37 • IPLFNT7H • IPLFONT0 PX940 User Guide 79
• IPLFONT1 • IPLFONT2 • IPLFONT7 • Letter Gothic • MHeiGB18030C-Medium • Monospace 821 • Monospace 821 Bold • OCR A • OCR B • Univers • Univers Bold • Univers Condensed Bold • Univers Extra Condensed Downloadable Fonts For broader language and character support, any Unicode TrueType or TrueTypebased OpenType font may be downloaded. Fonts from Monotype Imaging are recommended to address global languages.
Bar Code Symbologies 1D Bar Code Symbologies • Codabar • Code 11 • Code 39 • Code 93 • Code 128 • DUN-14/16 • EAN • HIBC 39 • HIBC 128 • Industrial 2 of 5 • Interleaved 2 of 5 • ISBT-128 • Matrix 2 of 5 • Straight 2 of 5 • UPC 2D Bar Code Symbologies • Aztec • Code 16K • Code 49 • Data Matrix • DotCode • Grid Matrix • MaxiCode • MicroPDF417 • MSI (modified Plessey) • PDF417 • Planet Code • Plessey Code • Postnet • QR Code • RSS-14 • USPS 4-State C
Graphic File Types 82 • PCX • PNG • GIF • BMP PX940 User Guide
APPENDIX A DEFAULT SETTINGS Use this appendix to view the printer’s factory default settings. Communications Settings Serial Port The printer must be connected to the PC through a serial port to view the settings: • From the printer Main Menu, select Settings > Communications > Serial > COM1. • From the printer web page, click the Configure tab. Go to Communications > Serial. Serial Port Setting Description Default Baud Rate Transmission speed in bits per second (bps) for the serial port.
Ethernet To view these settings: • From the printer Main Menu, select Settings > Communications > Ethernet. • From the printer web page, click the Configure tab. Go to Communications > Ethernet. Ethernet Setting Description Default (IPv4) IP Assignment Method Specifies how the printer obtains an IP address. DHCP (IPv4) IP Address Specifies the unique network-level address that is assigned to each device in a TCP/IP network (IPv4). 0.0.0.
Media Settings To view these settings: • From the printer Main Menu, select Settings > Printing > Media. • From the printer web page, click the Configure tab. Go to Printing > Media. Media Setting Description Default Media Type Selects the type of media that is loaded in the printer. Media With Gaps Print Method Selects the method of printing that the printer is using.
Media Setting Description Default Media Length Sets the length of the printable area measured from one edge of the label to the edge that is closest to the printhead. Unit of measurement is defined in the Unit of Measurement parameter. Variable Media length (X) 86 Clip Default Determines if the printer prints items outside the printable area of the label.
Media Setting Description Default Power Up Action Sets the action when you turn the printer on: No Action Formfeed: The printer feeds one label. Testfeed: The printer prints two configuration labels as it calibrates the media sensors. Smart Calibration: Detects media type (gap, black mark, or continuous, detects printing method (ribbon or noribbon), and calibrates media length.
System Settings General System To view these settings: 88 • From the printer Main Menu, select Settings > System Settings > General. • From the printer web page, click Configure > System Settings > General. General System Setting Description Default System Name Sets the network identification name (WINS name) of the printer. Printer model number and serial number. System Location Sets the location of the printer. Empty string System Contact Sets the name of the printer administrator.
Display and Audio Settings To view these settings: • From the printer Main Menu, select Settings > System Settings > Display or Audio. • From the printer web page, click Configure > System Settings > Display or Audio. Display and Audio Setting Description Default Brightness Selects the brightness of the printer screen. Low Idle Information Selects the information that appears on the printer screen when it is in Idle mode.
System Network Services Note: You will only see Manage Services from the menus if you have an Ethernet or Wireless module installed in the printer. To view these services: 90 • From the printer Main Menu, select Settings > System Settings > Manage Services. • From the printer web page, go to Configure > System Settings > Manage Services. System Network Service Setting Description Default Web Server Determines if the web server is enabled in the printer.
Verifier Settings Verification Type Property Value Description Select the verification type to check the barcode. None - No barcode validation Read/No Read - Validate if barcode is readable ISO15415/15416 - Full ANSI grading of barcode Value None Read/No Read ISO 15415/15416 Type List Default Read/No Read Access Level 1 Path Verification Settings>Verification.
Passing Grade 92 Property Value Description Sets the minimum passing grade for barcode grading. Grade 0.0 (F) is the lowest grade. Grade 1.5 (C) is the default and recommended by ISO standard. Only applied when verification type is set to ISO15415/15416. Value 4.0 (A) ... 3.5 (A) 3.4 (B) ... 2.5 (B) 2.4 (C) ... 1.5 (C) 1.4 (D) ... 0.5 (D) 0.4 (F) ... 0.0 (F) Note: There will be 41 selections on the list Type List Default 1.
Aperture PX940 User Guide Property Value Description Indicates the aperture size (in mils) used for verification. Aperture size will be chosen automatically based on ISO standard. Change only if required by an overriding application.
Retries 94 Property Value Description Sets maximum number of times printer reprints label after verification failure.
Verification Failure Action PX940 User Guide Property Value Description Indicates action to take when label fails verification. Void and Reprint - Retract and void the failed label, then reprint the failed label. Stop reprint if the maximum retries have been reached. Void and Print Next - Retract and void the failed label, then continue to print the next label. Pause for User Action - Stop the printing once the label verification fails and prompt the user for action to take.
Save Failed Label Images Property Value Description When enabled, the printer saves all failed label images in non-volatile memory. Maximum 100 images can be saved (if memory available). At maximum capacity oldest image file will be replaced by newest.
Maintenance Alerts To view these settings: • From the printer Main Menu, select Settings > System Settings > Maintenance Alerts. • From the printer web page, click the Configure tab. Go to System Settings > Maintenance Alerts. Maintenance Alerts Setting Description Default Odometer (User Resettable) Sets the length of media (in meters) that the printer prints before the Odometer (User Resettable) alert is sent, if this alert is configured.
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APPENDIX B PRINT LABELS WITH INPRINT The INPrint Page The INPrint page features sample web forms you can use to print single labels if you are using the Fingerprint or Direct Protocol Language on your printer. Select a web form from the lists and enter information in the fields for that label. You can then preview and print the label. The printer firmware includes several predefined label formats. You can also copy your own label formats to the printer and print them from the INPrint page.
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APPENDIX C ACCESSORY INSTALLATION INSTRUCTIONS Verifier Calibration Card Verifier calibration is required to maintain the verifier image scanning performance. The Verifier calibration card is used to calibrate the verifier and can be included in the box with the PX940V model printer. Handling Instructions • When not in use, keep the calibration card inside its original packaging, away from direct light exposure and stored at room temperature • Keep calibration card clean.
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