User's Guide

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Frequently asked questions
:Q I registered on the Total Connect Comfort website but was unable to login
using my new account.
:A Check your email and ensure that you received an activation email. Follow the
instructions to activate your account and then login to the website.
:Q I have signed up on Total Connect Comfort website and have not received a
confirmation email.
:A Check for the email in your Junk or Deleted folder.
:Q Is there a way to extend the signal strength?
:A Most standard routers can be set up to be a repeater. You can also purchase and
install a Wi-Fi repeater.
:Q The thermostat is not responding to my voice commands in any condition.
:A During thermostat device setup or in the Voice Control Menu, you must say Yes to
the Device Usage Agreement to activate Voice Control on the thermostat. Also check
your Wi-Fi connection as Voice Control requires Wi-Fi connectivity to function.