User Guide

8
Troubleshooting
If you have difficulty with your thermostat, please try the following suggestions.
Most problems can be corrected quickly and easily.
Display is
blank
Check circuit breaker and reset if necessary.
Make sure power switch for heating & cooling system is on.
Make sure furnace door is closed securely.
Make sure fresh AA alkaline batteries are correctly installed
(see page 6).
Heating
or cooling
system does
not respond
Press Mode button to set system Heat (see page 2).
Make sure the desired temperature is set higher than the
inside temperature.
Press Mode button to set system Cool (see page 2).
Make sure the desired temperature is set lower than the
inside temperature.
Check circuit breaker and reset if necessary.
Make sure power switch for heating & cooling system is on.
Make sure furnace door is closed securely.
Wait 5 minutes for the system to respond.
Temperature
settings do
not change
Make sure heating and cooling temperatures are set to
acceptable ranges:
Heat: 40 °F to 90 °F (4.5 °C to 32.0 °C)
Cool: 50 °F to 99 °F (10.0 °C to 37.0 °C)
“Cool On” or
“Heat On” is
flashing
Compressor protection feature is engaged. Wait 5 minutes
for the system to restart safely, without damage to the
compressor (see page 5).