Smart Dehumidifier User Manual Read and save these instructions before use Model: TP30AWKN/ TP50AWKN/ TP70AWKN www.jmatek.com Email: usinfo@jmatek.
THANK YOU Thank you for purchasing a Honeywell Dehumidifier. This User Manual is intended to provide you with important information needed to set up, operate, maintain and troubleshoot this product. SAFETY RULES WARNING -- READ AND SAVE THESE INSTRUCTIONS BEFORE USING THIS PRODUCT. The use of electrical products may create hazards that include, but are not limited to injury, fire, electrical shock. Failure to follow these instructions may damage and/ or impair its operation and void the warranty.
SAFETY RULES (CONTINUED) • • • • • • • • • DO NOT let children play with this appliance, packaging or included plastic bag. If the unit is damaged or it malfunctions, do not continue to operate it. Unplug the product from the electrical outlet. Refer to the troubleshooting section and contact the customer support center. Always place the dehumidifier on a leveled floor. Never install the product near a bathtub or any water container. Store in a dry area, away from direct sunlight, when not in use.
HOW A DEHUMIDIFIER WORKS When the dehumidifier is switched ON, a fan pulls moisture-laden air into the dehumidifier where it passes through dehumidifying coils inside the unit. These coils condense moisture from the air and collect it in the water tank. The dry air is then exhausted from the dehumidifier. The air flows through the air vents of the dehumidifier into the room as dry, warm air. IMPORTANT: The dehumidifier is designed to operate between 41°F (5°C) and 89°F (32°C).
SELECTING A LOCATION - IMPORTANT (CONTINUED) • Place the dehumidifier in an area where the temperature will not drop below 41°F (5°C) • Place the dehumidifier at least 17.7 inches (45 cm) away from other objects (e.g. curtains or furniture) that may restrict airflow from the back or through the air vents of the unit. • The dehumidifier must be positioned on a level floor. 17.7 inches (45 cm) 17.7 inches (45 cm) IMPORTANT: The effectiveness of the dehumidifier can be influenced by different factors.
UNPACKAGING THE DEHUMIDIFIER • This Dehumidifier is packaged with a colored or transparent tape to secure some parts during transportation. Remove the colored or transparent packaging tape from the unit. Splash Guard 1. Gently pull the water tank from out of the dehumidifier 2. Remove the splash guard from the top part of the water tank 3. Take out the power plug, drain hose and other accessories, which is placed inside the tank of the dehumidifier. 4.
PARTS DESCRIPTION 2 1 10 3 11 12 4 6 14 5 13 15 7 9 8 16 x2 17 19 * 18 20 * 1) Control Panel 10) Dehumidified Air Exhaust Vent 2) Handle 11) Washable Dust Filter 3) LED Display 12) Direct Drain Outlet 4) Splash Guard 13) Direct Drain Cap 5) Water Tank Handle 14) Mounting Holes for Cord Winders 6) Foam Float 15) Power Cord & Plug 7) Water Tank 16) Cord Winders 8) Water Level Indicator 17) Continuous Water Drain Tube 9) Casters 18) Continuous Water Drain Cap * THIS
INSTALL THE CORD WINDER Once you have removed the cord winder accessories from the water tank - follow the steps below. Step 1: Line up the cord winder pieces to the mounting holes. Step 2: Rotate 45-degrees clock-wise. Step 3: Once you hear “click”, then you know the cord winder is ready for use. NOTE: Once the installation of the cord winder has been completed. The cord winder cannot be removed. The installation is permanent.
USE & OPERATION CONTROL PANEL (6) 1) (4) (8) (1) (9) (3) (2) (3) 6) Filter Alert Display Screen (10^) (5) (7) (11*) 2) Power Control 7) Sleep Mode 3) Humidity / Timer Set Controls 8) Water Full Indicator Light 4) Fan Speed Control 9) Continuous Operation Light 5) Timer Control ^THIS IS ONLY FOR MODEL TP30A / TP50A / TP70A WITH WIFI SMART FEATURES NOTE: For detailed instructions to set up your dehumidifier for connected operation from your smart phone or tablet, see page 24.
USE & OPERATION (CONTINUED) FUNCTION BUTTONS POWER CONTROL Press to switch the dehumidifier ON or OFF. HUMIDITY CONTROL SETTING When the unit is switched ON, the Display Screen shows the current humidity percentage. Press or to select your preferred humidity level. The humidity is adjusted in increments of 5% by pressing or . The adjustable Relative Humidity (RH) range is between 30% RH to 90% RH.
USE & OPERATION (CONTINUED) FUNCTION BUTTONS (CONTINUED) TIMER CONTROL The dehumidifier can be set to automatically switch ON or OFF for a selected period of time (between 0.5-24 hour intervals). The Timer hours selection is displayed on the Display Screen. NOTE: Before setting the Timer control, make sure there is power to the unit. Auto-Off Timer: While the unit is running, press , the timer indicator light will flash, press or to select the number of hours (0.
USE & OPERATION (CONTINUED) FUNCTION BUTTONS (CONTINUED) SLEEP MODE The LED display brightness will be reduced when the unit is in Sleep Mode. Press the to activate the Sleep Mode. When Sleep Mode is activated the indicator light will be illuminated. There is a one-minute window period in which you can adjust the settings such as humidity and fan speed. After one minute has lapsed, the top display will shut off, except the indicator light. Press any button to deactivate Sleep Mode.
USE & OPERATION (CONTINUED) DRAINING THE WATER WARNING: Always drain and discard water collected from dehumidification. The water is not clean and cannot be used for drinking. 1. Draining water collected in the Water Tank The condensed water can be collected directly into the water tank. When the water tank is full, the dehumidifier will automatically shut OFF and the indicator will illuminate on the control panel followed by a beeping sound.
USE & OPERATION (CONTINUED) DRAINING THE WATER (CONTINUED) 2. Continuous Water Drainage – Using a Continuous Water Drain Tube A continuous water drain tube is included with this unit. To activate the continuous water draining function, you will require a suitable water drain (e.g. sink or drain hole at floor level) near the dehumidifier. Continuous Water Drain Tube 3.28 ft. (1 m) Continuous Water Drain Cap NOTE: The Continuous Drain Tube and Continuous Drain Cap come pre-installed. 2.
USE & OPERATION (CONTINUED) DRAINING THE WATER (CONTINUED) 2.2 If there are leaks, the Continuous Water Drain Tube and Cap may have loosened and may not be connected properly. Disconnect, replace and tighten again. 2.3 Position the other end of the Continuous Water Drain Tube in the sink or drain. Make sure the tube is not bent or kinked which might stop the water flow. Make sure the tube is secured over the drain and will not fall out of place causing unwanted water spillage.
USE & OPERATION (CONTINUED) DRAINING THE WATER (CONTINUED) 3. Continuous Water Drainage – Using the Auto Drain Pump option *THIS IS ONLY FOR MODEL TP70P / TP70PN WITH BUILT-IN DRAIN PUMP The Auto Drain Pump is available if you want to use the continuous drain function, but the drain is further away, or located above the dehumidifier. The Auto Drain Pump Tube can be attached to the Direct Drain Outlet located on the back side of the dehumidifier.
USE & OPERATION (CONTINUED) DRAINING THE WATER (CONTINUED) 3.2 If there are leaks, the Auto Drain Pump Tube and Auto Drain Pump Cap may have loosened and may not be connected properly. Disconnect, replace and tighten again. 3.3 To activate the Pump function, press the be illuminated. indicator. Once on, the indicator light will 3.5 Place the other end of the tube into the sink or drain. The water can be pumped up to 16.4 ft (5 m) vertically or horizontally.
USE & OPERATION (CONTINUED) CLEANING & MAINTENANCE WARNING: Always switch OFF the dehumidifier and unplug it from the electrical outlet before attempting any cleaning or maintenance of this product. Appliance Maintenance: • Switch OFF the appliance before disconnecting the power supply. • Only use a soft cloth to clean the appliance. Dust Filter Maintenance: The Dust Filter located at the back of the unit helps to remove dust particles from the air.
TROUBLESHOOTING GUIDE The following troubleshooting guide addresses the most common problems. If problems persist, call customer service. PROBLEM Dehumidifier does not start POSSIBLE CAUSE SOLUTION No electricity. Check for power. The power cord is not properly plugged in. Remove and reconnect the power cord. The safety switch activated on the electrical plug. Reset the safety switch and wait for 3 minutes to pass. Contact customer service if problem persists.
TROUBLESHOOTING GUIDE (CONTINUED) PROBLEM POSSIBLE CAUSE SOLUTION Unit runs but the humidity level does not decrease Insufficient time for the dehumidifier to remove moisture. After initial installation, allow 24 hours to maintain desired dryness. Area to be dehumidified is too large. The capacity of your dehumidifier may not be adequate for the room it is used in. It is recommended to add an extra dehumidifier for large areas.
TROUBLESHOOTING GUIDE (CONTINUED) PROBLEM POSSIBLE CAUSE SOLUTION The garden hose/ drain hose may be loose. Check the connections between the hose and the drain outlet on the unit. See Continuous Water Drainage section. Water on the floor You intended to use the Disconnect the hose and replace the rubber stopper water tank to collect water and drain cap if using the water tank to collect water. but the continuous drain See Continuous Water Drainage section. hose is still connected. Fan is working.
ERROR CODE GUIDE CODE POSSIBLE CAUSE NOTE P1 Water tank pull out This only appears for model TP70P / TP70PN with Built-in Drain Pump. Position the water tank correctly into the unit. Unit will not operate until the water tank is secure in place. EH Humidity sensor failure Please contact the service center. Temperature sensor failure Please contact the service center. E1 / E2 If E3 appears, Please the check the ambient temperature range whether below 89.6°F (32°C).
REGULATION STATEMENT FCC INTERFERENCE STATEMENT This device complies with part 15 of the FCC Rules. Operation is subject to following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
USER MANUAL - HONEYWELL AIR COMFORT APP Thank you for purchasing a Honeywell Smart Dehumidifier. This user manual is intended to provide you with important information needed to set up, operate, maintain and troubleshoot this product. DOWNLOADING THE APP The Smart Dehumidifier has added features to allow you to operate the dehumidifier remotely using a smart device, and to use voice commands through an Amazon Echo device, to control the unit.
REGISTERING AN ACCOUNT 1 3 2A 2B a. Open the app. b. Tap Register. 4 a. Set the password. b. Tap Done. a. Enter your email* (2A) or mobile phone number (2B). b. Tap Get Verification Code. a. Enter the verification code. b. The verification code should be recieved & entered within 60 seconds. If time is exceeded, go back and get another code. 5 6 a. Tap Create Family. a. Set the Family Name and Family Location. b. Mark the location of the dehumidifier. c. Tap Done.
CONNECTION METHODS FOR WI-FI SETUP The Smart Dehumidifier has two different setup modes: CF (Quick Connection): The CF mode is a quick and simple way to set the unit up. AP (Access Point): The AP mode uses a direct local Wi-Fi connection between your phone and the dehumidifier to upload the network details. Before starting the setup, please ensure that your Smart Dehumidifier is plugged in and turned OFF (in Standby Mode) for the connection type you are attempting.
CONNECTION METHODS FOR WI-FI SETUP (CONTINUED) CONNECTING IN CF MODE (CONTINUED) 3 a. Switch on the dehumidifier. b. On the Dehumidifier, Press the displays on the unit. c. Tap Next. 4 a. Choose the Wi-Fi network. b. Enter the Wi-Fi password. c. Tap Confirm. button 6 times until 6 5 a. Wait until the connection is completed. EN 4 a. Tap Done.
CONNECTION METHODS FOR WI-FI SETUP (CONTINUED) CONNECTING IN AP MODE 1 a. Tap Add Device. 2 3 a. Tap Dehum icon. a. Tap AP Mode in the top right corner. 4 a. Switch on the dehumidifier. b. On the Dehumidifier, press the displays on the unit. c. Tap Next.
CONNECTING THE APP IN AP MODE (CONTINUED) CONNECTING IN AP MODE (CONTINUED) 5 a. Choose the Wi-Fi network. b. Enter the Wi-Fi password. c. Tap Confirm. 8 a. Wait until the connection is completed. 6 7 a. Tap Go to Connect. 9 a. Tap Done. EN 6 a. Tap the Smartlife-XXXX network (Wi-Fi board number). b. Once connected, press the home/back button on your device and go back to the Honeywell Air Comfort App.
USING THE APP MAIN SCREEN 1) Family (User) Settings 2) Current Weather Conditions 1 3 - Dry: 0-40%RH - Comfortable: 40-70%RH - Moist: above 70%RH 8 8) Room Locations 9 9) a. Device Sequence b. Room Management 10) a. Family/User Management b. Message Center c. Help Center d. Settings - Voice ON/OFF - Push Notifications ON/OFF 10 - About - Clear Cache - Log Out c. Outdoor Air Pressure d. Outdoor Wind Speed 4 5) Home Button 6) Smart Control Button 7) Adding a device 2 3) a.
USING THE APP (CONTINUED) BASIC CONTROLS 2 1 a. Tap Dehumidifier. a. Tap to switch the dehumidifier on/off. Device settings: a. Device Name b. Device Location c. Check Device Network d. Third-party Control (Voice Activated Control) e. Share Device f. Create Group g. Device Information h. Feedback i. Add to Home Screen j. Check for Firmware Upgrade k. Remove Device l.
USING THE APP (CONTINUED) SETTING THE FAN SPEED a. Tap fan speed button. b. Select Low or High fan speed. SETTING THE TIMER Save settings Time selection Timer Off settings Select for unit to turn OFF after unit completes selected time period. Timer days selection Timer On settings Select for unit to turn ON after selected time period of being idle ends. a. Tap Timer set button. b. Tap Add Timer. c. Set the timer(s). d. When the timer is set, tap Save.
USING THE APP (CONTINUED) ADDING A SCENARIO The Scenario feature allows you to set up multiple Dehumidifiers under one Scenario and control them on one dashboard as needed. When you click on the Scenario, all Dehumidifiers will switch ON at the same time using previous settings. E.g.: If you had set up a Dehumidifier in the Living Room and one in the Basement, you can create a “Scenario 1” to switch both dehumidifiers on at the same time. 1 a. Tap Smart control button. b. Tap Add Scenario. 2 3 a.
USING THE APP (CONTINUED) ADDING AN AUTOMATION SCENARIO The Automation Scenario feature allows you to set up multiple dehumidifiers under one Scenario and it will automatically activate those dehumidifiers when there is a change in outdoor environment conditions. Pre-Set Outdoor Humidity Conditions: Dry: 0-40%RH Comfortable: 40-70%RH Moist: above 70%RH When a change in outdoor condition is met, the pre-set Automation Scenario will switch ON or OFF all Dehumidifiers set up in that Automation Scenario. E.
USING THE APP (CONTINUED) ADDING AN AUTOMATION SCENARIO (CONTINUED) 3 4 a. Tap Device. b. Tap Dehumidifier. a. Select function(s) for the dehumidifier to perform, when the automation scenario condition(s) is/are met. b. Tap Next. 5 6 a. Tap Add Action to set the action to be performed when the automation scenario condition(s) is/are met. b. Tap Next. a. Tap Effective Period to select when the automation scenario should activate. b. Tap Next. c. Tap Save.
FOR VOICE ACTIVATED CONTROL Connecting to an Amazon Echo Device: nsure your Amazon Echo device is switched on and connected to the Wi-Fi NOTE: E network. a. Open the "Amazon Alexa" app on your smart device. b. Tap and then Skills & Games. c. Tap and type "Honeywell Air Comfort". Tap the Honeywell Air Comfort skill. d. Tap Enable To Use button. e. Enter your Honeywell Air Comfort App login and password. f. Tap Link Now and then tap Authorize. g. Tap Done. h. Tap Discover Device. Choose "Dehumidifier".
TROUBLESHOOTING Problem Possible Cause Solution Mobile smart device’s Wi-Fi is switched off. Unable to register/login to an account. Switch on the mobile phone’s Wi-Fi. Install a Wi-Fi extender (not included). Wi-Fi signal is too weak. Dehumidifier is not connected to the the electrical outlet. Move the smart dehumidifier closer to the Wi-Fi router. Connect the dehumidifier to the socket-outlet. Install a Wi-Fi extender (not included). Wi-Fi signal is too weak.
TROUBLESHOOTING (CONTINUED) Problem Possible Cause Solution The number of connected devices reached the limit of the router. Dehumidifier cannot pair with the Honeywell Air Comfort App. (Continued) The router has enabled the wireless MAC address filter. EN 15 Turn off the Wi-Fi functions of some of the connected devices. Re-configure the router. Remove the device from the MAC address filter on the router. Ensure the device is not prohibited by the router to connect to the network.
Customer Support: Assistance Au Client: Servicio de atencion a clientes: ^ Canada Customer Support service available for models sold in Canada only. ^ Le Service Client Canadien est disponible uniquement pour les modèles vendus sur le territoire Canadien. ^ Servicio de Atención A Clientes en Canadá disponible solo para modelos vendidos en Canadá. JMATEK North America LLC Mahwah, New Jersey 07495 USA Email: usinfo@jmatek.com Web: www.jmatek.com Made in China © 2020 JMATEK Limited. All rights reserved.
