Users Manual Chapter 1

Thor VM3A Vehicle-Mounted Computer ix
Customer Support
Technical Assistance
To search our knowledge base for a solution or to log in to the Technical Support
portal and report a problem, go to www.hsmcontactsupport.com.
For our latest contact information, see www.honeywellaidc.com/locations.
Product Service and Repair
Honeywell International Inc. provides service for all of its products through service
centers throughout the world. To obtain warranty or non-warranty service, return
your product to Honeywell (postage paid) with a copy of the dated purchase
record. To learn more, go to www.honeywellaidc.com and select Service & Repair at
the bottom of the page.
For ongoing and future product quality improvement initiatives, the computer
comes equipped with an embedded device lifetime counter function. Honeywell
may use the lifetime counter data for future statistical reliability analysis as well as
ongoing quality, repair and service purposes.
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Get Resources >
Product Warranty.