User's Manual

20 | P a g e

1. Customer's sole and exclusive remedy and the entire liability of HKRFID under this

warranty will be, at HKRFID’s option, repair or replacement of the product if reported

within the period of warranty after the defect;

2. The warranty card must be presented together with the official purchase receipt or

dealer's invoice when warranty service is rendered. Otherwise, HKRFID reserves the

right to refuse the provision of free warranty during the warranty period;

3. All sales are final. In no event does HKRFID warrant or accept the return of Device is

error free or that customer will be able to operate the product without problems or

interruptions;

4. Customers may return defective Devices to HKRFID for one-to-one replacement within

three (3) months under the terms and conditions set forth in this warranty;

5. Before returning any Device for replacement, be sure to back up data and remove any

confidential, proprietary, or personal information from the Device. HKRFID is not

responsible for the damage to or loss of any data which the customer do not back up;

6. The customer is responsible for returning the defective Device at his/her own expense;

7. A fee (excluding material fee) will be charged at the HKRFID’s discretion for any out-of-

warranty service under the circumstances described in Item 9 below;

8. For any uncertain or doubtful occasion, after examination, HKRFID has the right to alter

or refuse to issue or to cease this warranty;

9. Restrictions: The warranty DOES NOT apply if the product has been: (a) explicitly or

implicitly altered or repaired in any way by anybody other than qualified and authorized

technical officers of HK-RFID; (b) damaged due to failure to follow installation or

operation instructions, abuse, negligence, fire, flood, acts of God (including, but not

limited to, lightning strikes), natural calamities, electrostatic discharge damage, failure

to provide suitable operating environment, improper transportation and storage or

other events beyond HK-RFID control and damage that is caused during shipping for

warranty and maintenance services and any Device that is returned with the security

seal broken; or (c) the product model number label or serial number has been effaced or

altered; (d) the product is under normal wear and tear after typical usage, including but

not limited to circumstances of dirt abrasion, fading due to exposure to UV light,

exposure to humidity.

10. HKRFID reserves the rights to alter the terms and conditions each year. The terms and

conditions are subject to change without prior notice.