User's Manual

(2014-07-01)
- 122 -
7.2 Dial Online Problem
7.2.1 Dial discontinue
Phenomenon
H8959-4GSPT Cellular router discontinue during dialing, dial failure
Possible Reason
⚫
SIM card network type do not match
⚫
SIM charges owed
⚫
Power supply do not match
⚫
Modem setting wrong
Solution
⚫
Change to a suitable SIM card
⚫
Recharge SIM card
⚫
Change to suitable power supply
⚫
Change Modem setting, please check related chapter
7.2.2 No Signal
Phenomenon
H8959-4GSPT Cellular router modem status show no signal
Possible Reason
⚫
Antenna connect wrong
⚫
Modem cannot online
⚫
Modem offline
Solution
⚫
Connect suitable antenna
⚫
Modem cannot online, check SIM and modem setting
⚫
Modem offline, check router setting, like wake up setting, ICMP setting, check if there are
any setting make router offline
7.2.3 Cannot find SIM/UIM card
Phenomenon
H8959-4GSPT Cellular router cannot find SIM/UIM card
Possible Reason
⚫
SIM card damage
⚫
SIM bad contact