Warranty Manual

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Hook & Albert Lifetime

Limited Warranty

Your Hook & Albert bags and accessories are covered by a 5-

year limited warranty. This limited warranty gives you specific

legal rights, and you may also have other rights which vary by

state, province, or country.

A. Products Covered by this Limited Warranty

This limited warranty extends to nylon luggage, nylon garment weekender bags, leather

garment weekender bags, nylon duffel bags, leather duffel bags, nylon toiletry kits,

leather toiletry kits, leather tote bags, small leather goods, leather backpacks and

leather briefcases manufactured by Two Left Feet Brands, LLC. (“Hook & Albert”) and

purchased directly from Hook & Albert or Hook & Albert’s authorized retailers. The

Bags (“Bags”) are designed to be used for travel by air, car, train, boat, and foot. This

Warranty does not cover your Bags if you use it in a manner incompatible with that

intended design.

B. Who this Warranty Extends To

This limited warranty extends to the original purchaser of any Bag or, in the case of a

gift, the original recipient of the Bag. The “original purchaser,” for the purposes of this

warranty, is the first purchaser of a Bag/s from Hook & Albert or a Hook & Albert

authorized retailer. The “original recipient” for purposes of this warranty, is the first

receiver of Bag purchased as a gift from Hook & Albert or a Hook & Albert authorized

retailer. All Hook & Albert warranties, including any implied warranties, are valid only for

the period of time the Bag is owned by the original purchaser/recipient of the Bag. A

COPY OF THE PURCHASE RECEIPT IS REQUIRED TO DETERMINE WARRANTY

APPLICABILITY.

Hook & Albert limited warranties are not transferable and not applicable to use of the

Bag for commercial or rental purposes.

Summary of content (6 pages)

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Hook & Albert Lifetime Limited Warranty Your Hook & Albert bags and accessories are covered by a 5year limited warranty. This limited warranty gives you specific legal rights, and you may also have other rights which vary by state, province, or country. A.
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C. Hook & Albert's Limited Warranty and Responsibilities Hook & Albert warrants the Bag in its original packaging sold to you against the defects in material and workmanship set forth below (“Defects”) forever, when the Bag is used normally for its intended purposes. D.
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originally purchased. For limited edition, discontinued or out-of-stock Bags covered under the limited warranty, Hook & Albert guarantees only replacement of a product with equal or greater retail value and does not guarantee exact replacement of the same limited edition, discontinued or out-of-stock item. E.
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EVEN IF HOOK & ALBERT HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. HOOK & ALBERT’S TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE BAG GIVING RISE TO SUCH LIABILITY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. G. Arbitration G1.
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Rules. We’ll pay for all filing, administration and arbitrator fees and expenses if your Dispute is for less than $10,000, unless the arbitrator finds your Dispute frivolous. If we prevail in arbitration we’ll pay all of our attorneys’ fees and costs and won’t seek to recover them from you. If you prevail in arbitration you will be entitled to an award of attorneys’ fees and expenses to the extent provided under applicable law. G5.
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