User Manual

12 Actual model may vary from images shown.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Vacuum won’t
run
1. Power cord not firmly plugged
into outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped breaker. 2. Check fuse or breaker in home. Replace
fuse/reset breaker in home.
3. Thermal Protector activated. 3. Unplug and allow vacuum to cool for 30min.
(This willl reset the thermal protector)
Bag Check
Indicator has
turned red
or
Vacuum won’t
pick up
or
Low suction
1. Filter Bag full and/ or clogged. 1. Empty Filter Bag - Pg. 9
2. Broken or worn belt. 2. Replace belt - Pg.11.
3. Brushroll and/ or Hose
clogged.
3. Check Hose - Pg.10. Check Brushroll -
Pg.10.
4. Carpet height setting is
incorrect.
4. Set Carpet Height Adjustment to appropriate
setting for carpet being cleaned - Pg.6.
Dust escaping
from vacuum
1. Filter Bag full. 1. Empty Filter Bag - Pg. 9
2. Filter Bag not installed
correctly.
2. Review Filter Bag removal & replacement
- Pg. 9
3. Hose not installed correctly. 3. Review Hose installation
Vacuum is
difficult to push
or won’t move
forward
1. Carpet height setting is
incorrect.
1. Set Carpet Height Adjustment knob to
appropriate setting for carpet being cleaned
- Pg. 6.
2. Bottom plate is not installed
correctly.
2. Refer to Figs. 4.12 - 4.14 Pg. 11.
Smoky/burning
smell detected
1. Belt broken or stretched. 1. Replace brushroll belt - Pg. 10.
2. Brushroll is clogged. 2. Clear/ remove debris from brushroll - Pg. 10.
5. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take
it to a service center prior to continuing use.
WARNING
! !
To reduce risk of personal injury - Unplug vacuum before servicing.