Manual
CH.18       MAN0924-01-EN 
February 8, 2010   Page 120 of 124   # 1018 
18.4  Removable Media 
Basic Troubleshooting
Description Action 
RX-371 does not read card. 
The card should be formatted with the RX-
371. 
RX-371 will not download project file. 
Make sure the project file is saved as a .pgm 
file and not a .csp file. 
18.5 Technical Support Contacts 
For manual updates and assistance, contact Technical Support at the following locations: 
North America: 
Tel: (+) (317) 916-4274 
Fax: (+) (317) 639-4279 
Web: www.heapg.com
Email: 
techsppt@heapg.com 
Europe: 
Tel: (+) 353-21-4321-266 
Fax: (+) 353-21-4321-826 
Web: www.horner-apg.com
Email: 
tech.support@hornerapg.com 










