Ice Maker User Manual
21
Problem Possible Cause Remedy
[1] The icemaker will not 
start (continued).
f) Gear Motor Internal 
Overload (Thermal 
Protector)
1. Open. 1. Allow to cool and reset. 
Check gear motor 
bearings, auger bearings 
(see "V.C.1. Upper Bearing 
Wear Check"), and 
supply voltage. Check for 
evaporator freeze-up.
g) Optional Drain Pump 
HS-0248 Safety
1. Open. 1. Check drain pump. See 
"IV.D. Optional Drain Pump 
HS-0248."
[2] Gear motor starts, 
but compressor will 
not start or operates 
intermittently.
a) Power Supply 1. Not within 
specications.
1. Refer to nameplate and 
correct.
b) Compressor Relay 1. Open coil. 1. Replace.
2. Open contacts. 2. Replace.
c) PTC Relay 1. Bad contacts. 1. Check for continuity and 
replace.
2. Coil winding open. 2. Replace.
3. Loose connections. 3. Tighten.
d) External Compressor 
Overload (Thermal 
Protector)
1. Open due to clogged 
condenser coil.
1. Clean condenser coil.
2. Open due to 
condenser fan not 
operating.
2. Check condenser fan for 
continuity and replace.
3. Defective. 3. Let compressor cool and 
allow overload to reset.
If overload does not reset, 
replace overload.
e) Compressor 1. Wiring to compressor. 1. Check for loose 
connection or open, and 
tighten or replace.
2. Motor winding opened 
or grounded.
2. Replace compressor.
3. Compressor locked. 3. Replace compressor.
[3] Compressor starts, 
but gear motor will 
not start.
a) Gear Motor 1. Bad gear motor 
capacitor.
1. Replace capacitor.
2. Open windings. 2. Replace gear motor.
3. Locked bearings 3. Replace gear motor.
[4] Gear motor and 
compressor start, but 
no ice is produced.
a) Water Supply 1. Water supply off or 
pressure too low. 
(suction temperature 
safety cycling open 
and closed)
1. Check water supply, lters, 
water inlet strainer-washer, 
oat, and water valve. Get 
recommended pressure 
(7to 113 PSIG).










