Instruction Manual

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WARRANTY CONDITIONS
Three-Year Limited Warranty for DWM-20A dispenser to consumers. This Limited Warranty is only valid for the
United States of America and its territories. For installations outside of the USA call 1 [phone] to receive
related Warranty.
The manufacturer warrants this dispenser against defects in material or workmanship for a period of three years, if
this dispenser is purchased either directly from the manufacturer or from its authorized retailers or distributors. Under
this Limited Warranty, the manufacturer will either, (i) repair the dispenser using new or refurbished parts or, (ii)
replace this dispenser with a new or refurbished dispenser with the same or superior specifications or performance
characteristics. For the purpose of this Limited Warranty, a “refurbished” dispenser or part is one that has been
returned to its original specifications. In the event of a defect, the above is your exclusive remedy and the
manufacturer’s only liability.
LIMITATIONS OF WARRANTY
This Limited Warranty covers ONLY the dispenser. It DOES NOT cover its external filtration system, alkaline
chamber, the CO2 tank used in connection with the dispenser, the CO2 regulator which is fixed to the tank, the parts
constituting the “Installation Kit” as per the Instruction Manual, or any other consumables, accessories or components
that might be packaged together with the DWM-20A dispenser. It DOES NOT cover software updates or
modifications, whether or not contained in the box. No remedy is available under this warranty if you do not use
DWM-20A original filtration system. You will have no remedy under this Limited Warranty in the event of any
tampering with this dispenser. Connecting this unit with water sources or electrical power supply with characteristics
or specifications other than those described in the Instruction Manual will automatically deprive you of any remedy
under this Limited Warranty. Not using original parts, including HS-5441 filters and HS-5442 alkaline chamber, not
replacing the cartridges (both HS-5441 and HS-5442) every six months or when filter life LED indicator starts blinking,
whichever comes first, flushing external filters through this dispenser or using the dispenser in a way that is not
intended voids this Warranty. This Warranty DOES NOT cover normal wear-and-tear to the dispenser or its
components, or any damage due to negligent or improper use of the dispenser (please refer to the Manual). The
Warranty is also void for damages or malfunctioning due to sub-standard installation of the dispenser performed by
persons, other than authorized technicians. This Limited Warranty DOES NOT cover a dispenser sold AS IS and it
DOES NOT cover technical assistance for the installation/usage of the dispenser on ships, boats or other means of
transport.
OTHER LIMITATIONS
This Limited Warranty only covers issues and malfunctions caused by defects in material or workmanship during
ordinary and recommended/allowed use of this dispenser (see Manual). It does not cover issues caused by any other
reason, including but not limited to acts of God, misuse (including, but not limited to, using this dispenser outside the
specs indicated in the Instruction Manual), limitations of technology, or modification of or to any part of this dispenser.
It does not cover any dispenser purchased from anyone other than the manufacturer or its authorized retailers or
distributors. To determine if a retailer or distributor is authorized, please visit www.hoshizakiamerica.com
or contact
the Manufacturer’s customer service line. You will have no remedy under this Limited Warranty if the factory applied
serial number has been altered or removed from the back of this dispenser or if the Manufacturer’s original warranty
stickers on the back of the dispenser have been removed or cut and are not replaced. This Limited Warranty is not
valid outside of the U.S.A. and its territories.