User's Manual

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the device. For example, try moving the device close to a
window.
2. Check the hardware for any loose parts or damage.
Q: What to do if I have forgotten my Wi-Fi Key?
A: 1. You can find the Wi-Fi Key in the Wi-Fi Info page on the
LCD.
2. You can also reset the device to factory defaults by press
the reset button for 5 seconds.
Q: What to do if “PIN locks” or “PUK locks”?
A: The SIM card is locked. Login into the WebUI
( http://192.168.1.1 or http://device.WebUI) and input the PIN
or PUK code you received from your carrier provider and
Enter your PIN code or PUK code you got from the operator.
Note: If you entered wrong PIN code 3 times, then PUK is needed,
and if the wrong PUK is entered 10 times, the SIM card will be
locked forever.
Q: Data connection failed.
A: You may be on a not network or limited coverage area, try to
move to a different location or a better network coverage area.
Q: The modem cannot connect to the Internet when overseas
A: You can check if the data roaming function is enabled in the
Device Setting page on the display of the device device.
Note: Make sure you have international roaming enabled on your