User Manual

13.Trouble Shooting
No.
Issue
Fix
1
Battery is draining too fast
Adjust screen brightness to a lower setting
2
Slowness or unresponsive
programs
Close unused apps; clear app cache;
3
Network connectivity
issues; no Wi-Fi
connection
Reset network connection; toggle airplane
mode on/off
4
Tablet is hot or
overheating
Close unused apps; clear app cache;
5
App crashes
Reopen app; update app through Play
Store
6
Unresponsive screen
Restart table by holding power button for 8
seconds
7
Google Play Store crashes
Clear app cache and restart
8
Apps won't download from
Play Store
Clear Play Store cache; open app settings
and clear local search
9
Can't turn tablet on/off
Hold power button for Power Menu
options
10
Touch screen issue; not
responding to
Low battery power; check for physical
damage
11
Battery does not hold a
charge
Check power cable; inspect power button
if stuck
12
Sound is low
Check speaker port for blockage
13
Camera or SD Card not
working
Corrupt Software / Reset to factory default
14
Download issues
Make sure it connect with PC properly.
You`d better not to use the front USB port