Owner's Manual and Installation Instructions
14
Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.
Before you call for service…Troubleshooting Tips
OPERATION Possible Causes What To Do
Washer pauses during
spin cycle
This is normal The washer may pause during the spin cycle to remove soapy water
more efficiently.
Washer won’t operate Washer is unplugged Make sure cord is plugged securely into a working outlet.
Water supply is turned off Turn both hot and cold faucets fully on.
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prevents agitation and
spinning when lid is up
Close lid and press Start.
Circuit breaker/fuse is
tripped/blown
Check house circuit breakers/fuses. Replace fuses or reset breaker.
Washer should have a separate outlet.
Electronics need to be
reset
Unplug washer, wait 2 minutes, plug back in and press Start.
Start was not pressed Press Start.
Basket seems loose Basket moves or rotates
freely
Washer basket does not have a traditional brake. Washer basket will
move freely. This is normal.
PERFORMANCE Possible Causes What To Do
Colored spots Incorrect use of fabric
softener
Check fabric softener package for instructions.
Dye transfer Sort whites or lightly colored items from dark colors.
Grayed or yellowed
clothes
Detergent amount Be sure to follow detergent manufacturer’s directions.
Hard water Use a water conditioner or install a water softener.
Water is not hot enough Make sure water heater is delivering water at 120°F–140°F (48°C–60°C).
Washer is overloaded Loosely load clothes no higher than the top row of holes in the washer
basket. For best results, load items around the outside of the basket.
Dye transfer Sort clothes by color. If fabric label states wash separately, unstable
dyes may be indicated.
Lint or residue on
clothes
Clothes are air or line
dried
If you do not dry your clothes with a clothes dryer, your clothes may
retain more lint.
Incorrect sorting Separate lint producers from lint collectors.
Washing too long Wash small loads for a shorter time using Light Soil setting.
Detergent not dissolving
Rewash; next time:
Try a liquid detergent
Use warmer water temperature.
Overloading Loosely load clothes in the washer basket. For best results, load items
around the outside of the basket.
Incorrect use of fabric
softener
Check fabric softener package for instructions.
Clothes too wet Wash load out of balance
Redistribute load in washer and run through Drain & Spin cycle.
Blinking Spin light or
Spin light on at end
of cycle
Out of balance condition
has been detected
Allow cycle to continue and finish.
If load is wet at the end of the cycle, even out load and run a Drain
& Spin cycle.
Pilling Result of normal wear on
poly-cotton blends and
fuzzy fabrics
While this is not caused by the washer, you can slow the pilling process
by washing garments inside out.