Warranty

you. If your product should be discontinued or otherwise unavailable, you will be
provided with the closest like-product within our catalog at the time.
This warranty excludes damages caused by using product for purposes other than its
intended function, modifying or altering product or any of its accessories, dysfunction
caused by using external accessories that did not come with the product, and abuse,
whether accidental (i.e., dropping, exposing to excess weather, using caustic cleaners
that damage the finish) or intentional (i.e., excessive over-filling, exceeding weight
limits). Basically, if it breaks within the scope of perfectly normal operation, we'll replace
it. If it breaks because you broke it or asked it to do something it is not supposed to do,
we may not. This warranty also excludes serial replacements, i.e., replacing the same
purchased item multiple times or replacing a bunch of different items for the same
person, as such a need indicates likely product mishandling and so voids the warranty.
After a Warranty Expires
Household Essentials treats its products and consumers with sense. If you have
problems after your warranty has expired, please contact Household Essentials. We
may still be able to help. However, please use this invitation with good sense: No
product lasts forever; weather wears things down faster still; and what we consider
normal-use and what you consider normal-use may be different.
WARRANTIES for BRAND PARTNERS
EKO Step and Sensor Bin Warranty
EKO warrants its products to be free from material or manufacturing defect the term
specified on the product's packaging (usually 3 or 5 years) or for 1 year if the term is not
otherwise specified. If your product breaks or otherwise becomes defective within the
term of the warranty, please contact Household Essentials with your proof of
purchase. This warranty excludes damages and breakage caused by intentional
AND/OR accidental mishandling, improper washing, using caustic cleaners, using
product for other than its intended purpose; modifying the product or accessories in any
way; discoloration to plastic or metal parts do to food staining or exposure to elements;
batteries, etc.
Leifheit Warranties
See product packaging for product-specific warranty term.
Leifheit warrants its products to be free from material or manufacturing defect for the
term specified on the product's packaging (usually 3 or 5 years) from the date of
purchase. If your product breaks or otherwise becomes defective within the term of the
warranty, please contact Household Essentials with your proof of purchase. Exclusions
to this warranty include, but are not limited to, damages and breakage caused by
mishandling, improper washing, caustic cleaners, using product for other than its
intended purpose; discoloration to plastic parts do to food staining; dulling of cutting
blades due to use; batteries, etc.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY