Wall Clock Mechanical Instructions

SERVICE INFORMATION

Howard Miller oers a limited 1-year warranty on your product from the original date of purchase or date of receipt if the product was

a service award. In the unlikely event that your product appears to be malfunctioning or requires repair within the warranty period,

please contact your retailer or the company who provided the item if it was an award. They will be your rst resource for information

regarding your warranty and service options.

If your product is more than one year old from the date of purchase or receipt as an award, your product is no longer under the

manufacturer’s warranty. Support for products that are no longer under warranty is available through the “Help Center” at www.how-

ardmiller.com.

We recommend that you carefully read and follow all instructions provided with your Howard Miller product before pursuing service.

These instructions will provide detailed information to answer most questions.

To nd additional information regarding your product, to order parts or to nd a service center, please go to the “Help Center” located

at www.howardmiller.com. The “Help Center” also has links to product manuals, instructions, videos and frequently asked questions.

Before contacting your retailer, award provider or a service center, please have the following information available. The model number

and serial number can be found on the Product Information Label which is normally on the back or bottom of the product.

Model Number: ______________________ Serial Number:________________________

Date Purchased:________________________ Where Purchased:_____________________

If the item was shipped directly to you, it is your responsibility to report freight loss or damage to the carrier and your retailer or award

provider. If the carton indicates signs of “visible damage”, instruct the driver to note the damage on the freight bill. If damage is found

after the item has been delivered, notify your retailer or award provider and the carrier immediately. Many carriers require notication

within 2 days. Failure to notify the carrier within their required time frame may waive your rights to a damage claim and you may be

liable for the damage.