hp surestore tape library model 20/700 user’s guide
Edition 6: Notice This document contains information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language. The information contained in this document is subject to change without notice. Printing history New editions of this manual incorporate all material updated since the previous edition. The manual printing date and part number indicate the current edition.
Warranty Note See Appendix C for more information about support and service. HP Product: HP Surestore Tape Library Model 20/700 Duration of limited warranty: One Year 1. HP warrants HP hardware, accessories, and supplies against defects in materials and workmanship for the period specified above. If Hewlett-Packard receives notice of such defects during the warranty period, Hewlett-Packard will, at its option, either repair or replace products which prove to be defective.
Typographical conventions and terms Bold: Menu choices and screens on the library. [Bold]: Buttons to press on the library. Emphasis: Draws attention to items within text. Note Notes explain significant concepts or operating instructions. Caution Cautions call attention to an operating procedure or practice that could damage the product if not correctly performed. Do not proceed until you understand and meet these required conditions.
In this manual Chapter 1 Getting started: Describes tape library hardware, operating modes, the Auto Clean features, and the Web-Based Library Administrator. Chapter 2 Controls and Indicators: Shows the locations of the power switch and operations panel, and describes the functions of the buttons, indicators, and display screens. Chapter 3 Configuration: Describes how to power on and configure the library and drives through the operator panel.
6 In this manual
contents Notice 2 Printing history 2 Warranty 3 Updates 3 Typographical conventions and terms 4 In this manual 5 Chapter 1 Getting Started 13 Tape Library Components 14 Robot 16 Storage Cells 18 Cell Locations 18 Library Capacity 19 Reserved Cells 24 Cartridge Access Port 26 Drives 26 Additional Components 28 Web-Based Library Administrator (WBLA) 28 Tape Library Safety Features 28 Controlling Software 28 Library Operating Modes 29 Automated Mode 29 Manual Mode 29 Auto Clean Feature 30 Accessory Bin 31 C
Buttons 38 Display Screens 39 Library Status 41 FSC (Fault Symptom Code) Logs 43 CAP Contents 44 Drive Information 45 Cleaning Information 46 Diagnostic Tests 48 Version Information 49 Configuration Menu 50 Library Configuration 51 Library SCSI Interface Configuration 52 Drive Configuration 53 Network Configuration 54 Personality Module 55 Web Password 56 Display Information 56 Operations Overview 57 Library Power Switch 60 Tape Drive Power Switches 63 Chapter 3 Configuration 65 Enabling Auto Clean 66 Pow
Operating in Automated Mode 94 Monitoring Status Information 94 CAP Status 96 Library Status 97 Web Status 97 Drive Status 98 Drive Information 99 CAP Magazine Status 99 CAP States 100 Cleaning Cartridge Usage Count 101 Library Personality Information 102 Exporting Cleaning Cartridges through the CAP 104 Importing Cleaning Cartridges through the CAP 105 Importing Data Cartridges through the CAP 107 Exporting Data Cartridges through the CAP 112 Manually Cleaning a Drive 112 Reviewing FSC Logs 114 Running Dia
Appendix A Drives and Media 143 Appendix Overview 143 General Usage 144 Electrostatic Discharge (ESD) and Other Precautions 144 Mixed Media 146 Media Migration 146 HP Library & Tape Tools 146 Service Providers 148 HP Ultrium Drives and Tape Cartridges 149 HP Ultrium Drive and Media Specifications 149 Using HP Ultrium Cartridges 152 Maintaining Ultrium Cartridges 152 Write-Protecting Ultrium Cartridges 153 Using Ultrium Cartridge Bar Code Labels 154 Using Ultrium Cleaning Cartridges 157 Troubleshooting HP U
Troubleshooting 9840 Drives 182 Appendix B Library Elements and Diagrams 185 Appendix Overview 185 Appendix C Customer Support 191 Registering Your Product 191 Supplies and Accessories 192 Ordering Tape Cartridges 193 Tape Cartridges 193 Ordering Bar Code Labels 195 Ultrium Bar Code Labels 195 DLT Bar Code Labels 196 9840 Bar Code Labels 197 Information Needed for Support 198 Backup Software Support 198 Appendix D Safety & Regulatory Information 199 Rack Safety and Precautions 199 Electrostatic Discha
12
Getting Started 1 This chapter describes the hardware components of the library, the cell locations for cartridge tapes, and the two library operating modes (automatic and manual). For software information and drive information, refer to the publications that pertain to these specific topics. The library is a robotic system that mounts cartridges into a storage cell or into a drive for read/write operations.
Tape Library Components The tape library has four major components: 14 ■ A robot, which mounts and dismounts cartridges ■ Storage cells for 228 to 690 cartridges ■ A CAP that holds up to 20 cartridges in four magazines, with an optional second CAP that holds the same number of cartridges ■ Drives, which perform read/write operations Tape Library Components Chapter 1
Chapter 1 Library Major External Components Figure 1 1 8 2 7 6 3 5 4 H_65081 1 Optional expansion frame 5 Operator Panel 2 Rear door 6 Optional CAP B (shown closed) 3 Drive access door 7 Standard CAP A (shown open) 4 Right door 8 Left access door Chapter 1 Tape Library Components 15
Robot The robot moves cartridges between storage cells, between cells and tape drives, and between the CAP and cells. The robot consists of the Z-column assembly (vertical motion), the theta mechanism (lateral motion), and the hand-camera assembly. Figure 2 on page 17 shows these robot components. The Z-column assembly contains a Z-column and Z-carriage. The Z-column attaches to the floor and ceiling of the tape library.
Chapter 1 Figure 2 Robot Components 1 2 3 4 C65114 1 Z-motor 3 Hand-camera assembly 2 Z-column 4 Z-carriage Chapter 1 Tape Library Components 17
Storage Cells The library contains storage cells for 228 to 690 cartridges, excluding the CAP cells. The number of cells is determined by how many drives are installed and whether the tape library has the standard rear window panel or the expansion frame. The expansion frame provides additional storage cells for 294 cartridges. Cell Locations Cartridges are stored in cell arrays that hold six cartridges.
Chapter 1 Library Capacity Table 1 on page 20 lists the library storage capacities. Although library capacity is automatically configured when you bring the library online, check the operator panel to be sure that the capacity information is accurate. Note HP is transitioning the HP Surestore Tape Library Model 20/700 (product number A5597A) to allow for a new feature.
Table 1 Tape Library Capacity Expansion Frame Yes (Full) No (2/3) No (1/3) Second Drive Column Drives Installed (Maximum) Panel 2 Access Total Data Cartridge Cells1. Reserved Cells2.
Chapter 1 Locating Cartridges - Top View Figure 3 4 3 2 1 8 7 6 5 1 1/3 capacity (partial access to Panel 2) 5 Drive column 1 (optional) 2 2/3 capacity (entire access to Panel 2) 6 CAP B (optional) 3 Full capacity (with optional expansion frame) 7 CAP A 4 Drive column 0 8 Panel 12 Chapter 1 C65127 Tape Library Components 21
Figure 4 22 Locating Cartridges - Panels, Cells, Rows Tape Library Components Chapter 1
1 Chapter 1 Table 2 Locating Cartridges - Panels, Cells, Rows (continued from Figure 4 on page 22) 228 cartridge cell configuration 4 Optional second CAP Note: The optional second CAP replaces the front window. 2 396 cartridge cell configuration 5 Optional second drive column Note: The optional second drive column replaces the 60 shaded cells. 3 Expansion frame Note: 690 cartridge cell configuration equals 396 cartridge cell configuration plus an expansion frame.
Reserved Cells Figure 5 on page 25 shows the cells reserved for swapping cartridges and for diagnostic and cleaning cartridges. The top cell is the swap cell, which is reserved for in-transit cartridges. Do not place any cartridges into this cell. You may place any type of cleaning or diagnostic cartridges into the other 11 cells. 24 Note Loading cleaning cartridges into any of these 11 cells enables Auto Clean upon the next IPL.
Chapter 1 Figure 5 Reserved Cell Locations CAP B CAP A DRIVE COLUMN 1 1 2 3 C65136 1 Location of reserved cells 2 Swap cell (leave empty) Chapter 1 3 Diagnostic and cleaning cartridges Tape Library Components 25
Cartridge Access Port A cartridge access port (CAP) is the location where you add cartridges to or remove cartridges from a library without interrupting normal cartridge mounts and dismounts by the robot. The library may have an optional, second CAP. Both CAPs are located on the left front door. The CAP magazine is designed for easy loading. You can access the magazine by simply pulling down on the magazine handle and adding cartridges.
Chapter 1 The maximum number of DLT or Ultrium drives is 20. The maximum number of 9840 drives is 12. As an operator, you might have to: ■ Configure a drive in a library; refer to Drive Entries on page 76. ■ Check drive status information; refer to Drive Status on page 98. ■ Manually mount a cartridge to a drive or dismount a cartridge from a drive; refer to Loading/Unloading Cartridges Manually on page 131.
Additional Components Web-Based Library Administrator (WBLA) The Web-Based Library Administrator (WBLA) incorporates a web interface to the library. To use this feature, you will need a personal computer attached to the library’s Ethernet port.
Chapter 1 Library Operating Modes An operating mode is the manner in which a tape library and the controlling software (also referred to as the customer’s server software) interact. A library can operate in either automated mode or manual mode. Automated Mode Automated mode is the normal operating mode of the tape library. The controlling software instructs the robot to move the cartridge among the storage cells, drives, and CAP without operator intervention.
Auto Clean Feature Note Ensure your backup software supports this feature before enabling. Drives occasionally need to be cleaned to prevent read/write errors. The Auto Clean feature is enabled when your tape library is initializing and detects cleaning cartridges in the reserved cells. When a drive requires cleaning while Auto Clean is enabled, the robot will receive a software message telling it to retrieve a cleaning cartridge and place it into the drive.
Chapter 1 Accessory Bin You may use the internal 13U (0.57 m [22.75 in.] x 0.48 m [19 in.]) accessory bin, located in the rack behind the right front door, for additional equipment. Refer to Rack Safety and Precautions on page 199 for precautions you must follow before installing equipment in this area. Power cable space is provided in the cutout area of the rear door.
32 Accessory Bin Chapter 1
Controls and Indicators 2 This chapter describes the functions of the library operator panel, the library power switch, and provides samples of displays you could see on the operator panel display. It also lists tasks you can perform through the use of the operator panel.
Operator Panel The operator panel, recessed into the library’s rack door, contains buttons, indicators, and a graphic display. Figure 6 on page 36 shows the panel and Table 3 on page 37 describes each item.
Use the operator panel to: Monitor current information about the CAPs, configuration, drives, doors, drive cleaning, hardware and software versions, personality, and library status ■ Help resolve library problems ■ If an error occurs, the display shows a fault symptom code (FSC), which you can give to a service representative to help resolve problems. Write down the FSC as soon as it is displayed.
Operator Panel Display, Controls, and Indicators Figure 6 11 1 10 2 3 9 LIBRARY ACTIVE SERVICE REQUIRED OPEN OPEN MENU A CAP SELECT B CAP RESET 4 5 6 7 8 C65083 36 Operator Panel Chapter 2
Table 3 Operator Panel Display, Controls, and Indicators (continued from Figure 6 on page 36) Service Required indicator is steadily red when human intervention is required. 7 [RESET] button, located behind the right front door, starts an IPL. 2 Library Active indicator flashes green when the library is operational. 8 Arrow down button moves the cursor down the display screen or decrements an underscored value.
Indicators Three indicators provide basic status information: Library Active, Service Required, and Open. Refer to Table 3 on page 37 for details about these indicators. Note When the Service Required indicator is on, contact your service provider. Buttons Seven buttons are provided on the operator panel: [CAP A], [CAP B], [RESET], [MENU], [SELECT], and the up and down arrows.
Display Screens ■ Drive status ■ CAP and CAP magazine status ■ Library status ■ Library capacity ■ Library personality ■ Library features ■ Hardware and software versions ■ SCSI type (single-ended or differential) ■ Cleaning cartridge and Auto Clean status ■ Ethernet ID ■ Error and FSC information Note HP is transitioning the HP Surestore Tape Library Model 20/700 (product number A5597A) to allow for a new feature.
Except for CAP status and error or FSC information, these values are set through an automatic configuration process that occurs during an IPL.
Library Status HP A5597A (CODE VERSION X.XX.XX) Library type and firmware version CAP (A) CLOSED CAP status LIBRARY READY Library status WEB ENABLED Remote access is available through the Web-Based Library Administrator (WBLA) COLUMN 0 The status of each drive in a specified drive column Figure 7 on page 41 shows an example Library Status screen. (For a list of drive status messages, see Drive Status on page 98.) Figure 7 Library Initial Status Screen HP A5597A(CODE VER X.XX.
Note With 3.00 firmware and higher, an asterisk (*) may appear on the operator panel display. For example, HP A5597A (Code 3.00.xx)*. The asterisk (*) denotes the cleaning cartridge’s life has expired. To determine which cartridge has expired and to eject the expired cartridge, see For cleaning cartridge information specific to your drive type, see Drives and Media on page 135. on page 88, and Exporting Data Cartridges through the CAP on page 112.
FSC (Fault Symptom Code) Logs Note Figure 9 Events listed in the log might not be failures. All events are recorded. FSCs are generated for both library and drive errors. FSC Log Screen . 3329 03 03/01/2001 3304 09 03/01/2001 30BB 02 03/01/2001 30BA 02 03/01/2001 30B9 02 02/28/2001 30B8 02 02/28/2001 4487 02 02/27/2001 3329 03 Chapter 2 Chapter 2 The FSC Logs screen displays the last 20 fault symptom codes (FSCs), the number of occurrences, and the date and time of the last occurrence.
CAP Contents The CAP Contents screen is an information-only screen. It displays either the VOLSER of a cartridge or status message for each slot in a CAP magazine. The CAP status screen is shown in Figure 10 on page 44. Note Figure 10 You must scroll down to view the contents of both CAPs.
Drive Information VENDOR The manufacturer of the drive TYPE The drive model STATUS The drive’s local number and status (see Drive Status on page 98 for a list of status messages) SERIAL NUMBER The serial number assigned by the drive’s manufacturer INTERFACE TYPE The type of client-to-drive interface (a SCSI interface) CODE VERSION The firmware version of the drive Note Figure 11 See Drive Information on page 99 for instructions on how to access a drive.
Cleaning Information The Cleaning Info menu provides information about and control of the library’s cleaning cartridges. It enables you to change the warning count for each type of cleaning cartridge.
Figure 12 Cleaning Information Menu Chapter 2 CLEANING INFO MENU: NUM CLEAN CARTRIDGES: 00 DLT WARN COUNT: 000 9840 WARN COUNT: 000 HP LTO WARN COUNT: 000 EXPORT CARTRIDGES IMPORT CARTRIDGES CLEAN CARTIDGE INFO Chapter 2 Operator Panel 47
Diagnostic Tests Note Additional diagnostics are available from HP Library & Tape Tools (see HP Library & Tape Tools on page 146 for more information). Also, for troubleshooting information specific to your drive technology, see Drives and Media on page 143. All Diagnostic tests except for Clean Drive require the tape library and associated drive to be inactive. The Main Diagnostics Menu (see Figure 13 on page 49) lets you perform the following tests: ■ DRIVE DIAGNOSTICS: — CLEAN DRIVE.
Figure 13 Main Diagnostics Menu Chapter 2 MAIN DIAGNOSTICS MENU: DRIVE DIAGNOSTICS GET/PUT LOOP DEMO MODE Version Information The Version Info Menu is an information-only screen (see example in Figure 14 on page 49). It displays the version level of the library’s functional code, the date the code was completed, and the serial number of the logic card (also referred to as “the MPC card”). Figure 14 Version Information Menu VERSION INFO MENU: HP A5997A CODE VERSION: X.XX.
Configuration Menu The Main Configuration Menu (see Figure 15 on page 50) allows you access to the configuration menus (library, drive, network) and to the panel display controls. You can access screens that let you view the library personality, perform a feature upgrade, and input a password for a Web interface product.
Library Configuration The screen displays: LIB SCSI I/F CONFIG Library interface identifier FAST LOAD Fast Load feature status (on or off) DATE Current date TIME Current time AUTO CLEAN Is Auto Clean enabled? USER CELLS Number of data storage cells in the library CAPS Number of CAPs installed DRIVE COLUMN Number of drive columns installed EXPANSION FRAME Is an expansion frame installed? Figure 16 on page 51 shows an example library configuration screen.
Library SCSI Interface Configuration The Lib SCSI I/F Config Menu lets you view the library’s SCSI type (differential or single-ended) and access an edit menu for the library’s SCSI ID. Figure 17 on page 52 shows an example of this menu.
Drive Configuration ■ Drive position ■ Drive type ■ If the drive path is SCSI, the drive’s SCSI ID and its SCSI bus relationship with the library. Sub-menus let you change the SCSI ID and configure whether the drive is on the same SCSI bus as the library. For more information, see Drive Entries on page 76. Note The cursor position is saved on all screens that list the library’s drives. The panel displays 16 lines of data per menu.
Network Configuration The Network Config Menu (see Figure 19 on page 54) lets you modify the library’s network configuration and view the library’s Ethernet (web interface) address. (At the time of publication, you cannot change the DHCP status.) For procedures, see Network Entries on page 79. Figure 19 Network Configuration Menu NETWORK CONFIG MENU: LIBRARY NAME: _ IP ADDRESS: 000.000.000.000 NETWORK GATEWAY: 000.000.000.000 SUBNET MASK: 000.000.000.
Personality Module Note Figure 20 In the Personality Module menu, “HORIZON” refers to web access and indicates whether or not it is enabled. Personality Module Information PERSONALITY MODULE INFO: STATUS: PRESENT TYPE: NORMAL VERSION: 0 LIBRARY VENDOR ID: 1 LIBRARY VENDOR NAME: HP LIBRARY PRODUCT TYPE: A5597A HORIZON: ENABLED SCSI VENDOR NAME: HP SCSI PRODUCT NAME: A5597A Chapter 2 Operator Panel 55 Chapter 2 The Personality Module menu lets you view the library’s personality (vendor) setting.
Web Password The Web Password menu item allows you to view or change your password. See Figure 21 on page 56. Figure 21 Web Password WEB PASSWORD: XXXXXXX USE ARROWS TO CHANGE EACH LETTER SELECT TO MOVE RIGHT SELECT ON SPACE TO SAVE THE PASSWORD MENU TO MOVE LEFT OR TO EXIT Display Information The Display Info Menu (see Figure 22 on page 56) leads to menus that let you adjust the contrast and backlight on the graphic display screen. For more information, see Screen Characteristics on page 87.
Operations Overview Chapter 2 ■ FSC LOGS ■ CAP CONTENTS ■ DRIVE INFO ■ CLEANING INFO ■ DIAGNOSTICS ■ VERSION INFO ■ CONFIGURATION Operator Panel 57 Chapter 2 Table 4 on page 58 lists the tasks that you can perform through the operator panel menus. The right column refers you to another page in this manual for more information.
Table 4 Operations Guide Task Page for Operator Panel Instructions Understand CAP status messages page 96 Understand library status messages page 97 Understand drive status messages page 98 Review FSC logs page 114 Check CAP magazine page 99 Manage cleaning cartridges See list for individual tasks.
Table 4 Operations Guide Page for Operator Panel Instructions ■ Set date and time page 74 ■ Set drive configuration page 76 ■ Set network configuration page 79 ■ Set screen characteristics page 87 Chapter 2 Operator Panel Chapter 2 Task 59
Library Power Switch Note Be aware that each PDU supplies power to the robotics and half of the drives. When the library has two PDUs (and a drive column with two power cords), each PDU is connected to separate branch AC circuit. If you are installing multiple drives in the library (and the library is a newer model with two power cords to the drive column), HP recommends that you configure some drives in the upper five slots, and some drives in the lower five slots in the drive column.
To apply power to the library and drive column, lift the switch or switches. ■ Make sure all jobs are complete. ■ Push down on the library power switch or switches. Note Chapter 2 Chapter 2 To remove power from the library and drive column: The arrow in Figure 23 on page 62 shows moving the power switch to the on position.
Figure 23 62 Library Power Switch Library Power Switch Location Chapter 2
The tape drives are behind the drive access door, inside the right side door of the library. Each drive has a power switch that controls the power to only that drive. Note The library’s main power switch controls the AC power to the library and the drive column. ■ To remove power from a drive, push the drive switch to the “O” position.
64 Tape Drive Power Switches Chapter 2
3 Configuration This chapter describes how to configure the library and drives for operation. Configuration requires you to: 1. Enable Auto Clean (if desired) by installing cleaning cartridges 2. Power on or reset the library 3. Enter library and drive configuration information 4.
Enabling Auto Clean Note Ensure your backup software support this feature before installing. For cleaning cartridge information specific to your drive type, see Drives and Media on page 135. You will need to clean the drives occasionally to prevent read and write errors. Enabling the Auto Clean feature allows the library to initiate drive cleaning without your intervention. (A drive is cleaned with a special cleaning cartridge.
The Auto Clean feature is automatically enabled if you load even one cleaning cartridge into the reserved cell area and then reset the library. For instructions on how to use the CAP to insert cleaning cartridges, see Importing Cleaning Cartridges through the CAP on page 105. For the location of the reserved cells, see Reserved Cells on page 24. To install cleaning cartridges in the reserved cells: 2.
Powering on the Library Powering on the library supplies power to the library electronics and to the drive column. If you have a second drive column, you must power on both supplies. Powering on also initiates an IPL of the library. To power on the library, lift the switch (circuit breaker) or switches behind the right front door of the library. If you are not familiar with the location of the switches, refer to Figure 23 on page 62.
Initializing and Resetting the Library Re-initializing the Library You will have to re-initialize the library in the rare instance when a robotic component malfunctions. Before re-initializing the library, perform any necessary manual operation tasks (see Manual Operation on page 121).
Entering Configuration Data After the IPL is complete, the status screen will appear on the operator panel. At this point, you must make choices about your library, drives, and network and enter those choices into the library’s memory. Note You may need to consult with your systems administrator for some information. You may enter all configuration data through the operator panel. See Operator Panel Entry (in the following section) for specific instructions.
Note The following procedures assume that you will make all entries during one operator panel entry session. Each item is saved as it is changed, except for the library’s SCSI ID: to save a revised library SCSI ID, you must reset the library by pressing the [RESET] button. If the control path for the library is SCSI, you must enter the library’s SCSI ID at the operator panel. Set the library SCSI ID from the Lib SCSI I/F Config menu.
4. Press the [SELECT] button. The Lib Config Menu will appear and the cursor will line up with LIB SCSI I/F CONFIG. 5. Press the [SELECT] button. The Lib SCSI I/F Config Menu will appear. (This menu also displays the type of SCSI interface: differential or single-ended.) 6. Press the arrow buttons until the cursor underscores SCSI ID. 7. Press the [SELECT] button. The Set Lib SCSI ID Menu will appear. 8. Press the up and down arrow buttons to select the correct ID. 9.
Enabling/Disabling Fast Load These two terms are defined as follows: The robot will mount a tape to a drive and then immediately report the move completed. Fast load off: The robot will mount a tape to a drive and wait at the drive location until the tape is completely loaded before reporting the move completed. Note Some host software does not support the fast load enabled option. Enable or disable the Fast Load feature from the Lib Config Menu. To set either feature: 1.
Setting the Date Set the date and time from the Lib Config Menu: 1. At the Lib Config Menu screen, press the arrow button until the cursor underscores DATE. 2. Press the [SELECT] button. An editing screen appears. 3. On the editing screen: a. Press the up and down arrow buttons to select a value for each portion (field) of the date. b. Press the [SELECT] button to move right to the next field. c. Press the [MENU] button to move left to the previous field. 4.
4. When the screen displays your desired setting, press the [SELECT] button from the right-most field to save the changes. (You may press the [MENU] button from the left-most field to abort.) 5. If you have already changed the library’s SCSI ID and are planning to exit the main Configuration Menu at this time, you must press the [RESET] button. If you wish to set other configuration values, continue with the next section. Chapter 3 6.
Drive Entries Note For 9840 drives only: The drive’s SCSI ID and bus status can be entered from the library’s operator panel if the drive has firmware version 1.24 or higher. Check the drive’s firmware version, by selecting DRIVE INFO from the Main Menu. Configuring a 9840 drive might involve more than setting the drive’s SCSI ID and bus status. For more information about 9840 drive configuration options and instructions, refer to the 9840 Tape Drive Service Manual.
Note The uppermost drive within the column is designated as “0,” the next is “1,” and so forth. Next to the logical number is the drive type (DLT 8000 in this example). To the right of the drive type is the ID or SCSI address. On the next line is the drive’s bus status. Chapter 3 Ultrium drives will display as: — HP LTO for Hewlett Packard Ultrium drives Drive information might also appear on the menu as: — INVALID if the drive’s SCSI ID is an invalid address 3.
9. Press the [SELECT] button to save the changes. (You may press the [MENU] button to abort.) The drive configuration screen will reappear. 10. Continue these steps until all drives are configured. 11. If you have already changed the library’s SCSI ID and are planning to exit the main Configuration Menu at this time, you must press the [RESET] button. If you wish to set other configuration values, continue with the next section. 12.
Network Entries You may set the library’s network configuration, and view the library’s Ethernet address from the Network Config Menu. Note You may need to consult with the systems administrator for some information.
Viewing the Ethernet Address This is a six-byte address, unique to each library. The address is written into the MPC card at the factory and cannot be changed. An example of an Ethernet address is 00:10:4f:00:05:01. To view the Ethernet address: 1. At the Main Configuration Menu, press the arrow down button to line up the cursor with NETWORK CONFIG. 2. Press the [SELECT] button. The Network Config Menu will appear and the library’s Ethernet address appears at the bottom of the screen. 3.
Setting the Library Name The system administrator might assign the library a name. The name is mapped to the IP address but does not affect operation. To set the library name: 1. At the Network Config menu, press an arrow button until the cursor underscores LIBRARY NAME. Chapter 3 2. Press the [SELECT] button. An editing screen appears. 3. On the editing screen: a. Use the up and down arrow buttons to select a value for each character (field) in the name. b.
Setting the IP Address The system administrator might assign the library an IP address, which makes the library accessible through a network. This is a four-byte address that must be set with information obtained from the system administrator. The value set identifies the library and makes it accessible through a network. An example of an IP address entry is 192.0.0.1 Note To use the Web-Based Library Administrator, you must set the library’s IP address at the operator panel. To set the IP address: 1.
Setting the Network Gateway Address A network gateway in a large network allows devices on one subnet to interface with devices on another subnet (see Setting the Subnet Mask Address on page 84). This four-byte address must be specified by the system administrator. Entering this address is optional. It sets up the gateway connection between subnets, but it is applicable only when such a connection exists and is necessary for library operation.
Setting the Subnet Mask Address This is a four-byte notation (specified by the system administrator) to resolve routing within your intranet. This address makes the library accessible through a subnet on a large network. An example of a subnet mask entry is 255.255.254.0. To set the subnet mask address: 1. At the Network Config Menu, press an arrow button until the cursor underscores SUBNET MASK. 2. Press the [SELECT] button. An editing screen appears. 3. On the editing screen: a.
DNS Configuration Note The first entry you must make for the DNS Configuration is the Domain Name (DMN) field. 1. Press the arrow button until the cursor underscores DMN. 2. Press the [SELECT] button. An editing screen appears. 3. On the editing screen: a. Press the up and down arrow buttons to select a value for each letter in the domain server’s name. b. Press the [SELECT] button to move right to the next field. c. Press the [MENU] button to move left to the previous field. 4.
Note Setting the Secondary DNS Server’s IP Address You may press the [MENU] button from the left-most field to abort. The third entry you may make is the secondary DNS server’s IP address. Note The secondary DNS server’s IP address is available for sites that have a secondary (or backup) server. If your site does not have a secondary server, this entry is not required. 1. Press the arrow button until the cursor underscores SVR Secondary. 2. On the editing screen: a.
Screen Characteristics You also can change the operator panel’s screen characteristics from the main Configuration Menu. The screen characteristics are saved in non-volatile memory. To change the contrast and backlight (or brightness) of the operator panel screens: 2. Press the [SELECT] button. The Display Info Menu will appear. 3. Press the arrow buttons to line up with the desired screen characteristic: CONTRAST or BACKLIGHT. An editing screen will appear. 4.
Cleaning Cartridge Warning Count Note For cleaning cartridge information specific to your drive type, see Drives and Media on page 135. After a predetermined count, a cleaning cartridge must be replaced. Note The Auto Clean feature is automatically enabled if you insert even one cleaning cartridge into the reserved cell area and then reset the library.
You set the cleaning cartridge warning count from the main menu screen. To set this number: 1. From the online status screen, press the [MENU] button. The main menu screen will appear. 2. Press the arrow button until the cursor lines up with CLEANING INFO. 3. Press the [SELECT] button. 4. Press an arrow button until the cursor is at the appropriate drive’s WARN COUNT. 5. Press the [SELECT] button for your choice. An editing screen will appear.
Web-Based Library Administrator (WBLA) The Web-Based Library Administrator is a web-based interface to the library. Your service representative should install it for you.
Loading Tapes into the Library When you are ready to place the library into production, you may load data cartridges inside the library. The most efficient way to load a great quantity of tapes into the library is to manually load them into the cells.
Placing Tapes into Array Cells - 9840 Figure 26 2 1 1 9840 cartridge 2 Note 9840 cartridge label Use only cartridges designed for your type of tape drives. You must first unlock and open the main access door. This procedure is explained in Opening the Library Front Doors on page 122. You may also load cartridges into array cells by using the CAP(s).
Library Operation 4 This chapter contains the procedures for operating the library in: ■ Automated mode ■ Manual mode 93
Operating in Automated Mode Automated mode is the normal operating mode of the library. When the library is active and the robot is mounting and dismounting cartridges, monitor your operator console and the library operator panel for messages and respond appropriately.
Figure 27 Example Library Status Screen HP A5597A(CODE VER X.XX.
CAP Status The first line of status information on the library status screen indicates the condition of the CAP. Table 6 on page 96 explains the messages that might appear on this line. Table 6 CAP Status Messages Message 96 Explanation OPEN The CAP door is currently open. (The Open indicator light also is on.) You may insert cartridges or remove the CAP magazines. But you cannot view the CAP magazine contents through the operator panel menus. CLOSED The CAP door is currently closed.
Library Status The library status line indicates the current state of the library. Table 7 on page 97 explains the messages that might appear on this line. Table 7 Library Status Messages Message Explanation The library’s front door is open. When you close it, the library will reset (initialize). LIB INIT REQUIRED The library requires initialization. You must press the [RESET] button. LIBRARY NOT READY The library is not available to perform operator-requested actions.
Drive Status Table 8 on page 98 summarizes drive status messages that might appear on the library status screen: Table 8 Drive Status Messages Message 98 Explanation INIT REQUIRED You must initialize this drive. NOT CONNECTED This drive is not connected to a SCSI bus. UNKNOWN DRIVE The library does not recognize the type of drive in this location. NOT COMMUNICATE This drive is not communicating with the client or the drive power is off. NOT FUNCTIONAL This drive is not operating properly.
Note The operator panel displays only 16 lines per screen. If the library contains more than eight drives, you must use the down arrow button to scroll to Drives 08 and above. Drive Information To view details about an installed drive, including its serial number and firmware version: 1. Press the [MENU] button to display the Main Menu. Chapter 4 2. If necessary, press an arrow button until the cursor lines up with DRIVE INFO. 3. Press the [SELECT] button. A list of all installed drives will appear. 4.
Table 9 CAP Magazine Slot Status Messages Message Explanation EMPTY This magazine slot does not contain a cartridge. UNKNOWN This magazine slot contains a cartridge, but the library has not yet performed the necessary audit to identify the cartridge. UNREADABLE This magazine slot contains a cartridge, but the camera could not read the cartridge’s VOLSER label.
Cleaning Cartridge Usage Count This procedure assumes that you have loaded cleaning cartridges into the reserved cells and have subsequently reset the library. (Taking these steps enables the Auto Clean function.) You then can check the usage count of cleaning cartridges in the reserved cells or in both the reserved cells and the CAP. Cartridges in the Reserved Cells To check the number of times that the cleaning cartridges have been used since they were loaded into the reserved cells in the library: 1.
5. Press the [SELECT] button. The Clean Cartridges screen appears, which lists all installed cleaning cartridges by domain (or drive type), VOLSER, and usage count. Note If the usage count for a cleaning cartridge has exceeded its warning count, the export screen will display EXPIRED. You must remove this cartridge from the library. 6. Press the [MENU] button to exit the Clean Cartridges screen.
The following status messages might appear on the Personality Module Info screen: Table 11 Personality Module Status/Info Screen Message Explanation NOT PRESENT No personality module is attached to the logic card. Note: The personality module is not needed to enable WBLA. Type NORMAL The factory-installed personality and vendor information are in effect. VERSION The version number for the personality module.
Exporting Cleaning Cartridges through the CAP Note This procedure assumes that you have enabled the Auto Clean function by: ■ Loading cleaning cartridges into the reserved cells ■ Resetting the library once the cleaning cartridges are loaded. When one or more cleaning cartridges have expired, you can export them from the reserved cells to the CAP. To do export them: 1. Press the [MENU] button to return to the Main Menu. 2. Press the arrow buttons until the cursor underscores CLEANING INFO. 3.
Importing Cleaning Cartridges through the CAP Note This procedure assumes that you have enabled the Auto Clean function by: ■ Loading cleaning cartridges into the reserved cells ■ Resetting the library once the cleaning cartridges are loaded When you want to import cleaning cartridges through the CAP into the reserved cells: The Open indicator will light. Caution Possible halt to operation or damage to components.
Caution Possible damage to the hand assembly. Remove the magazine’s retention cover before loading the magazine into the CAP. 4. Return the magazine to its closed position. 5. Press the [CAP] button on the operator panel to close the CAP. 6. Press the [MENU] button to return the display to the Main Menu. 7. Press the arrow buttons until the cursor underscores CLEANING INFO. 8. Press the [SELECT] button. The panel displays the Cleaning Info menu (see Figure 12 on page 47). 9.
Importing Data Cartridges through the CAP To open the CAP and import data cartridges: 1. Press the [CAP A] or [CAP B] button on the operator panel to open the CAP. The indicator will light. Caution Possible halt to operation or damage to components. You must enter the cartridges properly or you might damage the robot or the drive, or cause the library to stop operating. Use only cartridges designed for your type of drives. 2.
Note HP strongly advises that you do not enter unlabeled cartridges. Your client software determines what happens when you enter a cartridge with an unreadable label. Under ordinary conditions, the camera on the hand audits the CAP and recognizes that a cartridge is present, but the hand does not move it. You must remove the cartridge from the CAP. In this situation, your software might direct the library to stop operating. Some software might prompt you to type in a label number when no VOLSER is read.
Figure 29 Entering DLT Cartridges into the CAP Magazine Chapter 4 C65052 Chapter 4 Operating in Automated Mode 109
Figure 30 Entering 9840 Cartridges into the CAP Magazine C65135 110 Operating in Automated Mode Chapter 4
Figure 31 Entering Ultrium Cartridges into the CAP Magazine Chapter 4 Chapter 4 Operating in Automated Mode 111
Exporting Data Cartridges through the CAP To export data cartridges through the CAP: 1. Press the [CAP A] or [CAP B] button on the operator panel to open the CAP. 2. Remove or pull down the magazine and remove the cartridges and store them outside the tape library. 3. Repeat these steps until you have removed all the required cartridges. 4. Press the [CAP] button to close the CAP 5. Refer to your console and your software documentation for further instructions.
12. Press the [SELECT] button. A message screen will appear to inform you that the drive will be cleaned at the next opportunity. When cleaning is completed, the robot will return the cleaning cartridge to the CAP. If you want to clean another drive (of the same type), press the [MENU] button to return to the list of drives, and repeat Steps 10 through 13. 13. When drive cleaning is completed, press the [CAP] button to open the CAP. 15. Press the [CAP] button to close the CAP.
Reviewing FSC Logs A service representative might ask you to review the library’s fault symptom code (FSC) log so that you can better analyze library-related problems. The FSC log records significant events and errors that the library has experienced during operation. To review the FSC log: 1. Press the [MENU] button until the Main Menu displays. 2. If necessary, press the arrow buttons until the cursor underscores FSC LOG. 3. Press the [SELECT] button.
Running Diagnostic Tests Diagnostics are also available from HP Library & Tape Tools (see HP Library & Tape Tools on page 146). For additional troubleshooting procedures specific to your drive technology, see Drives and Media on page 143. Note Diagnostic tests let you exercise certain aspects of the library’s operation. Tests are listed in Table 12 on page 115. Table 12 20/700 Library Drive Diagnostic Tests Description CLEAN DRIVE This function is not a test.
Running Drive Diagnostic Tests To run a diagnostic test on a drive: 1. Ensure the library is not in use. 2. Press the [MENU] button until the Main Menu displays. 3. Press the arrow buttons until the cursor underscores DIAGNOSTICS. 4. Press the [SELECT] button. The panel displays the Main Diagnostics Menu. 5. Press the arrow buttons until the cursor underscores DRIVE DIAGNOSTICS. 6. Press the [SELECT] button. The screen will display a list of installed drives. 7.
Running a Get-Put Loop During a Get-Put loop, the hand loads and unloads a cartridge from a storage cell. This tests the functionality of the hand assembly. To run a Get-Put loop: 1. Ensure the library and drives are not in use. 2. Press the [MENU] button until the Main Menu displays. 3. Press the arrow buttons until the cursor underscores DIAGNOSTICS. 4. Press the [SELECT] button. The panel displays the Main Diagnostics Menu. 6. Press the [SELECT] button. The Get-Put Mode screen will appear. 7.
Operating in Demo Mode With the library in Demo Mode (demonstration mode), the hand takes a data cartridge from a storage cell, moves the cartridge, and places the cartridge back into a different storage cell. Caution Audit update required: If DEMO MODE is interrupted, Get-Put Loop operations will become disrupted, and cartridges may not be returned to their original locations. When DEMO MODE completes, you must IPL to re-audit the library, and your backup software applications .
8. Press the [SELECT] button. 9. You will be prompted to confirm that you want the library in Maintenance Mode (offline) before beginning the test (ARE YOU SURE?). Confirm this by pressing the [SELECT] button. (You may press the [MENU] button to abort.) 10. Wait until the test completes. The screen will display TEST COMPLETE or, if a problem occurred, an FSC code. 11. Press the [RESET] button to reset the library.
Powering off the Library To power off the library: 1. Ensure that the library and drives are not in use. 2. Press down on the switch or switches (circuit breakers) behind the right front door of the tape library.
Manual Operation The following section describes operations you can perform manually when the tape library is not in use. When the library is inactive, you might have to: Open the front door ■ Move the robot ■ Locate a cartridge in the storage cells ■ Remove a cartridge from the hand ■ Mount a cartridge in a drive ■ Dismount a cartridge from a drive Before starting any of these tasks, you must take precautions against electrostatic discharge (ESD).
Opening the Library Front Doors You must open the front doors to perform manual operations. Refer to Figure 32 on page 123 as you perform this procedure. 1. Make sure all jobs have ended and that the tape library is offline. 2. Open the tape library right front door by pulling on the left side of the door. 3. Open the tape library left front door by using a latch key to unlock both locks. Turn the key counter clockwise to unlock them, then pull open the door.
Figure 32 Opening the Access Doors Chapter 4 H_65125 Chapter 4 Manual Operation 123
Moving the Robot After you open the tape library doors, you might need to move the robot to make it easier to access the cartridges or the drives. Read and observe the following caution before you attempt to move any portion of the robot. Caution Potential equipment damage: To prevent damaging the hand or Z-carriage, make sure the reach mechanism on the hand is fully retracted before moving any part of the robot. Push the gripper mechanism into the retracted position.
Raising and Lowering the Hand-camera Assembly If you need to raise or lower the hand, slowly and carefully move it by placing your fingers on the hand-camera assembly as shown in Figure 33 on page 125.
Rotating the Z-column If you need to rotate the Z-column, grasp it and carefully rotate it, as shown in Figure 34 on page 126. The Z-column does not rotate a full 360 degrees. If the column meets resistance and stops before reaching the desired position, it has contacted a stopping mechanism. Do not force it. Rather, rotate the column in the opposite direction.
Locating a Cartridge in the Storage Cells Figure 3 on page 21 and Figure 4 on page 22 show the locations of the panels, rows, and columns of the cartridge storage cells in the library. The decal at the top of each column also provides location information. To remove a cartridge from a storage cell, slide out the cartridge. Removing a Cartridge from the Hand If the library loses power or goes offline, a cartridge might be left in the hand.
Figure 35 Extending the Gripper C65054 128 Manual Operation Chapter 4
Figure 36 Removing a Cartridge from the Hand Chapter 4 C65101 Caution Chapter 4 Heated components: If the robot has been active, the solenoid switch might be hot to the touch. Wait for the solenoid to cool before touching it.
3. Hold the solenoid on top of the reach mechanism with one hand and grasp the cartridge with the other. Rotate the solenoid switch clockwise until the cartridge is released from the gripper, as shown in Figure 36 on page 129. Caution Potential equipment damage: Make sure the gripper mechanism is fully retracted. If it is left extended and you turn the robot, the gripper mechanism will strike a storage cell.
Loading/Unloading Cartridges Manually When the library is offline, you can—after taking adequate precautions—load a cartridge into a drive or unload a cartridge from a drive. The following pages provide manual load and unload procedures for DLT, Ultrium, and 9840 drives. Note If you manually load any cartridges into a drive, you should manually unload them from the drive when the drive’s operation is finished. Place them into a cell or remove them from the library.
To load a cartridge into a DLT drive: 1. Open the tape library right front door by pulling on the left side of the door. 2. Open the library left front door by using a latch key to unlock both locks. See Figure 32 on page 123. Turn the key counter clockwise to unlock them, then pull open the door. 3. Locate the cartridge (see Locating a Cartridge in the Storage Cells on page 127). 4. Make sure the DLT handle is up (see Figure 37 on page 133) and the Operate Handle indicator is steadily on.
Figure 37 DLT Drive with Load Handle 1 2 Chapter 4 4 3 5 4 7 C65232 1 Cartridge hook (up) 5 Cartridge hook (down) 2 Hub (up) 6 Hub (down) 3 Handle (down) 7 Handle (up) 4 Operate handle indicator Chapter 4 Manual Operation 133
Caution Potential equipment damage: You must insert the cartridge properly or you will damage the drive. Use only DLT cartridges for DLT drives. Make sure the cartridge has a readable VOLSER label. 5. Hold the cartridge so that the VOLSER label is facing you and the write protect switch is on the right side of the cartridge, as shown in Figure 38 on page 134. 6. Insert the cartridge into the drive and push the cartridge into the back of the drive until it is firmly seated. 7.
Unloading a Cartridge from a DLT Drive To unload a cartridge from a DLT drive: 1. Ensure the drive is not in use. 2. Open the tape library right front door by pulling on the left side of the door. 3. Open the library left front door by using a latch key to unlock both locks. See Figure 32 on page 123. Turn the key counter clockwise to unlock them, then pull open the door. 4. Locate the desired drive. 6. Wait (about 12 seconds) for the Operate Handle indicator to remain steadily on. Caution 7.
Loading a Cartridge into an Ultrium Drive To load a cartridge into a Ultrium drive: 1. Ensure that the drive is not in use. Caution Possible equipment problem: You must open the library’s front door before attempting to manually mount a cartridge to an Ultrium drive. A unique communication between the library and drive prepares the drive for manual operation. 2. Open the tape library right front door by pulling on the left side of the door. 3.
5. Insert the cartridge into the Ultrium drive using the direction shown in Figure 39 on page 137.
Unloading a Cartridge from an Ultrium Drive To unload a cartridge from an Ultrium drive: 1. Ensure that the drive is not in use. 2. Open the tape library right front door by pulling on the left side of the door. 3. Open the tape library left front door by using a latch key to unlock both locks. See Figure 32 on page 123. (Turn the key counter clockwise to unlock them, then pull open the door.) 4. Press the [Unload] button on the front panel of the drive.
Loading a Cartridge into a 9840 Drive To load a cartridge in a 9840 drive: 1. Ensure that the drive is not in use. 2. Open the tape library right front door by pulling on the left side of the door. 3. Open the library left front door by using a latch key to unlock both locks. See Figure 32 on page 123. Turn the key counter clockwise to unlock them, then pull open the door. 4. Locate the cartridge (see Locating a Cartridge in the Storage Cells on page 127). 6.
Figure 40 Loading a Cartridge into the 9840 Drive C65138 140 Manual Operation Chapter 4
Unloading a Cartridge from a 9840 Drive To unload a cartridge from a 9840 drive: 1. Ensure that the drive is not in use. 2. Open the tape library right front door by pulling on the left side of the door. 3. Open the tape library left front door by using a latch key to unlock both locks. See Figure 32 on page 123. (Turn the key counter clockwise to unlock them, then pull open the door.) 4. Press the [Unload] switch on the front panel of the drive.
Returning the Library to Online Status To return the tape library online for automated operations: 1. Refer to your specific drive publications for instructions on making the drives ready. For a DLT drive, make sure the Operate Handle light is on and the handle is up. Note If you manually load any cartridges, you must manually unload them and store them in a storage cell or remove them from the library. 2. Close and lock the tape library doors. The robot will perform an audit of the cells. 3.
A Drives and Media Appendix Overview This appendix describes information about the following: ■ General Usage on page 144 ■ HP Ultrium Drives and Tape Cartridges on page 149 ■ DLT Drives and Tape Cartridges on page 161 ■ 9840 Drives and Tape Cartridges on page 175 Appendix Overview 143
General Usage Electrostatic Discharge (ESD) and Other Precautions Tape drives contain very sensitive electrical components. It is important to follow the proper procedures to prevent electrostatic discharge (ESD), which could result in damage to the product. Failure to take proper precautions could lead to intermittent failures or premature hard failures. Use the following general precautions when handling tape drives: ■ Use a properly installed anti-static mat on your work surface.
Use the following general precautions when handling tape cartridges: ■ Do not carry cartridges loosely in a container that exposes them to unnecessary physical shock. Dropping or bumping cartridges may dislodge and damage internal components. ■ Store each cartridge vertically in its protective case until needed. Choose a clean environment that duplicates the conditions of the room in which it is used. ■ Make sure that the cartridge has been in its operating environment for at least 24 hours before use.
Mixed Media HP Tape Libraries have a mixed media feature that allows the use of different drive technologies within the same library. Some considerations when using mixed media: ■ Your backup software application needs to support mixed media in order to take advantage of this feature. ■ HP Library & Tape Tools version 2.2 or greater is required for diagnostic support. Media Migration Utilities and services are available to assist you in migrating from one drive technology to another where possible.
Figure 41 HP L&TT Media Migration Utility Appendix A Note Before using the media migration utility in HP Library & Tape Tools, ensure that the source media is write-protected. This utility does not provide any library control. You must manually load media into the selected drives, or by using the Web-Based Library Administrator or your backup software utility. For more information on using HP Library & Tape Tools for media migration, refer to www.hp.com/support/tapetools.
Service Providers Vogon International provides migration, recovery, and forensic services with offices in the United kingdom, Germany, and the United States. Vogon offers a standard service and a fast track service that generally has a 50% quicker turnaround time from the standard service. Prices vary depending on the complexity of the service requested. Vogon International Ltd 148 General Usage Web address www.vogon-international.
HP Ultrium Drives and Tape Cartridges HP Ultrium Drive and Media Specifications Table 3 Ultrium Drive Specifications Specifications Description HP Ultrium Performance Read/write transfer rate: (maximum sustained) ■ Non-compressed mode: 15 MB/second ■ Compressed (2:1 typical): 30 MB/second 80 MB/second Average access time 90 seconds Loading time 25 seconds (maximum) Unloading time 13 seconds (maximum) Interface type ■ Low-Voltage Differential (LVD) Ultra 2 Wide SCSI ■ High-Voltage Differenti
Table 4 Ultrium Media Specifications Characteristic Ultrium Media Formatted capacity 200 GB (2:1 typical compression) Basic description 0.5 inch (metal particle) Tape length 580 meters (1903 feet) Cartridge dimensions 10.2 x 10.5 x 2.2. cm (4.02 x 4.15 x 0.85 in) Shelf life 30 years Cartridge life 1,000,000 passes 20,000 loads/unloads Cleaning cartridge life 15 uses Environmental Cartridge storage environment (archive)1.
Note Only use approved Ultrium cleaning cartridges with HP Ultrium tape drives. For data cartridges, only use those specified as having met Ultrium standards. Approved media will have the Ultrium format trademark (see Figure 42 on page 151), which indicates that the media has passed Ultrium format compliance testing. For best results, always use HP branded media.
Using HP Ultrium Cartridges In addition to the information provided in this manual, refer to the documentation provided with your HP Ultrium media for more information. Caution HP Ultrium tape drives require special cleaning cartridges and data cartridges formatted specifically for HP Ultrium. To avoid damage to your tape drive, it is critical to use appropriate cleaning cartridges and properly formatted data cartridges. A unique feature of Ultrium tape cartridges is LTO-Cartridge Memory (LTOCM).
Write-Protecting Ultrium Cartridges Each cartridge has a sliding write-protect switch. Using the write-protect switch ensures data safety for files that have been previously written to tape, preventing additional files from being written to that tape. To change the write-protect setting, slide the red tab on the base of the cartridge (Figure 43 on page 153): ■ Right to prevent data from being written to the cartridge.
Using Ultrium Cartridge Bar Code Labels Make it a practice to use bar code labels on your tape cartridges. Your host software may need to keep track of the following information and the associated bar code: ■ Date of format or initialization ■ Cartridge owner (such as a group or department) ■ Storage purpose Note If the host software does not keep track of this information, create a method for doing so.
Figure 44 Ultrium Cartridge Recessed Area Appendix A Caution The bar code label should be applied with the alphanumeric portion facing the hub side of the tape cartridge (Figure 44 on page 155). Never apply multiple labels onto a cartridge, as extra labels can cause the cartridge to jam in a tape drive. Do not apply labels onto the top, bottom, sides, or back of the cartridge as this may cause damage to the tape drive or interfere with reliable operation.
To ensure successful operation of your tape library, place the bar code label entirely within this area, ensuring that no part of the label is outside of the recessed area (Figure 45 on page 156). Figure 45 Proper Ultrium Label Position Note You can order additional bar code labels if needed. For bar code ordering information, see Ordering Tape Cartridges on page 193 as well as the information that came with your tape library.
Using Ultrium Cleaning Cartridges Only use appropriately formatted data cartridges and HP Ultrium cleaning cartridges. In general, replace cleaning cartridges after fifteen uses. Marking the label on the cleaning cartridge after each use will help you keep track of the number of uses. Caution Excessive use of the cleaning cartridge can cause unnecessary wear on the drive head. The tape library operator panel will display a message when the cleaning cartridge needs to be replaced.
Troubleshooting HP Ultrium Drives This section describes troubleshooting information for Ultrium drives, including: ■ Rewinding/Removing a Stuck Tape ■ Ultrium Cleaning Issues ■ LTO-Cartridge Memory (LTO-CM) Issues Refer to Running Diagnostic Tests on page 115 for information on troubleshooting library operation or other problems you may encounter. If you experience problems not covered by this manual, contact your support representative.
Ultrium Cleaning Issues Table 5 on page 159 describes potential issues with cleaning cartridges and how to resolve them. Table 5 Ultrium Cleaning Issues Problem A brand new data cartridge is used and the library’s operator panel indicates to clean the drive. Solution ■ Clean the outside of the data cartridge using a damp, clean, lint-free cloth. ■ Clean the drive using the drive cleaning procedure on page 112.
LTO-Cartridge Memory (LTO-CM) Issues The LTO-CM stores information that is normally stored in the header at the beginning of the tape, including identification and usage information such as the number of times the cartridge has been loaded, when it was last cleaned, and error logs. If the LTO-CM becomes damaged, you may experience difficulty with the cartridge. Table 6 LTO-CM Issues Problem Cause Solution A new data cartridge that is write-enabled is rejected by the drive.
DLT Drives and Tape Cartridges Caution Potential cartridge damage: Tape temperatures above 49° C (120° F) might damage the tapes. If during storage or transportation a cartridge has been exposed to conditions exceeding the above values, before using the cartridge, keep the cartridge within those operating environment specifications for at least as long as the time that the cartridge exceeded the specifications, up to two hours. Make sure that the cartridge has no moisture on it.
DLT Drive and Media Specifications Table 7 DLT Drive Specifications Description DLT 8000 Performance Read/write transfer rate: (maximum sustained, DLT Type IV media) ■ Non-compressed mode: 6.0 MB/second ■ Compressed (2:1 typical): 12.
Table 8 DLT Media Specifications Characteristic Formatted capacity DLT Type IV Media DLT 8000 format: ■ 40 GB (non-compressed) ■ 80 GB (2:1 typical compression) 0.5 inch (metal particle) Tape length 557 meters (1828 feet) Cartridge dimensions 10.4 x 10.4 x 2.5 cm (4.1 x 4.1 x 1.
Note You can also use DLT Type IIIXT media, though it has a significantly reduced capacity and performance compared to DLT Type IV media. Using DLT Tape Cartridges In addition to the information provided in this manual, refer to the documentation provided with your DLT media for more information. Caution DLT tape drives require special cleaning cartridges and data cartridges formatted specifically for DLT.
To check the leader position: 1. Press in the door lock (item C in Figure 46 on page 165) to release the cartridge door. 2. While pressing in the door lock, push the tab down to open the door. Be careful not to touch the tape after opening the door. — Verify that the spring-loaded hub (item B in Figure 46 on page 165) is centered within the circular opening on the bottom of the tape cartridge. Gently press the hub and make sure that it springs back into place.
Do NOT Use DLT Cartridges with: ■ Tape or leaders that have been touched with bare fingers (may transfer oils to the tape head). ■ Labels used on the top, bottom, sides, or back of the cartridge. Use the label slot only. Caution 166 DLT Drives and Tape Cartridges Always discard damaged tape cartridges. If a defective tape cartridge is loaded into a tape drive, it may in turn damage the drive, potentially requiring drive replacement.
Write-Protecting DLT Cartridges Each cartridge has a sliding write-protect switch. Using the write-protect switch ensures data safety for files that have been previously written to tape, preventing additional files from being written to that tape. To change the write-protect setting, move the write-protect switch (Figure 47 on page 167): ■ Left to prevent data from being written to the cartridge. The orange indicator on the cartridge is visible when the write-protect switch is in the “ON” position.
Using DLT Cartridge Bar Code Labels Make it a practice to use bar code labels on your tape cartridges. Your host software may need to keep track of the following information and the associated bar code: ■ Date of format or initialization ■ Cartridge owner (such as a group or department) ■ Storage purpose Note If the host software does not keep track of this information, create a method for doing so.
Caution Do not apply labels onto the top, bottom, sides, or back of the cartridge as this may cause damage to the tape drive or interfere with reliable operation. Figure 48 Proper DLT Label Position Appendix A Note Appendix A You can order additional bar code labels if needed. For bar code ordering information, see Ordering Tape Cartridges on page 193 as well as the information that came with your tape library.
Using DLT Cleaning Cartridges DLT drives should only be cleaned if CLEAN NEEDED displays on the tape library status screen. Only use the appropriate DLT cleaning cartridges. In general, replace DLT cleaning cartridges after twenty uses. Marking the label on the cleaning cartridge after each use will help you keep track of the number of uses. Caution Excessive use of the cleaning cartridge can cause unnecessary wear on the drive head.
Troubleshooting DLT Drives This section describes troubleshooting information for DLT drives, including: ■ Rewinding/Removing a Stuck Tape ■ DLT Cleaning Issues ■ Cleaning Light Issues ■ Media Issues Refer to Running Diagnostic Tests on page 115 for information on troubleshooting library operation or other problems you may encounter. If you experience problems not covered by this manual, contact your support representative.
DLT Cleaning Issues Table 9 on page 172 describes potential issues with cleaning cartridges and how to resolve them. Table 9 DLT Cleaning Issues Problem Solution A brand new data cartridge is used and the library’s operator panel indicates to clean the drive. ■ Clean the outside of the data cartridge using a damp cloth. ■ Clean the drive using the drive cleaning procedure on page 112.
Table 10 DLT Cleaning Light Issues Cause Contamination by loose debris Contamination by head staining. (Caused by adhesion of chemicals that are present in the tape media to the head surface.) Temperature and humidity Non-acclimated media Wrong tape format Abnormal build up of head debris. (Frequent load/unload operations with minimal tape reading or writing can cause this condition.) Bad/defective/contaminated media Avoid by ensuring the drive is operated in a clean, contaminationfree environment.
Media Issues Table 11 on page 174 describes potential issues with media and how to resolve them. Table 11 Media Issues Problem Solution Cannot load tape into drive. Ensure your media and format type matches your drive type. (See Using DLT Tape Cartridges on page 164.) Tape has circular wear patterns around the hub. The drive hub may not be engaging the tape hub properly. Discard the tape and contact your support representative. Drive rejects tape load. Retry the operation.
9840 Drives and Tape Cartridges 9840 Drive and Media Specifications Table 12 9840 Drive Specifications Description 9840 Performance 10 MB/second Burst transfer rate 40 MB/second Average access time 11 seconds Loading time 4 seconds Unloading time 5 seconds (not including rewind time) Interface type Ultra SCSI Environmental Operating environment1 Temperature Relative humidity Wet-bulb temperature Appendix A 15.6° to 32.2° C (60° to 90° F) 20% to 80% 26° C (78.
Table 13 9840 Media Specifications Characteristic Capacity 9840 Media ■ 20 GB uncompressed ■ 40 to 80 compressed Note: Compression ratio depends on many variables, including the environment, operating system, and data characteristics. Typical compression with Enhanced LZ-1 is 4:1. Basic description 0.5 inch (metal particle) Tape length 271 meters (889 feet) Cartridge dimensions 125 x 109 x 25.88 mm (4.92 x 4.29 x 1.
Table 13 9840 Media Specifications Characteristic 9840 Media Environmental Cartridge shipping environment (unrecorded)1 Temperature Relative humidity Wet-bulb temperature -23° to 49° C (-10° to 120° F) 5% to 80% 26° C (78.8° F) maximum Cartridge shipping environment (recorded)1 Temperature Relative humidity Wet-bulb temperature The shipping environment must not exceed the limit of the storage environment, archive or non-archive, for longer than 10 days.
Using 9840 Tape Cartridges In addition to the information provided in this manual, refer to the documentation provided with your 9840 media for more information. Figure 49 9840 Cartridge Components 2 1 3 4 C65007 1 Customer label 3 Write-protect switch 2 Access door 4 Volume label and media type labels (Media: “R” = data, “U” = cleaning) Caution 178 9840 Drives and Tape Cartridges Tape damage: Do not degauss a 9840 tape cartridge. A servo track is written on the tape at the factory.
Maintaining 9840 Cartridges Make it a practice to visually inspect your tape cartridges when loading or removing them from your tape library. Taking a few minutes to check the condition of your cartridges will lower the risk of repeated failures and help ensure uninterrupted backup. For general precautions when using tape cartridges, see page 144. In addition, do not apply more than one label onto the tape cartridge, as extra labels may cause cartridges to jam in the tape drive.
Write-Protecting 9840 Cartridges You can set the write-protect switch so the cartridge is write-enabled. Slide the switch to the left to write-enable the tapes. In this position, the drive can write as well as read data. This setting is recommended when inserting cartridges into the tape library. You can set the write-protect switch so that the cartridge is read-only (nothing can be written on the tape). Slide the switch to the right.
Using 9840 Cartridge Bar Code Labels Make it a practice to use bar code labels on your tape cartridges. Your host software may need to keep track of the following information and the associated bar code: ■ Date of format or initialization ■ Cartridge owner (such as group or department) ■ Storage purpose Note If the host software does not keep track of this information, create a method for doing so. Note You can order additional bar code labels if needed.
Troubleshooting 9840 Drives This section describes general troubleshooting information for 9840 tape drives and media. Table 14 Troubleshooting 9840 Issues Problem Solution Cleaning Issues Cleaning cartridge ejects immediately without performing a clean operation and the library status screen displays EXPIRED. The cleaning cartridge has reached its end of life. Discard and replace with a new cleaning cartridge. Clean operations failed. ■ Retry the operation. ■ Try a different cleaning cartridge.
Table 14 Troubleshooting 9840 Issues Problem Solution Media Issues Tape cartridges continue to get stuck in a specific drive. ■ The drive is defective and must be replaced. Contact A specific tape cartridge continues to fail most or all operations. ■ Test the tape on another drive. your service representative. If the tape fails on a different drive, then the tape is most likely defective.
184 9840 Drives and Tape Cartridges Appendix A
Library Elements and Diagrams B Appendix Overview This appendix provides wall diagrams of the tape library elements for model 20/700. It also contains an illustration of the MPC logic card and an overall diagram of the library. The wall diagrams depict the SCSI element locations for all cell locations. The locations are noted at the top of the columns in hexadecimal (denoted by the “h” at the end of the number) and decimal. The drive types and locations will vary with your tape library options.
Figure 50 Tape Library Elements - 1 CAP, 1 Drive Column 186 Appendix Overview Appendix B
Figure 51 Tape Library Elements - 1 CAP, 2 Drive Columns Appendix B Appendix B Appendix Overview 187
Figure 52 Tape Library Elements - 2 CAPs, 1 Drive Column 188 Appendix Overview Appendix B
Figure 53 Tape Library Elements - 2 CAPs, 2 Drive Columns Appendix B Appendix B Appendix Overview 189
190 Appendix Overview Appendix B
Customer Support C Registering Your Product Registering your product ensures fast and easy access to Hewlett-Packard Customer Support. ■ HP registration web site: http://www.register.hp.
Supplies and Accessories A full range of supplies may be ordered through a Hewlett-Packard authorized dealer or sales office, or through HP Parts Direct. ■ Call 1-800-752-0900 (North America only) for the location of the nearest authorized Hewlett-Packard dealer. To phone HP Direct, call 1-800-538-8787 (North America only) or write to HP Direct at the following address: HP Direct Hewlett-Packard ATTN: Mail Order P.O.
Ordering Tape Cartridges Tape Cartridges For a list of tape cartridges and their part numbers, see Table 15 on page 194. It is recommended that you use HP Ultrium and HP DLT tape cartridges in your HP Surestore Tape Library. These can be purchased directly from HP as stated above. For 9840 tape cartridges, orders can be placed: ■ Through the Imation website at www.imation.
Table 15 Tape Cartridge Part Numbers Drive Type Part Number Ultrium ■ HP Data Cartridges C7970A (100 GB) C7971A (200 GB) ■ HP Ultrium Universal Cleaning Cartridge C7978A DLT ■ HP Data Cartridge C5141F (40/70/80 GB) ■ HP Cleaning Cartridge C5142A 9840 ■ Data Cartridge (Dependent upon where you make your purchase.
Ordering Bar Code Labels Ultrium Bar Code Labels Ensure that you use HP qualified bar code labels only. Contact an HP authorized dealer or sales representative for current compatibility and availability. You can order Ultrium bar code labels through the following supplier: ■ Colorflex: —Website: http://www.colorflex.com —Phone: (800) 522-3528 (800-LABEL2U) Table 13 on page 195 lists part numbers for Colorflex bar code labels.
DLT Bar Code Labels Ensure that you use HP qualified bar code labels only. Contact an HP authorized dealer or sales representative for current compatibility and availability. You can order DLT bar code labels through the following supplier: ■ Colorflex: —Website: http://www.colorflex.com —Phone: (800) 522-3528 (800-LABEL2U) Table 14 on page 196 lists part numbers for Colorflex bar code labels.
9840 Bar Code Labels Ensure that you use HP qualified bar code labels only. Contact an HP authorized dealer or sales representative for current compatibility and availability. You can order 9840 bar code labels through the following supplier: ■ Colorflex: —Website: http://www.colorflex.com —Phone: (800) 522-3528 (800-LABEL2U) Table 15 on page 197 lists part numbers for Colorflex bar code labels.
Information Needed for Support Before contacting your support representative, please have the following information ready: ■ Model number of your library ■ Serial number ■ Drive type(s) ■ Error codes and error code qualifiers ■ Revision number for library and drive firmware ■ Brand and model of your host computer ■ Brand and model of your SCSI or host adapter ■ Library drivers and backup application software that you are using and the version number(s) Backup Software Support While the library product its
Safety & Regulatory Information D Rack Safety and Precautions WARNING Exercise caution when moving the library. Avoid rolling the library on rough or uneven surfaces. The library should be moved with at least two people. Caution Potential equipment damage: Do not exceed the maximum allowable weight (136 kg [300 lb]) and U-height (13U) for equipment in the rack area of this library.
Observe the following safety and handling precautions when you are installing equipment into the library’s rack: ■ Ensure that the equipment has UL listing (listing by Underwriters’ Laboratories), CSA certification (certification by the Canadian Standards Association), and CE compliance (compliance with the European Council’s directives and standards). ■ Understand that the library does not supply power to the rack area. So ensure that the rack-mounted equipment has an adequate power source.
Electrostatic Discharge Damage Prevention Before you touch any internal components in the library, including drives, you must take precautions against electrostatic discharge (ESD). Caution Components are sensitive to static electricity: Even a small electrostatic discharge can damage an electrical component that is inside the library. A damaged component might not fail immediately, but over time, it will become worse and might eventually cause an “intermittent” problem.
Regulatory Notices Please read the following compliance and caution statements for this product. Caution Potential equipment damage: Cables that connect peripherals must be shielded and grounded; refer to cable descriptions in the instruction manuals. Operation of this equipment with cables that are not shielded and not correctly grounded might result in interference to radio and TV reception.
Japanese Compliance Statement The following compliance statement in Japanese pertains to VCCI EMI regulations: English translation: This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required to take corrective actions.
Internal Code License Statement NOTICE INTERNAL CODE LICENSE PLEASE READ THIS NOTICE CAREFULLY BEFORE INSTALLING AND OPERATING THIS EQUIPMENT. THIS NOTICE IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR ENTITY), THE END USER, AND STORAGE TECHNOLOGY CORPORATION (“STORAGETEK”), THE MANUFACTURER OF THE EQUIPMENT. BY OPENING THE PACKAGE AND ACCEPTING AND USING ANY UNIT OF EQUIPMENT DESCRIBED IN THIS DOCUMENT, YOU AGREE TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT.
interoperability when such information is not otherwise readily available); or (iii) sublicense, assign, or lease the Internal Code or permit another person to use such Internal Code, or any copy of it. If you need a backup or archival copy of the Internal Code, StorageTek, or your authorized StorageTek distributor or reseller, will make one available to you, it being acknowledged and agreed that you have no right to make such a copy. 10.
206 Internal Code License Statement Appendix D
Glossary glossary A audit A part of the tape library IPL sequence that catalogs all tape cartridge locations. This data is retained in the MPC card memory. Host audit—A host request to catalog the tape cartridges of a tape library by SCSI element or tape library number, panel, row, column. automatic mode A relationship between a tape library and all attached hosts. Tape libraries operating in automatic mode handle cartridges without operator intervention.
configuration CPCI CSE port The physical description of a tape library, listing the panel types, cartridge capacity, type of host connection, and number of tape drives. Compact Peripheral Component Interconnect. A port on the MPC card for loading 3.00 or later firmware. D DHCP diagnostic tests dynamic host configuration protocol (DHCP) DNS See dynamic host configuration protocol.
I initial program load (IPL) A process that activates a machine reset and loads system programs to prepare a computer system for operation. Processors having diagnostic programs activate these programs at IPL execution. L LTO Linear Tape-Open, an open specification for tape storage devices. M manual mode A relationship between an tape library and all attached hosts.
robot Electro-mechanical device for locating and moving cartridges. S SER1 For pre-3.00 firmware, the port on the MPC card used for command line interface—running diagnostic tests, clearing of FSC log—through a laptop at 38,400 baud rate. Unused for post-3.00 firmware. servo Device that uses closed-loop feedback to govern physical positioning. small computer systems interface (SCSI) SNMP A type of data or control interface between the tape library/ tape drives and host.
volume Magnetic tape cartridge. W Web-Based Library Administrator A web-based interface that monitors library activity and allows modification of the library configuration. Z Z-column The column that allows the hand mechanism in the tape library to move vertically.
212 Glossary
index Numerics C 9840 CAP (cartridge access port) description 26 exporting cartridges 111, 112 importing cartridges 107 magazine numbering 99 bar code labels 181 cleaning cartridges 181 maintaining cartridges 179 specifications 175 troubleshooting drives 182– 183 unloading a cartridge 141 using cartridges 178– 181 write-protecting 180 9840 cartridge bar code labels 196, 197 A address ranges 71 agreement, internal code 204 auto clean, definition 30 automated mode definition of 29 operating in 94 B
controlling software 28 D data cartridge hub 165 inspecting DLT 164– 165 leader 164 diagnostics HP L&TT 146 diagnostics screen 48 display 34 DLT bar code labels 196 inspecting media 164– 165 loading a cartridge 132 specifications 162 troubleshooting drives 171– 174 unloading a cartridge 135 DNS (Domain Name Service) setting for network configuration 79 doors, opening 122 drive configuration screen 53 drive information screen 45 drives 9840 26 troubleshooting 182– 183 configuration screen, explained 76
definition of 29 operating in 121 operator panel DLT 70 optional PDU 60 media inspecting 164– 165 general precautions 144 hub 165 migration 146 tape leader 164 menu 42 mixed media 146 modes, library operating 29 N description of 34 entering configuration data P power switch drive 63 tape library 60 power-off procedure 120 power-on procedure 68 precautions 144 network R O rack-mounting safety 199 registering the library 191 robot components 16 moving manually 124 configuration 79 gateway addres
specifications 149 troubleshooting drives 158– 159 using cartridges 152– 157 write-protecting cartridges 153 Unix-based workstation RISC System/6000 71 SPARC 71 unloading 9840 cartridge 141 DLT cartridge 135 W warning rack equipment in library 199 warning statement, Taiwan 203 Warranty 3 warranty 192 Web password 75 Web-Based Library Administrator configuration 90 feature described 28 Web password 75 write-protecting 9840 180 Z Z-column, moving 126 216
Copyright © 2002 Hewlett-Packard Company Printed in U.S.A. Edition 05/2002 www.hp.
