HP Scanjet 4370 Photo Scanner User's Manual
HP Scanjet 4370 User's Manual
Copyright and license © 2005 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Contents 1 2 3 4 5 User's Manual How to use the scanner.......................................................................................2 Scanner setup and initialization .............................................................................2 Where to get additional information .......................................................................2 How to use the HP Image Zone software ..............................................................2 Front panel and accessories overview ..
1 How to use the scanner This manual describes how to use the HP Scanjet 4370 Photo Scanner and its accessories, resolve installation problems, and reach customer support. Scanner setup and initialization To set up your scanner and install the scanning software, see the setup poster shipped with your scanner. Where to get additional information More information about the scanner and software can be found in the onscreen Help.
Front panel and accessories overview This section presents an overview of the scanner front panel and the transparent materials adapter (TMA). Front panel buttons Icon Feature name Description Scan button Scans pictures, graphics, documents, or objects. Scan Film button Scans transparent positives (such as 35 mm slides) and negatives. Scanning film requires that you use the transparent materials adapter (TMA) located on the underside of the scanner lid.
Chapter 1 To start the HP Solution Center: 1. 2. Do one of the following: a. On the Windows desktop, double-click the HP Solution Center icon. b. On the taskbar, click Start, point to Programs or All Programs, point to HP, and then click HP Solution Center. If you have installed more than one HP device, click the tab for the scanner. The HP Solution Center shows only the functions, settings, and support options that are appropriate for the selected HP device.
Note If you want to preview scans before they are sent to their destination, select Show Preview in the HP Scanning dialog box. Also see Preview a scanned image in the onscreen Help. 1. Place the original face down on the scanner glass, as indicated by the reference marks, and then close the lid. 2. Press the Scan button ( ). The HP Scanning dialog box appears. Click Scan. When the scan is finished, place an item on the scanner glass and then click Scan to scan another picture, or click Done.
Chapter 1 Note If you want to preview scans before they are sent to their destination, select Show Preview in the HP Scanning dialog box, or begin your scan from the HP Solution Center. Also see Preview a scanned image in the onscreen Help. 1. Place the original face down on the scanner glass, as indicated by the reference mark. 2. 3. Press the Scan button ( ). The HP Scanning dialog box appears.
Scan film This section contains information about using the transparent materials adapter (TMA) to scan positives, including 35 mm slides, and negatives. For tips about scanning film, see Tips for scanning transparent items. Scan positives (such as 35 mm slides) The transparent materials adapter (TMA) in this model enables you to scan as many as two 35 mm slides at one time, depending on orientation. To scan 35 mm slides, use the slide holder that is part of the built-in TMA. 1. 2. 3. 4.
Chapter 1 The scan is sent to the destination selected in the HP Scanning dialog box. 10. When finished, remove the slides. Place the negative strip holder back into the scanner lid for convenient storage. Scan negatives To scan 35 mm negatives, use the negative strip holder. The negative strip holder is stored within the slide holder that is part of the built-in transparent materials adapter (TMA). Note You must use the negative strip holder to scan 35 mm negatives.
7. 8. 9. Click Scan. Follow the instructions on the screen to finish scanning. The scan is sent to the destination selected in the HP Scanning dialog box. When finished, remove the negative strip. Place the negative strip holder back into the scanner lid for convenient storage.
Chapter 1 Note If you select E-mail, you can change the file type and save options. For more information about HP Instant Share, see the onscreen Help for HP Instant Share. For more information, see Where to get additional information. 4. 5. Click Scan. When you are finished with all originals, click Done. After you click Done, the software sends the scanned file to HP Instant Share or to your default e-mail program.
2 Care and maintenance Occasional cleaning of your scanner helps ensure higher-quality scans. The amount of care necessary depends upon several factors, including the amount of use, and the environment. You should perform routine cleaning as necessary. For all care and maintenance procedures required for the scanner, please see the Care and maintenance section for your scanner in the onscreen Help. In the HP Solution Center, click Help, and then select the Help section for your scanner model.
3 Troubleshooting This section contains solutions for common problems with the scanner and the transparent materials adapter (TMA). Scanner installation or setup problems This section contains solutions for installation and setup problems. Uninstall and reinstall the software The problem might have occurred because of an incomplete installation. Try uninstalling and then reinstalling the HP Scanning software. To reinstall the HP Scanning software, you must have the HP Image Zone software CD.
(continued) Cable type Action USB cable The USB cable is connected between the scanner and the computer. ● ● Use the cable that was included with the scanner. Another USB cable might not be compatible with the scanner. Ensure that the USB cable is securely connected between the scanner and the computer. For additional USB troubleshooting information, see www.hp.com/support, select your country/region, and then use the search tool to find USB troubleshooting topics.
Chapter 3 The carriage on the scanner will move forward and backward approximately 25 mm (1 inch), and the lamp will turn on. If the carriage does not move and the scanner lamp does not turn on, a problem might exist with the scanner hardware. See Product support. Scanner has stopped working properly If the scanner stops scanning, complete the following steps, in order. After each step, start a scan to see if the scanner is working. If the problem continues, proceed with the next step. 1. 2. 3. 4. 5.
4 Product support Accessibility Web site Customers with disabilities can get help by visiting www.hp.com/hpinfo/community/ accessibility/prodserv/. HP Scanjet Web site Visit www.hp.com for a variety of information: ● ● ● ● ● Learn tips for scanning more effectively and creatively. Gain access to HP Scanjet driver updates and software. Register your product. Subscribe to newsletters, driver and software updates, and support alerts. Purchase scanner supplies.
Chapter 4 while you are in front of your computer and scanner. For faster service, please be prepared to provide the following information: – The scanner model number (located on the scanner) – The scanner serial number (located on the scanner) – The computer operating system – The version of the scanner software (located on the scanner’s CD label) – Messages displayed at the time the situation occurred The applicable conditions for HP phone support are subject to change without notice.
5 Regulatory information and product specifications This section contains regulatory information and product specifications for the HP Scanjet 4370 Photo Scanner and accessories. Scanner specifications Name Description Scanner type Flatbed with transparent materials adapter (TMA) Size 472 mm x 298 mm x 90 mm (18.58 x 11.73 x 3.54 inches) Weight 3.1 kg (6.8 lbs) Scanning element Charged-coupled device Interface USB 2.
Chapter 5 Environmental specifications Disposal of Waste Equipment by Users in Private Household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
