Diagnostic/IPR Media User's Guide PA-RISC Computer Systems B6191-90015a June 1999 © Copyright 1999 Hewlett-Packard Company
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Contents 1. Diagnostic/IPR Media Product Overview Design of the Diagnostic/IPR Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Media Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2. Hardware Support Tools Overview Support Tools Manager (STM) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 5. Using the Diagnostic/IPR Media to Install Diagnostics on Your System Support Tools Manager (HP-UX 9000 Series 800/700) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 EMS Hardware Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 HP Predictive Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 How the Process Works . . . . . . . . . . . . .
Printing History Table 1 June 1999 ..... Edition 1 This printing date and part number indicate the current edition. The printing date changes when a new edition is printed. (Minor corrections and updates which are incorporated at reprint do not cause the date to change.) The part number changes when extensive technical changes are incorporated. New editions of this manual will incorporate all material updated since the previous edition.
About This Manual The Diagnostic/IPR Media performs two functions: • The Diagnostic/IPR Media is the swinstall format distribution media for the following hardware support products for 10.01, 10.10, 10.20, 10.30, and 11.x HP-UX systems; it is also the update format distribution media for the 9.04 and 9.07 HP-UX systems) • Online diagnostics subsystem) • Support Tools Manager (HP-UX 10.x and 11.x)) • EMS Hardware Monitors (HP-UX 10.20 and 11.
Problem Reporting. If you have any problems with the software or documentation, please contact your local Hewlett-Packard Sales Office or Customer Service Center. Reader Comments. We welcome your comments about our documentation. If you have editorial suggestions or recommended improvements for this document, please write to us. You can reach us through e-mail at: hardwaredocs@cup.hp.
Diagnostic/IPR Media Product Overview 1 Diagnostic/IPR Media Product Overview The Diagnostic/IPR Media allows you to diagnose and fix problems when the operating system cannot be booted from the system disk. The Diagnostic/IPR Media runs on minimal hardware, with or without the system disk. The Diagnostic/IPR Media performs two functions: • The Diagnostic/IPR Media is the swinstall format distribution media for the following hardware support products for 10.01, 10.10, 10.20, 10.30, and 11.
Diagnostic/IPR Media Product Overview Design of the Diagnostic/IPR Media Design of the Diagnostic/IPR Media The following subsections discuss the physical layout of the Diagnostic/IPR Media. Media Layout The Diagnostic/IPR Media contains Software Distributor (SD) bundles, which contain all of the online tools to be loaded onto your system, including the following: • Online diagnostics subsystem) • Support Tools Manager (HP-UX 10.x and 11.x)) • EMS Hardware Monitors (HP-UX 10.20 and 11.
Hardware Support Tools Overview 2 Hardware Support Tools Overview The purpose of this chapter is to give a brief high-level overview of the recommended use of HP hardware support tools. This is not intended as a comprehensive troubleshooting guide, nor as a tutorial on the products themselves. It is merely intended as an aid in beginning the process, and in explaining briefly how the various tools can be used.
Hardware Support Tools Overview Support Tools Manager (STM) System Support Tools Manager (STM) System The Support Tools Manager (STM) is an online support tools platform that is currently available on HP9000 series 700 and 800 machines. STM provides automatic configuration mapping, and a set of verifiers, exercisers, information modules, expert tools, utilities, and firmware update tools for various devices on HP-UX systems.
Hardware Support Tools Overview Initial System Loader (ISL) Standalone Environment Initial System Loader (ISL) Standalone Environment The ISL standalone environment consists of the Initial System Loader, ISL-based tools which run directly from ISL, and the Offline Diagnostic Environment (ODE). On most PA-RISC machines, ISL is the first program run after execution of the firmware.
Hardware Support Tools Overview Hardware Support Tools Usage Hardware Support Tools Usage Each one of the products described above plays a role in the overall system troubleshooting strategy. Figure 2-1 contains a simple flow diagram that outlines the intended use of the hardware support tools.
Hardware Support Tools Overview Hardware Support Tools Usage Figure 2-1 Hardware Support Tools Usage Flow Diagram Will the Diagnostic/IPR Media boot? If the machine will not boot to ISL from the main disk, or even if it will boot ISL, but still won't boot the OS, the user has little choice but to either start swapping suspect hardware, using the error codes displayed on the front panel LEDs and console error messages for guidance, or attempt to boot from the Diagnostic/IPR Media.
Hardware Support Tools Overview Hardware Support Tools Usage influenced by the type of machine that is having the problem and the error symptoms. If the user is troubleshooting a high-end server with many Field Replaceable Units (FRUs), it is usually beneficial to use the Diagnostic/IPR Media approach to try and isolate the most likely failing FRU.
Using the Diagnostic/IPR Media to Run Offline Diagnostics 3 Using the Diagnostic/IPR Media to Run Offline Diagnostics The Offline Diagnostics Environment (ODE) consists of a Test Controller (TC), a System Library (SysLib), and any number of Test Modules (TMs), all resident on the Diagnostic/IPR Media in the LIF. It provides you with a consistent interface for executing the ISL-based support tools from the Diagnostic/IPR Media, in the event that your system is offline.
Using the Diagnostic/IPR Media to Run Offline Diagnostics NOTE Changes to Offline Diagnostics as of June 1999 (IPR 9906): • The UPDATE utility for ODE has been replaced by FUPDATE. FUPDATE is backward compatible with existing computer systems • For 64-bit systems like N-Class, there will be a different version of the offline diagnostic programs. The 64-bit version will have a “2” appended to its name. For example, the 64-bit version of MAPPER is MAPPER2.
Using the Diagnostic/IPR Media to Run Offline Diagnostics How to Run ODE's Command Line Interface How to Run ODE's Command Line Interface To start ODE's command line interface, do the following: 1. If you are at the PDC prompt (e.g., BOOTADMIN>), type search for a list of bootable devices: BOOTADMIN>search 2. Select the tape or CD device, depending upon your Diagnostic/IPR Media, and boot from that device: BOOTADMIN>boot SCSI.3.3 3.
Using the Diagnostic/IPR Media to Run Offline Diagnostics How to Run ODE's Command Line Interface 7. Select the test module on the LIF that you wish to run, and decide whether you wish to run it interactively, or non-interactively. 8.
Using the Diagnostic/IPR Media to Run Offline Diagnostics Test Module Manager (TMMGR) . Test Module Manager (TMMGR) . TMMGR (pronounced TM Manager) is a special ODE module that implements an ease-of-use user interface for ODE. TMMGR is a hybrid menu/command interface that enables the user to test specific hardware modules without having to know which diagnostic to load and launch — instead, the user simply selects from a menu the specific hardware module to test, and the appropriate diagnostic is executed.
Using the Diagnostic/IPR Media to Run Offline Diagnostics Test Module Manager (TMMGR) . screen, use the FIRST or LAST commands. User commands at the command prompt may be chained together using a semicolon as a separator.
Using the Diagnostic/IPR Media to Run Offline Diagnostics Test Module Manager (TMMGR) . user-selected tests for all selected hardware modules. Note, not all available tests for a module may be considered default. At any time the user may hit Ctrl-C to abort test execution. To do detailed testing on just one particular module, one can enter the module's selection number at the command prompt. This will cause the module's test screen to be displayed.
Using the Diagnostic/IPR Media to Run Offline Diagnostics Test Module Manager (TMMGR) . Logging Screen To enter the logging screen, type LOG at the command prompt. The logging screen displays detailed information that each TM may have output during its execution. One can display the various pages of the log to correlate a failing test with any associated error information that the TM may have output. Environment Screen To enter the environment screen, type ENV at the command prompt.
Using the Diagnostic/IPR Media to Run Offline Diagnostics Test Module Manager (TMMGR) . When the state of SCROLL is OFF, the console display is updated using special terminal-specific control mechanisms (allowing the redraw to occur much faster). If one wants to save previous screen displays in terminal display memory, or if one is using a terminal not supported by TMMGR, SCROLL should be set to ON. Note, if the current terminal type is unknown, one will not be able to change the state of SCROLL to OFF.
Using the Diagnostic/IPR Media to Run Offline Diagnostics Test Module Manager (TMMGR) . NEXT NEXT (N) Use this command to display the next page of the system screen, the environment screen, the logging screen, or a test screen. Note, -N (N) can be used as a shortcut for this command. PREV PREV (P) Use this command to display the previous page of the system screen, the environment screen, the logging screen, or a test screen. Note, -P (P) can be used as a shortcut for this command.
Using the Diagnostic/IPR Media to Run Offline Diagnostics Test Module Manager (TMMGR) . LOG LOG Use this command to go to the logging screen. The pages within the logging screen show detailed output from each test previously run. RUN RUN Use this command to execute the currently tagged tests or to execute the tests for the currently tagged modules. HELP HELP [] is the name of a valid command for the current page in the current screen.
Using the Diagnostic/IPR Media to Run Offline Diagnostics Updating Processor Firmware Using the Diagnostic/IPR Media Updating Processor Firmware Using the Diagnostic/IPR Media CAUTION If you should run ODE support tools with the wrong revision of processor firmware (PDC) on your system, you could cause an HPMC. The following procedure will ensure that your ODE support tools and your PDC are running compatible versions.
Using the Diagnostic/IPR Media to Run Offline Diagnostics Updating Processor Firmware Using the Diagnostic/IPR Media 14.It is necessary that you shutdown the operating system on the system whose firmware you wish to change. This can be done with the reboot -h command. 15.Once the system's operating system is shutdown, you can then cycle the power of the system by pushing the power button OFF and then ON. The system should then begin to boot.
Using the Diagnostic/IPR Media to Run Offline Diagnostics Updating Processor Firmware Using the Diagnostic/IPR Media 32 Chapter 3
Support Tools Manager (STM) 4 Support Tools Manager (STM) The Support Tools Manager (STM) is a platform for online support tools currently available for HP9000 Series 700 and 800 machines. Upon startup, you connect to a local or remote system. STM displays a map of the hardware configuration. You use this system map to select one or more devices, then run the desired tool (such as a verifier, exerciser, or expert tool) on the selected device(s). Results are displayed on the system map.
Support Tools Manager (STM) Running STM Running STM To start STM and run support tools: 1. Enter the command appropriate for your terminal. • For X Windows terminals and workstations, enter /usr/sbin/xstm. • For non-graphics terminals, enter /usr/sbin/mstm (menu-based version) or /usr/sbin/cstm (command-line version). You can also enter /usr/bin/stm. This command will start the X-windows interface, if the DISPLAY environment variable is set; otherwise, the menu interface will be started. 2.
Support Tools Manager (STM) Three Interfaces Three Interfaces You can access the Support Tools Manager (STM) through any of three interfaces. Choose the interface appropriate for your needs, preferences, and resources. If possible, use xstm.
Support Tools Manager (STM) System Map and Device Icons System Map and Device Icons When you first connect to a computer system, you see a system map showing all the hardware entities in the system (CPU, memory, device adapters, and I/O devices). You use the system map to select the devices to test. After a test runs, the system map displays the results. For example, a device icon in xstm is green for Successful and red for Failure.
Support Tools Manager (STM) System Map and Device Icons System Map in mstm The following figure shows a system map in mstm: Figure 4-2 /usr/sbin/stm/ui/bin/stm hpdst199 File ==== System ====== Path =========== 8 8/0 8/0/0 8/4 8/4.3.0 8/4.4.0 8/4.10.0 8/4.11.0 8/16 8/16/0 8/16/5 8/16/5.1.0 8/16/5.2.
Support Tools Manager (STM) System Map and Device Icons System Map in cstm The cstm system map is almost identical to the mstm system map. The main difference is that cstm provides each device with a device number: Figure 4-3 /usr/sbin/stm/ui/bin/stm hpdst199 Dev Num === 1 2 3 4 5 6 Path =========== 8 8/0 8/0/0 8/4 8/4.3.0 8/4.4.0 Product ========================= Bus Adapter Bus Adapter NIO Terminal Multiplexor Fast/Wide SCSI Interface SCSI Disk SCSI Disk . . .
Support Tools Manager (STM) Kinds of Support Tools Kinds of Support Tools To use the diagnostics and support tools, the user first invokes one of the user interface modules (xstm, mstm, or cstm), selects one or more devices, and invokes one of the following tools to specify what type of operation is to be performed on the device(s): Information Creates a log of information specific to one device, including the product identifier, a description of the device, the hardware path to the device, the vendor, an
Support Tools Manager (STM) Menus and Commands Menus and Commands The xstm, mstm, and cstm interfaces all have different ways to display menus and accept commands from the user. The following subsections detail the xstm, mstm, and cstm menus and commands. xstm Menus and Commands In xstm, commands are accessed by means of pull-down menus.
Support Tools Manager (STM) Menus and Commands mstm Menus and Commands In mstm, you traverse screens and menus, and select commands from pulldown menus, which are similar to those found in xstm: Figure 4-5 mstm Menu Bar and Softkeys Figure 4-6 mstm Pulldown Menu Example Chapter 4 41
Support Tools Manager (STM) Menus and Commands Screen Navigation There are two types of screen navigation: • Navigating between screens • Navigating within screens To navigate between one screen and another, use the Tab key. To navigate from one portion to another portion of the same screen, use the Prev and Next keys (or, alternatively, the Cursor Up and Cursor Down keys). Menu Bar The following table summarizes the use of the menu bar.
Support Tools Manager (STM) Menus and Commands Figure 4-7 mstm Menus and Commands Chapter 4 43
Support Tools Manager (STM) Menus and Commands mstm Shortcut Keys A new 'shortcuts' feature has been added to mstm which lets you do frequently performed operations quickly. For example, to select all disks and then run the verify tool on them, the user would hit the keys 'dv' while the mstm map is displayed.
Support Tools Manager (STM) Menus and Commands cstm Menus and Commands In cstm, you simply enter the command name (or its abbreviated form) at the prompt. There are no menus and you can enter any command at any time. The following lists the cstm commands for the HP-UX 10.10 to 11.0 releases by category.
Support Tools Manager (STM) Getting Result Information (Logs) Getting Result Information (Logs) Most of the time you will get the information you need by looking at the status of device icons on the system map. For example, a device icon in xstm is green for Successful and red for Failure. If a device has a Failure, consult the device Failure Log for a message identifying likely causes for the failure and suggesting possible actions. Figure 4-8 shows a sample Failure Log in xstm.
Support Tools Manager (STM) Remote Execution Remote Execution You can run the STM user interface on one machine, and use it to run support tools on one or more remote machines. See Figure 4-9 for a display of possible connections. The computer running the user interface is the UI system and the computer running the support tools is the Unit Under Test or UUT). As always you can run the user interface and support tools on the same machine. In this case the UI machine and the UUT are one and the same.
Support Tools Manager (STM) Remote Execution Distributed Structure Efficient remote execution is possible because STM has a distributed structure. Figure 4-10 shows how the parts of STM are distributed between the UI machine and the UUT. Figure 4-10 Diagram of STM's Distributed Structure The UI system contains the binaries for the graphical, menu, and command line interfaces, as well as for the Core UI which underlies them. The UI also contains the text to be displayed (message catalogs and help volumes).
Support Tools Manager (STM) Getting Help Getting Help STM provides sophisticated and full-featured help systems for the main STM interface and for interactive tools such as Expert tools and Firmware Update tools. See Figure 4-11 for a sample help display in xstm. To access an online help system: • xstm: Use the "Help" menu at the far right of the menu bar. • mstm: Press the "Help" function key. • xstm: Enter the command help.
Support Tools Manager (STM) Getting Help Figure 4-11 Sample Online Help in xstm (for FW Update Tool) 50 Chapter 4
Support Tools Manager (STM) Common Problems Common Problems Exercisers sometimes enter a "Hung" state. STM monitors the progress of all running tools and expects each tool to send a "heartbeat" every minute or so. If these heartbeat indications are not received within a two-minute window, the tool state is changed to "Hung". Two possible causes: • Cause 1: Not enough CPU time The most probable cause is that the tool is not getting enough CPU time.
Support Tools Manager (STM) Common Problems The diagmond demon is automatically started for customers when they boot. It also happens automatically when you update the diagnostic system, as that also forces a reboot, which launches diagmond. If diagnostics are installed on the system but diagmond is not running, you can start it in one of two ways (you need to be root for both cases): 1. Type /usr/sbin/stm/uut/bin/sys/diagmond 2.
Support Tools Manager (STM) Common Problems SCSI Tape and Disk Tools report SCSI commands as failed in the Test Activity Logs. Some of the SCSI disk and tape tools log errors in their Test Activity logs indicating that commands such as LOG SENSE and INQUIRY failed. This is usually because the drive being tested is an older drive which did not implement these commands in the form they are being used.
Support Tools Manager (STM) Common Problems 54 Chapter 4
Using the Diagnostic/IPR Media to Install Diagnostics on Your System 5 Using the Diagnostic/IPR Media to Install Diagnostics on Your System The Diagnostic/IPR Media is the swinstall format distribution media for the following hardware support products for 10.01, 10.10, 10.20, 10.30, and 11.x HP-UX systems; it is also the update format distribution media for the 9.04 and 9.07 HP-UX systems. • Online diagnostics subsystem (STM) • Support Tools Manager (HP-UX 10.x and 11.
Using the Diagnostic/IPR Media to Install Diagnostics on Your System Support Tools Manager (HP-UX 9000 Series 800/700) Support Tools Manager (HP-UX 9000 Series 800/700) The Support Tools Manager (STM) on HP-UX 10.x and 11.x systems provides a simple interface to online diagnostics and support tools. For information on STM, see: • Chapter 4, “Support Tools Manager (STM),” in this manual. • The Web page for HP 9000/3000 Systems Hardware, Diagnostics and Monitoring at http://www.docs.hp.
Using the Diagnostic/IPR Media to Install Diagnostics on Your System EMS Hardware Monitors EMS Hardware Monitors Included on the Diagnostic/IPR Media are the EMS Hardware Monitors -- an important new tool for maintaining system availability. The EMS hardware monitors allow you to monitor the operation of a wide variety of hardware products and be alerted immediately if any failure or other unusual event occurs. Hardware event monitoring is available to users running HP-UX 10.20 or 11.
Using the Diagnostic/IPR Media to Install Diagnostics on Your System HP Predictive Support HP Predictive Support HP Predictive Support helps improve the reliability of your HP 9000 Series 800s by monitoring disk/tape drives and system memory for potential problems. If a potential problem is detected, HP Predictive Support transfers this information to the Hewlett-Packard Response Center.
Using the Diagnostic/IPR Media to Install Diagnostics on Your System HP Predictive Support • The inventory of software and patches installed on your systems is tracked by the PROACTIVE patching utility. The HP Response Center Engineers use this information to recommend patches for customers with high-end support agreements, such as Personalized System Support or Business Continuity.
Using the Diagnostic/IPR Media to Install Diagnostics on Your System LIF-LOAD (HP-UX 9000 Series 800 and 700 Systems) LIF-LOAD (HP-UX 9000 Series 800 and 700 Systems) The LIF-LOAD product provides offline diagnostic tools by installing a subset of the Offline Diagnostics Environment (ODE) in the computer system's boot LIF volume. These tools are then available at ISL level at the next reboot of the computer system.
Using the Diagnostic/IPR Media to Install Diagnostics on Your System Installing Online Support Tools from the Diagnostic/IPR Media (CD-ROM) Installing Online Support Tools from the Diagnostic/IPR Media (CD-ROM) The following procedure is an example using a graphical user interface on an X11 terminal. NOTE Prior to executing the following procedure on a 9.04 system, run the following procedure to install the CD-ROM drivers and CDFS subsystem, assuming they are not already installed: • Run SAM.
Using the Diagnostic/IPR Media to Install Diagnostics on Your System Installing Online Support Tools from the Diagnostic/IPR Media (CD-ROM) 1. Boot HP-UX 2. Insert the Diagnostic/IPR Media CD-ROM into the drive. 3. Find the device file for the CD-ROM drive by using the ioscan -fn or ioscan -fnC disk command. The following is an example of information displayed by ioscan for a CD-ROM drive at address 2/0/1.3.0 on a series 700 system: disk 3 2/0/1.3.
Using the Diagnostic/IPR Media to Install Diagnostics on Your System Installing Online Support Tools from the Diagnostic/IPR Media (CD-ROM) b. Set Source Depot Type to “Local CDROM”. For the Source Depot Path, specify the path to the appropriate HWCR or HW patch bundle for your system. For example, /diagtemp/XSW800HWCR1020, /diagtemp/XSW700HW1020, or /diagtemp/XSWHWCR1100. c. Select the bundle from the swinstall display, then choose “Open Item” from the “Actions” menu.
Using the Diagnostic/IPR Media to Install Diagnostics on Your System Installing Online Support Tools from the Diagnostic/IPR Media (CD-ROM) Figure 5-1 Specify Source Window 64 Chapter 5
Using the Diagnostic/IPR Media to Install Diagnostics on Your System Installing Online Support Tools from the Diagnostic/IPR Media (CD-ROM) 10.Click on the OK button.
Using the Diagnostic/IPR Media to Install Diagnostics on Your System Installing Online Support Tools from the Diagnostic/IPR Media (CD-ROM) 11.Select "OnlineDiag" and use the "Actions" menu option "Open Item" for a list of products available from the CD-ROM: Figure 5-3 Listing Available Online Diagnostic CD-ROM Products Highlight the product to be installed. Use the "Actions" menu option "Mark for Install" to indicate that the highlighted product is to be installed.
Using the Diagnostic/IPR Media to Install Diagnostics on Your System Installing Online Support Tools from the Diagnostic/IPR Media (CD-ROM) Figure 5-4 Marking Products to Be Installed 12.
Using the Diagnostic/IPR Media to Install Diagnostics on Your System Installing Online Support Tools from the Diagnostic/IPR Media (CD-ROM) 13.After the analysis has completed, click the OK button to start the installation. The first "Confirmation" window appears. Figure 5-6 First Confirmation Window 14.Click the Yes button to continue with the installation. A second "Confirmation Window" appears for 10.20 systems. (This window does not appear for 11.x systems, since a reboot is not required.
Using the Diagnostic/IPR Media to Install Diagnostics on Your System Installing Online Support Tools from the Diagnostic/IPR Media (CD-ROM) 18.Check the Release Notes for other information on the products you installed. The Release Notes contain any special post-installation actions that may be required following this procedure. • STM: /usr/sbin/stm/Rel_NOTES.STM • EMS Hardware Monitors: /usr/sbin/stm/Rel_NOTES.HWE • Predictive Support: /opt/pred/bin/Rel_NOTES.PRED 19.
Using the Diagnostic/IPR Media to Install Diagnostics on Your System Installing Online Support Tools from the Diagnostic/IPR Media (CD-ROM) 70 Chapter 5
Disk Copy Utility — To make an image of a disk after install or upgrade (HP-UX 10.x to 11.x) A Disk Copy Utility — To make an image of a disk after install or upgrade (HP-UX 10.x to 11.x) COPYUTIL is designed to copy data from a given disk to a tape and then at a later time, copy the data from the tape back to a disk. The utility can be used to save off a bootable copy of the operating system and if the system crashes, that version of the boot disk can be restored.
Disk Copy Utility — To make an image of a disk after install or upgrade (HP-UX 10.x to 11.x) Operating Environment Operating Environment COPYUTIL operates under ODE and thus it only operates in an offline environment. When COPYUTIL is executed, ODE handles all the I/O with the user and it handles several higher level commands like LOG, HELP, and so forth. COPYUTIL is a TM running under ODE. This means COPYUTIL must first satisfy all of ODE's requirements.
Disk Copy Utility — To make an image of a disk after install or upgrade (HP-UX 10.x to 11.x) Quick Start Instructions Quick Start Instructions Executing COPYUTIL .
Disk Copy Utility — To make an image of a disk after install or upgrade (HP-UX 10.x to 11.x) Quick Start Instructions At this point, typing UTILINFO would give you a good idea of what to do, but let us assume we just want to copy data off the last Quantum disk drive (disk index 5) onto the DDS tape drive (tape index 4). To do that, use the BACKUP command.
Disk Copy Utility — To make an image of a disk after install or upgrade (HP-UX 10.x to 11.x) Quick Start Instructions Restored Successful. COPYUTIL> You have now restored the data onto your new disk drive. You may wish to verify that the data on the tape and the disk are the same. You now have restored data and can exit the program and power cycle the machine. Remember that if the BACKUP command could not read a block, the RESTORED block is all nulls.
Disk Copy Utility — To make an image of a disk after install or upgrade (HP-UX 10.x to 11.
B EMS Hardware Monitors Included on the Diagnostic/IPR Media are the EMS Hardware Monitors -- an important new tool for maintaining system availability. The EMS Hardware Monitors allow you to monitor the operation of a wide variety of hardware products and be alerted immediately if any failure or other unusual event occurs. Hardware event monitoring is available to users running HP-UX 10.20 or 11.x, with a Diagnostic/IPR Media of February 1999 or later..
EMS Hardware Monitors Enabling Hardware Monitoring Enabling Hardware Monitoring The EMS Hardware Monitors are installed with the Support Tools Manager. Once the monitoring software is installed, you simply need to enable hardware monitoring and all supported hardware devices on your system will automatically be monitored. On the June 1999 and later releases of the Diagnostic/IPR media, the monitors are automatically enabled when they are installed.
EMS Hardware Monitors Enabling Hardware Monitoring Appendix B 79
EMS Hardware Monitors Enabling Hardware Monitoring 80 Appendix B
Index C COPYUTIL (disk copy utility), 71 operating environment, 72 cstm user interface, 35 menus and commands, 45 system map, 38 D device icons, 36 diagnose tool (STM), 39 Diagnostic/IPR Media overview, 11 physical layout, 12 purpose, 11 will it boot?, 17 diagnostics installing, 55 overview, 13 usage, 16, 17 disk copy utility (COPYUTIL), 71 executing, 73 quick start instructions, 73 E EMS hardware monitors, 57, 77 enabling, 78 installing, 61, 66 exercise tool (STM), 39 entering a "hung" state, 51 expert to
