HP ProLiant BL260c Generation 5 Server Blade User Guide Part Number 459407-001 March 2008 (First Edition)
© Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, and Windows NT are U.S.
Contents Component identification............................................................................................................... 6 Front panel components ................................................................................................................................ 6 Front panel LEDs and buttons......................................................................................................................... 7 System board components ..................................
SmartStart software .......................................................................................................................... 42 HP ROM-Based Setup Utility .............................................................................................................. 43 Embedded SATA RAID...................................................................................................................... 45 Option ROM Configuration for Arrays..................................................
Regulatory compliance notices ..................................................................................................... 74 Regulatory compliance identification numbers ............................................................................................... 74 Federal Communications Commission notice ................................................................................................. 74 FCC rating label ..........................................................................
Component identification Front panel components Item Description 1 Serial label pull tab 2 HP c-Class Blade SUV Cable connector 3 Release button 4 Server blade handle Component identification 6
Front panel LEDs and buttons Item Description Status 1 UID LED/button Blue = Identified Blue flashing = Active remote management Off = No active remote management 2 Health LED Green = Normal Green flashing = Booting Amber flashing = Degraded condition Red flashing = Critical condition 3 NIC 1 LED Green = Network linked Green flashing = Network activity Off = No link or activity 4 NIC 2 LED Green = Network linked Green flashing = Network activity Off = No link or activity 5 Hard drive activi
System board components Item Description 1 System board thumbscrew 2 Processor socket 2 (with blank) 3 DIMM slots (6) 4 Hard drive data connector 1 5 Hard drive data connector 2 6 Hard drive power connector 7 USB connector 8 Embedded NICs (2) 9 Mezzanine connector (Type II mezzanine cards only) 10 Enclosure connector 11 System board thumbscrew 12 System maintenance switch 13 System battery 14 Processor socket 1 (populated) The symbols correspond to the symbols located on the i
Position Function Default 5 Password disabled Off 6 Reset configuration Off 7 Reserved Off 8 Reserved Off When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM. CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur.
Operations Power up the server blade The enclosure initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade: • Use a virtual power button selection through iLO 2. • Press and release the Power On/Standby button. When the server blade goes from the standby mode to the full power mode, the system power LED changes from amber to green.
Remove the server blade To remove the component: 1. Identify the proper server blade. 2. Power down the server blade (on page 10). 3. Remove the server blade. 4. Place the server blade on a flat, level work surface. Remove the access panel To remove the component: 1. Power down the server blade (on page 10). 2. Remove the server blade (on page 11). 3. Press the access panel release button. 4. Slide the access panel towards the rear of the server blade, and then lift to remove the panel.
Setup Overview To install a server blade, complete the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure. 2. Install any server blade options. 3. Install interconnect modules in the enclosure. 4. Connect the interconnect modules to the network. 5. Install a server blade. 6. Complete the server blade configuration. Installing an HP BladeSystem c-Class enclosure Before performing any server blade-specific procedures, install an HP BladeSystem c-Class enclosure.
Interconnect bay numbering and device mapping • HP BladeSystem c7000 Enclosure • HP BladeSystem c3000 Enclosure To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals.
For detailed port mapping information, see the HP BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide on the HP website (http://www.hp.com/go/bladesystem/documentation). Connecting to the network To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network.
2. Remove the enclosure connector cover. 3. Prepare the server blade for installation.
4. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure.
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
5. Remove the hard drive cage/bezel assembly. 6. Open the hard drive cage.
7. Install the hard drive. 8. Connect the cable to the hard drive and close the hard drive cage.
9. Locate the T-15 screws on the hard drive cage/bezel assembly. 10. Install the four T-15 screws.
11. Install the hard drive cage/bezel assembly. 12. Route and connect the hard drive data and power cable to the system board. 13. Install the access panel (on page 11). 14. Install the server blade ("Installing a server blade" on page 14). 15. Determine the status of the hard drive from the hard drive activity LED ("Front panel LEDs and buttons" on page 7).
CAUTION: To avoid damage to the system board: • Do not touch the processor socket contacts. • Always install the processor socket cover after removing the processor from the socket. • Do not tilt or slide the processor when lowering the processor into the socket. CAUTION: To avoid damage to the processor: • Handle the processor only by the edges. • Do not touch the bottom of the processor, especially the contact area.
5. Disconnect the hard drive cable power and data cable from the system board. 6. Remove the hard drive cage/bezel assembly.
7. Remove the heatsink blank. Retain the heatsink blank for future use. 8. Open the processor retaining latch and the processor socket retaining bracket.
9. Remove the processor socket protective cover. IMPORTANT: Be sure the processor remains inside the processor installation tool. 10. If the processor has separated from the installation tool, carefully re-insert the processor in the tool.
11. Align the processor installation tool with the socket and install the processor. 12. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool.
13. Close the processor socket retaining bracket and the processor retaining latch. 14. Remove the thermal interface protective cover from the heatsink. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern).
15. Install the heatsink. 16. Install the hard drive cage/bezel assembly.
17. Route and connect the hard drive data and power cable to the system board. 18. Install the access panel (on page 11). 19. Install the server blade ("Installing a server blade" on page 14). Memory options You can expand server memory by installing PC2-5300 Registered DDR2 SDRAM DIMMs. Each server supports up to 24 GB of memory using six 4-GB DIMMs. For DIMM slot locations and bank assignments, see "System board components (on page 8).
• The following table lists all supported combinations of single-rank, dual-rank, and quad-rank DIMM configurations. "Single" indicates a slot/bank with a single-rank DIMM. "Dual" indicates a slot/bank with a dual-rank DIMM. "Quad" indicates a slot/bank with a quad-rank DIMM.
6. Install the access panel (on page 11). 7. Install the server blade ("Installing a server blade" on page 14). Mezzanine card option Optional mezzanine cards are classified as Type I mezzanine cards and Type II mezzanine cards. The server blade supports only Type II mezzanine cards. Optional mezzanine cards enable network connectivity and provide Fibre Channel support. For mezzanine card locations, see the system board components (on page 8) .
5. Install the mezzanine card. Press down on the connector to seat the board. 6. Install the access panel (on page 11). 7. Install the server blade ("Installing a server blade" on page 14).
Cabling Hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade. For SUV cable connectors, see "HP c-Class Blade SUV Cable (on page 9).
Numerous configurations are possible. This section offers two possible configurations. For more information, see "USB support and functionality (on page 52)." Accessing a server blade with local KVM For this configuration, a USB hub is not necessary. To connect additional devices, use a USB hub. CAUTION: Before disconnecting the SUV cable from the connector, always squeeze the release buttons on the sides of the connector. Failure to do so can result in damage to the equipment. 1.
1. Connect the SUV cable to the server blade. 2. Connect the video connector to a monitor. 3. Connect a USB hub to one USB connector. 4.
Configuration and utilities Server blade deployment tools Software drivers and additional components HP offers the following additional software components for server blades: • Health and Wellness driver and IML viewer • iLO 2 Management interface driver • Rack infrastructure interface service For Microsoft® Windows® OS users, these items are included in the HP ProLiant iLO 2 Standard Blade Edition, available from the HP website (http://www.hp.com/servers/lights-out).
To connect to the server blade using iLO 2, install the server blade in an enclosure. enclosure assigns an IP address to enable iLO 2 connectivity to the server blade. The c-Class tab enables you to control specific settings for the HP BladeSystem. iLO 2 also provides webbased status for the HP BladeSystem configuration. For detailed information about iLO 2, refer to the HP Integrated Lights-Out User Guide on the HP website (http://www.hp.com/servers/lights-out).
o TCP/IP networking and an IP address compatible with one of the following: the iLO 2 Diagnostic Port IP address or an assigned DHCP or static IP address o CD-ROM drive, CD/DVD-ROM drive, and/or diskette drive o Any of the following Java™ Runtime Environment versions: 1.3.1_02 1.3.1_07 1.3.1_08 1.4.1 for Windows® users only 1.4.2 for Linux users only Access the Java™ Runtime Environment versions at the HP website (http://java.sun.com/products/archive/index.html).
Deployment methods Four primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a bootable diskette. • PXE deployment (on page 39) • CD-ROM deployment (on page 39) • Diskette image deployment (on page 40) • SAN configuration (on page 41) PXE deployment PXE enables server blades to load an image over the network from a PXE server, and then execute it in memory.
Two methods are available for CD-ROM deployment: • iLO virtual CD-ROM • USB CD-ROM iLO virtual CD-ROM To deploy with a boot CD: 1. Do one of the following: o Insert the boot CD into the client PC that is using the iLO 2 Remote Console. o Use iLO 2 to create an image file of the boot CD. o Copy the image of the boot CD to a location on the network or the client PC hard drive. 2. Remotely access the server blade through iLO 2. Refer to "HP BladeSystem c-Class advanced management (on page 36).
This method implies a deployment infrastructure that may include an administrator workstation, PXE server, Microsoft® Windows® file share, or a Linux file share. For more information, refer to "Deployment infrastructure (on page 37)." Before beginning the deployment process, connect the server blade to the network. NOTE: For more information about hardware and cabling configurations, see the documents that ship with the enclosure.
• The FCA option is installed correctly in the server blade. Refer to the documentation that ships with the FCA option. • An FC-compatible interconnect is installed in the enclosure. Refer to the documentation that ships with the interconnect option. • The server blade enclosure management module firmware is up-to-date. Refer to the HP Business Support Center website (http://www.hp.com/support). • The server blade is cabled properly to a supported SAN. • SAN storage drivers are loaded.
configuration process. This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner. For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/servers/sstoolkit).
NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the array. You must run ORCA to configure the array settings. Drives installed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 0 None To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. By default, the auto-configuration process configures the system for the English language.
DIMM. DIMMs that are likely to receive a fatal/uncorrectable memory error are removed from operation automatically, resulting in less system downtime. See the server-specific user guide for DIMM population requirements. • Mirrored Memory Mode—Provides protection against uncorrectable memory errors that would otherwise result in system failure. In this mode, the system maintains two copies of all data.
Installing the Embedded SATA RAID driver with a USB diskette drive 1. Boot the server blade, and then press F10 to enter the ROM-Based Setup Utility (RBSU). 2. Enable the Embedded SATA RAID option under the Advanced Options section. 3. Exit RBSU. The server blade will reboot. 4. When prompted, press F8 to enter the HP Embedded SATA RAID Setup. 5. Create an array, and then exit the HP Embedded SATA RAID Setup. The POST process will continue.
Installing an operating system (Embedded SATA RAID) Embedded SATA RAID is only supported with certain operating systems. For more information about supported operating systems, see the HP website (http://www.hp.com/go/supportos). To install an OS, download the HP embedded SATA RAID Controller driver and create a driver diskette with the software and instructions from the HP website (http://www.hp.com/support).
6. Select Product ID. 7. Enter the product ID and press the Enter key. 8. Press the Esc key to close the menu. 9. Press the Esc key to exit RBSU. 10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot. Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic.
Erase Utility CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected hard drives completely. Refer to the instructions for using this utility. Run the Erase Utility if you must erase the system for the following reasons: • You want to install a new operating system on a server with an existing operating system.
The Virtual Machine Management Pack provides the following functionality: • Central management and control of VMware® and Microsoft® virtual machines with physical host to virtual machine association • Easy identification of VMs or host servers reaching high CPU, memory, or disk utilization levels • Highly flexible move capabilities that enable live moves and moves to dissimilar host resources • Back up, template, and alternate host capabilities that enable restoration of VMs on any available host
HP ProLiant Essentials Vulnerability and Patch Management Pack The HP ProLiant Essentials Vulnerability and Patch Management Pack software extends the functionality of HP Systems Insight Manager (HP SIM) to provide vulnerability and patch management for target systems. The Vulnerability and Patch Management Pack is an all-in-one vulnerability assessment and patch management tool.
For more information about Insight Control Environment suites, see the HP website (http://www.hp.com/go/ice). HP Insight Control Linux Edition HP Insight Control Linux Edition is an all-in-one software package that provides Linux-based management and deployment capabilities for the HP BladeSystem and its c-Class and p-Class ProLiant server blades. Built on Linux, the software includes an easy-to-use interface customized for blades and optimized for Linux users.
Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, launch the SmartStart CD.
• From within HP Insight Diagnostics (on page 53) For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. Remote support and analysis tools HP Instant Support Enterprise Edition ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to identify and prevent potential critical problems.
NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD, refer to the SmartStart website (http://www.hp.com/servers/smartstart) to be sure that you are using the latest version of SmartStart. For more information, refer to the documentation provided with the SmartStart CD. If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware are required.
IMPORTANT: This utility supports operating systems that may not be supported by the server. For operating systems supported by the server, see the HP website (http://www.hp.com/support). • Integrates with other software maintenance, deployment, and operating system tools • Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server To download the tool and for more information, see the HP website (http://www.
Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problemspecific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a language: • English (http://www.hp.
Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards.
WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.
6. Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, necessary to troubleshoot the problem. o You must have the appropriate Health Drivers and Management Agents installed on the server. NOTE: To verify the server configuration, connect to the System Management homepage and select Version Control Agent.
The available flowcharts include: • Start diagnosis flowchart (on page 61) • General diagnosis flowchart (on page 62) • Server blade power-on problems flowchart (on page 64) • POST problems flowchart (on page 66) • OS boot problems flowchart (on page 68) • Server fault indications flowchart (on page 70) Start diagnosis flowchart Use the following flowchart to start the diagnostic process.
General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart.
Item See 4 The most recent version of a particular server or option firmware is available on the following websites: • HP Support website (http://www.hp.com/support) • HP ROM-BIOS/Firmware Updates website (http://h18023.www1.hp.com/support/files/server/us/romflash.ht ml) 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.
Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
• The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device.
Item Refer to 1 Server blade power-on problems flowchart (on page 64) 2 "POST error messages and beep codes (on page 72)" 3 "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) 4 "Symptom information (on page 59)" 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.
OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO to attach virtual devices remotely to mount the SmartStart CD on the server blade. • Use an HP c-Class Blade SUV Cable and drive to connect to the server blade, and then restart the server blade.
• Server does not boot SmartStart Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart (on page 66)" 3 • "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.
* See the server blade OS boot problems flowchart (on page 68) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 49) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 70
NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy failure • System overtemperature condition Item See 1 "Management agents (on page 49)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.
POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support).
Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery.
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation. Each laser product complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No.
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 60°C (-40°F to 140°F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30°C (86°F) Relative humidity (noncondensing)** Operating 10% to 90% Shipping 10% to 90% Storage 10% to 95% * All temperature ratings shown are for sea level. An altitude derating of 1°C per 304.8 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable.
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • In the United States, see
• Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair).
lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert.
de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
• Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. • Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
Technical support 88
Technical support 89
Acronyms and abbreviations ABEND abnormal end AMP Advanced Memory Protection ASR Automatic Server Recovery CSR Customer Self Repair DHCP Dynamic Host Configuration Protocol DRAM dynamic random access memory HP SIM HP Systems Insight Manager iLO 2 Integrated Lights-Out 2 IML Integrated Management Log ISEE Instant Support Enterprise Edition NBP Network Bootstrap Program ORCA Option ROM Configuration for Arrays Acronyms and abbreviations 90
OSEM Open Services Event Manager P2V physical to virtual PMP Performance Management Pack POST Power-On Self Test PSP ProLiant Support Pack PXE Preboot Execution Environment RBSU ROM-Based Setup Utility RDP Rapid Deployment Pack SMP - P2P Server Migration Pack - Physical to ProLiant SUV serial, USB, video TFTP Trivial File Transfer Protocol UID unit identification USB universal serial bus V2P virtual to physical Acronyms and abbreviations 91
V2V virtual to virtual VCA Version Control Agent VM Virtual Machine WEBES Web-Based Enterprise Service WfM Wired for Management Acronyms and abbreviations 92
Index A access panel 11 additional information 57 Advanced ECC memory 29, 44 Advanced ECC support 29 ASR (Automatic Server Recovery) 48 authorized reseller 82 auto-configuration process 43 Automatic Server Recovery (ASR) 48 Autorun menu 42 B Basic Input/Output System (BIOS) 44, 48 batteries, replacing 73, 78 battery 8, 73, 78 battery replacement notice 73, 78 bay numbering 13 beep codes 72 BIOS (Basic Input/Output System) 44, 48 BIOS Serial Console 44 BIOS upgrade 48 blade blank 14 boot diskette 41 boot op
European Union notice 76 external cables 33 F FCC (Federal Communications Commission) notice 74, 75 FCC rating label 74 features 6 Federal Communications Commission (FCC) notice 74, 75 firmware upgrade utility, troubleshooting 57 flowcharts 60, 61, 62, 64, 66, 68, 70 front panel buttons 7 front panel components 6 front panel LEDs 7 front panel/hard drive cage assembly 17, 21 G general diagnosis flowchart 62 grounding methods 80 H hard drive cable connector 8 hard drive LEDs 7 hard drive power connector 8
laser devices 78 LED, health 7 LED, power button 7 LED, system power 7 LEDs, hard drive 7 LEDs, NIC 7 LEDs, troubleshooting 57 LEDs, unit identification (UID) 7 Lights-Out network-based deployment 36, 37, 39 local KVM, accessing a server blade with 34 local media devices, accessing 34 loose connections 60 M maintenance guidelines 54 Management Agents 49 management tools 36, 48 memory 29 memory, Advanced ECC 29, 44 memory, mirrored 44 memory, online spare 44 mezzanine card 31 mezzanine connector covers 31 m
Server Migration Pack 49, 50 service notifications 60 setting up a network 37 Setup 12 Smart Update Manager 55 SmartStart autorun menu 42 SmartStart Scripting Toolkit 42 SmartStart, overview 42 software 36 specifications 81 specifications, environmental 81 specifications, server blade 81 start diagnosis flowchart 61 static electricity 80 StorageWorks Library and Tape Tools (L&TT) 49 support 54, 82 support packs 42 supported operating systems 55 SUV connector 6, 9, 33 switch, system maintenance 8 switches 8
