HP Photosmart Premium e-All-in-One C310 series
1 HP Photosmart Premium e-All-in-One C310 series Help................................................................................................3 2 Get to know the HP Photosmart Printer parts..........................................................................................................................................................................5 Tips for getting to know the printer.........................................................................................................
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HP Photosmart Premium e-All-in-One C310 series Help For information about the HP Photosmart, see: • • • • • • • • Get to know the HP Photosmart How do I? Print Copy and scan Work with cartridges Connectivity Technical information Get more help HP Photosmart Premium e-All-inOne C310 series Help 1 HP Photosmart Premium e-All-in-One C310 series Help 3
Chapter 1 HP Photosmart Premium e-All-inOne C310 series Help 4 HP Photosmart Premium e-All-in-One C310 series Help
2 Get to know the HP Photosmart • • Printer parts Tips for getting to know the printer Printer parts Front view of the printer Get to know the HP Photosmart • • 1 Lid 2 Lid Backing 3 Glass 4 Color graphics display (also referred to as the display) 5 Photo tray 6 Paper-width guide for the photo tray 7 Paper tray extender (also referred to as the tray extender) 8 Paper-width guide for the main tray 9 Main tray (also referred to as the input tray) 10 Output tray 11 Cartridge door 1
Chapter 2 Get to know the HP Photosmart 15 Cartridge access area 16 Printhead assembly 17 Model number location 18 Rear USB port 19 Power connection (Use only with the power adapter supplied by HP.) 20 Two-sided printing accessory Tips for getting to know the printer Use the following tips to get to know the printer: • • 6 Learn about Control Panel features from the web, simply and easily. Click here to go online for more information.
How do I? This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies. • Scan to a computer • Replace the cartridges • Copy text or mixed documents • Load media • Clear the paper jam from the two-sided printing accessory.
Chapter 3 How do I? 8 How do I?
4 Print Print documents Print photos Print envelopes Related topics • Load media Tips for print success Print documents Most print settings are automatically handled by the software application. You need to change the settings manually only when you change print quality, print on specific types of paper or transparency film, or use special features. To print from a software application 1. Make sure you have paper loaded in the paper tray. 2. On the File menu in your software application, click Print.
Chapter 4 Print photos saved on your computer To print a photo on photo paper 1. Make sure you have photo paper loaded in the photo tray. 2. Place the photo paper print side down on the right side of the photo tray. 3. 4. 5. 6. Slide the paper-width guide inward until it stops at the edge of the paper. On the File menu in your software application, click Print. Make sure the product is the selected printer. Click the button that opens the Properties dialog box.
To print a group of addresses on labels or envelopes 1. Print a test page on plain paper first. 2. Place the test page on top of the label sheet or envelope, and hold both up to the light. Check the spacing for each block of text. Make adjustments as needed. 3. Load the labels or envelopes into the paper tray. CAUTION: Do not use envelopes with clasps or windows. They can get stuck in the rollers and cause paper jams. 4.
Chapter 4 c. Lower photo tray lid. Load A4 or 8.5 x 11 inch paper a. Raise the photo tray. Slide paper-width guide outwards. Remove all paper from the main input tray. b. Load paper. Insert stack of paper into main input tray with short edge forward and print side down. Print Slide stack of paper forward until it stops. Slide paper-width guide inward until it stops at edge of paper.
Lower the photo tray. Load envelopes a. Raise the photo tray. Slide paper-width guide outwards. Remove all paper from the main input tray. b. Load envelopes. Insert one or more envelopes into far-right side of main input tray, with envelope flaps on left and facing up. Print Slide stack of envelopes forward until it stops. Slide paper-width guide inward against stack of envelopes until it stops. Lower the photo tray. 2. View the animation for this topic.
Chapter 4 Related topics • Tips for print success Clear the paper jam from the two-sided printing accessory. To clear a paper jam from the two-sided printing accessory. 1. Turn product off. 2. Remove the two-sided printing accessory. 3. Remove jammed paper. 4. Replace two-sided printing accessory. 5. Turn on product. 6. Try printing again. 7. View the animation for this topic. Some screens that appear in the animation may not reflect your product.
• • • Use print preview to check margins. Do not let the margin settings for the document exceed the printable area of the printer. Learn how to share your photos online and order prints. Click here to go online for more information. Learn about Apps Manager for printing recipes, coupons, and other content from the web, simply and easily. Click here to go online for more information. Learn how to print from anywhere by sending an email and attachments to your printer.
Chapter 4 Print 16 Print
Copy and scan • • • Scan to a computer Copy text or mixed documents Tips for copy and scan success Copy and scan 5 Scan to a computer To scan to a computer 1. Load original. a. Lift lid on product. b. Load original print side down on right front corner of glass. c. Close lid. 2. Start scan. a. On the Home screen, highlight Scan, and then press OK. b. Highlight Computer, and then press OK. If product is network-connected, a list of available computers appears.
Chapter 5 Copy text or mixed documents 1. Do one of the following: Copy and scan 1-sided copy a. Load paper. Load full-size paper in the main input tray. b. Load original. Lift lid on product. Load original print side down on right front corner of glass. Close lid. c. Specify number of copies. Touch Copy on Home screen. The Copy preview appears. Touch the screen to set the number of copies. d. Start copy. Touch B&W or Color.
Copy and scan 2-sided copy a. Load paper. Load full-size paper in the main input tray. b. Load original. Lift lid on product. Load original print side down on right front corner of glass. Close lid. c. Specify 2-sided option. Touch Copy on Home screen. The Copy preview appears. Touch Print Settings. The Copy Settings menu appears. Touch 2-Sided. Touch On. d. Specify number of copies. Use the touch screen to set the number of copies.
Chapter 5 Copy and scan e. Start copy. Touch B&W or Color. f. Copy the second original. Load second page on the glass and touch OK. 2. View the animation for this topic. Some screens that appear in the animation may not reflect your product. Related topics • Tips for copy and scan success Tips for copy and scan success Use the following tips to copy and scan successfully: • • • • • • • 20 Keep the glass and the back of the lid clean.
Work with cartridges • • • • • • Check the estimated ink levels Clean printhead automatically Replace the cartridges Order ink supplies Cartridge warranty information Tips for working with ink Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a cartridge. The ink supply level shows an estimate of the amount of ink remaining in the cartridges.
Chapter 6 Related topics • Order ink supplies Tips for working with ink Replace the cartridges To replace the cartridges 1. Check that power is on. 2. Remove cartridge. a. Open cartridge access door. Work with cartridges Wait for print carriage to move to center of product. b. Press tab on cartridge, then remove it from slot. 3. Pull the orange tab and remove the cartridge from the packaging. a. Open cartridge access door.
Work with cartridges Wait for print carriage to move to center of product. b. Press tab on cartridge, then remove it from slot. 4. Insert new cartridge. a. Remove cartridge from packaging. b. Twist orange cap to snap it off. A forceful twist may be required to remove cap. c. Match color icons, then slide cartridge into slot until it clicks into place.
Chapter 6 Work with cartridges d. Close cartridge door. 5. View the animation for this topic. Some screens that appear in the animation may not reflect your product. Related topics • Order ink supplies Tips for working with ink Order ink supplies To learn which HP supplies work with your product, order supplies online, or create a printable shopping list, open HP Solution Center, and select the online shopping feature. Cartridge information and links to online shopping also appear on ink alert messages.
For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the product. Tips for working with ink • • • • • Use the correct ink cartridges for your printer. For a list of compatible ink cartridges, see the printed documentation that came with the printer. Alternatively, look in Printer Toolbox in the software. Insert the ink cartridges into the correct slots. Match the color and icon of each cartridge to the color and icon for each slot.
Chapter 6 Work with cartridges 26 Work with cartridges
7 HP support • • • Get more help HP support by phone Additional warranty options Get more help You can find more information and help about your HP Photosmart by entering a keyword in the Search field in the top left of the help viewer. Titles of related topics -- for both local and online topics -- will be listed. To contact HP Support, click here to go online. HP support by phone Phone support options and availability vary by product, country/region, and language.
Chapter 7 Additional warranty options Extended service plans are available for the HP Photosmart at additional costs. Go to www.hp.com/support , select your country/region and language, then explore the services and warranty area for information about the extended service plans.
8 Connectivity • • Install the software for a network connection Tips for setting up and using a networked printer Install the software for a network connection Use this section to install the HP Photosmart software on a computer connected to a network. Before you install the software, make sure you have connected the HP Photosmart to a network.
Chapter 8 • • • • • Learn about the Network Diagnostic Utility and other troubleshooting tips. Click here to go online for more information. Learn how to change from a USB to wireless connection. Click here to go online for more information. Learn how to work with your firewall and anti-virus programs during printer setup. Click here to go online for more information. Learn how to connect the HP Photosmart to a wireless home network using WiFi Protected Setup (WPS).
9 Technical information The technical specifications and international regulatory information for the HP Photosmart are provided in this section. For additional specifications, see the printed documentation that came with the HP Photosmart.
Chapter 9 2. Touch Preferences. 3. Touch Cartridge Chip Info, and then touch OK. NOTE: To re-enable the usage information function, restore the factory defaults. NOTE: You can continue to use the cartridge in the HP product if you turn off the memory chip's ability to collect the product's usage information. Specifications Technical specifications for the HP Photosmart are provided in this section. For complete product specifications, see the Product Data Sheet at www.hp.com/support .
NOTE: For a complete list of supported media sizes, see the printer driver. Two-sided printing accessory paper specifications - all regions except Japan Type Size Weight Paper Letter: 8.5 x 11 inches 16 to 24 lb. (60 to 90 gsm) Executive: 7.25 x 10.5 inches A4: 210 x 297 mm B5 (ISO): 176 x 250 mm B5 (JIS): 182 x 257 mm Brochure paper Letter: 8.5 x 11 inches Up to 48 lb. (180 gsm) A4: 210 x 297 mm Two-sided printing accessory paper specifications - Japan only Type Size Weight Paper Letter: 8.
Chapter 9 • • • Resolution: up to 1200 x 2400 ppi optical (depends on model); 19200 ppi enhanced (software) For more information about ppi resolution, see the scanner software. Color: 48-bit color, 8-bit grayscale (256 levels of gray) Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches) Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product.
Material safety data sheets Material safety data sheets (MSDS) can be obtained from the HP Web site at: www.hp.com/go/msds Recycling program HP offers an increasing number of product return and recycling programs in many countries/regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information regarding recycling of HP products, please visit: www.hp.
Chapter 9 Disposal of waste equipment by users in private households in the European Union Technical information Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/ reach.
Toxic and hazardous substance table Battery disposal in the Netherlands Battery disposal in Taiwan Attention California users Technical information The battery supplied with this product may contain perchlorate material. Special handling may apply. For more information, go to the following Web site: www.dtsc.ca.
Chapter 9 EU battery directive Technical information Regulatory notices The HP Photosmart meets product requirements from regulatory agencies in your country/region.
• • • • • • • • Regulatory model identification number FCC statement VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Notice to users in Korea Notice to users in Germany Noise emission statement for Germany HP Photosmart Premium e-All-in-One C310 series declaration of conformity Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number.
Chapter 9 Notice to users in Japan about the power cord Notice to users in Korea Notice to users in Germany Noise emission statement for Germany Technical information 40 Technical information
HP Photosmart Premium e-All-in-One C310 series declaration of conformity Technical information Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: • • • • • Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada European Union regulatory notice Notice to users in Taiwan Regulatory wireless statements 41
Chapter 9 Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada Technical information 42 Technical information
European Union regulatory notice Technical information Notice to users in Taiwan Regulatory wireless statements 43
Chapter 9 Technical information 44 Technical information
Symbols/Numerics T 10 x 15 cm photo paper specifications 32 technical information copy specifications 33 environmental specifications paper specifications 32 print specifications 33 scan specifications 33 system requirements 32 transparencies specifications 32 A after the support period 27 C copy specifications 33 customer support warranty 28 Index Index 32 W warranty 28 E envelopes specifications 32 environment Environmental product stewardship program 34 environmental specifications 32 L labels
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