User Manual

10. Reinsert the ink cartridges.
To reinsert the ink cartridges
▲ Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it clicks into place
and is seated firmly in the slot.
Make sure that you insert the ink cartridge into the slot that has the same shaped icon and color as the one
you are installing.
11. Close the ink cartridge access door.
The printhead or ink cartridges were not installed correctly.
If this did not solve the issue, try the next solution.
Solution 2: Contact HP Support
1. Go to:
www.hp.com/support.
2. If prompted, choose your country/region, and then click Contact HP for information on calling for technical
support.
If this did not solve the issue, try the next solution.
Solution 3: Cycle the Power on the printer
1. Turn off the product by pressing the On button.
2. Unplug the power cord from the back of the product.
3. Wait 30 seconds.
4. Plug in the power cord to the back of the unit.
If these steps resolved the issue, there is no need to continue troubleshooting.
HP Photosmart eStation C510 series - 'Printhead appears to be missing, not detected, incorrectly installed, or incompatible' Error
Message Appears on the Computer
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