user manual

8 Quick Reference Service Manual
HP DesignJet 2500CP and 2000CP Printers
HP DesignJet 2500CP only
-()$ ''&' 09xxxx Ć Hard Disk Drive Error. Switch the printer OFF and ON again. If
Error Code reappears, check that the Hard Disk data cable is correctly connected at both
ends. Also check that the Hard Disk Power Cable is correctly connected. Replace Hard Disk
data cable. If Error Code continues to appear, replace Hard Disk.
-()$ ''&' 090004 - PostScript installed without Hard Disk Drive.
Service Tests
%)'"% )! '+" ()( " %&()"( %* -()$
 Hold the UP and ENTER keys down and switch printer N from the power switch on
the back of the printer. Wait until Status/Initializing" is displayed before releasing keys.
 Once Status/Ready" is displayed, scroll to Utilities / Service Tests / Diagnostics and press
%)' button. Use ''&, buttons to scroll through test selections and press %)'
button to begin a specific test.
WARNING: Only replace one component at a time and check if the error has gone
before replacing another component. Using this procedure you will be
able to determine exactly which component failed.
 #)'&%"(
Purpose Ć Test Electronics Module, Hard Disk, Line Sensor (only presence), Trailing Cable
and Carriage Assembly (does not test the MIO Card).
If .  Ć Test Passed.
If  "#",  "#"or "#" Ć Replace Electronics Module.
If  "#" Ć Check Hard Disk Power Cable is correctly connected. Replace Hard Disk
data cable. If Error Code continues, replace Hard Disk.
If  "#" Ć Check if Line Sensor is installed/connected correctly. Check/replace
Trailing Cable. Replace Carriage Assembly.
If  "#" Ć Remove Printheads and clean flex contacts on Carriage Assembly and
Printheads. Reseat Printheads and try test again. Perform the Printhead Continuity test.
Replace the complete Ink Delivery System of each color one by one, performing this test each
time. Check/replace Trailing Cable. Replace Carriage Assembly.
 "% %(&'
Purpose Ć Test the Line Sensor.
REPLACE THE LENS COVER BEFORE YOU PERFORM THIS TEST IN
ORDER TO PREVENT ANY AEROSOL PROBLEMS.
If '%     #*   " Ć Test Passed.
If '% "#    #* "#  " Ć Replace the lens cover on the Line
Sensor. Make sure that the Mark Encoder on the Driver Roller is clean. Perform the
Electronics test. Check if the Media used is suitable for the printer. Check if the Line Sensor
is installed/connected correctly. Replace Line Sensor.