hp deskjet 1180c series printer user’s guide
Notice Acknowledgements The information contained in this document is subject to change without notice. HP ColorSmart II, HP PhotoREt III, and HP ZoomSmart Scaling Technology are trademarks of Hewlett-Packard Company. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Contents Welcome Using this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Printer Basics and Connections Understanding the Printer Parts and Functions . . . . . . . . . . . . . Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting the Printer to the USB Port . . . . . . . . . . . . . . . . Using Your Printer on a Network . . . . . . . .
Troubleshooting Power Cannot Be Turned On . . . . . . . . . . . . . . . . . . . . . . . . . . . Nothing Is Printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A Blank Page is Ejected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Placement of the Text or Graphics is Wrong . . . . . . . . . . . . . . . Something on the Page is Missing or Incorrect . . . . . . . . . . . . . Printer Takes a Long Time to Print a Job . . . . . . . . . . . . . . . . . .
1 Welcome Your printer can print vibrant colors on paper up to 13 in x 50 in. It connects directly to IBM and IBM-compatible computers through a parallel port or a Universal Serial Bus (USB) port. It connects to Macintosh computers through a USB port. The printer can also be shared on a network.
For More Information z Toolbox – Contains “how-to” and troubleshooting instructions, and allows access to printer maintenance functions and HP information. z Starter CD – Includes printer software, additional software templates, a quick tour of your printer, a utility that lets you copy the printer software to a floppy disk, an electronic copy of this User's Guide, and ordering information. z Web Site – http://www.hp.
2 Printer Basics and Connections Understanding the Printer Parts and Functions 1 Output tray – Collects the printed pages. 2 Paper guides – Guides the paper into the printer. 3 Access cover – Gives access to the print cartridges and jammed paper. 4 Cartridge LED – Blinks when the access cover is open or a cartridge error occurs. 5 CANCEL button – Cancels the current print job. 6 RESUME button – Blinks while waiting for a printed page to dry. Press it if you do not want to wait.
13 Removable panel knob – Turns counterclockwise for removing the rear panel, or clockwise to lock it. 14 Removable panel – Alternate access to jammed paper. 15 Power input – Connector for the power cable. Connecting the Printer Your printer supports local printing and network printing. For local printing, you can connect the printer using a USB cable or parallel cable. For network printing, you can connect via an optional HP external printer server.
8 Follow the instructions on the screen to complete the installation. 9 If you are running Windows 98 and you are prompted to insert the disk, click OK.Click Browse to locate the file specified under the system folder (for example, C:\WINDOWS\SYSTEM), and then click OK twice to continue the installation. 10 Connect the USB cable to the computer and the printer. The Found New Hardware wizard appears on the computer screen and the printer icon is created in the Printers folder.
6 Click Next, and then follow the instructions on the screen. 7 Click Next, and then click Finish. 8 For Windows 98 and Windows Me, repeat steps 5 to 7 when prompted by the Found New Hardware wizard. For Windows XP ENWW 1 Click Start, point to Settings, and then click Printers and Faxes. 2 Right-click the printer icon and select Properties. 3 Click the Advanced tab, and then click New Driver. The Add Printer Driver Wizard appears. 4 Click Next, and then click Have Disk.
Using Your Printer on a Network Your printer can be shared in a network environment by connecting it directly to a network via an optional HP Jetdirect external print server. For information about installation and setup of HP Jetdirect print servers, refer to your HP Jetdirect Hardware and Software Installation Guides. Although alternate installation methods are described below, the Starter CD is all you need to guide you through a shared printer installation.
Connecting to an External Print Server If you’ve already installed the printer software and you want to connect to Jetdirect port: ENWW 1 Insert the HP Jetdirect CD-ROM into your CD-ROM drive. If the installation program does not run automatically, launch Explorer and locate the file. 2 Select the option to install JetAdmin and follow the instructions on the screen. 3 After completing the Jet Admin install, select hp deskjet 1180c printer in the Printers folder.
3 Win L Printing Features This section describes the features of your new printer, such as tiling, and the available imaging options, such as converting to grayscale. For detailed procedures on how to use features, see the online help. You can access the Printing features using the printer control panel and right clicking on the printer icon. In Windows 95, 98 or Me, select Properties. In Windows NT 4.0, select Document Defaults. In Window 2000 or XP, select Printing Preference.
Handout This is useful when printing presentation slides on regular paper. If your software application has a handout feature and you select it in the application, DO NOT select Handout in the Features Tab. Tiling Tiling lets you enlarge and print a page in sections and on different sheets of paper. You can then tile the sheets of paper to form a large poster. For multiple-page documents, only the first page of the document is tiled. Additional pages in the document must be tiled one at a time.
If your software application has a booklet printing feature and you select it in the application, DO NOT select Booklet in the Features Tab. If your software application has a collating option, DO NOT select it while using the Booklet feature. Manual Duplex (Two-Sided Printing) You can print on both sides of the page using the easy-to-follow on-screen instructions. Do not print on both sides of pages that are covered densely with ink. Mirror Image Mirror image prints the reflected image of a page.
Banner You can create a banner using software such as Corel Print House, Microsoft® Publisher, or Broderbund Print Shop. Use big pictures and bold fonts in big sizes. For best results, use HP Banner Paper. When using Corel Print House to create a banner, choose a border or draw a box around the design so the printed banner is centered. Watermark Lets you print a watermark on the first page or on all pages of a document.
Optimized for Fax Optimized for Fax prints your images using highcontrast shades of gray making your printed document ideal for faxing. Image Enhancement Select Image Enhancement if you want your images enhanced by image processing algorithms that increase the contrast and sharpen the image. Preferences The Preferences tab lets you set whether or not a document prints immediately, a print preview is displayed, or a print confirmation is displayed.
Installing the HP Deskjet Control Panel for DOS Before you install the Control Panel, make sure your printer is set up and turned on. 1 Insert the Starter CD into the CD-ROM drive. 2 At the DOS prompt C:\>, type the CD-ROM drive letter and change the directory to \DOS\DJCP\. For example, type D: and press ENTER, then type cd \DOS\DJCP\, and press ENTER. 3 Type INSTALL, and press ENTER. 4 Follow the instructions on the screen to complete the installation.
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3 Follow the instructions on the screen to complete the installation. 4 Select Chooser from the Apple menu. 5 Click the printer’s icon from the left side of the Chooser window. Then, click DESKJET 1180c from the right side of the Chooser window. Close the Chooser. Printing Features Many of the features available in Windows are also available on Macintosh. See the balloon help for information on the available features and their options.
5 Printing and Loading Media You can print on the media listed below. For details, see “Printer Specifications and HP Supplies”. z Standard paper z Custom paper z Envelopes z Cards z Thick (0.3 mm or 0.01 in) cards z Labels z Transparencies and slides z HP special paper If printing more than one page on transparencies, photo paper, or other special paper, the Resume light blinks after each page has been printed to allow for the printed page to dry before printing the next page.
Main Paper Tray 1 2 3 7 5 4 5 6 Manual Feed ENWW 5-2
6 Troubleshooting Power Cannot Be Turned On z Check that the power cord is connected. z Check that the Removable panel, located at the back of the printer, is tightly pushed into the slot and that the knob is in the LOCK position. Nothing Is Printed 6-1 z Check the power Make sure the power cord is connected firmly to the printer and to a working outlet, and that the printer is turned on. The Power light on the front panel of the printer should be lit.
z Try printing a sample page Turn the printer off, and then back on. Press the RESUME button and release it when the Resume light starts to blink. If the sample page prints, then the problem is not with the printer. z Check the printer setup Make sure your HP Deskjet printer is selected as the current or default printer and that Pause Printing is not checked. z Check the network setup Make sure that your printer is properly set up in your network environment.
Something on the Page is Missing or Incorrect z The margin settings may be wrong Make sure the margin settings for the document do not exceed the printable area of your printer. z Color print settings may be wrong Grayscale might be selected in the HP print settings dialog box. z The wrong printer may be selected Make sure the correct printer is selected as the current or default printer.
Paper is Jammed in the Printer To clear the printer of any jammed paper, open the access cover and pull the paper towards you. If you cannot reach the jammed paper, turn the panel knob at the back of the printer, remove the panel, pull out the jammed paper, and replace the panel. If you still cannot reach the paper, lift up the output tray, and remove the jammed paper from the main paper tray. Tips for Avoiding Paper Jams ENWW z Make sure nothing is blocking the paper path.
Uninstalling the Printer Software For parallel port or network connections: 1 Start Windows and make sure no other Windows applications are running. 2 Click Start, Programs, HP Deskjet 1180c Printer, and select Uninstaller. 3 Follow the instructions that appear on the screen, to complete the removal of the printer software. You must have administrator privileges to uninstall the printer software in the Windows NT 4.0, Windows 2000, and Windows XP.
Printer Does Not Print After Switching Ports Do not connect both the parallel cable and the USB cable to the printer simultaneously. Only use one type of connection to the printer at one time. z Make sure the cable you are using is properly connected to the computer and the printer. z Make sure the printer is off when you switch ports. If it wasn’t, turn the printer off then turn the printer on again. z Check that the port setting matches the physical connection: Click Start, Settings, Printers.
1 Select the Preference tab from the printer driver. 2 Click the Services button. 3 Select Clean Print Cartridges. 4 Follow the instructions on the screen to clean the cartridges. Using and Caring for Print Cartridges When you open the printer’s access cover, the yellow arrow on the print cartridge cradle aligns to one of the icons near the back of the printer. If the Print Cartridge Status light flashes, open the printer's access cover and follow the instructions below. If the arrow points to...
Mac Troubleshooting z Check the power Make sure the power cord is connected firmly to the printer and to a working outlet, and that the printer is turned on. The Power light on the front panel of the printer should be lit. z Check the cable Make sure the cable you are using is properly connected to the computer and the printer. z Check the Chooser Make sure you’ve installed the software to use the printer, and the printer is selected.
Printing a Diagnostic Page 1 Power on your printer. 2 Press and hold down the POWER button and press the RESUME button four times. 3 Release the POWER button. Your printer prints a diagnostic page. If the problem persists, contact the HP Customer Care Center listed in this User’s Guide, and if possible, supply the information on the diagnostic page.
7 Customer Support The information in the previous chapter suggests solutions to common problems. If your printer is not operating properly and these suggestions do not solve your problem, try using one of the following support services to obtain assistance. Toolbox Toolbox is available only if you installed the printer driver through SETUP.EXE. The Troubleshooting tab in this program provides easy step-by-step solutions to common printing problems.
HP Telephone Support During the warranty period, you may obtain assistance from the HP Customer Care Center. For the number to call, refer to the Support guide that came in the box with your printer. To assist our Customer Care Center representatives to serve you better, get ready the following information before calling. 1 Print the printer diagnostic page. See “Troubleshooting” chapter for instructions on how to print this page. If the printer does not print, get the following information ready.
A Printer Specifications and HP Supplies Printer Specifications Print Method Drop on-demand thermal inkjet printing Print Speed Black Black Text Letter Tabloid Fast Mode Normal Mode Best Mode 8 ppm 6 ppm 4.5 ppm 5 ppm 3.7 ppm 3 ppm Print Speed: Color Mixed text with color graphics Letter Tabloid Fast Mode Normal Mode Best Mode 7 ppm 5 ppm 3 ppm 5 ppm 3.5 ppm 2 ppm Full page color Letter Tabloid Fast Mode Normal Mode Best Mode 2.7 ppm 0.6 ppm 0.3 ppm 1.7 ppm 0.4 ppm 0.
Fonts 8 built-in fonts, 4 each in portrait and landscape orientations: CG Times, CG Times Italic; Univers, Univers Italic; Courier, Courier Italic; Letter Gothic, Letter Gothic Italic (Euro Symbol Supported) Smart Software Features In-box printer driver features: HP ZoomSmart scaling technology, Tiling, Booklet, Handout (N-up printing), Manual Duplex, Banner, Mirror Image, Watermark*, Optimized for fax, Print Preview*, Sepia*, Quick Sets*, Schedule Printing**, ColorSync** Note: *Windows Only; **Macintosh
Operating Environment Operating temperature: 41 to 104 degrees F (5 to 40 degrees C) Recommended operating conditions: 59 to 95 degrees F (15 to 35 degrees C) Storage temperature: -40 to 140 degrees F (-40 to 60 degrees C) Relative humidity: 20 to 80 percent RH non-condensing Noise levels per ISO 9296: Sound power LwAD: 5.8 B(A); Sound pressure LpAm: 47 dB(A) (By-stander position) System Requirements Minimum Windows 98: P60 MHz, 16 MB RAM Windows NT 4.
Ordering HP Supplies You can order HP Supplies from HP World Wide Web. Visit HPshopping.com (http://www.hpshopping.com) for more information.
HP Premium Heavyweight InkJet Paper A4, 100 sheets: 210 x 297 mm C1853A HP Premium Photo Paper A3, 15 sheets: 297 x 420 mm C6059A US Letter, 15 sheets: 8.5 in x 11 in C6039A HP Premium Plus Photo Paper Glossy, US Letter, 20 sheets: 8.5 in x 11 in C6831A Glossy, A4, 20 sheets: 210 x 297 mm C6832A Glossy Snapshot, 20 sheets: 4 in x 6 in C6944A Matte, US Letter, 20 sheets: 8.
HP Greeting Card Paper US Letter, 20 sheets, 20 envelopes C1812A A4, 20 sheets, 20 envelopes C6042A Glossy, A4, 20 sheets, 20 envelopes C6045A HP Felt-Textured Greeting Cards, Ivory/Half-fold US Letter, 20 sheets, 20 envelopes C6828A HP Glossy Greeting Card Paper US Letter, 10 sheets, 10 envelopes C6044A A4, 10 sheets, 10 envelopes C6045A A-6 ENWW
Regulatory Notices FCC statement The U.S. Federal Communications Commission (in 47 cfr 15.105) has specified that the following notices be brought to the attention of users of this product. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Power Cord Statement Safety Information The power cord cannot be repaired. If it is defective, it should be discarded or returned to the supplier. LEDs Classification Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. 1 Read and understand all instructions in the User’s Guide. 2 Use only a grounded electrical outlet when connecting this product to a power source.
Hewlett-Packard Limited Warranty Statement HP product Duration of Limited Warranty Software 90 days Accessories 90 days Print cartridges 90 days Printer peripheral hardware (see below for details) 1 year Extent of Limited Warranty 1 2 3 Hewlett-Packard warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.
Limitations of Liability 1 To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer’s sole and exclusive remedies.
Index A H Access cover 2-1 aligning the print cartridges 6-6 auto-duplex unit weight specifications A-2 avoiding paper jams 6-4 handout 3-2 hp instant support 7-1 HP PCL 3 A-1 humidity specifications A-3 I B banner 3-4 blank page prints 6-2 blinking LEDs 6-1 booklet 3-2 I/O interfaces A-2 icons 6-7 image enhancement 3-5 imaging Options 3-4 interfaces, I/O A-2 C J cancel button 2-1 cards 5-1 cartridges warranty cleaning the print cartridges 6-6 custom paper 5-1 customer support 7-1 jammed paper 6-4
O operating environment specifications A-3 operating systems system requirements A-3 ordering information A-4 output tray 2-1 P pages per month A-2 paper A-4 weight specifications A-2 paper guides 2-1 paper james 6-4 parallel port 2-1 parts 2-1 PCL languages, included A-1 power specifications A-2 power button 2-1 power input 2-2 preferences 3-5 print cartridge icons 6-7 print cartridges warranty Print Server 2-6 print Sspeed A-1 printer drivers 3-6 system requirements A-3 warranty printer languages A-1 pri
DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Singapore (Pte) Ltd Manufacturer's Address: Consumer Business, Asia Operations 20 Gul Way, Singapore 629196 declares, that the product Product Name: hp deskjet 1180c Model Number: C8128A Regulatory Model Number: NIL Product Options: All conforms to the following Product Specifications: Safety: IEC 950: 1991+A1+A2+A3+A4 / EN 60950: 1992+A1+A2+A3+A4+A11 IEC 60825-1: 1993+A1: 1997+A2: 2001 / EN
