HP Deskjet 2050 All-in-One series
1 How Do I?..................................................................................................................................3 2 Get to know the HP All-in-One Printer parts................................................................................................................................5 Control panel features................................................................................................................6 Status Lights..........................................
Contents 2
How Do I? Learn how to use your HP All-in-One • • • • • Printer parts Copy documents or photos Load media Replace the cartridges Clear a paper jam How Do I? 1 How Do I? 3
Chapter 1 How Do I? 4 How Do I?
2 Get to know the HP All-in-One • • • Printer parts Control panel features Status Lights 1 Input tray 2 Paper-width guide for the input tray 3 Control panel 4 Cartridge door 5 Output tray 6 Output tray extender (also referred to as the tray extender) 7 Cartridges Get to know the HP All-in-One Printer parts Printer parts 5
Chapter 2 Control panel features ! Get to know the HP All-in-One 6 1 Power: Turns the product on or off. When the product is off, a minimal amount of power is still used. To completely remove power, turn off the product, then unplug the power cord. 2 Cancel: Stops the current operation. 3 Start Copy Black: Starts a black-and-white copy job. Increase the number of copies (up to 10) by pressing the button multiple times. Acts as a resume button after resolving print problems.
Status Lights When the product is turned on, the on button light will be lit. When the product is processing a job, the on light will be blinking. Additional blinking lights signal errors that you can resolve. See below to learn about blinking lights and what to do. Behavior Solution Power light is blinking and attention light is on (not blinking) The output tray is closed, there is no paper, or there is a paper jam. Replace the cartridges, correctly Load media, or Clear a paper jam.
Chapter 2 (continued) Behavior Solution Identify a defective cartridge to identify if only one cartridge is a defective. Both cartridge lights and attention light are blinking The cartridge carriage inside the printer has stalled. Open cartridge door and make sure the carriage is not obstructed, close door, and then press the Start Copy Black or Start Copy Color button to resume. Power light, both cartridge lights, and attention light are blinking The printer is in an error state.
3 Print Choose a print job to continue. Print documents Print photos Print envelopes Print documents To print from a software application 1. Make sure the output tray is open. 2. Make sure you have paper loaded in the input tray. Print 3. From your software application, click the Print button. 4. Make sure the product is the selected printer. 5. Click the button that opens the Properties dialog box.
Chapter 3 NOTE: You can print your document on both sides of the paper, instead of just one side. Click on the Advanced button on the Paper/Quality or Layout tab. From the Pages to Print drop-down menu select Print Odd Pages Only. Click OK to print. After the odd numbered pages of the document have been printed, remove the document from the output tray. Reload the paper in the input tray with the blank side facing up. Return to the Pages to Print drop-down menu and then select Print Even Pages Only.
NOTE: Do not leave unused photo paper in the input tray. The paper might start to curl, which could reduce the quality of your printout. Photo paper should be flat before printing. Print envelopes You can load one or more envelopes into the input tray of the HP All-in-One. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. NOTE: For specific details on how to format text for printing on envelopes, consult the help files in your word processing software.
Chapter 3 Cartridge tips • Use genuine HP ink cartridges. • Install both the black and tri-color cartridges correctly. For more information, see Replace the cartridges. • Check the estimated ink levels in the cartridges to make sure there is sufficient ink. For more information, see Check the estimated ink levels. • For more information, see Improve print quality. Paper loading tips • Load a stack of paper (not just one page).
• You can print your document on both sides of the paper, instead of just one side. NOTE: Click the Advanced button on the Paper/Quality or Layout tab. From the Pages to Print drop-down menu select Print Odd Pages Only. Click OK to print. After the odd numbered pages of the document have been printed, remove the document from the output tray. Reload the paper in the input tray with the blank side facing up. Return to the Pages to Print drop-down menu and then select Print Even Pages Only.
Chapter 3 Print 14 Print
4 Paper basics You can load many different types and sizes of paper in the HP All-in-One, including letter or A4 paper, photo paper, transparencies, and envelopes. Load media Recommended papers for printing If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available.
Chapter 4 HP Brochure Paper or HP Superior Inkjet Paper These papers are glossy-coated or matte-coated on both sides for two-sided use. They are the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars. Paper basics HP Premium Presentation Paper or HP Professional Paper These papers are heavy two-sided matte papers perfect for presentation, proposals, reports, and newsletters.
Load media ▲ Select a paper size to continue. Paper basics Load full-size paper a. Raise the input tray ❑ Raise the input tray. b. Lower the output tray ❑ Lower the output tray and pull out the tray extender.
Chapter 4 c. Slide paper-width guide to the left ❑ Slide paper-width guide to the left. Paper basics d. Load paper. ❑ Insert stack of paper into input tray with short edge forward and print side up. ❑ Slide stack of paper down until it stops. ❑ Slide paper-width guide to the right until it stops at edge of paper.
Paper basics Load small-size paper a. Raise the input tray ❑ Raise the input tray. b. Lower the output tray ❑ Lower the output tray and pull out the tray extender.
Chapter 4 c. Slide paper-width guide to the left. ❑ Slide paper-width guide to the left. Paper basics d. Load paper. ❑ Insert stack of photo paper with short edge down and print side up. ❑ Slide stack of paper forward until it stops. NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs are on top. ❑ Slide paper-width guide to the right until it stops at edge of paper.
Paper basics Load envelopes a. Raise the input tray ❑ Raise the input tray. b. Lower the output tray ❑ Lower the output tray and pull out the tray extender. c. Slide paper-width guide to the left. ❑ Slide paper-width guide to the left.
Chapter 4 ❑ Remove all paper from the main input tray. d. Load envelopes. ❑ Insert one or more envelopes into far-right side of the input tray. The side to be printed on should face up. The flap should be on the left side and facing down. ❑ Slide stack of envelopes down until it stops. ❑ Slide paper-width guide to the right against stack of envelopes until it stops.
5 Copy and scan • • • Copy documents or photos Scan to a computer Tips for copy and scan success Copy documents or photos NOTE: All documents are copied in normal quality print mode. You cannot change the print mode quality when copying. ▲ Do one of the following: Copy and scan 1-sided original to 1-sided copy a. Load paper. ❑ Load either small photo paper or full-size paper in the input tray. b. Load original. ❑ Lift lid on product.
Chapter 5 ❑ Load original print side down on right front corner of glass. ❑ Close lid. c. Start copy. ❑ Press either Start Copy Black or Start Copy Color. Increase the number of copies by pressing the button multiple times. Copy and scan Scan to a computer NOTE: To scan to a computer, the HP All-in-One and computer must be connected and turned on.
▲ To scan to a computer: Single page scan a. Load paper. ❑ Load either small photo paper or full-size paper in the input tray. Copy and scan b. Load original. ❑ Lift lid on product. ❑ Load original print side down on right front corner of glass.
Chapter 5 ❑ Close lid. c. Start scan. ❑ Start the Scan job using the Printer Software. Click the HP All-in-One desktop icon to open the Printer Software. NOTE: You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 2050 J510 > HP Deskjet 2050 J510 Copy and scan ❑ Select Scanner Actions. You will see scan options that you can select onscreen. Tips for copy and scan success • Load your original print side down on the right front corner of the glass.
6 Work with cartridges • • • • • Check the estimated ink levels Order ink supplies Replace the cartridges Use single-cartridge mode Cartridge warranty information Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a cartridge. The ink supply level shows an estimate of the amount of ink remaining in the cartridges. To check the ink levels from the Printer Software 1. Click the HP All-in-One desktop icon to open the Printer Software.
Chapter 6 Order ink supplies Before ordering cartridges, locate the correct cartridge number. Locate the cartridge number on the printer ▲ The cartridge number is located inside the cartridge door. Product No. xxxxxx Model No. xxxxx HP Ink Cartridge xx Locate the cartridge number in the Printer Software 1. Click the HP All-in-One desktop icon to open the Printer Software. NOTE: You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 2050 J510 > HP Deskjet 2050 J510 2.
Replace the cartridges To replace the cartridges 1. Check power. 2. Load paper. 3. Remove cartridge. a. Open cartridge door. Work with cartridges Wait for print carriage to move to center of the product. b. Press down to release cartridge, then remove it from slot.
Chapter 6 4. Insert new cartridge. a. Remove cartridge from packaging. b. Remove plastic tape using pink pull tab. Work with cartridges c. Slide cartridge into slot until it clicks into place.
d. Close cartridge door. 5. Align cartridges. Related topics • Choose the right cartridges • Order ink supplies Use single-cartridge mode Use the single-cartridge mode to operate the HP All-in-One with only one print cartridge. The single-cartridge mode is initiated when a print cartridge is removed from the print cartridge carriage. During single-cartridge mode, the product can only print jobs from the computer.
Chapter 6 During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/ MM/DD format, may be found on the product as indicated: For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the product.
7 Solve a problem This section contains the following topics: • • • • Improve print quality Clear a paper jam Unable to print HP support Click here to go online for more information. Improve print quality 1. Make sure you are using genuine HP cartridges. 2. Check the Printer Software settings to make sure you have selected the appropriate paper type and print quality from the Media drop-down list. 3. Check the estimated ink levels to determine if the cartridges are low on ink.
Chapter 7 streaks in the color and black boxes, or no ink in portions of the boxes, then automatically clean the cartridges 6. Clean the print cartridges automatically, if the diagnostic page shows steaks or missing portions of the color and black boxes. To clean the cartridges automatically a. Load letter or A4 unused plain white paper into the input tray. b. In the Printer Software, click Printer Actions and then click Maintenence Tasks to access the Printer Toolbox. c. Click Clean Ink Cartridges.
Clear a paper jam Clear a paper jam. To clear a paper jam 1. Press the cancel button to try to clear the jam automatically. If this does not work, the paper jam will need to be cleared manually. 2. Locate the paper jam Input tray If the paper jam is located near the back input tray, pull the paper gently out of the input tray. Output tray • If the paper jam is located near the front output tray, pull the paper gently out of the output tray.
Chapter 7 Inside of printer • If the paper jam is located inside the printer, open the cleanout door located on the bottom of the printer. Press tabs on both sides of the cleanout door. • Remove jammed paper. • Close the cleanout door. Gently push the door towards the printer until both latches snap into place. 3. Press the Start Copy Black or Start Copy Color button on the control panel to continue the current job.
If the above solutions do not resolve the problem, click here for more online troubleshooting. Unable to print Make sure that the printer is turned on and that there is paper in the tray. If you are still unable to print, try the following in order: 1. Check for error messages and resolve. 2. Disconnect and reconnect the USB cable. 3. Verify that the product is not paused or offline.
Chapter 7 c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default Printer. d. Try using your product again. 5. Restart the print spooler. To restart the print spooler NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue. Click here to go online for more information. Otherwise, follow the steps below. a.
6. Restart the computer. 7. Clear the print queue To clear the print queue NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue. Click here to go online for more information. Otherwise, follow the steps below. a. Depending upon your operating system, do one of the following: • Windows 7: From the Windows Start menu, click Devices and Printers. • Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
Chapter 7 lights are still blinking, then one or both cartridges may be defective. To determine if one cartridge is defective do the following: 1. Remove black cartridge. 2. Close cartridge door. 3. If the On light blinks, the tri-color cartridge should be replaced. If the On light does not blink, replace the black cartridge. Prepare the trays Open output tray ▲ Output tray must be open to begin printing. Close cartridge door ▲ Cartridge door must be closed to begin printing.
• • HP support by phone Additional warranty options Register the product By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at http://www.register.hp.com. Support process If you have a problem, follow these steps: 1. Check the documentation that came with the product. 2. Visit the HP online support Web site at www.hp.com/support.
Chapter 7 Placing a call Call HP support while you are in front of the computer and the product. Be prepared to provide the following information: • • Product name (HP Deskjet 2050 All-in-One series) Model number (located inside the cartridge door) Product No. xxxxxx Model No.
8 Technical information Technical information The technical specifications and international regulatory information for the HP All-in-One are provided in this section. For additional specifications, see the printed documentation that came with the HP All-in-One.
Chapter 8 Envelopes: Up to 5 Index cards: Up to 10 Photo paper sheets: Up to 10 Technical information Paper size For a complete list of supported media sizes, see the printer software.
Power specifications 0957-2286 • Input voltage: 100-240Vac (+/- 10%) Input frequency: 50/60 Hz (+/- 3Hz) Technical information • 0957-2290 • Input voltage: 200-240Vac (+/- 10%) • Input frequency: 50/60 Hz (+/- 3Hz) NOTE: Use only with the power adapter supplied by HP. Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields. Acoustic information If you have Internet access, you can get acoustic information from the HP Web site. Go to: www.hp.com/support.
Chapter 8 Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002. Technical information Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life. Material safety data sheets Material safety data sheets (MSDS) can be obtained from the HP Web site at: www.hp.
Dansk Bortskaffelse af affaldsudstyr for brugere i private husholdninger i EU Dette symbol på produktet eller på dets emballage indikerer, at produktet ikke må bortskaffes sammen med andet husholdningsaffald. I stedet er det dit ansvar at bortskaffe affaldsudstyr ved at aflevere det på dertil beregnede indsamlingssteder med henblik på genbrug af elektrisk og elektronisk affaldsudstyr.
Chapter 8 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/reach. Toxic and hazardous substance table Technical information Regulatory notices The HP All-in-One meets product requirements from regulatory agencies in your country/region.
FCC statement FCC statement Technical information The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Chapter 8 Notice to users in Japan about the power cord Technical information HP Deskjet 2050 All-in-One series declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier's Name: Supplier's Address: declares, that the product Product Name and Model: Regulatory Model Number: 1) Product Options: Power Adapter: DoC #: VCVRA-1001-01 Hewlett-Packard Company 60 Alexandra Terrace, #07-01 The Comtech, Singapore 118502 HP Deskjet 2050 All-in-One Series HP Deskjet 10
Index A scan specifications 44 system requirements 43 after the support period 42 C copy specifications 44 customer support warranty 42 W warranty 42 E environment Environmental product stewardship program 45 environmental specifications 43 P Index paper recommended types 15 phone support 41 phone support period period for support 41 print specifications 44 R recycle ink cartridges 46 regulatory notices regulatory model identification number 48 S scan scan specifications 44 support process 41 syste
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