user manual

D–8 361685-001 Service Reference Guide, dx5150
Troubleshooting Without Diagnostics
Solving Hard Drive Problems
Solving Hard Drive Problems
Problem Cause Solution
Hard drive error occurs. Hard disk has bad
sectors or has failed.
1. In Windows XP, right-click
Start, click Explore, and
select a drive. Select File >
Properties > Tools. Under
Error-checking, click Check
Now.
2. Use a utility to locate and block
usage of bad sectors. If
necessary, reformat the hard
disk.
Disk transaction problem. Either the directory
structure is bad or there
is a problem with a file.
In Windows XP, right-click Start,
click Explore, and select a drive.
Select File > Properties > Tools.
Under Error-checking, click
Check Now.
Drive not found (identified). Loose cable. Check cable connections.
The system may not
have automatically
recognized a newly
installed device.
1. Run Computer Setup.
2. If the system still does not
recognize the new device,
check to see if the device is
listed within Computer Setup. If
it is listed, the probable cause is
a driver problem. If it is not
listed, the probable cause is a
hardware problem.
3. If this is a newly installed drive,
enter Computer Setup and
disable the Quick Power On
Self Test in Advanced BIOS
Features.
Drive’s controller is
disabled in Computer
Setup.
Enter Computer Setup and enable
all the IDE and SATA controllers in
Integrated Peripherals >
South OnChip IDE Device and
Integrated Peripherals >
South OnChip PCI Device.
Drive responds slowly
immediately after
power-up.
Enter Computer Setup and disable
the Quick Power On Self Test in
Advanced BIOS Features.