user manual

2–14 361685-001 Service Reference Guide, dx5150
Setup Utilities and Diagnostics Features
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Saving the configuration of the computer periodically allows you to keep a history of the
configuration. This history may be useful to you in the future if the system encounters a problem
that requires debugging.
4. To exit Configuration Record, on the File menu, click Exit.
2.6 Remote Diagnostics Enabling Agent
This utility provides a Web browser interface to Diagnostics for Windows. It enables remote
control of the diagnostics and facilitates easy transfer of computer information from remote
machines to a service provider.
The Remote Diagnostics Enabling Agent captures hardware configuration and provides the
ability to perform tests remotely to diagnose computer problems. In addition, the Remote
Diagnostics Enabling Agent identifies any computer hardware device problems signaled by the
HP Management Agents. The Remote Diagnostics Enabling Agent automatically selects these
hardware devices for testing.
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The Remote Diagnostics Enabling Agent only works if Diagnostics for Windows is installed.
The Remote Diagnostics Enabling Agent is pre-loaded on some computers and is available
through a SoftPaq at http://www.hp.com under Support and Drivers.
2.6.1 Installing/Upgrading Remote Diagnostics Enabling Agent
1. Visit http://www.hp.com/support/files and select the applicable product.
2. Locate the appropriate software and download the latest version.
3. Execute the downloaded file. If you are upgrading an existing version, select Repair for the
new version to overwrite the old version.
2.6.2 Running the Remote Diagnostics Enabling Agent
1. Select the Remote Diagnostics icon located in the Control Panel.
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The Remote Diagnostics Enabling Agent allows you to run Diagnostic Test or the Configuration
Record in a browser window. You can run both of these utilities remotely or locally.
2. To exit Remote Diagnostics, on the File menu, click Close.
2.7 Protecting the Software
To protect software from loss or damage, you should keep a backup copy of all system software,
applications, and related files stored on the hard drive. See the operating system or backup utility
documentation for instructions about making backup copies of data files.
2.8 Restoring the Software
You can restore the Windows operating system and software to its original state using the
Restore CD. See the Restore CD for complete instructions.