HP Pavilion tx2500 Entertainment PC Maintenance and Service Guide
© Copyright 2008, 2012 Hewlett-Packard Development Company, L.P. AMD, Athlon, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 5 Top components ................................................................................................................................... 5 Display components .............
Workstation guidelines ..................................................................... 34 Equipment guidelines ....................................................................... 35 Unknown user password ................................................................................................... 36 Component replacement procedures ................................................................................................. 37 Service tag location ........................................
12.1-inch, WXGA BrightView display specifications ........................................................................... 78 Hard drive specifications .................................................................................................................... 79 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications .................................. 80 System DMA specifications .........................................................................................................
10 Power cord set requirements .................................................................................................................. 104 Requirements for all countries or regions ......................................................................................... 104 Requirements for specific countries or regions ................................................................................ 105 11 Recycling .................................................................................
1 Product description Category Description Product Name HP Pavilion tx2500 Entertainment PC Processors AMD Turion™ 64 Mobile Technology Ultra-Dual Core ZM-86 processor, 2.4-GHz, 2-MB L2 cache, 800-MHz front side bus (FSB) AMD Turion 64 Mobile Technology Ultra-Dual Core ZM-82 processor, 2.2-GHz, 2MB L2 cache, 800-MHz FSB AMD Turion 64 Mobile Technology Ultra-Dual Core ZM-80 processor, 2.0-GHz, 2MB L2 cache, 800-MHz FSB AMD Turion 64 Mobile Technology Dual Core RM-70 processor, 2.
Category Description 1024-MB total system memory (1024 MB × 1, 512 MB × 2, dual-channel) Hard drives ● Supports all 9.5-mm, 2.5-inch hard drives ● Serial ATA 500-GB, 7200-rpm 320-GB, 7200-rpm 320-GB, 5400-rpm 250-GB, 5400-rpm 160-GB, 5400-rpm Optical drives ● 12.
Category Description External media card ● One ExpressCard/34 slot, requires slot bezel ● 5-in-1 Digital Media Slot, supports SD, MMC, MS, MSpro, xD. With adapter (not included), supports mini versions of SD, MMC, and MS Duo. Ports Audio-in (stereo microphone) Audio-out (stereo headphone) Audio-out (stereo headphone with S/PDIF) Consumer infrared (one in computer base, one in display assembly) eSATA High-definition multimedia interface (HDMI) v1.
Category Description AC adapter Battery (system) Hard drive Memory module Optical drive WLAN module 4 Chapter 1 Product description
2 External component identification Top components Display components Item Component Function (1) Internal microphones (2) Record sound. (2) Display release latch Opens the computer. (3) Integrated camera (select models only) Records video and captures still photographs. (4) DVD button Launches the DVD playback feature of the QuickPlay program. (5) Media button Launches the QuickPlay program. (6) Mobility Center button Opens Mobility Center.
Item Component Function (9) Convertible hinge Swivels the display and converts the computer from traditional notebook mode into slate mode or vice versa. In slate mode, the display is rotated and folded flat, so that you can view content while carrying the computer. (10) Drive light Blinking: The hard drive or optical drive is being accessed. (11) Battery light ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level.
Keys Item Component Function (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows® Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
Pointing devices Item Component Function (1) TouchPad on/off button Enables/disables the TouchPad. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) TouchPad light ● Blue: TouchPad is enabled. ● Amber: TouchPad is disabled. (5) TouchPad vertical scroll zone Scrolls up or down. (6) Right TouchPad button* Functions like the right button on an external mouse.
Front components Item Component Function (1) Display release latch Opens the computer. (2) Power switch* ● When the computer is off, slide the power switch to the right to turn on the computer. ● When the computer is on, slide the power switch to the right to initiate Sleep. ● When the computer is in the Sleep state, slide the power switch to the right briefly to exit Sleep. ● When the computer is in Hibernation, slide the power switch to the right briefly to exit Hibernation.
Item Component Function (9) Wireless light ● Blue: An integrated wireless device, such as a WLAN device and/or a Bluetooth® device, is turned on. ● Amber: All wireless devices are turned off. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. Left-side components 10 Item Component Function (1) Power connector Connects an AC adapter. (2) ExpressCard slot Supports optional ExpressCard/34 cards.
Right-side components Item Component Function (1) Previous/rewind button ● Plays the previous track or chapter when the button is pressed once. ● Rewinds media when the button is pressed simultaneously with the fn key. (2) Play/pause button Plays or pauses media. (3) Next/fast forward button ● Plays the next track or chapter when the button is pressed once. ● Fast forwards media when pressed simultaneously with the fn key. (4) Stop button Stops playback.
Rear components Item Component Function (1) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) RJ-11 (modem) jack Connects a modem cable. (3) USB ports (2) Connect optional USB devices. (4) Security cable slot Attaches an optional security cable to the computer.
Bottom components Item Component Function (1) Vents (6) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) Battery release latches (2) Releases the battery from the battery bay. (3) Hard drive bay Holds the hard drive. (4) Optical drive release latch Releases the optical drive from the drive bay.
3 Illustrated parts catalog Service tag location The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information: (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
Service tag location 15
Computer major components Item Description (1a) Display assembly 12.
Item (1b) Description Spare part number 12.
Item Description (7b) Memory module compartment cover (includes 2 captive screws, secured by C-clips) (7c) WLAN module compartment cover (includes 1 captive screw, secured by a C-clip) (7d) Hard drive cover (includes one rubber foot and 2 captive screws, secured by C-clips) (7e) Display connector cover (includes 1 captive screw, secured by a C-clip) (8a) Power switch assembly (includes power switch board cable and power switch board actuator) (8b) Power switch board actuator (9a) Pen eject as
Item Description (18) WLAN module Spare part number Broadcom 4321AGN 802.11a/b/g/n WLAN module ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S.
Item Description ● Spare part number For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Item (19) (20) Description Spare part number ● 459263-002 For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Con
Plastics Kit Item 22 Description Spare part number Plastics Kit 487926-001 (1) ExpressCard slot bezel (2) Hard drive cover (includes 1 rubber foot and 2 captive screws, secured by C-clips) (3) Display connector cover (includes 1 captive screw, secured by a C-clip) (4) WLAN module compartment cover (includes 1 captive screw, secured by a C-clip) (5) Memory module compartment cover (includes 2 captive screws, secured by C-clips) Chapter 3 Illustrated parts catalog
Mass storage devices Item Description (1) Hard drives (include frame and hard drive connector (2) Spare part number 500-GB, 7200-rpm 634924-001 320-GB, 7200-rpm 603783-001 320-GB, 5400-rpm 622643-001 160-GB, 7200-rpm 579045-001 Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and hard drive screws) 497744-001 Optical drive (includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 480864-001 DVD±RW and CD-RW SuperMulti Dou
Miscellaneous parts Description Spare part number 65-watt AC adapter 613149-001 ATSC/NTSC TV tuner antenna 455457-001 ATSC/NTSC TV tuner 455456-001 Audio/video cable 455459-001 Cat5E cable 454619-001 DVB-T TV tuner 412175-002 DVB-T TV tuner antenna 412176-003 DVB-T TV tuner antenna adapter 412176-001 HP backpack 405527-001 HP carrying case 418162-001 HP notebook protective sleeve 480105-001 Remote control (fits into ExpressCard slot) 465539-001 Infrared emitter with cable 439129-0
Description Spare part number Screw Kit 464116-001 ● Phillips PM3.0×3.0 screw ● Phillips PM2.5×6.0 screw ● Phillips PM2.0×11.0 screw ● Black Phillips PM2.0×7.0 captive screw ● Silver Phillips PM2.0×7.0 screw ● Phillips PM2.0×5.0 captive screw ● Phillips PM2.0×5.0 screw ● Phillips PM2.0×4.0 captive screw ● Phillips PM2.0×4.0 screw ● Phillips PM2.0×3.
26 Spare part number Description 449729-001 RTC battery 453730-001 Broadcom 4321AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States 453730-002 Broadcom 4321AGN 802.
Spare part number Description 459263-002 Broadcom BCM4312 802.
28 Spare part number Description 484748-121 Keyboard for use in French Canada 484748-131 Keyboard for use in Portugal 484748-141 Keyboard for use in Turkey 484748-161 Keyboard for use in Latin America 484748-171 Keyboard for use in Saudi Arabia 484748-201 Keyboard for use in Brazil 484748-251 Keyboard for use in Russia 484748-281 Keyboard for use in Thailand 484748-291 Keyboard for use in Japan 484748-A41 Keyboard for use in Belgium 484748-AB1 Keyboard for use in Taiwan 484748-AD1
Spare part number Description 487926-001 Plastics Kit (see Plastics Kit on page 22 for Plastics Kit spare part information) 490371-001 Power cord for use in the United States 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe 490371-031 Power cord for use in the United Kingdom and Singapore 490371-061 Power cord for use in Italy 490371-081 Power cord for use in Denmark 490371-111 Power cord for use in Switzerland 490371-201 Power cord for use in Brazil 490
30 Spare part number Description 593028-001 Pen 598833-001 512-MB memory module (1-DIMM, PC2-6400, 667-MHz, 800 DDR) 598858-001 2048-MB memory module (1-DIMM, PC2-6400, 667-MHz, 800 DDR) 598861-001 1024-MB memory module (1-DIMM, PC2-6400, 667-MHz, 800 DDR) 603783-001 320-GB, 7200-rpm hard drive 613149-001 65-watt AC adapter 622643-001 320-GB, 5400-rpm hard drive 634256-001 Thermal pad kit 634924-001 500-GB, 7200-rpm hard drive Chapter 3 Illustrated parts catalog
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver Service considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord. 4.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 47 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag location The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems.
Computer feet Description Spare part number Rubber Feet Kit (includes 4 base enclosure rubber feet and pen cover) 464821-001 The computer feet are adhesive-backed rubber pads. There are four computer feet (1) that adhere to the computer base enclosure, and two computer feet (2) that adhere to the high-capacity battery.
Battery Description Spare part number 8-cell, 73-Wh, 2.55-Ah battery 463650-003 6-cell, 55-Wh, 2.55-Ah battery 441132-003 6-cell, 2.55-Ah battery for use in Japan 534133-291 4-cell, 37-Wh, 2.55-Ah battery 441131-003 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer.
Pen Description Spare part number Pen 593028-001 Before removing the pen, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 39). Remove the pen: 1. Position the computer with the left side toward you. 2.
Hard drive Description Spare part number 500-GB, 7200-rpm 634924-001 320-GB, 7200-rpm 603783-001 320-GB, 5400-rpm 622643-001 160-GB, 7200-rpm 579045-001 Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and hard drive screws) 497744-001 Before removing the hard drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
6. Remove the hard drive (2) from the hard drive bay. 7. If it is necessary to remove the hard drive bracket and connector, remove the four Phillips PM3.0×3.0 hard drive bracket screws (1) from each side of the hard drive. 8. Lift the bracket (2) straight up to remove it from the hard drive. 9. Remove the connector (3) from of the hard drive. Reverse this procedure to reassemble and install the hard drive.
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 480864-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 480865-001 Optical drive weight saving blank 518183-001 Before removing the optical drive, follow these steps: 1. Shut down the computer.
Memory module Description Spare part number 2048-MB (1-DIMM, PC2-5300, 667 MHz) 598858-001 1024-MB (1-DIMM, PC2-5300, 667 MHz) 598861-001 512-MB (1-DIMM, PC2-5300, 667 MHz) 598833-001 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord.
6. Pull the module (2) away from the slot at an angle and remove it. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot. Reverse this procedure to install a memory module.
WLAN module Description Spare part number Broadcom 4322 802.11a/b/g/n WLAN modules: ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S.
Description Spare part number ● 453730-291 For use in Japan Broadcom BCM4312 802.11b/g WLAN modules: ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S.
3. Lift the right side of the WLAN module compartment cover (2) and swing it to the left. 4. Remove the WLAN module compartment cover. NOTE: The WLAN module compartment cover is included in the Plastics Kit, spare part number 487926-001. 5. Disconnect the WLAN antenna cables (1) from the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. 6. Remove the two Phillips PM2.0×3.
Keyboard Description Country or region Spare part number Country or region Spare part number Belgium 484748-A41 Portugal 484748-131 Brazil 484748-201 Russia 484748-251 Canada 484748-121 Saudi Arabia 484748-171 Denmark, Finland, and Norway 484748-DH1 South Korea 484748-AD1 France 484748-051 Spain 484748-071 Germany 484748-041 Taiwan 484748-AB1 Israel 484748-BB1 Thailand 484748-281 Italy 484748-061 Turkey 484748-141 Japan 484748-291 The United Kingdom 484748-031 Latin A
4. Open the computer. 5. Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest. 6. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2). 7. Remove the keyboard. Reverse this procedure to install the keyboard.
Switch cover Description Spare part number Switch cover (includes display convertible hinge base cover) 464115-001 Before removing the switch cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 39). 5.
5. Rotate the display clockwise approximately 45 degrees. 6. Lift the left and right front corners of the switch cover (1) until it disengages from the computer. 7. Rotate the switch cover (2) counterclockwise and remove it from the computer. Reverse this procedure to install the switch cover.
Display assembly Description Spare part number 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprint reader, microphones, and WLAN antenna cables 484751-001 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, and WLAN antenna cables 484750-001 Before removing the display assembly, follow these steps: 1. Shut down the computer.
5. Remove the two Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer. 6. Remove the wireless antenna cables (1) from the routing channel built into the base enclosure. 7. Disconnect the camera cable (2) and the microphone cable (3) from the system board. 8. Turn the computer display-side up, with the front toward you. 9. Open the computer. 10. Remove the display convertible hinge cover (1). 11. Remove the two Phillips PM2.5×6.
12. Disconnect the display panel cable (3) from the system board. NOTE: As you remove the display assembly, be sure that the display cables and wireless antenna cables move cleanly through the opening (1) in the computer. 13. Lift the display (2) straight up and remove it. Reverse this procedure to install the display assembly.
Top cover Description Spare part number Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover bumper pads) 464111-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord. 4.
5. Release the ZIF connector (2) to which the TouchPad cable is connected and disconnect the TouchPad cable (3). 6. Remove the two Phillips PM2.0×4.0 screws (4) that secure the top cover to the base enclosure. 7. Lift the top cover straight up and remove it. Reverse this procedure to install the top cover.
RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery 449729-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Power switch assembly Description Spare part number Power switch assembly (includes power switch board cable and actuator switch) 441142-001 Before removing the power switch assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord. 4.
3. Remove the display release hook assembly (3). NOTE: The display release hook assemblies are included with the base enclosure spare part kits. 4. Disconnect the power switch board cable (1) from the system board. 5. Remove the power switch board (2) and power switch actuator (3) from the base enclosure. Reverse this procedure to install the power switch assembly.
Bluetooth module Description Spare part number Bluetooth module 483113-001 Bluetooth module cable 487697-001 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 39). 5.
3. Remove the Bluetooth module (3). Reverse this procedure to install the Bluetooth module.
4. Remove the battery (see Battery on page 39). 5. Remove the following components: a. Hard drive (see Hard drive on page 41) b. Memory module compartment cover (see Memory module on page 44) c. Optical drive (see Optical drive on page 43) d. Keyboard (see Keyboard on page 49) e. Switch cover (see Switch cover on page 51) f. Display assembly (see Display assembly on page 53) g. Top cover (see Top cover on page 56) h.
3. Release the ZIF connector (1) to which the audio/infrared board cable is connected and disconnect the audio/infrared board cable (2) from the system board. 4. Use the optical drive connector (1) to lift the left side of the system board (2) until the power connector (3) is clear of the base enclosure. 5. Pull the system board (4) away from the top cover at an angle and remove it. Reverse this procedure to install the system board.
Pen holder and pen eject assembly Description Spare part number Pen holder and pen eject assembly 464113-001 Before removing the pen holder and pen eject assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord. 4. Remove the battery (see Battery on page 39). 5.
4. Remove the pen holder (4). Reverse this procedure to install the pen holder and pen eject assembly. Audio/infrared board Description Spare part number Audio/infrared board (includes audio/infrared board cable) 441144-001 Before removing the audio/infrared board, follow these steps: 66 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
i. System board (see System board on page 62) j. Pen holder (see Pen holder and pen eject assembly on page 65) Remove the audio/infrared board: 1. Remove the two Phillips PM2.0×3.0 screws (1) that secure the audio/infrared board to the system board. 2. Release the audio/infrared board (2) by sliding it away from you until the connectors on the front of the board disengage from the openings in the base enclosure. 3. Remove the audio/infrared board (3).
Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes thermal paste and thermal pads) 487925-001 NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side and rear panel of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
3. Remove the fan/heat sink assembly (3). NOTE: Due to the adhesive quality of the thermal paste and thermal pads located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/ heat sink assembly from side to side to detach the assembly. NOTE: The thermal paste and thermal pads should be thoroughly cleaned from the surfaces of the fan/heat sink assembly (1) and the system board components (2) each time the fan/heat sink assembly is removed.
Processor NOTE: All processor spare part kits include thermal paste. Desription Spare part number AMD Turion 64 Mobile Technology ZM-86 processor (2.4-GHz, 1-MB L2 cache, 800-MHz FSB) 507974-001 AMD Turion 64 Mobile Technology ZM-84 processor (2.3-GHz, 1-MB L2 cache, 800-MHz FSB) 507957-001 AMD Turion 64 Mobile Technology ZM-82 processor (2.2-GHz, 1-MB L2 cache, 800-MHz FSB) 507973-001 AMD Turion 64 Mobile Technology ZM-80 processor (2.
2. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor should be aligned with the triangle (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor.
5 Setup Utility WARNING! Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modify any printed wiring board. Improper repairs can create a safety hazard.
Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press to enter setup” is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select System Configuration > Language, and then press enter. 3.
Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press to enter setup” is displayed in the lower-left corner of the screen. 2. Select Exit > Load Setup Defaults, and then press enter. 3.
Closing the Setup Utility You can close the Setup Utility with or without saving changes. ● To close the Setup Utility and save your changes from the current session, use either of the following procedures: ◦ Press f10, and then follow the instructions on the screen. — or — ◦ If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter.
System Configuration menu Select To do this Language Support Change the Setup Utility language. Enhanced SATA support (select models only) Enable/disable enhanced SATA mode. Boot Options Set the following boot options: ● f10 and f12 Delay (sec.)―Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM boot―Enable/disable boot from CD-ROM. ● Floppy boot―Enable/disable boot from Floppy.
6 Specifications Computer specifications Metric U.S. Height (front to back) 3.1 to 3.9 cm 1.22 to 1.54 in Width 30.6 cm 12.05 in Depth 22.4 cm 8.82 in Weight (with optical drive, hard drive, and battery) 1.95 kg 4.29 lbs Dimensions Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W Operating current 3.
Metric Nonoperating U.S. 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 12.1-inch, WXGA BrightView display specifications Metric U.S. Height 16.2 cm 6.4 in Width 26.0 cm 10.2 in Diagonal 30.6 cm 12.1 in Number of colors Up to 16.
Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB* Height 9.5 mm 9.5 mm 9.5 mm 9.
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (PhotoCD, CD-EXTRA, Portfolio, CD-R, CDRW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW Access time CD DVD Random < 175 ms < 230 ms Cache buffer 2 MB Data transfer rate 80 24X CD-ROM 3,600 KB/sec 8X DVD 10,800 K
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5.
System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ10* USB UHCI controller—24C2 Graphic Controller Realtek RTL8139 Family PCI Fast Ethernet Controller IRQ11
System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
84 I/O address (hex) System function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF
System memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFFFFF System
7 Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 464116-001. Phillips PM3.0×3.0 screw Color Quantity Length Thread Head width Silver 4 3.0 mm 3.0 mm 5.
Phillips PM2.0×7.0 screw Color Quantity Length Thread Head width Black 9 7.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the switch cover to the computer Where used: 5 screws that secure top cover to the computer Phillips PM2.0×7.
Phillips PM2.0×4.0 screw Color Quantity Length Thread Head width Silver 10 4.0 mm 2.0 mm 4.
Where used: 2 screws that secure the audio/infrared board to the base enclosure Where used: 4 screws that secure the fan/heat sink assembly to the system board Phillips PM2.0×4.
Phillips PM2.0×5.0 captive screw Color Quantity Length Thread Head width Black 6 5.0 mm 2.0 mm 4.
Black Phillips PM2.0×3.0 screw Color Quantity Length Thread Head width Black 5 3.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the WLAN module to the computer Where used: 3 screws that secure the top cover to the base enclosure Black Phillips PM2.0×3.
Phillips PM2.0×11.0 screw Color Quantity Length Thread Head width Black 4 11.0 mm 2.0 mm 4.
Phillips PM2.5×6.0 screw Color Quantity Length Thread Head width Silver 4 6.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display assembly to the computer Where used: 2 screws that secure the display assembly to the computer Phillips PM2.5×6.
Silver Phillips PM2.0×3.0 screw Color Quantity Length Thread Head width Silver 5 3.0 mm 2.0 mm 4.
8 Backup and recovery Recovering system information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ● Backing up your information regularly to protect your important system files. ● Making a set of recovery discs (Recovery Manager software feature).
● Number each disc before inserting it into the computer optical drive. ● If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process. To create a set of recovery discs: 1. Select Start > All Programs > Recovery Manager > Recovery Manager. Recovery Manager opens. 2. Click Advanced Options.
Backup suggestions ● Create a set of recovery discs using Recovery Manager. ● Create system restore points using the Windows System Restore feature, and periodically copy them to disc. ● Store personal files in the Documents folder and back up these folders periodically. ● Back up templates stored in their associated programs. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.
5. Click Create. The System Protection window opens. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Select Start > Control Panel > System and Maintenance > System. 2. In the left pane, click System protection. 3. Click the System Protection tab. 4. Click the System Restore button, and then click Next. The System Restore window opens.
To restore the system from the partition, follow these steps: 1. Access Recovery Manager in either of the following ways: ● Select Start > All Programs > Recovery Manager > Recovery Manager. –or– ● Restart the computer and press f11 while the “Press for recovery” message is displayed on the screen. Then select Recovery Manager. Recovery Manager opens. 2. Click Advanced Options. 3. Click System recovery, and then click Next. 4. Follow the on-screen instructions.
9 Connector pin assignments Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 100 Chapter 9 Connector pin assignments
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 101
RJ-11 (modem) Pin Signal 1 Unused 2 Unused 3 Ring 4 Tip 5 Unused 6 Unused RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 102 Chapter 9 Connector pin assignments
S-Video-out Pin Signal 1 S-VHS color (C) signal 2 Composite video signal 3 S-VHS intensity (Y) signal 4 S-VHS color ground 5 TV-CD 6 S-VHS intensity ground 7 Composite video ground Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground S-Video-out 103
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries or regions Region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this appendix can result in damage to display components.
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame.
19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index A AC adapter, spare part number 24, 30 administrator password 75 advanced Setup Utility features 74 antenna, locations 6 applications key, Windows 7 audio, product description 2 audio-in jack location 9 pin assignments 100 audio-out jack location 9 pin assignments 100 audio-out S/PDIF jack 9 audio/infrared board removal 66 spare part number 18, 25, 66 audio/video cable, spare part number 24, 26 B backpack, spare part number 24, 25 backup 96 base enclosure, spare part number 18, 27 battery removal 39
display connector cover illustrated 22 removal 53 display convertible hinge 6 display panel, product description 1 display release latch 5, 9 Display Rubber Kit, spare part number 17, 27 display specifications 78 display switch 6 docking support, product description 3 drive light 6 drives, boot order 76 drives, preventing damage 32 DVB-T TV tuner antenna adapter, spare part number 24, 25 DVB-T TV tuner antenna, spare part number 24, 25 DVB-T TV tuner, spare part number 24, 25 DVD button 5 DVD±RW and CD-RW D
microphones 5 Mobility Center button 5 model name 1 modem jack location 12 pin assignments 102 modem module, product description 2 monitor port location 11 pin assignments 101 mouse, spare part number 24, 25, 29 N navigating in the Setup Utility 73 network jack location 11 pin assignments 102 next/fast forward button 11 O operating system, product description 3 optical drive location 10 precautions 32 product description 2 removal 43 spare part numbers 18, 23, 43 specifications 80 optical drive light 10 opt
service considerations 31 service tag 14, 37 serviceability, product description 3 Setup Utility changing the language 73 Diagnostics menu 76 displaying system information 73 Main menu 75 navigating 73 overview 72 Security menu 75 selecting 73 starting 72 System Configuration menu 76 using advanced features 74 slots Digital Media Slot 10 ExpressCard 10 software, safeguarding information 95 speakers 5 specifications computer 77 display 78 DVD±RW and CD-RW DoubleLayer Combo Drive 80 hard drive 79 I/O addresse
