user manual

10-7

Dealing With Problems

Recovering from a System Panic

Other problems may result from faulty configuration of the Mode Configu-

ration area of the Boot Console Handler. If you have boot problems, check

that the following areas use their default values:

• Current mode is “USER” (default mode).*

• FASTBOOT is set to “NO”

• TEST CONFIGURATION includes GRAPHICS 1, GRAPHICS 2, and

HIL, if used.*

* These are applicable only to the Model 743

Procedures for Recovering from a System Panic

Step 1: The Panic Message

In a log book, record and categorize the panic message displayed on the sys-

tem console. The panic message will tell you why the operating system pan-

icked. Sometimes panic messages refer to internal structures of HP-UX (or

its file systems) and the cause might not be obvious. Generally, the problem

is in one of the following categories, and wording of the message should

allow you to classify it into one of them:

Step 2a: Recovering from Hardware Failure

If the panic message indicated a hardware failure, the text or context of the

message should indicate what piece of hardware failed.

Table 10-2 System Panic Procedures