user manual

Control panel message Description Recommended action
163-Time & Date Not Set Invalid time or date in configuration memory.
RTC (real-time clock) battery may need to
be replaced.
Reset the date and time under Control
Panel (Computer Setup can also be used). If
the problem persists, replace the RTC
battery. See the Hardware Reference Guide
for instructions on installing a new battery, or
contact an authorized dealer or reseller for
RTC battery replacement.
163-Time & Date Not Set CMOS jumper may not be properly installed. Check for proper placement of the CMOS
jumper if applicable.
164-Memory Size Error Memory amount has changed since the last
boot (memory added or removed).
Press the F1 key to save the memory
changes.
164-Memory Size Error Memory configuration incorrect. 1. Run Computer Setup or Windows
utilities.
2. Make sure the memory module(s) are
installed properly.
3. If third-party memory has been added,
test using HP-only memory.
4. Verify proper memory module type.
201-Memory Error RAM failure. 1. Ensure memory modules are correctly
installed.
2. Verify proper memory module type.
3. Remove and replace the identified faulty
memory module(s).
4. If the error persists after replacing
memory modules, replace the system
board.
213-Incompatible Memory Module in
Memory Socket(s) X, X, ...
A memory module in memory socket
identified in the error message is missing
critical SPD information, or is incompatible
with the chipset.
1. Verify proper memory module type.
2. Try another memory socket.
3. Replace DIMM with a module
conforming to the SPD standard.
214-DIMM Configuration Warning Populated DIMM Configuration is not
optimized.
Rearrange the DIMMs so that each channel
has the same amount of memory.
215-DIMM Configuration Error Populated DIMM configuration is not
optimized.
Remove power from the system and reinstall
memory modules. On AMD systems,
populate modules starting with slot XMM4,
then XMM3, followed by slots XMM2 and
XMM1. On Intel systems, populate modules
starting with slot DIMM1, then DIMM3,
followed by slots DIMM2 and DIMM4.
219-ECC Memory Module Detected ECC
Modules not supported on this Platform
Recently added memory module(s) support
ECC memory error correction.
1. If additional memory was recently
added, remove it to see if the problem
remains.
2. Check product documentation for
memory support information.
Table C-1 Numeric Codes and Text Messages (continued)
POST Numeric Codes and Text Messages 187