user manual

Activity Beeps Possible Cause Recommended Action
Red Power LED flashes three
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
3 Processor not installed
(not an indicator of bad
processor).
1. Check to see that the processor is present.
2. Reseat the processor.
Red Power LED flashes four
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
4 Power failure (power
supply is overloaded).
1. Open the hood and ensure the 4 or 6-wire
power supply cable is seated into the
connector on the system board.
2. Check if a device is causing the problem by
removing ALL attached devices (such as
hard or optical drives and expansion cards).
Power on the system. If the system enters the
POST, then power off and replace one
device at a time and repeat this procedure
until failure occurs. Replace the device that
is causing the failure. Continue adding
devices one at a time to ensure all devices
are functioning properly.
3. Replace the power supply.
4. Replace the system board.
Red Power LED flashes five
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
5 Pre-video memory error. CAUTION: To avoid damage to the DIMMs or
the system board, you must unplug the computer
power cord before attempting to reseat, install, or
remove a DIMM module.
1. Reseat DIMMs.
2. Replace DIMMs one at a time to isolate the
faulty module.
3. Replace third-party memory with HP
memory.
4. Replace the system board.
Red Power LED flashes six
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
6 Pre-video graphics error. For systems with a graphics card:
1. Reseat the graphics card.
2. Replace the graphics card.
3. Replace the system board.
For systems with integrated graphics, replace the
system board.
Red Power LED flashes seven
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
7 System board failure
(ROM detected failure
prior to video).
Replace the system board.
Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 193