user manual
Table Of Contents
- Product Features
- Installing and Customizing the Software
- Computer Setup (F10) Utility
- Computer Diagnostic Features
- Desktop Management
- Initial Configuration and Deployment
- Remote System Installation
- Software Updating and Management
- HP Client Management Interface
- HP SoftPaq Download Manager
- HP System Software Manager
- HP ProtectTools Security Manager
- HP Client Automation Starter and Standard Editions
- HP Client Automation Enterprise Edition
- HP Client Manager from Symantec
- Altiris Client Management Suite
- HP Client Catalog for Microsoft System Center & SMS Products
- Remote Management Technology
- Configuring the Intel Management Engine
- Verdiem Surveyor
- HP Proactive Change Notification
- Subscriber’s Choice
- Retired Solutions
- ROM Flash
- Boot Block Emergency Recovery Mode
- Replicating the Setup
- Dual-State Power Button
- HP Web Site Support
- Industry Standards
- Asset Tracking and Security
- Serial ATA Drive Guidelines and Features
- Identifying the Chassis, Routine Care, and Disassembly Preparation
- Removal and Replacement Procedures Microtower (MT) Chassis
- Serial Number Location
- Preparation for Disassembly
- Access Panel
- Front Bezel
- Removing Bezel Blanks
- Cable Management
- Cable Connections
- Memory
- Expansion Cards
- Installing and Removing Drives
- Fan/Baffle Assembly
- Front I/O Assembly
- Power Switch/LED Assembly
- Heat sink
- Processor
- Speaker
- Rear Chassis Fan
- Power Supply
- System Board
- Battery
- External Security Devices
- Removal and Replacement Procedures Small Form Factor (SFF) Chassis
- Preparation for Disassembly
- Access Panel
- Front Bezel
- Bezel Blanks
- Installing Additional Memory
- Expansion Cards
- Cable Management
- Cable Connections
- Drive Positions
- Installing and Removing Drives
- System Board Drive Connections
- Removing an External 5.25-inch Drive
- Installing an Optical Drive into the 5.25-inch Drive Bay
- Removing an External 3.5-inch Drive
- Installing a Drive into the 3.5-inch External Drive Bay
- Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive
- Removing and Replacing a Removable 3.5-inch SATA Hard Drive
- Baffle
- Front Fan Assembly
- Front I/O and Power Switch Assembly
- Speaker
- Heat sink
- Processor
- Power Supply
- System Board
- Battery
- External Security Devices
- Using the Small Form Factor Computer in a Tower Orientation
- Connector Pin Assignments
- Power Cord Set Requirements
- POST Error Messages
- Troubleshooting Without Diagnostics
- Safety and Comfort
- Before You Call for Technical Support
- Helpful Hints
- Solving General Problems
- Solving Power Problems
- Solving Hard Drive Problems
- Solving Media Card Reader Problems
- Solving Display Problems
- Solving Audio Problems
- Solving Printer Problems
- Solving Keyboard and Mouse Problems
- Solving Hardware Installation Problems
- Solving Network Problems
- Solving Memory Problems
- Solving Processor Problems
- Solving CD-ROM and DVD Problems
- Solving USB Flash Drive Problems
- Solving Front Panel Component Problems
- Solving Internet Access Problems
- Solving Software Problems
- Contacting Customer Support
- Password Security and Resetting CMOS
- Specifications
- Index
Power LED flashes Red eleven times, once every second, followed by a two second pause.
Cause
Solution
The current processor does not support a feature previously
enabled on this system.
1. Install a TXT capable processor.
2. Disable TXT in the Computer Setup (F10) utility.
3. Reinstall the original processor.
Solving CD-ROM and DVD Problems
If you encounter CD-ROM or DVD problems, see the common causes and solutions listed in the
following table or to the documentation that came with the optional device.
Table D-14 Solving CD-ROM and DVD Problems
System will not boot from CD-ROM or DVD drive.
Cause
Solution
The device is attached to a SATA port that has been hidden in
the Computer Setup utility.
Run the Computer Setup utility and ensure Device Available
is selected for the device's SATA port in Security > Device
Security.
Removable Media Boot is disabled in the Computer Setup
utility.
Run the Computer Setup utility and enable booting to
removable media in Storage > Storage Options. Ensure CD-
ROM is enabled in Storage > Boot Order.
Network Server Mode is enabled in Computer Setup. Run the Computer Setup utility and disable Network Server
Mode in Security > Password Options.
Non-bootable CD in drive. Try a bootable CD in the drive.
Boot order not correct. Run the Computer Setup utility and change boot sequence
in Storage > Boot Order.
Drive not found (identified).
Cause
Solution
Cable could be loose. Check cable connections.
The system may not have automatically recognized a newly
installed device.
See reconfiguration directions in the Solving Hardware
Installation Problems on page 217. If the system still does not
recognize the new device, check to see if the device is listed
within Computer Setup. If it is listed, the probable cause is a
driver problem. If it is not listed, the probable cause is a
hardware problem.
If this is a newly installed drive, run the Computer Setup utility
and try adding a POST delay under Advanced > Power-On
Options.
The device is attached to a SATA port that has been hidden in
Computer Setup.
Run the Computer Setup utility and ensure Device Available
is selected for the device's SATA port in Security > Device
Security.
Drive responds slowly immediately after power-up. Run Computer Setup and increase the POST Delay in
Advanced > Power-On Options.
Solving CD-ROM and DVD Problems 225